Article Per Year (5 Year)
p-Index From 2021 - 2026
5.866
P-Index
This Author published in this journals
All Journal Jurnal Teknik Sipil Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal APPROACH: Jurnal Teknologi Penerbangan Jurnal Manajemen Dirgantara Jurnal Kewarganegaraan Jurnal Universal Technic Journal of Comprehensive Science Journal of Education Technology Information Social Sciences and Health Jurnal Ground Handling Dirgantara Flight Attendant Kedirgantaraan: Jurnal Public Relation, Pelayanan, Pariwisata Journal of Law, Education and Business JAMPARING: Jurnal Akuntansi Manajemen Pariwisata dan Pembelajaran Konseling Journal of Management Accounting, Tax and Production Student Research Journal El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Indonesian Journal of Aviation Science and Engineering Journal of Humanities Education Management Accounting and Transportation Journal of Management Education Social Sciences Information and Religion Jurnal Manajemen Bisnis Digital Terkini Journal of Education Transportation and Business Journal of Ekonomics, Finance, and Management Studies
Fatchul Hilal, Raden
Sekolah Tinggi Teknologi Kedirgantaraan
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Neuroscience Nursing Physics Public Health Social Sciences Transportation Other

Published : 43 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 43 Documents
Search

 1   2   3   4   5 
Pengaruh Penerbangan Militer terhadap On Time Performance (OTP) Penerbangan Regular  di Bandar Udara Internasional Husein Sastranegara Bandung Hasanah, Fatayat Uswatun; Hilal, Raden Fatchul
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 1 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i1.346

Abstract

Every airport must have a flight system, both scheduled (regular) and non-scheduled. In this case it is very important to note that the airport prioritizes customer satisfaction, namely by prioritizing flight timeliness (on time performance ) regular flights. Predetermined timeliness will have an important effect to support the level of customer satisfaction in particular and to maintain passenger loyalty in accordance with the planned marketing targets. This study uses a quantitative descriptive research method. To be able to get answers from this study, researchers used primary data from observations and secondary data from the number of regular and military flights during May to August at Husein Sastranegara International Airport, Bandung. This descriptive quantitative research explains the existing data to determine the sample ratio. The results of the study show that the comparison of the two flights is quite significant, when viewed from the results of the primary observational data that the researchers carried out from several military aviation activities it has quite an effect on regular flights and affects the size ofon time performance regular flights, but when viewed from the results of secondary data, the comparison of the amount of data on regular flights is still higher than military flights. this must still be considered carefully because flight timeliness remains one of the main points in achieving customer satisfaction at the airport. Keywords: Military Aviation,On Time Performance, Regular Flights
Analisis Pengaruh Keamanan Waiting Room terhadap Kenyamanan Penumpang di Bandar Udara Internasional Adi Soemarmo Boyolali Azzahra, Maudina Salsabila; Hilal, Raden Fatchul
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 1 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i1.347

Abstract

High population mobility affects interest in using air transportation. In this case, not only airlines are assessed, but the existence of the airport also contributes to the views of passengers. In addition to providing facilities, the airport operator must prioritize security also. Guaranteed security can prevent things that are against the law that can reduce passenger’s comfortness. The quantitative method is applied in this research. The research data was obtained from the results of distributing questionnaires to 92 respondents who were passengers at Adi Soemarmo Boyolali International Airport. This research uses validity and reliability tests to test the instruments and hypothesis tests that involve normality test, correlation coefficient test, linearity test, and simple linear regression test. Based on the results of the study, it shows that the data is normally distributed because in the normality test the significance value is (0.20) > the significance level (0.05). The two variables in this study have a strong correlation because the correlation coefficient test has a significance value of 0.00 <0.05 and a Pearson Correlation value of 0.743. In the linearity test, the significance value of Linearity was 0.000 which was less than the significance level (0.05) and the significance value of Deviation from Linearity (0.124) was greater than (0.05), so that the two variables were declared to have a linear relationship. The simple linear regression test in this study shows that there is an effect of waiting room safety on passenger comfort of 55.2% with a significance value of 0.000 which is smaller than the significance level of 0.05 and the t count > t table. The passenger comfort variable has a value of 5.241 if the waiting room safety variable is eliminated, and the direction of influence in this study is positive. Keywords : security,waiting room, and comfortness.
Pengaruh Fasilitas Ruang Tunggu Keberangkatan Pada Masa Pandemi Covid-19 Terhadap Kepuasan Penumpang di Bandar Udara Kalimarau Berau Kalimantan Timur Ardiansyah, Irvan; Hilal, Raden Fatchul
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3221

Abstract

AbstrakAlat transportasi udara yaitu pesawat terbang yang banyak digunakan oleh masyarakat di seluruh dunia untuk berpergian antar negara maupun antar wilayah, termasuk Negara Indonesia. Perjalanan orang dalam negeri menggunakan pesawat udara pada masa pandemi Covid-19 di Bandar Udara Kalimarau saat ini mempersyaratkan agar mengikuti peraturan yang berlaku. Secara umum bahwa penumpang pesawat udara harus mengikuti prosedur dan arahan petugas saat tiba di bandara tujuan atau kedatangan sesuai dengan protokol kesehatan Covid-19 di Bandar Udara. Masih banyak keluhan penumpang pesawat udara yang belum merasakan adanya pelayanan secara maksimal pada masa Pandemi Covid-19. Oleh karena itu, tujuan dari penelitian ini adalah untuk mengetahui tingkat kepuasan penumpang terhadap fasilitas ruang tunggu dan seberapa pengaruh fasilitas ruang tunggu diterminal keberangkatan bandar udara di Bandar Udara Kalimarau Berau. Penelitian ini menggunakan metode kuntitatif. Teknik pengabilan sampel menggunakan dengan menyebarkan kuisoner kepada para penumpang yang berada di ruang tunggu Bandar Udara Kalimarau. Jumlah sampel penelitian sebanyak 100 responden yang ditentukan dengan rumus solvin. Dari penelitian yang dilakukan didapatkan hasil sebagai berikut, 1) Variabel Kepuasan Penumpang berpengaruh terhadap variable Fasilitas Ruang Tunggu pada saat Pandemi Covid 19 di Bandar Udara Kalimarau Berau. 2) Variabel Kepuasan Penumpang berpengaruh terhadap variabel Fasilitas Ruang Tunggu domestik dengan persentase sebesar 49,1%.Kata Kunci: Fasilitas Ruang Tunggu, Kepuasan Penumpang, Bandar Udara Kalimarau Berau AbstractAir transportation means airplanes that are widely used by people around the world to travel between countries and between regions, including the State of Indonesia. Domestic travel by airplane during the Covid-19 pandemic at Kalimarau Airport currently requires following applicable regulations. In general, airplane passengers must follow the procedures and directions of officers when arriving at the airport of destination or arrival in accordance with the Covid-19 health protocol at the airport. There are still many complaints from airplane passengers who have not experienced maximum service during the Covid-19 pandemic. Therefore, the purpose of this study was to determine the level of passenger satisfaction with the waiting room facilities and how much influence the waiting room facilities at the airport departure terminal at Kalimarau Berau Airport. This study uses a quantitative method, the sampling technique used was by distributing questionnaires to the passengers who were in the waiting room at Kalimarau Airport. The number of research samples was 100 respondents determined by the solvin formula. From the research conducted, the following results were obtained, 1) Passenger Satisfaction Variable had an effect on the Waiting Room Facility variable during the Covid 19 Pandemic at Kalimarau Berau Airport. 2) Passenger Satisfaction variable has an effect on the Domestic Waiting Room Facility variable with a percentage of 49.1%.Keywords: Waiting Room Facilities, Passenger Satisfaction, Kalimarau Airport, Berau
Co-Authors Alisa Alisa Alna Arliana Priyono Saputri Anggaraini Putri, Emy Ardiansyah, Irvan Azzahra, Maudina Salsabila Cipto Indrawan Bhakti dayat, Mokhamad Nurhidayatuloh Dian Safitri, Avilia Erlangga Wahyu Wibowo Eschaufena Aurelly Nurwanto Faizjullah Hasani Fajrianto Malahat Fathika Hasbiyallah Hasanah, Fatayat Uswatun Icha Panji Nuraini Irvan Ardiansyah Jayanti, Putri Eka Kautsar Nabila Ady Ningrum, Khodam Galih Sindu Permana Kinanti Aris Maharani Mery Dayanti Muhammad Aji Suradi Muhammad Nandir Syari’at Nabila Rifdah Nuraini Nadia Pransiska Rivaldo Putra Bahari sereh Rizky Yahya Rukmawati, Hartatik Santho Jusuf Dawini Sharfina Nur Hassyati Sinaga, Esra Sitio, Benediktus Sri Wahyuni Lubis Sudirman Hi Umar Tissa Nur Desniyanti Wardani Winata Putra Widagdo, Djoko