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All Journal Jurnal Administrasi dan Kebijakan Publik Research Report - Social Science JURNAL ADMINISTRASI PUBLIK Jurnal Natapraja : Kajian Ilmu Administrasi Negara Jurnal Kebijakan dan Administrasi Publik Jurnal Manajemen Pelayanan Publik JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Otoritas : Jurnal Ilmu Pemerintahan Jurnal Bina Praja Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Administratio : Jurnal Ilmiah Administrasi Publik dan Pembangunan JAKP (Jurnal Administrasi dan Kebijakan Publik) Publica: Jurnal Pemikiran Administrasi Negara Kebijakan: Jurnal Ilmu Administrasi Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Ekonomika Manajemen Dan Bisnis Student Research Journal JKAP (Jurnal Kebijakan dan Administrasi Publik) Contemporary Public Administration Review (CoPAR)
Kristian Widya Wicaksono
Universitas Katolik Parahyangan
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Transportation Other

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Studi Fenomenologi Tindakan Rasialisme Terhadap Mahasiswa Papua di Kota Yogyakarta Simbolon, Arianro Agustinus Parmantoba; Simanjorang, Jeffri Yosep; Wicaksono, Kristian Widya
Contemporary Public Administration Review Vol. 1 No. 1 (2023): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v1i1.7121.59-73

Abstract

Penelitian ini bermaksud untuk mendalami bagaimana mahasiswa Papua di Yogyakarta memaknai pengalaman tindakan rasialisme yang mereka alami. Makna adalah suatu nilai yang timbul dari suatu peristiwa atau kejadian yang bisa memengaruhi perilaku atau perasaan dari individu yang pernah mengalaminya. Tindakan rasialisme yang dialami oleh mahasiswa Papua di Kota Yogyakarta telah mengubah cara mereka dalam berperilaku yang mana mereka harus membiasakan diri ketika mendapat perlakuan berbeda hanya karena bentuk ras yang berbeda dari kebanyakan orang yang ada dan juga harus terus beradaptasi dengan lingkungan sekitar yang terkadang menolak keberadaan mereka. Rendahnya pengetahuan tentang kebijakan yang melarang perbuatan diskriminasi rasialisme juga menjadikan mereka tidak bisa berbuat banyak ketika mereka mengalami perbuatan rasialisme. Metode penelitian yang digunakan pada penelitian ini adalah metode pendekatan kualitatif dengan menggunakan metode pendekatan fenomenologi. Pendekatan kualitatif diterapkan agar jawaban dan pengalaman dari partisipan dapat dijadikan pusat eksplorasi dengan cara mendeskripsikan hasil dari temuan ke dalam bentuk penelitian. Penjelasan atau deskripsi secara struktural tentang pengalaman mahasiswa Papua yang tinggal di Kota Yogyakarta terkait dengan permasalahan tindakan rasialisme yang pernah mereka alami menjadi suatu kondisi yang mereka harus alami. Hal ini yang menyebabkan mereka merasa tidak percaya diri karena takut mengalami penolakan oleh masyarakat sekitar. Adanya kebijakan mengenai penghapusan diskriminasi juga tidak membuat banyak perubahan yang cukup signifikan, terbukti masih ada saja tindakan rasialisme yang mereka alami.
The Influence of Public Service Motivation (PSM) on Public Sector Innovation (PSI) at the Dinas Kependudukan dan Catatan Sipil (Disdukcapil) Kota Bandung Kristian Widya Wicaksono; Thesalonica Angeline Lesmana
Administratio Vol 13 No 2 (2022): Administratio: Jurnal Ilmiah Administrasi Publik dan Pembangunan
Publisher : Jurusan Ilmu Administrasi Publik, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administratio.v13i2.334

Abstract

Public Service Motivation (PSM) research continues to advance. Based on recommendations from prior research, this study was conducted to determine the strength of the relationship between PSM and Public Sector Innovation (PSI). The researchers decided to conduct their research at the Dinas Kependudukan dan Catatan Sipil (Disdukcapil) Kota Bandung. It is a result of the symptom of a problem in Disdukcapil, which demonstrates that Aparatur Sipil Negara (ASN) treats service users differently based on collusion, and they receive undue benefits from service users. Against this backdrop, this research aims to determine the strength of the relationship between PSM and PSI in Disdukcapil Kota Bandung. This study employs a quantitative method of the survey type. All ASNs in Disdukcapil Kota Bandung, a total of 91 individuals, were recruited to become the respondents in this study using a saturated sampling technique. Questionnaires were used to collect data. The data was then analyzed using the linear regression, t-test, and spearman rank formula to determine the strength of PSM's influence on PSI. The findings revealed that there was a correlation between PSM and PSI. The relationship exists at robust coefficient intervals. However, the effect of PSM on PSI was only 32.3%, with the remainder influenced by other variables not investigated in this study.
REDEFINING CITIZENSHIP IN DEMOCRATIC STATES: TOWARD A PUBLIC-CENTERED GOVERNANCE PARADIGM IN INDONESIA Wicaksono, Kristian Widya; Komang Monday Sari
Kebijakan : Jurnal Ilmu Administrasi Vol. 17 No. 01 (2026): Volume 17 No. 01 Januari 2026
Publisher : Program Magister Ilmu Administrasi dan Kebijakan Publik, Pascasarjana, Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/kebijakan.v17i01.39945

Abstract

This article advances a comprehensive reconceptualization of citizenship as a linchpin of democratic governance in contemporary Indonesia. Moving beyond the conventional legalistic paradigm, it posits citizenship as a multidimensional construct encompassing fiscal responsibility, electoral accountability, digital engagement, and social justice advocacy. Drawing on interdisciplinary frameworks—including social contract theory, lived citizenship, and collaborative governance—the study argues that democratic resilience in plural societies necessitates institutional reforms, inclusive political culture, and active civic agency. Empirical insights from Indonesian policy practices and comparative scholarship demonstrate that elite domination, bureaucratic inertia, and technocratic governance undermine democratic legitimacy. The article proposes a public-centered governance model anchored in participatory mechanisms, transparency, and civic co-production. It concludes that institutionalizing such practices is imperative for sustaining Indonesia’s democratic trajectory amid socio-political complexity and fiscal constraints.
Kepatuhan Pemilik Restoran Terhadap Peraturan Daerah Kota Bandung Nomor 20 Tahun 2011 Tentang Pajak Daerah (Wilayah Kerja Unit Pelayanan Pajak Bandung Utara) Kristian Widya Wicaksono
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 9 No 2 (2019): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v9i2.1799

Abstract

In Bandung, regional regulations relating to local tax are stated in the Regional Regulation Number 20 of 2011. Restaurant tax is a part of the local tax which has a promising impact to increase local government income. Restaurant tax administration is a series of activities ranging from planning, collecting to controlling. The purpose of this study is to explore the compliance of restaurant owners in the northern region of Bandung City with Regional Regulation No. 20 of 2011. To measure the level of compliance, the authors used three aspects namely regulatory knowledge, willingness to comply and the ability to comply. The urgency of this research is to find the facts behind the violations committed by some restaurant owners. The approach of this research is qualitative research. In addition, the author uses case studies as a research design. Data were obtained through interviews, field observations, and document studies and the researchers analyzed it by using qualitative data analysis methods introduced by Miles and Huberman. The results of this study shows that restaurant owners in the northern part of Bandung City do not fully comply with the restaurant tax payment mechanism because they do not know information about the requirements for tax payments due to passive Regional Government socialization of restaurant taxes and the number amount of tax is overburdened. Therefore, the burden becomes a market disincentive for restaurant owners coupled with the atonic tax controlling carried out by Local Government Agencies (Disyanjak).
Studi Persepsi Pengguna Aplikasi Samsat Digital Nasional (Signal) Sebagai Aplikasi Pelayanan Pajak Kendaraan Bermotor Menggunakan Usability Testing Novia Angelita Margaretha Silitonga; Kristian Widya Wicaksono
Jurnal Ekonomi Manajemen dan Bisnis (JEMB) Vol. 5 No. 2 (2026): Juli-Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jemb.v5i2.5155

Abstract

The advancement of information technology has accelerated the digital transformation of public services through the National Digital Samsat (SIGNAL) application, which facilitates online motor vehicle administrative services. However, the success of the application depends not only on its features but also on its usability, which should ensure ease of use, efficiency, and user satisfaction. Therefore, this study aims to evaluate the application's quality from the users' perspective by describing the usability level of the iOS/App Store version of the SIGNAL application and identifying the Nielsen usability attribute with the highest and lowest user ratings. This study employed a quantitative approach with a descriptive research design based on Jakob Nielsen’s usability framework, consisting of learnability, efficiency, memorability, errors, and satisfaction. Involved 131 users of the iOS/App Store version of the SIGNAL application in Indonesia. Primary data were collected through a questionnaire and analyzed using univariate analysis. The results indicate that the SIGNAL application is relatively easy to learn and provides a satisfying user experience. However, users still encounter issues related to service efficiency, remembering the application workflow, and error handling. Overall, the SIGNAL application demonstrates a good level of usability and supports the digital transformation of public services. Nevertheless, improvements in system stability, service efficiency, and error-handling mechanisms are needed to enhance service quality, improve user experience, and encourage wider public adoption.
Profil Gaya Kepemimpinan Kepala Desa Galanggang Berdasarkan Likert’s 4-Managerial System Marsha Medina Zhabilla; Kristian Widya Wicaksono
Student Research Journal Vol. 4 No. 4 (2026): Agustus: Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srj-yappi.v4i4.2824

Abstract

This study aims to analyze the implementation of the managerial system in the Government of Galanggang Village, Batujajar District, West Bandung Regency. The analysis focuses on identifying the dominant managerial system based on leadership characteristics, motivational forces, communication processes, interaction and influence processes, decision-making processes, goal-setting processes, and control processes within the village government organization. This research employs Rensis Likert's Four Systems of Management Theory. The theory classifies managerial systems into four categories: System 1 Exploitative-Authoritative, System 2 Benevolent-Authoritative, System 3 Consultative, and System 4 Participative. The analysis is conducted using the Profile of Organizational Characteristics (POC), which consists of leadership processes, motivational forces, communication processes, interaction-influence processes, decision-making processes, goal-setting processes, and control processes. This study uses a descriptive quantitative method. The research object consists of 31 village government officials selected through purposive sampling. Data were collected through questionnaires, observation, documentation, and literature review. The collected data were analyzed using descriptive statistical techniques, including Likert scale scoring, frequency distribution, and interval class calculations to determine the dominant managerial system implemented within the organization. The findings reveal that the managerial system applied in the Government of Galanggang Village tends to fall under System 3 (Consultative System). This is indicated by the high level of trust demonstrated by village leaders toward village officials, open communication practices, employee involvement in decision-making processes, and supervisory mechanisms that support organizational performance improvement. These findings suggest that the Government of Galanggang Village has successfully implemented a consultative managerial approach that supports organizational effectiveness in village governance.
Co-Authors ADITYA NUGRAHA Bessie, Loudewyk Marcelano Leyriz Gina Ningsih Yuwono Hubertus Hasan Ismail Komang Monday Sari Marsha Medina Zhabilla Maulidza, Muhammad Monim, Oktovina Hanani Kristin Novia Angelita Margaretha Silitonga Raykevin Bagus Julian Maramis Rima Rahmawati Simanjorang, Jeffri Yosep Simbolon, Arianro Agustinus Parmantoba Susana Ani Berliyanti, Susana Ani Thesalonica Angeline Lesmana Trisno Sakti Herwanto Tutik Rachmawati