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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) International Journal of Technology And Business Jurnal Pengembangan Wiraswasta GEMA EKONOMI Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Scientia Aliansi : Jurnal Manajemen dan Bisnis Indonesian Journal of Applied Research (IJAR) Jurnal Cahaya Mandalika Jurnal Pajak dan Bisnis (Journal of Tax and Business) Indonesian Journal of Business Analytics (IJBA) Jurnal Indonesia Sosial Teknologi Innovative: Journal Of Social Science Research GoodWill Journal of Economics, Management, and Accounting Agency Journal of Management and Business
Titing Widyastuti
Universitas IPWIJA
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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KEPUASAN KERJA DALAM MEMEDIASI PENGARUH PENERAPAN TEKNOLOGI INFORMASI DAN KOMPETENSI TERHADAP KINERJA KARYAWAN GEN Z PADA GRAPARI TELKOMSEL AREA DKI JAKARTA Deswenti, Eva; Widyastuti, Titing; Handayani, Esti; Wahyutama, Muhammad Irfan
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/twd82c92

Abstract

Dalam era digital yang kompetitif, perusahaan menghadapi tantangan dalam meningkatkan kinerja sumber daya manusia, khususnya generasi Z yang memiliki karakteristik unik dalam hal teknologi, nilai kerja, dan ekspektasi organisasi. Penelitian ini dilakukan di GraPARI Telkomsel Area DKI Jakarta untuk mengkaji pengaruh teknologi informasi dan kompetensi terhadap kinerja karyawan Gen Z, dengan kepuasan kerja sebagai variabel mediasi. Populasi penelitian mencakup karyawan Gen Z yang bekerja sebagai staf Front Office dan Customer Service, dengan sampel sebanyak 80 responden yang dipilih secara purposive. Metode penelitian menggunakan pendekatan kuantitatif dengan analisis jalur (path analysis) untuk menguji pengaruh langsung dan tidak langsung antar variabel. Hasil penelitian menunjukkan bahwa kompetensi berpengaruh positif dan signifikan terhadap kepuasan kerja dan kinerja karyawan. Teknologi informasi berpengaruh signifikan terhadap kepuasan kerja, namun tidak berpengaruh langsung terhadap kinerja. Kepuasan kerja tidak berpengaruh signifikan terhadap kinerja dan tidak memediasi hubungan antara teknologi informasi maupun kompetensi terhadap kinerja. Hasil penelitian menunjukkan bahwa: (1) teknologi informasi berpengaruh positif terhadap kepuasan kerja, (2) kompetensi berpengaruh positif terhadap kepuasan kerja, (3) teknologi informasi berpengaruh positif terhadap kinerja karyawan, (4) kompetensi berpengaruh positif terhadap kinerja karyawan, (5) kepuasan kerja berpengaruh positif terhadap kinerja karyawan. Namun, kepuasan kerja tidak memediasi pengaruh teknologi informasi dan kompetensi terhadap kinerja karyawan.
The Influence of Competence and Autocratic Leadership Style on the Performance of Employees at Cileungsi Regional General Hospital Through Work Discipline as a Mediating Variable Lukman Darmawan; Titing Widyastuti
Agency Journal of Management and Business Vol. 5 No. 2 (2025): July 2025
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/agency.5.2.2025.454

Abstract

This study aims to analyze the influence of competence and autocratic leadership style on the performance of employees at Cileungsi Regional Hospital, with work discipline as a mediating variable. The statistical test results indicate that both competence and autocratic leadership style significantly affect employees' work discipline and performance. Work discipline also serves as a mediating variable that strengthens the relationship between competence and autocratic leadership style with employee performance. These findings highlight the importance of continuous competency development through training and the implementation of a firm yet adaptive leadership style suited to employee characteristics. Hospital management is advised to enhance monitoring systems, conduct regular performance evaluations, and enforce fair and consistent work discipline to create a productive and high-quality work environment.
The Influence of Intrinsic Motivation and Non-Physical Work Environment on Police Performance: The Mediating Role of Job Satisfaction in Densus 88 Intelligence Division Miranda Fisa; Titing Widyastuti
Agency Journal of Management and Business Vol. 5 No. 2 (2025): July 2025
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/agency.5.2.2025.456

Abstract

This study examines the influence of intrinsic motivation and the non-physical work environment on employee performance, with job satisfaction as a mediating variable, in the Product Analyst Sub-Directorate of the Intelligence Directorate, Densus 88 AT Polri. The research highlights the strategic importance of human resources in supporting organizational effectiveness, particularly in high-stakes intelligence operations focused on counterterrorism in Indonesia. A quantitative approach was employed using a saturated sampling technique involving 103 personnel. Data were collected through structured questionnaires using a Likert scale and analyzed using multiple linear regression and path analysis, including the Sobel test to assess mediation. The results reveal that intrinsic motivation (β = 0.28; p = 0.02) and the non-physical work environment (β = 0.29; p = 0.00) significantly and positively affect performance. Furthermore, job satisfaction (β = 0.62; p = 0.00) significantly contributes to performance and fully mediates the relationship between the independent variables and performance (p = 0.00). These findings underscore the importance of enhancing intrinsic motivation and creating a supportive work environment to foster job satisfaction and, in turn, improve performance. The study offers practical implications for organizational leaders in intelligence institutions to consider psychological and social factors in optimizing employee output under pressure-intensive environments.
The Influence of Human Resource Competency and Budget Preparation Participation on the Quality of Cibinong Hospital Financial Reports Using Information Technology as a Mediating Variable Sukardiyanto; Titing Widyastuti
Agency Journal of Management and Business Vol. 5 No. 2 (2025): July 2025
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/agency.5.2.2025.461

Abstract

The need for accurate, reliable, and accountable financial reports continues to grow along with the increasing complexity of hospital services. High-quality financial reporting serves as a basis for decision-making. This study aims to analyze the influence of human resource competence and budget preparation participation on the quality of financial reports at Cibinong Regional General Hospital, with information technology utilization as a mediating variable. This research employs a quantitative approach using a questionnaire distributed to 30 respondents, selected through saturated sampling, representing all employees in the finance and budget realization division at Cibinong Regional General Hospital, Bogor Regency. Data were analyzed using Structural Equation Modeling (SEM) with SmartPLS to examine both direct and indirect relationships among variables. The results show that human resource competence and budget preparation participation have a positive and significant effect on the utilization of information technology. Human resource competence also has a significant effect on the quality of financial reports. However, budget preparation participation does not significantly affect financial report quality. Furthermore, information technology utilization has a positive and significant influence on financial report quality but does not mediate the relationship between human resource competence and financial report quality. These findings emphasize the importance of improving human resource competence and optimizing the use of information technology to enhance the quality of financial reporting at Cibinong Regional General Hospital.
Co-Authors Ahmad Rosadi Amir, Ja’far Besar Agung Martono Besar Agung Martono Deswenti, Eva Eka Avianti Ayuningtyas Esti Handayani Estuti Fitri Hartini Felina C. Young Ferdiana Dwi Analia Gunawan, Y.I. Indra Indra Irvan Sutia Irwan Sitorus Krisdianto Krisdianto Lukman Darmawan Margiyanti Marthin Luther Hutagaol Merry Timoria Miranda Fisa Muhamad Henry Fasha Natasha Eka Murti Pahlevi, Restio Adam Rahmat, Jajang Respati, Dadan Fajar Romlah, Lala Sismadi, Wawan Siti Maisyaroh Sitorus, Irwan Sukardiyanto Suyanto Suyanto Wahyutama, Muhammad Irfan Widia Febrina Yoyo Indah Gunawan Yuridistya Primadhita