Article Per Year (5 Year)
p-Index From 2021 - 2026
2.258
P-Index
This Author published in this journals
All Journal Journal of Business and Management The Indonesian Journal of Business Administration Journal of Educational, Health and Community Psychology Jurnal Ilmiah Mahasiswa FEB The International Journal of Accounting and Business Society Journal of Economic, Bussines and Accounting (COSTING) AFEBI Management and Business Review Jurnal Ilmiah Mandala Education (JIME) Action Research Literate (ARL) Journal Of World Science International Journal of Science and Environment International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Jurnal Pendidikan Indonesia (Japendi) Eduvest - Journal of Universal Studies
Achmad Ghazali
Sekolah Bisnis dan Manajemen, Institut Teknologi Bandung
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Physics Public Health Social Sciences

Published : 36 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 36 Documents
Search

 1   2   3   4 
Proposed Knowledge Management Initiatives To Support Marketing Division Case Study At Pt Xyz Aruan, Dewi Roybot Vetrauli br; Ghazali, Achmad
Action Research Literate Vol. 8 No. 2 (2024): Action Research Literate
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/arl.v8i2.224

Abstract

As an industry that requires the presence of branch offices in its marketing area, standardizing knowledge at the same level is a challenge in itself. Moreover, these differences can affect the company's performance, especially in sales. This study aims to see the level of readiness of knowledge management in the marketing division that is spread across various regions and to propose strategies related to knowledge management. The measurement was carried out using the Asian Productivity Organization (APO) KM assessment tool. The results of the study showed that there is an uneven level between one region and another. Therefore, the SECI process approach is recommended to specifically provide a way out for categories that receive low scores
Impact of Green University on Student Environmental Behaviour in SBM ITB Setyo Bimantoro, Yohanes Aldiyasa; Ghazali, Achmad
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 9 No. 1 (2025): July - December Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmesh.v9i1.3399

Abstract

This study investigated the real-world impact of green university initiatives (GUIs) on students' Pro-Environmental Behaviour (PEB) at SBM ITB, while also examining environmental attitude (EA) and knowledge (EK) as possible mediating variables. A quantitative survey of 144 students, analysed using PLS-SEM, showed that GUIs had a significant effect on EA, which then positively predicted PEB. EA has also been found to significantly mediate the relationship between GUI and PEB. However, GUIs did not significantly affect EK, and the EK influence on PEB was insignificant from the analysis. Findings from this research suggest that GUIs primarily drive sustainable behaviour by supporting positive environmental attitudes rather than increasing knowledge. These findings urge higher education institution to prioritise attitudinal development in green campus programmes.
Bridging Generational Differences in Family-Owned Business: Enhancing Employee Performance Among Millennials and Generation Z Through Job Satisfaction Emeralda, Fahrulia; Ghazali, Achmad
Jurnal Pendidikan Indonesia Vol. 6 No. 1 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i1.7181

Abstract

This study examines the relationship between Millennials and Generation Z Characteristic, Family Business Culture, and Employee Performance, with Job Satisfaction as a mediating variable. The study use Keke Busana an established family-owned fashion business in Indonesia, as a case study. The study addresses the challenges brough by the distinct preferences of generations, particularly for Millennials and Generation Z who are now dominating the workforce, accounted for 53.81% out of the total Indonesian’s workforce. Through the use of quantitative approach, data were gathered using survey questionnaires distributed to 110 Millennials and Generation Z employees of Keke Busana. The data collected were analyzed using the Structural Equation Modeling (SEM-PLS) to explore the complex correlation between the latent variables. The research aims to find out the best strategies for family businesses like Keke Busana to maximize their human resource, especially leveraging the strengths Millennials and Generation Z. The result shows positive correlation between variables, highlighting the importance of providing work-life balance, growth opportunities, company’s ability to adapt to work environment to generational preferences in order to enhance job satisfaction that has high significance to overall employee performance and productivity. However, despite the positive relationships, the result shows that there is not significant relationship between Millennials and Generation Z to employee performance, meaning that these traits do not independently drive positive influence in employee performance. Further, the study recommends actionable strategic action for family-owned businesses to manage generational diversity, foster collaboration, and achieve sustainable long-term success.
Corporate Digital Competencies for Digital Banking Innovation: Case Studies in Indonesian Banking Sector Irawan, Bambang Andri; Tjakraatmadja, Jann Hidajat; Ghazali, Achmad; Mulyono, Nur Budi
Journal of Educational, Health and Community Psychology Vol 11 No 4 December 2022
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v11i4.24856

Abstract

Banking sector in Indonesia has enormous potential to grow. The large unbanked population, quick mobile & internet penetration, and advancement of digital technologies have propelled a fast-moving trend toward digital banking innovation. Banks and other financial service providers in Indonesia are anticipating this trend by preparing a roadmap to convert their business models, products, and services into full or partial digital financial propositions to meet the new customer’s expectations. This study investigates the required digital competencies at a corporate level that banking organizations need to prepare prior to stepping into digital transformation. Four Indonesian banks with different states of digital transformation have been selected as case studies for this qualitative study. This is an ongoing study, nevertheless, some initial findings and observations will be presented. While several previous research have discussed some parts of this study, the authors believe that no past research presented the whole set of corporate digital competencies especially in digital banking context. The outcome of this study is expected to be of value to the academics as well as to business.
Business Process Analysis and Fraud Risk Management Design: A Case Study of PT. Global Intan Teknindo Adhitya Ferdian Adha, Adhitya Ferdian Adha; Ghazali, Achmad
International Journal of Science and Environment (IJSE) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i4.267

Abstract

Small and medium business (SMEs) are vulnerable to fraud especially when they have informal processes, unrecorded operating processes, and poor internal controls. The paper will explore the business processes within PT Global Intan Teknido (GIT), a small distributor of industrial instruments, in an attempt to identify areas vulnerable to fraud and develop a suitable fraud prevention system. The qualitative exploratory case study took place through the use of in- depth interviews, first hand observation and analysis of documents of the owner, the sales and finance employees and the customers and the vendors. Business Process Mapping (BPM) was used to represent the As-Is workflow, Fraud Triangle Theory to help evaluate the behavioral drivers, benchmarking to compare practices with others of similar companies, and Fraud Risk Management (FRM) framework as the foundation of creating a Stop-Loss System. The results demonstrate the risk of fraud based on the undocumented requests to personal WhatsApp accounts, the lack of documentation regarding the communication with vendors, issuing quotations not related to the system, purchase orders made not in the system, the creation of the invoice by sales employees, and payment made by customers to personal bank accounts. Opportunity was the prevailing determinant as shown by Fraud Triangle analysis and reinforced by the sales pressure and rationalization pertaining to speed and customer demands. Benchmarking confirms that systemized documentation and systems of multi-level approval of documents will make the fraud exposure significantly less. This paper is informed by these points, hence the proposal of an FRM-based Stop-Loss System, which is comprised of preventive, detective, and corrective controls. The research increases the body of literature on SME fraud prevention through proving the possibility of combining business process analysis and FRM in developing an effective and resource-friendly control mechanism applied to small businesses.
Optimizing Service Quality Through a People, Process, and Technology Approach for Freelance Tour Guides (Case Study of Timotravel) Herman, Timotius; Ghazali, Achmad
International Journal of Science and Environment (IJSE) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i4.270

Abstract

This study examines the factors that contribute to inconsistent service quality among freelance tour guides at Timotravel, a newly established Indonesian SME operating in the outbound travel industry. As the company relies heavily on freelancers due to financial constraints and fluctuating demand, variations in guide competence, destination knowledge, time management, and professionalism have resulted in lower customer satisfaction and reputational risks. Using a qualitative case study approach, data were collected through semi-structured interviews with customers and freelance tour guides who participated in recent tours. The research applies the People, Process, and Technology (PPT) framework combined with Business Process Management (BPM) to analyze root causes and identify improvement pathways. Findings reveal three major sources of service variability: (1) people-related issues, including insufficient soft skills, limited destination knowledge, and lack of standardized competency requirements; (2) process-related weaknesses, such as incomplete or non-contextual SOPs that fail to guide real-time decision-making; and (3) technology-related gaps, including the absence of integrated systems for briefing, feedback collection, and knowledge sharing. The analysis highlights that inconsistencies are not solely the result of individual shortcomings but stem from systemic misalignment within Timotravel’s service design. Based on these findings, this research proposes an integrated improvement model consisting of enhanced competency training, redesigned SOPs aligned with BPM Level 1–3 process mapping, and the implementation of basic technological support tools such as CRM-driven feedback tracking and digital guide briefings. These recommendations are expected to improve service consistency, optimize operational performance, and strengthen customer satisfaction. The study contributes to service science literature by demonstrating how a PPT-driven approach can be applied to SMEs with limited resources to standardize service delivery while leveraging freelance-based human resources.
Co-Authors ., Hendric Adhitya Ferdian Adha, Adhitya Ferdian Adha Ahmad Adityareza Taruna Suhada Amelia Pratiwi Apriyadi, Arif arif, Victor Aruan, Dewi Roybot Vetrauli br Darda Natanegara, Maula Dwiani, Ery Emeralda, Fahrulia Essada Nurachmah, Asri Fauzi, Dani Handayani, Dewi Wahyu Handayani, Heni Yuli Hary Febriansyah Herliyanti, Ririet Herman, Timotius Hidayatullah, Fajar Irawadi, Delano Irawan, Bambang Andri Jann Hidajat Tjakraatmadja Joko Susilo Kencana, Cindy Vera Gita Loudia Anggita, Ingelora M. Wifaq Qadratullah, M. Wifaq Mathew Chellizto Simanjuntak, William Michael Nessi Ovannia Widyaningrum, Nessi Ovannia Nur Budi Mulyono Paramitha, Widya Pramadhanty, Alifia Nuzul Prawatiningsih, Gesit Priyagung, Ahmad Rahmani Sugiharto, Reni Restu Andika, Alvin Dwi Rizky Mubarak, Muhammad Setyo Bimantoro, Yohanes Aldiyasa Silitonga, Alvin Paulus Ulva Datischa, Ulva Vidha Thaashaar, Julyestra Wesley Natanael, Wesley