Article Per Year (5 Year)
p-Index From 2021 - 2026
2.832
P-Index
This Author published in this journals
All Journal Journal of Business and Management The Indonesian Journal of Business Administration Journal of Educational, Health and Community Psychology Jurnal Ilmiah Mahasiswa FEB The International Journal of Accounting and Business Society Journal of Economic, Bussines and Accounting (COSTING) AFEBI Management and Business Review Jurnal Ilmiah Mandala Education (JIME) Community Engagement and Emergence Journal (CEEJ) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Action Research Literate (ARL) Journal of Applied Business, Taxation and Economics Reseach Journal Of World Science International Journal of Science and Environment International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Jurnal Pendidikan Indonesia (Japendi) Eduvest - Journal of Universal Studies
Achmad Ghazali
Sekolah Bisnis dan Manajemen, Institut Teknologi Bandung
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Neuroscience Physics Public Health Social Sciences Other

Published : 40 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 40 Documents
Search

 1   2   3   4 
Proposed Knowledge Management Initiatives To Support Marketing Division Case Study At Pt Xyz Aruan, Dewi Roybot Vetrauli br; Ghazali, Achmad
Action Research Literate Vol. 8 No. 2 (2024): Action Research Literate
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/arl.v8i2.224

Abstract

As an industry that requires the presence of branch offices in its marketing area, standardizing knowledge at the same level is a challenge in itself. Moreover, these differences can affect the company's performance, especially in sales. This study aims to see the level of readiness of knowledge management in the marketing division that is spread across various regions and to propose strategies related to knowledge management. The measurement was carried out using the Asian Productivity Organization (APO) KM assessment tool. The results of the study showed that there is an uneven level between one region and another. Therefore, the SECI process approach is recommended to specifically provide a way out for categories that receive low scores
Impact of Green University on Student Environmental Behaviour in SBM ITB Setyo Bimantoro, Yohanes Aldiyasa; Ghazali, Achmad
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 9 No. 1 (2025): January - June Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmesh.v9i1.3399

Abstract

This study investigated the real-world impact of green university initiatives (GUIs) on students' Pro-Environmental Behaviour (PEB) at SBM ITB, while also examining environmental attitude (EA) and knowledge (EK) as possible mediating variables. A quantitative survey of 144 students, analysed using PLS-SEM, showed that GUIs had a significant effect on EA, which then positively predicted PEB. EA has also been found to significantly mediate the relationship between GUI and PEB. However, GUIs did not significantly affect EK, and the EK influence on PEB was insignificant from the analysis. Findings from this research suggest that GUIs primarily drive sustainable behaviour by supporting positive environmental attitudes rather than increasing knowledge. These findings urge higher education institution to prioritise attitudinal development in green campus programmes.
Bridging Generational Differences in Family-Owned Business: Enhancing Employee Performance Among Millennials and Generation Z Through Job Satisfaction Emeralda, Fahrulia; Ghazali, Achmad
Jurnal Pendidikan Indonesia Vol. 6 No. 1 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i1.7181

Abstract

This study examines the relationship between Millennials and Generation Z Characteristic, Family Business Culture, and Employee Performance, with Job Satisfaction as a mediating variable. The study use Keke Busana an established family-owned fashion business in Indonesia, as a case study. The study addresses the challenges brough by the distinct preferences of generations, particularly for Millennials and Generation Z who are now dominating the workforce, accounted for 53.81% out of the total Indonesian’s workforce. Through the use of quantitative approach, data were gathered using survey questionnaires distributed to 110 Millennials and Generation Z employees of Keke Busana. The data collected were analyzed using the Structural Equation Modeling (SEM-PLS) to explore the complex correlation between the latent variables. The research aims to find out the best strategies for family businesses like Keke Busana to maximize their human resource, especially leveraging the strengths Millennials and Generation Z. The result shows positive correlation between variables, highlighting the importance of providing work-life balance, growth opportunities, company’s ability to adapt to work environment to generational preferences in order to enhance job satisfaction that has high significance to overall employee performance and productivity. However, despite the positive relationships, the result shows that there is not significant relationship between Millennials and Generation Z to employee performance, meaning that these traits do not independently drive positive influence in employee performance. Further, the study recommends actionable strategic action for family-owned businesses to manage generational diversity, foster collaboration, and achieve sustainable long-term success.
Corporate Digital Competencies for Digital Banking Innovation: Case Studies in Indonesian Banking Sector Irawan, Bambang Andri; Tjakraatmadja, Jann Hidajat; Ghazali, Achmad; Mulyono, Nur Budi
Journal of Educational, Health and Community Psychology Vol 11 No 4 December 2022
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v11i4.24856

Abstract

Banking sector in Indonesia has enormous potential to grow. The large unbanked population, quick mobile & internet penetration, and advancement of digital technologies have propelled a fast-moving trend toward digital banking innovation. Banks and other financial service providers in Indonesia are anticipating this trend by preparing a roadmap to convert their business models, products, and services into full or partial digital financial propositions to meet the new customer’s expectations. This study investigates the required digital competencies at a corporate level that banking organizations need to prepare prior to stepping into digital transformation. Four Indonesian banks with different states of digital transformation have been selected as case studies for this qualitative study. This is an ongoing study, nevertheless, some initial findings and observations will be presented. While several previous research have discussed some parts of this study, the authors believe that no past research presented the whole set of corporate digital competencies especially in digital banking context. The outcome of this study is expected to be of value to the academics as well as to business.
Business Process Analysis and Fraud Risk Management Design: A Case Study of PT. Global Intan Teknindo Adhitya Ferdian Adha, Adhitya Ferdian Adha; Ghazali, Achmad
International Journal of Science and Environment (IJSE) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i4.267

Abstract

Small and medium business (SMEs) are vulnerable to fraud especially when they have informal processes, unrecorded operating processes, and poor internal controls. The paper will explore the business processes within PT Global Intan Teknido (GIT), a small distributor of industrial instruments, in an attempt to identify areas vulnerable to fraud and develop a suitable fraud prevention system. The qualitative exploratory case study took place through the use of in- depth interviews, first hand observation and analysis of documents of the owner, the sales and finance employees and the customers and the vendors. Business Process Mapping (BPM) was used to represent the As-Is workflow, Fraud Triangle Theory to help evaluate the behavioral drivers, benchmarking to compare practices with others of similar companies, and Fraud Risk Management (FRM) framework as the foundation of creating a Stop-Loss System. The results demonstrate the risk of fraud based on the undocumented requests to personal WhatsApp accounts, the lack of documentation regarding the communication with vendors, issuing quotations not related to the system, purchase orders made not in the system, the creation of the invoice by sales employees, and payment made by customers to personal bank accounts. Opportunity was the prevailing determinant as shown by Fraud Triangle analysis and reinforced by the sales pressure and rationalization pertaining to speed and customer demands. Benchmarking confirms that systemized documentation and systems of multi-level approval of documents will make the fraud exposure significantly less. This paper is informed by these points, hence the proposal of an FRM-based Stop-Loss System, which is comprised of preventive, detective, and corrective controls. The research increases the body of literature on SME fraud prevention through proving the possibility of combining business process analysis and FRM in developing an effective and resource-friendly control mechanism applied to small businesses.
Optimizing Service Quality Through a People, Process, and Technology Approach for Freelance Tour Guides (Case Study of Timotravel) Herman, Timotius; Ghazali, Achmad
International Journal of Science and Environment (IJSE) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i4.270

Abstract

This study examines the factors that contribute to inconsistent service quality among freelance tour guides at Timotravel, a newly established Indonesian SME operating in the outbound travel industry. As the company relies heavily on freelancers due to financial constraints and fluctuating demand, variations in guide competence, destination knowledge, time management, and professionalism have resulted in lower customer satisfaction and reputational risks. Using a qualitative case study approach, data were collected through semi-structured interviews with customers and freelance tour guides who participated in recent tours. The research applies the People, Process, and Technology (PPT) framework combined with Business Process Management (BPM) to analyze root causes and identify improvement pathways. Findings reveal three major sources of service variability: (1) people-related issues, including insufficient soft skills, limited destination knowledge, and lack of standardized competency requirements; (2) process-related weaknesses, such as incomplete or non-contextual SOPs that fail to guide real-time decision-making; and (3) technology-related gaps, including the absence of integrated systems for briefing, feedback collection, and knowledge sharing. The analysis highlights that inconsistencies are not solely the result of individual shortcomings but stem from systemic misalignment within Timotravel’s service design. Based on these findings, this research proposes an integrated improvement model consisting of enhanced competency training, redesigned SOPs aligned with BPM Level 1–3 process mapping, and the implementation of basic technological support tools such as CRM-driven feedback tracking and digital guide briefings. These recommendations are expected to improve service consistency, optimize operational performance, and strengthen customer satisfaction. The study contributes to service science literature by demonstrating how a PPT-driven approach can be applied to SMEs with limited resources to standardize service delivery while leveraging freelance-based human resources.
Measuring Agile Organization Implementation: A Case Study of Financial Education and Training Agency, Ministry of Finance Effendi, Irwan Harisman; Ghazali, Achmad
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 2 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i2.10248

Abstract

The concept of an agile organization has expanded beyond the private sector and is increasingly being adopted within the public sector, including government institutions. One such organization that has begun to implement this concept is the Financial Education and Training Agency (BPPK). As part of the Ministry of Finance of the Republic of Indonesia, BPPK is actively preparing for the comprehensive implementation of an agile organization framework. To assess the current state and readiness of BPPK in adopting this concept, an evaluation was conducted to examine the implementation of agile organization characteristics. This evaluation is based on the five core characteristics of an agile organization: strategy, structure, process, people, and technology. The findings of the evaluation suggest that BPPK has successfully integrated several key characteristics of an agile organization. Notably, the areas of structure and technology stand out, with BPPK designing and creating an open physical and virtual environment that empowers employees to perform their roles more effectively within a conducive setting. Furthermore, BPPK has developed state-of-the-art technology to support the execution of business processes, thereby enhancing work effectiveness and accountability. However, other agile organization characteristics, such as strategy, process, and people, still require further attention and focus from BPPK to fully implement this concept. These characteristics have been assessed as being below the average score for each component, indicating considerable room for improvement. Additionally, a change management strategy was mapped using the ADKAR model. This strategy focuses on five key areas: building awareness, fostering desire, providing knowledge, ensuring ability, and establishing reinforcement. It is anticipated that the successful application of this strategy will facilitate a smooth transition to an agile organization at BPPK and minimize employee resistance to the change process.
Digital Transformation Strategy: Behavioral Change Approach in Increasing Technology Adaptation in the Corporate Environment: Case Study of PT Hutama Karya (Persero) Aditriananda, Audy; Ghazali, Achmad
Eduvest - Journal of Universal Studies Vol. 5 No. 11 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i11.51494

Abstract

The rapid advancement of digital technologies has driven state-owned enterprises (SOEs) in Indonesia to adopt transformasi digital strategies. PT Hutama Karya (Persero), despite investing billions of Rupiah annually in digital initiatives, continues to face delays and underutilization of tools such as BIM, PMIS, and CDE. This study investigates the root causes of these inefficiencies, arguing that misalignment between strategi digital and behavioral adoption at the project level is the core issue. Using a qualitative case study approach, data were collected from internal documents, interviews, questionnaires, and group discussions. Analysis revealed that resistance to change, lack of practical training, and weak cultural reinforcement are key inhibitors. The study integrates Kotter’s 8-Step Model, ADKAR, and the Theory of Planned Behavior to develop a behavioral-driven transformation framework. Findings highlight high employee motivation but moderate support in process and technology readiness. Business solutions include digital champions, targeted training, broader tool access, and performance-based reinforcement. A phased roadmap (Transform–Sustain–Strive) aligned with RJPP 2025–2029 was proposed, along with a risk mitigation plan. This research contributes to transformasi digital literature by emphasizing behavioral change and offering a replicable framework for SOEs in construction and infrastructure sectors.
AI READINESS AND MATURITY ASSESSMENT FOR ETHICAL AND RESPONSIBLE AI ADOPTION: A CASE STUDY OF PT SARANA MULTI INFRASTRUKTUR Claudia Anggreacia, Winny; Ghazali, Achmad
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 1 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18465300

Abstract

This study assesses the readiness and maturity level of PT Sarana Multi Infrastruktur (SMI), a state-owned development finance institution in Indonesia, for ethical and responsible artificial intelligence (AI) adoption. Employing a mixed-methods approach, the research integrates the Technology-Organization-Environment (TOE) framework, Technology Readiness Index (TRI), and IBM AI Adoption Maturity Model to evaluate AI readiness across multiple dimensions. Data were collected through questionnaires distributed to 84 employees with minimum five years of tenure and semi-structured interviews with five key stakeholders representing IT, Risk Management, Human Capital, Compliance & Legal divisions, and executive management. Results reveal high individual psychological readiness (TRI score: 3.61, Explorers classification) with strong optimism and innovativeness, yet critical institutional gaps in governance frameworks, data infrastructure, security protocols, and regulatory compliance mechanisms. PT SMI is classified at Phase 1, Initial Experiments of the IBM maturity model. Strategic recommendations include establishing comprehensive AI governance frameworks aligned with Indonesian regulations (PDP Law, SE Kominfo No. 9/2023, OJK AI Ethics), strengthening data and security foundations, and building employee risk awareness. This research provides actionable roadmap for responsible AI adoption in public sector financial institutions navigating digital transformation amid regulatory constraints.
Generation Z Talent Attraction in Engineering SMEs Case Study: Intekno Kawolu, Fajar; Ghazali, Achmad
Journal of Applied Business, Taxation and Economics Research Vol. 5 No. 3 (2026)
Publisher : PT. EQUATOR SINAR AKADEMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54408/jabter.v5i3.556

Abstract

Small and medium-sized engineering firms are seeing difficulties in recruiting Generation Z professionals. This new cohort of employees has distinct expectations upon entering the labor market. They want transparent communication, ethical behavior from their companies, and recruitment experiences centered on technology. These preferences often contrast sharply with the informal practices commonly used by engineering SMEs, resulting in an attraction gap that affects operational continuity and long-term competitiveness. This research examines how an engineering SME might improve its ability to attract Gen Z talent by assessing generational expectations, organizational signals, and modern recruitment practices. Utilizing a qualitative case study technique, data were gathered via self-observation, semi-structured interviews, and document analysis. The findings reveal three main barriers that reduce SME attractiveness to young candidates: limited employer visibility, inconsistent and unstructured recruitment procedures, and the absence of systematic pre-employment pathways. The study indicates that engineering SMEs provide several intrinsic advantages, including practical learning experiences, availability of mentors, collaborative work environments, and distinct correlations between effort and outcomes. These attributes assist in surmounting the challenges encountered by these firms. These attributes closely resemble those favored by Gen Z, however not always articulated well. The study presents a four-pillar model for attracting Gen Z talent, grounded on empirical evidence. The components consist of value-driven employer branding, multi-channel recruitment, digital communication synchronization, and structured pre-employment pathways. This technique offers a cost-efficient and practical solution for SMEs with limited HR resources. This study contributes to the body of literature on talent management by contextualizing the attractiveness of Generation Z within small-scale engineering environments. It provides SMEs with pragmatic guidance on cultivating enhanced and more sustainable talent streams immediately.
Co-Authors ., Hendric Adhitya Ferdian Adha, Adhitya Ferdian Adha Aditriananda, Audy Ahmad Adityareza Taruna Suhada Amelia Pratiwi Apriyadi, Arif arif, Victor Aruan, Dewi Roybot Vetrauli br Claudia Anggreacia, Winny Darda Natanegara, Maula Dwiani, Ery Effendi, Irwan Harisman Emeralda, Fahrulia Essada Nurachmah, Asri Fauzi, Dani Handayani, Dewi Wahyu Handayani, Heni Yuli Hary Febriansyah Herliyanti, Ririet Herman, Timotius Hidayatullah, Fajar Irawadi, Delano Irawan, Bambang Andri Jann Hidajat Tjakraatmadja Joko Susilo Kawolu, Fajar Kencana, Cindy Vera Gita Loudia Anggita, Ingelora M. Wifaq Qadratullah, M. Wifaq Mathew Chellizto Simanjuntak, William Michael Nessi Ovannia Widyaningrum, Nessi Ovannia Nur Budi Mulyono Paramitha, Widya Pramadhanty, Alifia Nuzul Prawatiningsih, Gesit Priyagung, Ahmad Rahmani Sugiharto, Reni Restu Andika, Alvin Dwi Rizky Mubarak, Muhammad Setyo Bimantoro, Yohanes Aldiyasa Silitonga, Alvin Paulus Ulva Datischa, Ulva Vidha Thaashaar, Julyestra Wesley Natanael, Wesley