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Journal : Saraq Opat : Jurnal Administrasi Publik

Penerapan Good Governance dalam Pelayanan Cetak Ulang KTP-el di Kantor Kelurahan Barata Jaya Ria, Catur Ajeng Kartika; Indartuti, Endang
Saraq Opat: Jurnal Administrasi Publik Vol 6 No 1 (2024): Januari : Saraq Opat : Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v6i1.831

Abstract

The principle of Good Governance is good governance implemented by the government to provide public services. The implementation of Good Governance through public services is a manifestation that is very close to the community, especially in terms of population administration. Based on this, the aim of this research is to find and analyze the benefits of implementing good governance and the quality of public services in e-KTP reprinting services in Baratajay Village using the main principles of good governance. This research is qualitative research with three data collection methods: interviews, observation, and documentation. The data analysis used in this research draws conclusions from the data collected. The results obtained were the finding that the e-KTP reprinting service at the Baratajaya Village Office was an example of good governance in the form of good population administration services provided by the Baratajaya Village Office to the community. Based on the entire research process, it can be concluded that the e-KTP reprint service applies the main principles of good governance: Participation, Accountability and Transparency. This can be carried out properly and synergy between the Subdistrict Office parties must be maintained.
Tata Kelola Pembangunan Kampung Wisata Lawas Maspati: Analisis Perspektif Kebijakan, Partisipasi Masyarakat, Dan Keberlanjutan. Cahya Megananda, Astrid Eka Wahyu; Indartuti, Endang
Saraq Opat: Jurnal Administrasi Publik Vol 5 No 2 (2023): Juli : Saraq Opat : Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v5i2.837

Abstract

A tourism program called Kampung Wisata is being developed by the Surabaya City Government, such as Kampung Lawas Maspati. This village is considered one of the leading cultural assets and tourism potential in the city of Surabaya, with historical value and various cultural attractions. Even though it has profitable potential, its status as a Tourism Village faces a number of challenges, such as the government's weak role in managing cultural assets and modernization trends that threaten its existence. The number of tourists decreased during the Covid-19 pandemic, therefore this research was conducted to present and examine the development process so that tourism continues to operate in the midst of the pandemic. The concept used by researchers is Good Tourism Governance according to Bambang Sunaryo (2013). The data collection technique through observation, interviews and notes, at the Kampung Lawas Maspati Surabaya location is a type of qualitative research. The aim of this research is to apply the principles of Good Tourism Governance in the development of Kampung Lawas Maspati. The findings from researchers indicate that of the 10 principles of Good Tourism Governance, there are 2 principles that have not been fully fulfilled and implemented optimally, namely the principle of environmental tolerance and the principle of program monitoring and evaluation.