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EVALUASI KEPUTUSAN MASYARAKAT DITINJAU DARI KUALITAS PELAYANAN (Studi di Bandara Adisutjipto Yogyakarta) Heru Priyanto; Endarwati Endarwati; Ari Sudarwati
Journal Competency of Business Vol 2 No 2 (2018): Journal Competency of Business
Publisher : Program Studi Manajemen

Yogyakarta’s society economics experience step-up that significant and positive to development that is done by all good party at industry’s area object and industry is service. Air transportation service business activity experience step-up each year ala significant enthusiastically local’s society and international utilizes Adisutjipto’s international airport. Operator role assign value positive to user society satisfaction airport service, with element reliability, responsiveness, assurance, emphaty, and tangibles. Service to positive consumer give impact on ability warms up effort for effloresce deep technology and is independence soul. Ply a part human Resource at Adisutjipto’s Space has factor thet dominant to in the presence effort body. This in the presence have share to consumer satisfaction in service effort purpose flight. Method observation ling to utilize analysis regression statistic with sample as much emphaty, and tangibles regarding service user satisfaction air transportation. Done by research with various analyses’ tool sice early month of March 2017 to the last month of Julies 2017, therefore to five element regard positively to consumer satisfactions. Factor assurance as surety of safety and a moral certainty time constitutes factor that dominant.

EVALUASI KEPUTUSAN MASYARAKAT DITINJAU DARI KUALITAS PELAYANAN (Studi di Bandara Adisutjipto Yogyakarta) Heru Priyanto; Endarwati Endarwati; Ari Sudarwati
Journal Competency of Business Vol 2 No 2 (2018): Journal Competency of Business
Publisher : Program Studi Manajemen

Yogyakarta’s society economics experience step-up that significant and positive to development that is done by all good party at industry’s area object and industry is service. Air transportation service business activity experience step-up each year ala significant enthusiastically local’s society and international utilizes Adisutjipto’s international airport. Operator role assign value positive to user society satisfaction airport service, with element reliability, responsiveness, assurance, emphaty, and tangibles. Service to positive consumer give impact on ability warms up effort for effloresce deep technology and is independence soul. Ply a part human Resource at Adisutjipto’s Space has factor thet dominant to in the presence effort body. This in the presence have share to consumer satisfaction in service effort purpose flight. Method observation ling to utilize analysis regression statistic with sample as much emphaty, and tangibles regarding service user satisfaction air transportation. Done by research with various analyses’ tool sice early month of March 2017 to the last month of Julies 2017, therefore to five element regard positively to consumer satisfactions. Factor assurance as surety of safety and a moral certainty time constitutes factor that dominant.

ANALISIS KINERJA KEUANGAN PERUSAHAAN SUB SEKTOR MAKANAN DAN MINUMAN YANG TERDAFTAR DI BURSA EFEK INDONESIA PADA PERIODE 2020-2022 Devi, Shinta; Komala, Fatma Sri; Zahro, Sifa Alfiatul; Dael, Ayu Renovasi; Daeli, Anis Kristin; Endarwati, Endarwati
Journal Competency of Business Vol. 7 No. 1 (2023): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/jcob.v7i01.1935

This study aims to determine the financial performance of the five largest PT in Indonesia in 2020-2022 using the analytical method of Liquidity Ratios, solvency ratios, activity ratios and profitability ratios. The data used in this study are the balance sheets of the five largest PTs in the food and beverage sub-sector as of 31 December 2020-2022 and the profit and loss statements of the five largest PTs in the food and beverage sub-sector in the last year 31 December 2020-2022. The data analysis method used is descriptive analysis method with a quantitative approach. From the analysis carried out on the financial statements for the last three years, it shows that the company's performance has fluctuated or changed. This is because the five largest companies were affected by Covid-19.

ANALISIS RASIO LIKUIDITAS, SOLVABILITAS, DAN RENTABILITAS DALAM LAPORAN KEUANGAN PT. BANK TABUNGAN NEGARA,Tbk YANG TERDAFTAR DIBURSA EFEK INDONESIA Putri, Ethika Kirana; Wahadah, Tri Nur; Endarwati, Endarwati; Ayudiati, Citra
Journal Competency of Business Vol. 6 No. 1 (2022): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/jcob.v6i01.1315

Economic development in a country is highly dependent on the development and real contribution of the banking sector. Financial performance measurement is very necessary in line with the level of banking competition that is increasingly advanced and developing. This study aims to gain an understanding of the condition and health position of bank BTN as one of the companies listed on the Indonesia Stock Exchange. This type of research method uses a descriptive method with a quantitative approach. The data source used is secondary data with analytical techniques using the ratio of Liquidity, Solvency and Profitability. The results of the analysis of the financial statements of the balance sheet, profit and loss and changes in equity using the CR, QR, DR, DER indicators show that the financial performance of Bank BTN in 2018-2021 is declared liquid and solvable, while the ROA and ROE indicators have decreased significantly in 2019. Bank BTN needs to utilize abandoned assets to increase profits and reduce short-term and long-term debt.

ANALISIS TREND TERHADAP KINERJA KEUANGAN PERUSAHAAN PT. INDUSTRI JAMU DAN FARMASI SIDO MUNCUL TBK Amu Koten, Maria Isabela Bunga; Endarwati, Endarwati; Arisman, Arisman
Journal Competency of Business Vol. 6 No. 2 (2022): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/jcob.v6i02.1606

Penelitian ini mengacu pada penelitian terdahulu Zarjani M. Banta dengan penelitian menggunakan analisis trend pada perusahaan Jasa PT. Telekomunikasi Indonesia dan penelitian sekarang menggunakan analisis trend pada Perusahaan Kesehatan PT. Industri Jamu dan Farmasi Sido Muncul Tbk.Dari penelitian ini mempunyai rumusan masalah analisis trend dengan periode dasar 2018 dan periode pembanding 2019, 2020 dan 2021 dan Perkembangan Kinerja keuangan perusahaan dilihat dari segi Current Ratio, Debt to Asset Ratio, Return On Investment dan Total Assets Turnover periode 2018-2021.Penelitian ini bertujuan untuk menilai kinerja keuangan perusahaan PT. Industri Jamu dan Farmasi Sido Muncul Tbk periode 2018-2021, dengan menganalisi laporan keuangannya dengan menggunakan analisis trend. Penelitian ini menggunakan data dari perusahaan yang terdaftar di BEI dari periode dasar 2018 dan periode pembanding 2019-2021 dan kinerja perusahaan berdasarkan CR, DAR, ROI dan TATO. Penelitian ini merupakan penelitian kuantitatif dengan laporan keuangan pada PT. Industri Jamu dan Farmasi Sido Muncul Tbk yang telah diaudit oleh auditor dan komponen laporan keuangan yang diteliliti adalah neraca dan laporan laba rugi periode 2018, 2019, 2020 dan 2021 dan analisis rasio keuangan. Hal ini menandakan bahwa kinerja PT. Industri Jamu dan Farmasi Sido Muncul Tbk,dengan periode dasar 2018 dimana periode 2019 jumlah aset meningkat 105,97%, pada periode 2020 meningkat sebesar 114,13%, dan pada periode 2021 meningkat sebesar 120,80%. Jika ditinjau dari jumlah utang perusahaan ini pada periode 2019 sebesar 108,55% atau sebesar Rp. 472.191 (juta), pada periode 2020 meningkat sebesar 142,66%, sedangkan periode 2021 mengalami penurunan sebesar 135,42%. Pada periode 2019 kinerja PT. Industri Jamu dan Farmasi Sido Muncul Tbk mampu menghasilkan penjualan bersih sebesar 111,01%, sebesar 120,70% pada periode 2020 dan pada periode 2021 meningkat sebesar 145,51%. Jumlah laba bersih yang berhasil diperoleh perusahaan ini meningkat sebesar 140,70% di periode 2020 dan 189,94% di periode 2021. Analisis trend pada Current Ratio mengalami penurunan, Debt to Asset Ratio mengalami kenaikan, Return On Investment mengalami kenaikan dan Total Assets Turnover mengalami kenaikan.

LIBRARY CAFE SEBAGAI SUATU TREN POPULER GENERASI Z Puspita, Ika Destina; Endarwati, Endarwati; Rahayuningsih, Yanti
Journal Competency of Business Vol. 9 No. 1 (2025): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/jcob.v9i1.3136

This study analyzes the popularity of the library cafe as a popular trend among Generation Z. The phenomenon is understood as a blend of literary culture and a modern lifestyle influenced by social media. Using a qualitative approach with a consumer needs theory framework, this research identifies the factors that drive Gen Z's preference for the place. The findings indicate that library cafes effectively fulfill four main needs of Gen Z: comfort, connectivity, aesthetics, and productivity. The need for comfort is met through a relaxed atmosphere and comfortable physical facilities. Connectivity, provided by strong Wi-Fi, transforms the space into a flexible "second office." The aesthetic aspect, reflected in its "Instagrammable" interior design, satisfies Gen Z's need to create and share visual content. Furthermore, library cafes facilitate productivity by creating an environment that supports focus and positive social stimulation. In conclusion, the popularity of the library cafe is not merely a passing trend but a manifestation of how Gen Z consumes public spaces. This concept successfully integrates functionality (studying and working) with experience (socializing and aesthetics), making it a relevant and successful business model for the digital generation.

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