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All Journal Jurnal Manajemen Dayasaing BULETIN AL-RIBAATH JURNAL PRODUKTIVITAS Journal of Humanities and Social Studies International Journal of Regional Innovation Electronic Journal of Education, Social Economics and Technology IIJSE
Ahmadia, Eru
Universitas Muhammadiyah Pontianak
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The Influence of Motivation and Work Spirit on Job Satisfaction of Civil Servants at the Public Works and Spatial Planning Office for Housing and Settlement Areas in Kubu Raya Regency Yunika, Vivi Egi; Ahmadia, Eru
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.854

Abstract

This study aims to analyze the influence of motivation and work spirit on the job satisfaction of Civil Servants (PNS) at the PUPRPRKP Office of Kubu Raya Regency. The research uses an associative quantitative approach with 92 respondents selected through a saturated sampling technique. Data were collected through questionnaires and interviews. The results of the regression analysis show the equation Y = 1.292 + 0.274X₁ + 0.348X₂, with a correlation coefficient (R) of 0.669, which indicates a strong relationship, and a determination value (R²) of 44.7%, indicating that 44.7% of the variation in job satisfaction is influenced by motivation and work spirit. The F-test results show that motivation and work spirit together have a positive and significant effect on job satisfaction. The partial t-test results show that motivation and work spirit have a positive and significant effect on job satisfaction. In conclusion, motivation and work spirit make a real contribution to increasing the job satisfaction of Civil Servants. This study recommends the need to strengthen motivation and work spirit through rewards, incentives, and a supportive work environment. Future research is expected to add other variables so that the results are more comprehensive.
The Influence of Job Involvement and Career Development on the Work Motivation of Civil Servants in the Cooperative, Small and Medium Enterprises Department of West Kalimantan Province Rahmawati, Puput; Ahmadia, Eru
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.762

Abstract

This study examines the impact of Job Involvement and Career Development on Work Motivation among civil servants at the Cooperative, Small and Medium Enterprises Department of West Kalimantan Province. Using an associative research approach, primary data was collected through interviews and questionnaires distributed to 51 civil servants working in this department. The findings reveal that both Job Involvement and Career Development have a positive and significant impact on Work Motivation. The F-test results show that Job Involvement and Career Development simultaneously have a significant effect on Work Motivation (F = 26.465, p 0.05). Additionally, the t-test results confirm that both variables significantly influence Work Motivation on a partial basis: Job Involvement (t = 4.097, p 0.05) and Career Development (t = 2.179, p 0.05). These findings indicate that increasing employee involvement in their work and providing clear career development opportunities are crucial strategies for enhancing motivation, reducing absenteeism, and driving higher performance. The study also suggests that when employees perceive clear and meaningful career prospects within their organization, they are more likely to be motivated, engaged, and committed to their roles. These insights offer valuable guidance for human resource management, especially within public sector institutions, and emphasize the importance of creating a work environment that fosters growth, motivation, and long-term employee satisfaction.
The Influence Of Big Five Personality On Customer Satisfaction With Interpersonal Relationship Quality As A Mediating Variable Among Cooperative Facilitators In The West Kalimantan Province Mahdi, Irfan; Ahmadia, Eru
International Journal of Regional Innovation Vol. 4 No. 1 (2024): International Journal of Regional Innovation
Publisher : Inovbook Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52000/ijori.v4i1.96

Abstract

The purpose of this study is to analyze the impact of Big Five Personality traits on customer satisfaction, with the quality of interpersonal relationships serving as a mediating variable among cooperative facilitators in West Kalimantan Province. This quantitative study utilized questionnaires for data collection and Structural Equation Modeling (SEM) with Smart PLS software for data analysis. It involved 41 cooperative assistants and 41 targeted cooperatives in West Kalimantan. Employing total sampling, the study aimed to analyze the impact of the Big Five Personality traits on customer satisfaction, with interpersonal relationship quality as a mediating variable among cooperative assistants in West Kalimantan. This study discovered that the quality of interpersonal relationships has a significant positive correlation with customer satisfaction, with personality dimensions such as Extraversion, Agreeableness, and Conscientiousness contributing positively. Although Openness to Experiences and Neuroticism did not demonstrate statistically significant relationships, this research underscores the importance of understanding the role of interpersonal relationship quality in the context of personality traits to enhance customer satisfaction. This study has significant limitations, including a sample size confined to cooperative assistants in West Kalimantan, reliance on quantitative methods with questionnaires, and the use of Smart PLS statistical software in SEM analysis. Other limitations encompass the potential influence of external factors not captured in the study and constraints in generalizing the results to other contexts. The research outcomes have tangible implications for business. Decision-makers can utilize these insights to enhance strategies and training initiatives, ultimately fostering positive customer experiences. This study examines the Big Five Personality traits. Consumer satisfaction is determined by the extent to which the benefits of a product or service align with consumer expectations. Interpersonal relationship quality mediates the relationship between Big Five Personality traits and consumer satisfaction.
Co-Authors Asih Nugroho Devi Yasmin Farah Juniati Meutianingrum Gea, Zeldi Ilis, Kristina Irfan Mahdi Irfan Mahdi, Irfan Jumiati, Selly Kusuma, Awan Rahmawati, Puput Rifqi, Ahmad Fallah Sari, Wella Yunika, Vivi Egi