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Pengaruh Penerbangan Militer terhadap On Time Performance (OTP) Penerbangan Regular  di Bandar Udara Internasional Husein Sastranegara Bandung Hasanah, Fatayat Uswatun; Hilal, Raden Fatchul
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 1 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i1.346

Abstract

Every airport must have a flight system, both scheduled (regular) and non-scheduled. In this case it is very important to note that the airport prioritizes customer satisfaction, namely by prioritizing flight timeliness (on time performance ) regular flights. Predetermined timeliness will have an important effect to support the level of customer satisfaction in particular and to maintain passenger loyalty in accordance with the planned marketing targets. This study uses a quantitative descriptive research method. To be able to get answers from this study, researchers used primary data from observations and secondary data from the number of regular and military flights during May to August at Husein Sastranegara International Airport, Bandung. This descriptive quantitative research explains the existing data to determine the sample ratio. The results of the study show that the comparison of the two flights is quite significant, when viewed from the results of the primary observational data that the researchers carried out from several military aviation activities it has quite an effect on regular flights and affects the size ofon time performance regular flights, but when viewed from the results of secondary data, the comparison of the amount of data on regular flights is still higher than military flights. this must still be considered carefully because flight timeliness remains one of the main points in achieving customer satisfaction at the airport. Keywords: Military Aviation,On Time Performance, Regular Flights
Analisis Pengaruh Keamanan Waiting Room terhadap Kenyamanan Penumpang di Bandar Udara Internasional Adi Soemarmo Boyolali Azzahra, Maudina Salsabila; Hilal, Raden Fatchul
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 1 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i1.347

Abstract

High population mobility affects interest in using air transportation. In this case, not only airlines are assessed, but the existence of the airport also contributes to the views of passengers. In addition to providing facilities, the airport operator must prioritize security also. Guaranteed security can prevent things that are against the law that can reduce passenger’s comfortness. The quantitative method is applied in this research. The research data was obtained from the results of distributing questionnaires to 92 respondents who were passengers at Adi Soemarmo Boyolali International Airport. This research uses validity and reliability tests to test the instruments and hypothesis tests that involve normality test, correlation coefficient test, linearity test, and simple linear regression test. Based on the results of the study, it shows that the data is normally distributed because in the normality test the significance value is (0.20) > the significance level (0.05). The two variables in this study have a strong correlation because the correlation coefficient test has a significance value of 0.00 <0.05 and a Pearson Correlation value of 0.743. In the linearity test, the significance value of Linearity was 0.000 which was less than the significance level (0.05) and the significance value of Deviation from Linearity (0.124) was greater than (0.05), so that the two variables were declared to have a linear relationship. The simple linear regression test in this study shows that there is an effect of waiting room safety on passenger comfort of 55.2% with a significance value of 0.000 which is smaller than the significance level of 0.05 and the t count > t table. The passenger comfort variable has a value of 5.241 if the waiting room safety variable is eliminated, and the direction of influence in this study is positive. Keywords : security,waiting room, and comfortness.