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Hubungan Kualitas Pelayanan terhadap Kunjungan Ulang Pasien di Poliklinik Gigi dan Mulut Rumah Sakit Umum Puri Husadatama Kabupaten Mesuji Alif Chandra Aryono; Atikah Adyas; Achmad Djamil; PA Kodrat Pramudho; Aila Karyus
Malahayati Nursing Journal Vol 4, No 12 (2022): Volume 4 Nomor 12 2022
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v4i12.7410

Abstract

ABSTRACT Quality health services will increase patient repeat visits. Puri Husadatama Hospital is the only private hospital in Mesuji Regency that provides dental and oral polyclinic services. The data of patients who visited the dental and oral polyclinic in 2020 were 194 people, and in 2021 there were 509 people. Fluctuations in inpatient visits and the Covid-19 pandemic have resulted in changes in service procedures that require patients and staff to carry out additional activities to implement health protocols. The purpose of the study was to determine the relationship between service quality and patient repeat visits to dental and oral services at the dental and oral polyclinic of Puri Husadatama Hospital in 2022. This type of research is an analytic survey with a cross-sectional approach. The population of 616 patients was those who visited the dental and oral polyclinic of Puri Husadatama Hospital from 2021 – February 2022. A sample of 110 people was taken by consecutive sampling. Data collection using a questionnaire in the google form. The analysis performed was univariate, bivariate using Chi-Square test. The results showed that the highest number of respondents were aged 26-45 years, (51.8%) and the female sex was 63.6%. While SMA education is 40.0%, not/not yet working is 47.3%. Patients with repeat visits > 1 time amounted to 78.2%. Most quality dimensions were stated to be good from the tangible aspect (74.5%), Empathy (84.5%), reliability (96,4%) and responsiveness (93.6%), and assurance (97.3%). Chi-Square tests showed that the dimension variable of quality responsiveness had a significant relationship on repeat visits (p value=0.005).The dimension variable of quality responsiveness had a significant relationship on repeat visits. It is recommended to maintain an increase in patient repeat visits at the dental and oral polyclinic of Puri Husadatama Hospital, so that service officers and management continue to carry out the 5 dimensions of service quality, even during the Covid-19 pandemic.  Keywords: Service Quality, Dental, and Oral Polyclinic, Repeat Visits   ABSTRAK Pelayanan kesehatan yang berkualitas akan meningkatkan kunjungan ulang pasien. Rumah Sakit Puri Husadatama merupakan satu-satunya rumah sakit swasta yang ada di Kabupaten Mesuji yang memberikan pelayanan di poliklinik gigi dan mulut. Data pasien yang berkunjung ke poliklinik gigi dan mulut di tahun 2020 sebanyak 194 orang, dan tahun 2021 sebanyak 509 orang. Fluktiatifnya kunjungan pasien dan kondisi pandemi Covid-19 mengakibatkan perubahan prosedur pelayanan yang mengharuskan pasien dan petugas melakukan kegiatan tambahan penerapan protokol kesehatan. Tujuan penelitian untuk mengetahui hubungan kualitas pelayanan terhadap kunjungan ulang pasien pada pelayanan gigi dan mulut di poliklinik gigi dan mulut Rumah Sakit Puri Husadatama tahun 2022. Jenis penelitian adalah survei analitik dengan pendekatan cross sectional. Populasi sebesar 616 pasien adalah pasien yang berkujung ke poliklinik gigi dan mulut Rumah Sakit Puri Husadatama periode tahun 2021 – Febuari 2022. Sampel sebesar 110 orang diambil secara consecutive sampling. Pengumpulan data menggunakan kuesioner dalam google form. Analisis yang dilakukan adalah univariat, dan bivariat dengan uji Chi-Square. Hasil penelitian didapat jumlah terbanyak responden berumur 26-45 tahun, (51,8%) dan jenis kelamin perempuan 63,6%. Sedangkan pendidikan SMA 40,0%, tidak/belum bekerja 47,3%. Pasien dengan kunjungan ulang lebih dari 1 kali sebesar 78,2%. Dimensi kualitas pelayanan mayoritas dinyatakan baik dari aspek tangible (74,5%), Empathy (84,5%), reliability (96,4%) dan responsiveness (93,6%), serta assurance (97,3%). Uji Chi-Square menunjukkan variabel dimensi kualitas responsiveness berhubungan signifikan terhadap kunjungan ulang (p value 0,005). Variabel dimensi kualitas responsiveness berhubungan signifikan terhadap kunjungan ulang. Disarankan untuk menjaga peningkatan kunjungan ulang pasien di poliklinik gigi dan mulut Rumah Sakit Puri Husadatama, agar petugas pelayanan dan manajemen tetap melaksanakan 5 dimensi kualitas pelayanan, meskipun dalam masa pandemi Covid-19. Kata Kunci: Kualitas Pelayanan, Poliklinik Gigi dan Mulut, Kunjungan Ulang.
Hubungan Tingkat Pengetahuan Dan Sikap Dengan Perilaku Cerdik Hipertensi Pada Remaja Ahmad Junaidi; Dewi Rahayu; William Arisandi; Atikah Adyas; Aila Karyus
Jurnal Kesehatan Panca Bhakti Lampung (JKPBL) Vol 11 No 1 (2023): JKPBL Vol 11 No 1 2023
Publisher : LPPM STIKes Panca Bhakti Bandar Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47218/jkpbl.v11i1.200

Abstract

Prevalensi hipertensi di Provinsi Lampung berdasarkan diagnosis terjadi peningkatan dari 7,4% pada tahun 2013 menjadi 15,10% pada tahun 2018 atau meningkat 545.625 kasus. Penyakit tidak menular seperti hipertensi kini mengancam kelompok usia muda. Tujuan penelitian untuk mengetahui hubungan tingkat pengetahuan dan sikap dengan perilaku cerdik hipertensi pada remaja. Jenis penelitian kuantitatif observasional dengan pendekatan cross sectional melibatkan 246 sampel yang ditentukan menggunakan teknik sampling jenuh. Data dianalisis menggunakan uji chi-square untuk menentukan hubungan antara pengetahuan dan sikap dengan perilaku cerdik hipertensi. Hasil analisis menunjukkan bahwa menunjukkan ada hubungan antara tingkat pengetahuan dengan perilaku cerdik hipertensi dan tidak ada hubungan antara sikap dengan perilaku cerdik hipertensi. Responden yang pengetahuannya baik memiliki kecenderungan melakukan perilaku cerdik dengan baik 1,807 kali lebih besar dibanding responden yang pengetahuannya kurang baik. Program peningkatan pengetahuan hipertensi dan pemantauan perilaku cerdik perlu diterapkan di sekolah dengan melibatkan guru pendidikan jasmasi, olah raga dan kesehatan.
Faktor - Faktor yang Berhubungan dengan Waktu Tunggu terhadap Pasien Rawat Jalan Fitri Agustina; Atikah Adyas; Achmad Djamil; PA Kodrat Pramudho; Dewi Rahayu
Malahayati Nursing Journal Vol 5, No 9 (2023): Volume 5 Nomor 9 2023
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v5i9.7471

Abstract

ABSTRACT Waiting time is the time required by patients to get outpatient services from the registration or counter to enter the doctor's examination room. Long waiting times for services are one of the problems that often arise in the outpatient service installation of a hospital. The length of waiting time is calculated from the time the patient registers until he gets service by a doctor. According to the Decree of the Minister of Health of the Republic of Indonesia No.129/Menkes/SK/IV/2008, outpatient services with an indicator of waiting time for outpatient services is the time it takes from the time the patient registers until he is received/served. by a specialist is 60 minutes. This study aims to determine the factors related to the waiting time of outpatients at the Ahmad Yani Hospital in Metro City.  This research is a quantitative research with a cross sectional approach. The population in this study were all outpatients with a total population of 2,171 people. The sample in this study was 165 respondents who were calculated using the Slovin formula. Sampling technique using incidental sampling technique. The results of the study obtained P-Value 0.000 with OR 21.717, it can be concluded that there is a relationship between the length of medical record provision and waiting time. P-Value 0.000 with OR 11.655, it can be concluded that there is a relationship between patient registration length and waiting time. P-Value 0.001 with OR 36,392. It can be concluded that there is a relationship between the number of patient queues and waiting time. P-Value 0.000 with OR 40.393 it can be concluded that there is a relationship between doctor delay and waiting time. The dominant factor related to waiting time can be seen from the score value, which is 40,393 Doctors carry out their duties according to the specified time. Strengthen monitoring related to doctor attendance hours so that they are present on time at outpatient polyclinics. This is done to minimize waiting time in accordance with Minister of Health Decree no. 129 in 2008. Keywords: Waiting Time, Outpatient  ABSTRAK  Waktu tunggu merupakan waktu yang diperlukan oleh pasien untuk mendapatkan pelayanan rawat jalan dari tempat pendaftaran atau loket sampai masuk ke ruang pemeriksaan dokter. Waktu tunggu yang lama pada pelayanan, salah satu masalah yang sering muncul di instalasi pelayanan rawat jalan sebuah rumah sakit.  Penelitian ini bertujuan untuk factor yang berhungan dnegan waktu tunggu pasien rawat jalan di Rumah Sakit  Ahmad Yani kota Metro.  Penelitian ini merupakan penelitian kuantitatif dengan pendekatan cross sectional. Populasi dalam penelitian ini adalah semua pasien rawat jalan  dengan jumlah populasi 2.171 orang. Sampel dalam penelitian ini sebanyak 165 responden yang dihitung dengan menggunakan rumus slovin. Tehnik pengambilan sampel menggunakan menggunakan tehnik asidental sampling. Hasil penelitian didapat P-Value 0,000 dengan OR 21.717 maka dapat disimpulkan bahwa ada hubungan lama penyediaan rekam medis dengan waktu tunggu.P-Value 0,002 dengan OR 9.213 maka dapat disimpulkan bahwa ada hubungan lama pemeriksaan Pasien dengan waktu tunggu. P-Value 0,000 dengan OR 11.655 maka dapat disimpulkan bahwa ada hubungan lama pendaftaran Pasien dengan waktu tunggu. P-Value 0,001 dengan OR 36.392 maka dapat disimpulkan bahwa ada hubungan jumlah antrian Pasien dengan waktu tunggu. P-Value 0,000 dengan OR 40.393. Maka dapat disimpulkan bahwa ada hubungan keterlambatan dokter dengan waktu tunggu. factor dominan yang berhubungan dengan waktu tunggu hal ini dapat dilihat dari nilai score yaitu 40.393 Dokter menjalankan tugas sesuai dengan waktu yang ditentukan.Memperkuat monitoring terkait jam kehadiran dokter agar hadir tepat waktu di poli rawat jalan hal ini dilakukan untuk meminimalisir waktu tunggu sesuai dengan kepmenkes no 129 tahun 2008. Kata Kunci : Waktu Tunggu, Pasien, Rawat Jalan
Correlation of Sleep Duration, Emotional Eating, and Physical Activity with Students' Nutritional Status Wahida Fitriyani; Atikah Adyas; Hidayatusy Syukrina Puteri
Jurnal Kesehatan Cendikia Jenius Vol. 2 No. 3 (2025): Agustus
Publisher : CV. CENDIKIA JENIUS INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70920/jenius.v2i3.239

Abstract

Nutritional problems among university students have become a growing concern, as they may be influenced by unhealthy lifestyles such as insufficient sleep, emotional eating, and low physical activity. This study aimed to determine the correlation between sleep duration, emotional eating, and physical activity with the nutritional status of sixth-semester students of the Nursing Study Program at Mitra Indonesia University. This research employed a cross-sectional design with a quantitative approach. A total of 101 students were selected through purposive sampling. Data were collected from May to June 2025 using the Sleep Timing Questionnaire (STQ), Dutch Eating Behavior Questionnaire (DEBQ), International Physical Activity Questionnaire (IPAQ), and anthropometric measurements. Data were analyzed using univariate and bivariate methods with the Spearman Rank correlation test. The results showed that most respondents had adequate sleep duration (63.4%), high emotional eating scores (88.1%), and moderate physical activity (86.1%). However, there was no significant correlation between sleep duration (p=0.594), emotional eating (p=0.792), and physical activity (p=0.398) with nutritional status. Conclusion: There was no significant relationship between the three variables and students' nutritional status. Recommended to include additional variables such as academic stress, dietary patterns, and consumption of processed foods.
The Influence of Screen Time and Nutrition Knowledge on Dietary Habits Among Nutrition Students Fadilla Chairunnisa Fitri; Atikah Adyas; Adhi Nurhartanto
Jurnal Kesehatan Cendikia Jenius Vol. 2 No. 3 (2025): Agustus
Publisher : CV. CENDIKIA JENIUS INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70920/jenius.v2i3.244

Abstract

The increasingly digital lifestyle among university students has the potential to influence dietary behavior, even among those with good nutrition knowledge. This study is important to evaluate the extent to which screen time and nutritional knowledge are associated with dietary habits among nutrition students. The aim of this research was to determine the relationship between screen time and nutrition knowledge with food consumption habits among students of the Nutrition Study Program at Mitra Indonesia University. This quantitative study used a cross-sectional design involving 71 students selected through purposive sampling. Data were collected using questionnaires in May 2025 and analyzed using the chi-square test. The results showed that most respondents had high screen time (98.6%), moderate nutritional knowledge (57.7%), and poor dietary habits (47.9%). Statistical analysis revealed no significant relationship between screen time (p=0.323) or nutritional knowledge (p=0.133) and dietary habits. In conclusion, neither nutrition knowledge nor screen time duration sufficiently influences healthy eating behaviors among students. Recommended Behavior-based interventions and more practical nutrition education strategies are needed to improve dietary patterns in the digital age.
The Effect of Using E-Leaflets via Whatspp as an Educational Medium on the Knowledge and Attitudes of Adolescent Girls Regarding Anemia Annisa Ika Safitri; Atikah Adyas; Dewi Woro Astuti
Jurnal Kesehatan Cendikia Jenius Vol. 3 No. 1 (2025): Desember
Publisher : CV. CENDIKIA JENIUS INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70920/jenius.v3i1.312

Abstract

Anemia remains a major health problem among adolescent girls in Indonesia, with a prevalence of 22.7%, and in Lampung Province reaching 57.6%. Poor dietary habits and low levels of knowledge and attitudes toward anemia are key contributing factors that require attention. This study aims to determine the effect of using e-leaflets via WhatsApp as an educational medium on the knowledge and attitudes of adolescent girls regarding anemia at the Surya Mandiri Orphanage. The study employed a quasi-experimental design with a one-group pretest-posttest approach. A total of 60 adolescent girls were selected using a total sampling technique. Data were collected using a digital questionnaire distributed through Google Forms, while the intervention was delivered in the form of e-leaflet education via WhatsApp for seven days in June 2025. Data analysis using the Wilcoxon test showed a p-value of 0.001 (p<0.05) for both knowledge and attitude variables, indicating a significant effect of e-leaflet education on improving the knowledge and attitudes of adolescent girls regarding anemia. In conclusion, digital nutrition education using e-leaflets is effective in enhancing adolescent health literacy in anemia prevention. Therefore, it is recommended that e-leaflets distributed via WhatsApp be continuously used as an innovative nutrition education medium in adolescent and social institution settings.