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All Journal Jurnal Manajemen Dayasaing EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis BULETIN AL-RIBAATH JURNAL PRODUKTIVITAS Journal of Humanities and Social Studies International Journal of Regional Innovation Electronic Journal of Education, Social Economics and Technology
Ahmadia, Eru
Universitas Muhammadiyah Pontianak
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Veterinary Other

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PENGARUH KEUNGGULAN KOMPETITIF DAN KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PENGUNJUNG OBJEK WISATA AIR “OWABONG” PURBALINGGA Ahmadia, Eru
Jurnal Manajemen Dayasaing Vol 19, No 1 (2017): Jurnal Manajemen Daya Saing
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/dayasaing.v19i1.5105

Abstract

Tujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh  keunggulankompetitif dan kualitas pelayanan terhadap kepuasan pengunjung serta dampakselanjutnya terhadap loyalitas pengunjung.Penelitian ini merupakan penelitian deskriptifkausal, dengan menggunakan metode survei.Populasi dalam penelitian ini adalah seluruhpengunjung Obyek Wisata Air “Owabong” di Kabupaten Purbalingga.Sampel yang digunakan dalam penelitian adalah sebanyak 100 orang responden.Penentuan sampel dilakukan dengan menggunakan teknik convenience sampling.Pengumpulan datadilakukan dengan menggunakan kuesioner dan dokumen.Teknik analisis data dilakukandengan menggunakan analisis jalur (path analysis).Berdasarkan hasil analisis, penelitianmenyimpulkan bahwa:Keunggulan kompetitif  dan kualitas pelayanan berpengaruhpositif dan signifikan terhadap kepuasan pengunjung baik secara parsial maupun secarasimultan;Kepuasan pengunjungberpengaruh positif dan signifikan terhadap loyalitaspengunjung; Keunggulan kompetitif dan kualitas pelayanan tidak berpengaruh secaralangsung terhadap loyalitas pengunjung;dan Ada pengaruh tidak langsung keunggulan kompetitif dan kualitas pelayanan terhadap loyalitas pengunjung melalui kepuasan pengunjung.
PENGARUH KEUNGGULAN KOMPETITIF DAN KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PENGUNJUNG OBJEK WISATA AIR “OWABONG” PURBALINGGA Eru Ahmadia
Jurnal Manajemen Dayasaing Vol 19, No 1 (2017): Jurnal Manajemen Daya Saing
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/dayasaing.v19i1.5105

Abstract

Tujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh  keunggulankompetitif dan kualitas pelayanan terhadap kepuasan pengunjung serta dampakselanjutnya terhadap loyalitas pengunjung.Penelitian ini merupakan penelitian deskriptifkausal, dengan menggunakan metode survei.Populasi dalam penelitian ini adalah seluruhpengunjung Obyek Wisata Air “Owabong” di Kabupaten Purbalingga.Sampel yang digunakan dalam penelitian adalah sebanyak 100 orang responden.Penentuan sampel dilakukan dengan menggunakan teknik convenience sampling.Pengumpulan datadilakukan dengan menggunakan kuesioner dan dokumen.Teknik analisis data dilakukandengan menggunakan analisis jalur (path analysis).Berdasarkan hasil analisis, penelitianmenyimpulkan bahwa:Keunggulan kompetitif  dan kualitas pelayanan berpengaruhpositif dan signifikan terhadap kepuasan pengunjung baik secara parsial maupun secarasimultan;Kepuasan pengunjungberpengaruh positif dan signifikan terhadap loyalitaspengunjung; Keunggulan kompetitif dan kualitas pelayanan tidak berpengaruh secaralangsung terhadap loyalitas pengunjung;dan Ada pengaruh tidak langsung keunggulan kompetitif dan kualitas pelayanan terhadap loyalitas pengunjung melalui kepuasan pengunjung.
Pengaruh Pengembangan Karier dan Semangat Kerja Terhadap Turnover Intention di RSU Yarsi Kota Pontianak Eru Ahmadia; Asih Nugroho; Devi Yasmin
Jurnal Produktivitas: Jurnal Fakultas Ekonomi Universitas Muhammadiyah Pontianak Vol 9, No 2 (2022): Jurnal Produktivitas: Jurnal Fakultas Ekonomi Universitas Muhammadiyah Pontianak
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jpr.v9i2.4618

Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh pengembangan karier dan semangat kerja terhadap turnover intention di RSU Yarsi Kota Pontianak. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah sampling jenuh, dengan responden berjumlah 141 orang. Analisis data yang digunakan adalah analisis regresi linier berganda, koefisien korelasi (R), koefisien determinasi (R2), uji simultan (Uji F), dan uji parsial (Uji t).Hasil penelitian menunjukkan persamaan regresi linier berganda Y = 4,988 - 0,164 X1 - 0,203 X2. Hasil analisis koefisien korelasi diperoleh nilai sebesar 0,274. Nilai ini menunjukkan bahwa hubungan antara variabel pengembangan karier dan semangat kerja terhadap turnover intention lemah. Hasil koefisien determinasi didapat nilai  sebesar 0,075 yang berarti bahwa kontribusi yang diberikan oleh variabel pengembangan karier dan semangat kerja, terhadap turnover intention adalah sebesar 7,5%, sedangkan sisanya yaitu sebesar 92,5% dipengaruhi oleh variabel-variabel lain yang tidak dimasukkan dalam penelitian ini. Hasil uji simultan menyatakan bahwa nilai signifikansi sebesar 0,005 < nilai probabilitas α = 0,05 yang menunjukkan bahwa terdapat pengaruh yang signifikan secara simultan (bersama-sama) antara variabel pengembangan karier dan semangat kerja terhadap turnover intention karyawan RSU Yarsi Kota Pontianak. Hasil uji parsial variabel pengembangan karier terhadap variabel turnover intention menunjukkan bahwa nilai signifikansi sebesar 0,016 < nilai probabilitas α = 0,05 yang berarti terdapat pengaruh yang signifikan secara parsial antara variabel pengembangan karier terhadap variabel turnover intention Karyawan RSU Yarsi Kota Pontianak. Hasil uji parsial variabel semangat kerja terhadap variabel turnover intention menunjukkan bahwa nilai signifikansi sebesar 0,038 < nilai probabilitas α = 0,05 yang  berarti terdapat pengaruh yang signifikan secara parsial antara variabel semangat kerja terhadap variabel turnover intention Karyawan RSU Yarsi Kota Pontianak.
Pendampingan Usaha Mikro Kecil dan Menengah (UMKM) Dalam Menghadapi Revolusi Industri 4.0 Farah Juniati Meutianingrum; Eru Ahmadia; Irfan Mahdi
Jurnal Buletin Al-Ribaath Vol 20, No 1 (2023): Buletin Al-Ribaath
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/br.v20i1.5227

Abstract

Untuk bisa bertahan di era revolusi industry 4.0, legalitas usaha adalah salah satu hal yang penting bagi setiap usaha kecil dan menengah (UMKM). Legalitas ini bisa dimanfaatkan oleh pelaku UMKM untuk mendapatkan dukungan moril dan materil dari pemerintah lewat program-program pemberdayaan UMKM. Selain itu revolusi industry 4.0 memaksa setiap pelaku usaha untuk menggunakan teknologi dalam kesehariannya, tidak terkecuali pelaku UMKM. Untuk itu lewat pengabdian masyarakat ini selain mendampingi pelaku usaha UMKM untuk mendaftarkan legalitas usaha, juga turut serta mendampingi pelaku usaha UMKM untuk bergabung dengan platform digital, seperti aplikasi ojek online. Bergabungnya UMKM ke platform digital diharapkan bisa memperluas jangkauan penjualan yang juga akan berdampak pada peningkatan pendapatan 
The Influence Of Non-Physical Work Environment And Career Development On Intrinsic Motivation Of Civil Servant Teachers At Smti Vocational High School Pontianak Jumiati, Selly; Ahmadia, Eru
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.11832

Abstract

To improve students' learning outcomes, 21st-century educational development demands innovative and efficient teaching approaches. This study examines the intrinsic motivation of teachers at SMTI Vocational High School Pontianak and the influence of the non-physical work environment and career development. The research background highlights the importance of understanding what drives teachers' motivation, as it is critical for enhancing overall educational performance. Intrinsic motivation is crucial; however, few studies have explored the relationship between career development and the non-physical work environment. Involving 62 civil servant teachers from SMTI Vocational High School Pontianak, this study employed an associative quantitative research design. Data were collected using a structured questionnaire with a Likert scale ranging from 1 to 5. The data were then analyzed using multiple linear regression. The findings reveal that intrinsic motivation is significantly influenced by the non-physical work environment and career development. Teachers' intrinsic motivation (Y) can be enhanced by improving the non-physical work environment (X1) and career development (X2), as shown by the regression equation Y = 1.921 + 0.250X1 + 0.316X2 + e. A strong relationship between the variables is indicated by the correlation coefficient (R = 0.670). Meanwhile, the coefficient of determination (R2 = 0.449) shows that the two independent variables account for 44.9% of the variation in intrinsic motivation. In summary, this study emphasizes the importance of enhancing teachers' intrinsic motivation by creating a supportive work environment and well-organized career development programs. Future research should explore other factors influencing motivation, such as organizational culture and leadership style, to gain a deeper understanding of the dynamics of teacher performance.
The Influence Of Physical And Non-Physical Work Environment On Work Ethic Among Civil Servants At The Department Of Population And Civil Registration In Landak Regency Ilis, Kristina; Ahmadia, Eru
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.11881

Abstract

This study investigates the effect of physical and non-physical work environment on the work ethic of civil servants at the Population and Civil Registration Office of Landak Regency. As technology advances and workplace dynamics change, the environment in which people work becomes increasingly important to their effectiveness. This study sought to examine how elements such as workplace layout, lighting, equipment, and interpersonal dynamics between coworkers and superiors can affect motivation and work ethic. Data were collected from 39 government workers through questionnaires and then analyzed using multiple linear regression using SPSS 25. The results showed that the physical environment had a substantial positive influence on work ethic (β = 0.327, p 0.05), implying that an aesthetically pleasing office is essential in enhancing work motivation. However, the non-physical environment, including human relations and organizational culture, had no significant effect (β = 0.031, p 0.05). This suggests that while a good workplace culture is important, it may not directly influence work ethic as much as a pleasant and well-functioning physical environment. This research suggests that improving physical working conditions is a strategic method to improve employee performance. Further research could focus on other factors, such as leadership style or job satisfaction, which may also contribute to building a strong work ethic. 
The Influence of Motivation and Work Stress on the Organizational Commitment of Civil Servants in the Population and Civil Registration Office of Pontianak City Gea, Zeldi; Ahmadia, Eru
Electronic Journal of Education, Social Economics and Technology Vol 6, No 1 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i1.460

Abstract

This study examines the impact of motivation and work stress on the organizational commitment of civil servants at the Pontianak City Population and Civil Registration Office. The study highlights the importance of human resource management in achieving organizational goals, emphasizing motivation and stress as key factors influencing employee commitment. The study aims to analyze this relationship quantitatively using an associative approach. Data collection was carried out through questionnaires distributed to 49 respondents, supplemented by secondary data related to violations and employee performance values. Sampling used saturated sampling technique. This study used multiple linear regression analysis, supported by classical assumption tests such as validity, reliability, normality, linearity, and multicollinearity tests. The results showed a positive relationship between motivation and organizational commitment, as well as between work stress and organizational commitment. Simultaneous testing showed that both variables significantly influenced organizational commitment. The R-square value of 20.6% indicates that other factors contributed 79.4% to organizational commitment. This study underlines the importance of addressing motivation and work stress to increase employee commitment, offering insights to improve organizational performance through strategic interventions
The Influence Of Big Five Personality On Customer Satisfaction With Interpersonal Relationship Quality As A Mediating Variable Among Cooperative Facilitators In The West Kalimantan Province Mahdi, Irfan; Ahmadia, Eru
International Journal of Regional Innovation Vol. 4 No. 1 (2024): International Journal of Regional Innovation
Publisher : Inovbook Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52000/ijori.v4i1.96

Abstract

The purpose of this study is to analyze the impact of Big Five Personality traits on customer satisfaction, with the quality of interpersonal relationships serving as a mediating variable among cooperative facilitators in West Kalimantan Province. This quantitative study utilized questionnaires for data collection and Structural Equation Modeling (SEM) with Smart PLS software for data analysis. It involved 41 cooperative assistants and 41 targeted cooperatives in West Kalimantan. Employing total sampling, the study aimed to analyze the impact of the Big Five Personality traits on customer satisfaction, with interpersonal relationship quality as a mediating variable among cooperative assistants in West Kalimantan. This study discovered that the quality of interpersonal relationships has a significant positive correlation with customer satisfaction, with personality dimensions such as Extraversion, Agreeableness, and Conscientiousness contributing positively. Although Openness to Experiences and Neuroticism did not demonstrate statistically significant relationships, this research underscores the importance of understanding the role of interpersonal relationship quality in the context of personality traits to enhance customer satisfaction. This study has significant limitations, including a sample size confined to cooperative assistants in West Kalimantan, reliance on quantitative methods with questionnaires, and the use of Smart PLS statistical software in SEM analysis. Other limitations encompass the potential influence of external factors not captured in the study and constraints in generalizing the results to other contexts. The research outcomes have tangible implications for business. Decision-makers can utilize these insights to enhance strategies and training initiatives, ultimately fostering positive customer experiences. This study examines the Big Five Personality traits. Consumer satisfaction is determined by the extent to which the benefits of a product or service align with consumer expectations. Interpersonal relationship quality mediates the relationship between Big Five Personality traits and consumer satisfaction.
The Influence Of Organizational Culture and Self-Efficacy On Work Motivation Of Teachers Of Civil Servants In SMP Negeri 16 Pontianak Suparmin Suparmin; Eru Ahmadia
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.8942

Abstract

This study aims to examine the influence of organizational culture and self-efficacy on the work motivation of teachers of civil servants in SMP Negeri 16 Pontianak. This study uses an associative approach with saturated sampling techniques. The sample consisted of 38 teachers of civil servants in SMP Negeri 16 Pontianak. Data analysis was carried out using multiple linear regression analysis with SPSS software version 25. The tests carried out in this study include validity tests, reliability tests, normality tests, linearity tests, and multicollinearity tests. The hypothesis test was conducted using simultaneous test (F test) and Partial Test (t test). Based on the results of hypothesis tests, both simultaneously (F test) and partially (t test), it can be concluded that organizational culture and self-efficacy together have a positive and significant influence on motivation. Partially organizational culture has no significant effect on motivation while self-efficacy has a significant effect on motivation
Co-Authors Asih Nugroho Devi Yasmin Farah Juniati Meutianingrum Gea, Zeldi Ilis, Kristina Irfan Mahdi Irfan Mahdi, Irfan Jumiati, Selly Suparmin Suparmin