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Journal : Diffusion: Journal of Systems and Information Technology

Sistem Informasi Pemetaan Dan Pengaduan di PDAM Kecamatan Telaga Berbasis Android Noverita Rizki Ananda Usman Puhi; Moh. Ramdhan Arif Kaluku; Nikmasari Pakaya; Abd Aziz Bouty
Diffusion: Journal of Systems and Information Technology Vol 2, No 1 (2022): January 2022
Publisher : Gorontalo State University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/diffusion.v2i1.12771

Abstract

Perusahaan Daerah Air Minum (PDAM) Kecamatan Telaga merupakan perusahaan yang bertugas melayani pelanggan. Pelayanan publik yang ada di Kabupaten Gorontalo Kecamatan Telaga misalnya pengaduan pelanggan di PDAM dilakukan melalui telepon ataupun dengan mendatangi langsung bagian pelayanan PDAM dan akan dilayani oleh petugas pelayanan pelanggan. Data pengaduan akan diinputkan ke sistem (server) secar a manual. Kemudian petugas menyerahkan surat perintah penanganan pengaduan kepada petugas piket teknik yang bersangkutan untuk ditindaklanjuti ke lokasi yang dituju. Penelitian ini bertujuan untuk merancang sistem informasi pemetaan dan pengaduan berbasis Android. Pembuatan  aplikasi menggunakan Metode SDLC (Software Development Life Cycle) dengan tahapan menganalisis tahapan kebutuhan yang diperlukan, mendesain pemodelan rancangan yang akan dibuat, mengimplementasikan sistem informasi pemetaan dan pengaduan berbasis android untuk memudahkan pelanggan, melakukan testing untuk kelayakan aplikasi yang dibuat dengan munggunakan blackbox dan pemeliharaan aplikasi untuk mengontrol aplikasi dengan membuat pembaharuan atau peningkatan yang sesuai secara berkala. Penelitian ini menghasilkan sebuah sistem yang dapat mengirim data pengaduan dan informasi layanan pelanggan ke server melalui perangkat yang mendukung yaitu Android mobile. Sistem ini dapat digunakan oleh operator, teknisi, dan pelnaggan PDAM khususnya pada PDAM Kecamatan Telaga. Dengan adanya sistem ini diharapkan dapat memenuhi kebutuhan mendasar dari
SISTEM iNFORMASI MUSYAWARAH PERENCANAAN PEMBANGUNAN Yusra Mulajato; Tajuddin Abdillah; Moh Ramdhan Arif Kaluku
Diffusion: Journal of Systems and Information Technology Vol 1, No 1 (2021): January 2021
Publisher : Gorontalo State University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/diffusion.v1i1.7858

Abstract

YUSRA MULAJATO. A Development Planning Information System  (the principal supervisor is Tajuddin Abdillah, S.Kom, M.Cs., and the co-supervisor is Moh. Ramdhan Arif Kaluku, S.Kom, M.Kom.)Musrenbang (Musyawarah Perencanaan Pembagunan or Development Planning Consultation Forum) is a part of the government's annual forum in development planning where is management remains to experience various problems. One of the problems includes a requirement for Kelurahan (Urban Village) to submit data of Musrenbang activity result, whether softcopy or hardcopy, to Sub-district and Bappeda (Regional Development Planning Agency). Then, the Sub-district will re-submit the data to the Bappeda in which this process is believed to cause a delay in the data  processing. Also, due to data duplication is made frequently, search for Musrenbang data is time-consuming when needed.  This research aims to develop a Development Planning Concultation Forum Information System, which can be integrated into F-SKPD Information System. System development method applies prototype. Research finding reveals that the Development Planning Consultation Forum Information System can perform  an exchange data with F-SKPD Information  System. Therefore, it facilitates Kelurahan and Sub-district in managing data of Musrenbang activity result and simplifies Musrenbang process of making report as well as ease the Bappeda in searching Musrenbang data.  Keywords: Musrenbang, Prototype
APLIKASI PEMESANAN JASA BARBERSHOP BERBASIS ANDROID Mustapa, Muhammad Syarif; Suhada, Sitti; Kaluku, Moh Ramdhan Arif; Zakaria, Alfian
Diffusion: Journal of Systems and Information Technology Vol 1, No 1 (2021): January 2021
Publisher : Gorontalo State University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/diffusion.v1i1.7809

Abstract

Nowadays, the barbershop business has grown rapidly and ts widely established in Gorontalo City. The increasing number of barbershop today has highly required the availability of information about barbershop service. The available information needed is the service provided in the barbershop, the pricelist of service, and the profile of the barbershop. The information facilitates the customer to obtain information regarding the barbershop that is suitable for the customer's desires. The research aims to create a barbershop service order app to facilitate the customer in gaming information about the desired barbershop. The method used in this research is the Prototype method. This research produces an android-based information system that can facilitate the barbershop customer in selecting the barbershop as customer desire and still meet the customers' appearance requirements. Keywords: Barbershop, Prototype, Android