Claim Missing Document
Check
Articles

Found 23 Documents
Search

PENGARUH BRAND AMBASSADOR DAN BRAND IMAGE TERHADAP PURCHASE INTENTION PRODUK WHITELAB PADA MAHASISWA UNIVERSITAS TRUNOJOYO Tiara, Laurentin Carolin; Setiyarini, Triana
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 3 (2025): Edisi September - Desember 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i3.6636

Abstract

Penelitian ini dilakukan untuk menelaah peran duta merek dan citra merek dalam memengaruhi minat beli mahasiswa Universitas Trunojoyo Madura terhadap produk Whitelab. Fenomena yang melatarbelakangi penelitian ini adalah adanya peningkatan penjualan produk Whitelab pada tahun 2022 sebagai merek lokal yang menggandeng Oh Se-Hun dari boygroup EXO. Figur Oh Se-Hun dipandang dapat mendorong peningkatan minat beli konsumen pada produk Whitelab. Penelitian yang dilakukan penulis menggunakan pendekatan kuantitatif melalui pendekatan asosiatif (eksplanatori). Hasil penelitian ini menunjukkan adanya pengaruh yang positif dan signifikan dari duta merek terhadap minat beli. Kemudian, citra merek turut menunjukkan pengaruh positif dan signifikan terhadap minat beli. Lebih lanjut, kedua variabel tersebut terbukti memberikan pengaruh secara simultan terhadap minat beli.
Pengaruh Kualitas Pelayanan dan Fasilitas Terhadap Minat Berkunjung Kembali Melalui Kepuasan Pasien Rumah Sakit Lukas Sulaiha, R.A Annisa Putri; Setiyarini, Triana
Jurnal Kajian Ilmu Manajemen (JKIM) Vol 5, No 4 (2025): Desember 2025
Publisher : Management Department of Economics and Business Of Trunojoyo Madura University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/jkim.v5i4.29269

Abstract

The rise in the socioeconomic status of society has increased awareness and demand for quality healthcare services. Consequently, the healthcare service industry, particularly hospitals, must meet these needs by improving their facilities and service quality. Lukas General Hospital (RSU Lukas) faces several challenges, especially in outpatient services, such as patient dissatisfaction with certain services, lack of facilities, and competition with other hospitals offering similar services. These challenges may ultimately affect patient loyalty and their intention to revisit RSU Lukas Bangkalan. This study aims to analyze the influence of service quality and facilities on patients' intention to revisit, with patient satisfaction serving as a mediating variable at Lukas Hospital, Bangkalan. Data were collected through surveys and questionnaires distributed to 140 patients and hospital visitors and analyzed using Partial least square (PLS), including tests for outer and inner model coefficients and hypothesis testing. The results indicate that service quality and facilities significantly influence patient satisfaction, which subsequently affects patients' intention to revisit. Patient satisfaction was found to mediate this relationship, showing that the more satisfied patients are with the services and facilities provided, the greater their likelihood of revisiting the hospital. This study concludes that improving service quality and hospital facilities is a critical factor in enhancing patient satisfaction and loyalty. Future studies are recommended to explore additional factors, such as cost and accessibility.
Revisit Intention at Halal Tourism Destination Chrismardani, Yustina; Setiyarini, Triana; Amaniyah, Evaliati
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 4 (2025): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i4.4777

Abstract

More studies are needed to reveal the effect of halal tourism, tourist satisfaction and revisit intention in a tourist destination. Consequently, this research will show: (1) the direct relationship between halal tourism and satisfaction; (2) the relationship between halal tourism and revisit intention; (3) the relationship between satisfaction and revisit intention; and (4) the role of tourist satisfaction in mediating the relationship between halal tourism and revisit intention. 200 visitors who had visited tourism sites in Sumenep Regency were the subjects of this study, which used the purposive sample technique. The data was analyzed using SEM-PLS. It was discovered that tourist satisfaction is directly impacted by halal tourism. The revisit intention is directly impacted by satisfaction, while the indirect impact of halal tourism on the revisit intention is mediated by satisfaction.