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PERAN KEPUASAN KERJA PADA KOMITMEN ORGANISASI DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR Dhuha Safria; Purwatiningsih Purwatiningsih; Alan Budi Kusuma
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 8, No 2 (2022): Volume 8 Nomor 2 Tahun 2022
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v8i2.481

Tujuan penelitian adalah memahami pengaruh variabel kepuasan kerja pada komitmen organisasi dan organizational citizenship behaviour di Bank XYZ. Data penelitian diperoleh dari kuesioner pada 47 responden. Metode penelitian menggunakan analisis jalur dengan SPSS 28.0. Penelitian ini memperlihatkan hasil bahwasanya kepuasan kerja berpengaruh signifikan pada komitmen organisasi dan kepuasan kerja melalui komitmen organisasi berpengaruh signifikan pada organizational citizenship behaviour di Bank XYZ. Sumbangan pengaruh variabel kepuasan kerja terhadap variabel komitmen organisasi adalah 68 persen. sedangkan sumbangan pengaruh variabel kepuasan kerja dan komitmen organisasi terhadap variabel organizational citizenship behavior adalah 73,9 persen. Organizational citizenship behavior yang tinggi dapat dibangun dengan menjaga kepuasan kerja dan komitmen organisasi pada seluruh karyawan yang tergabung di perusahaan. Saran untuk penelitian berikutnya yaitu mempergunakan variabel lainnya yang kemungkinan juga mempengaruhi organizational citizenship behavior agar terlihat apa variabel yang paling berpengaruh.

IMPLEMENTASI AKUNTANSI KEBERLANJUTAN PADA INDUSTRI PERBANKAN DALAM MENCAPAI SUSTAINABLE DEVELOPMENT (STUDI KASUS BANK KALSEL) Rizky Amalia; Ninuk Riesmiyantiningtias; Abdurrachman Abdurrachman; Alan Budi Kusuma
JURNAL AKUNTANSI FINANCEIAL STIE SULTAN AGUNG Vol 8, No 2 (2022)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/financial.v8i2.469

Implementasi akuntansi berkelanjutan memiliki banyak manfaat bagi organisasi. Pada saat yang sama, manajemen perusahaan telah secara kuat menerapkan gagasan keberlanjutan pada kegiatan perusahaan dan telah memutuskan untuk mengungkapkan dampak sosial dan ekonomi dari kegiatan perusahaan. Tujuan dari penelitian ini adalah untuk mengusulkan paradigma baru di mana konsep akuntansi keberlanjutan dapat diterapkan pada berbagai macam level organisasi korporat. Bank Kalsel salah satu contoh organisasi yang menganut sistem akuntansi berkelanjutan. Studi ini berfokus pada pengembangan pedoman implementasi keberlanjutan untuk lembaga jasa keuangan milik daerah. Penelitian ini didasarkan pada perspektif atau paradigma kualitatif. Desain penelitian ini mengacu pada Kaur and Lodhia (2018) yang menggunakan desain studi kasus. Hasil penelitian ini memberikan saran agar manajemen Bank Kalsel terus berupaya meningkatkan kinerja lingkungan perusahaan. Peningkatan kinerja lingkungan perusahaan menunjukkan komitmen manajemen dalam menjalankan kegiatan Bank Kalsel berdasarkan konsep keberlanjutan.Kata kunci: Akuntansi Keberlanjutan, Kinerja Berkelanjutan, Sustainable Development Goals, Bank Pembangunan Daerah

ANALISA KOMPARATIF MODEL PREDIKSI KEBANGRUTAN ALTMAN Z-SCORE & ZMIJEWSKI PADA PERUSAHAAN BUMN SEBELUM, SELAMA & SESUDAH PANDEMI COVID-19 Ninuk Riesmiyantiningtias; Rizky Amalia; Abdurrachman Abdurrachman; Alan Budi Kusuma
JISAMAR (Journal of Information System, Applied, Management, Accounting and Research) Vol 7 No 3 (2023): JISAMAR (Agustus 2023)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v7i3.1160

This study aims to analyze bankruptcy prediction using the Altman Z-Score and Zmijewski methods for state-owned enterprises (BUMN) listed on the IDX. This research is a comparative descriptive study by comparing the Financial Distress measurement model using the Z-Score Altman and Zwijewski models before, during and after the Covid-19 Pandemic. The results of the study concluded that with the Altman Z-Score and Zmijewski models there was an increase in BUMN companies that were predicted to go bankrupt prior to the Covid-19 Pandemic. After the Covid-19 Pandemic, state-owned companies experienced improved financial performance so that there was an increase in healthy companies, although not significant

Pengaruh Disiplin Dan Motivasi Terhadap Kepuasan Kerja Karyawan Dhuha Safria; Purwatiningsih Purwatiningsih; Alan Budi Kusuma; Frida Aprillia
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 1: November 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i1.6062

This study aims to analyze the influence of discipline and motivation on employee job satisfaction at CV. ABC. Using a quantitative approach with a descriptive method, data were collected through a Likert scale questionnaire distributed to 30 employees during the period of July to September 2024. Data analysis was conducted using multiple linear regression with SPSS software version 26. The results indicate that there is a positive and significant effect of discipline and motivation on job satisfaction, both partially and simultaneously. Based on these findings, it is recommended that the company enhances discipline through a clear system of rewards and sanctions as well as regular performance evaluations. To increase motivation, the company is advised to provide recognition for achievements and offer career development opportunities. Implementing these strategies is expected to improve overall employee job satisfaction.

Pengaruh Kepuasan Kerja Dan Lingkungan Kerja Terhadap Turnover Intention Karyawan Pada PT. Dipo Internasional Pahala Otomotif Tangerang Nazila Rasyita; Alan Budi Kusuma
Jurnal Manajemen dan Administrasi Antartika Vol. 3 No. 1 (2026): Januari
Publisher : Antartika Media Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70052/juma.v3i1.962

Turnover karyawan yang tinggi akan merugikan perusahaan karena perusahaan menjadi kurang efisien dan efektif, kehilangan biaya perekrutan dan pelatihan pengembangan dan lainnya. Terjadinya turnover diawalioleh turnover intention, sedangkan turnover intention dipengaruhi oleh banyak faktor diantaranya adalah kepuasan kerja dan lingkungan kerja. Penlitian ini bertujuan untuk mengetahui pengaruh kepuasan kerja dan lingkungan kerja terhadap turnover intention. Penelitian ini merupakan penelitian kuantitatif statistika, dimana pengambilan data dalam penelitian ini menggunakan sampel populasi sebanyak 70 responden. Teknik analaisis data dilakukan melalui teknik analisis regresi linier berganda. Hasil dari penelitian ini menyimpulkan bahwa kepuasan kerja berpengaruh positif dan signifikan secara parsial terhadap turnover intention karyawan pada PT. Dipo Internasional Pahala Otomotif Tangerang dilihat dari nilai diperoleh nilai koefisien regresi sebesar 0,470 dan menunjukkan nilai thitung sebesar 5,093 > ttabel 1,994 dab lingkungan kerja berpengaruh positif diperoleh nilai koefisien regresi sebesar 0,142 dan menunjukan nilai thitung sebesar 2,391 > ttabel 1,994. Secara simultan kepuasan kerja dan lingkungan kerja berpengaruh positif dan signifikan dilihat dari nilai F hitung 22,531 > F tabel 3,132. High employee turnover will harm the company because the company becomes less efficient and effective, loses recruitment costs and development training and others. The occurrence of turnover begins with turnover intention, while turnover intention is influenced by many factors including job satisfaction and work environment. This study aims to determine the effect of job satisfaction and work environment on turnover intention. This study is a quantitative statistical study, where data collection in this study uses a population sample of 70 respondents. The data analysis technique is carried out through multiple linear regression analysis techniques. The results of this study conclude that job satisfaction has a positive and significant effect partially on employee turnover intention at PT. Dipo Internasional Pahala Otomotif Tangerang seen from the value obtained a regression coefficient value of 0.470 and shows a t count value of 5.093> t table 1.994 and the work environment has a positive effect obtained a regression coefficient value of 0.142 and shows a t count value of 2.391> t table 1.994. Simultaneously, job satisfaction and work environment have a positive and significant influence as seen from the calculated F value of 22.531 > F table 3.132.

Pengaruh Disiplin Dan Motivasi Terhadap Kepuasan Kerja Karyawan Dhuha Safria; Purwatiningsih Purwatiningsih; Alan Budi Kusuma; Frida Aprillia
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 1: November 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i1.6062

This study aims to analyze the influence of discipline and motivation on employee job satisfaction at CV. ABC. Using a quantitative approach with a descriptive method, data were collected through a Likert scale questionnaire distributed to 30 employees during the period of July to September 2024. Data analysis was conducted using multiple linear regression with SPSS software version 26. The results indicate that there is a positive and significant effect of discipline and motivation on job satisfaction, both partially and simultaneously. Based on these findings, it is recommended that the company enhances discipline through a clear system of rewards and sanctions as well as regular performance evaluations. To increase motivation, the company is advised to provide recognition for achievements and offer career development opportunities. Implementing these strategies is expected to improve overall employee job satisfaction.

Pengaruh Kualitas Pelayanan dan Citra Merk terhadap Kepuasan Pelanggan pada PT. Grab Teknologi Indonesia Afdilah Rivky Metahesya; Alan Budi Kusuma
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 5 No. 4 (2025): Desember OPTIMAL: Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v5i4.7725

This study aims to analyze the influence of service quality and brand image on customer satisfaction at PT. Grab Teknologi Indonesia, especially Grabbike service users. The background of this study is based on the increasing public demand for fast, safe, and reliable application-based transportation services. In an increasingly competitive era, digital transportation service providers such as Grab are required to continuously improve service quality and strengthen brand image to maintain customer loyalty and attract new users. This study uses a quantitative method with an associative descriptive approach. Primary data was obtained by distributing questionnaires to 97 active Grabbike customers, selected using a purposive sampling technique. The research instrument was first tested using validity and reliability tests to ensure that each question item was able to measure the intended variable consistently and accurately. Data analysis was carried out through classical assumption tests (normality, multicollinearity, and heteroscedasticity), multiple linear regression tests, and hypothesis tests (t-test and F-test) with the help of SPSS version 20 software. The results of the study indicate that service quality and brand image simultaneously have a positive and significant effect on customer satisfaction, with a coefficient of determination (R Square) of 0.565 or 56.5%. This indicates that more than half of the variation in customer satisfaction can be explained by these two variables. Partially, service quality and brand image also significantly influence customer satisfaction. Service quality encompasses driver reliability, friendliness, safety, and app usability. Meanwhile, brand image is related to consumers' positive perceptions of a company's reputation, brand value, and previous experiences. These findings confirm that efforts to improve service quality and strengthen brand image are important strategies for creating a satisfying customer experience, building loyalty, and enhancing a company's competitive advantage in Indonesia's digital transportation market.

Pengaruh Harga dan Kualitas Produk terhadap Kepuasan Pelanggan Kopi Tuku Cipete Raya di Jakarta Selatan Feri Husein Hibadullah; Alan Budi Kusuma; Viki Sulistia
Jurnal Bisnis Kreatif dan Inovatif Vol. 3 No. 3 (2026): September : Jurnal Bisnis Kreatif dan Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubikin.v3i3.1737

The competition among coffee shop businesses in Indonesia continues to increase as more companies offer products with various characteristics and competitive advantages. This condition encourages businesses to understand the factors influencing customer satisfaction in order to maintain competitiveness. This study aims to analyze the effect of price and product quality on customer satisfaction at Kopi Tuku Cipete Raya, South Jakarta. A quantitative approach was employed using a survey method through questionnaires distributed to 96 respondents selected using purposive sampling. The sample size was determined using Cochran's formula. Data were analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and the coefficient of determination with IBM SPSS version 27. The results indicate that price has a positive and significant effect on customer satisfaction with a significance value of 0.001 (<0.05). Product quality also has a positive and significant effect on customer satisfaction with a significance value of 0.000 (<0.05). Simultaneously, price and product quality significantly influence customer satisfaction at Kopi Tuku Cipete Raya, South Jakarta. These findings indicate that better customer perceptions of price and product quality will lead to higher customer satisfaction.

PENGARUH WORK LIFE BALANCE DAN PSYCHOLOGICAL WELL BEING TERHADAP KINERJA PEGAWAI DINAS KEPEMUDAAN DAN OLAHRAGA (DISPORA) KOTA TANGERANG SELATAN Nazwa Fadya Bancin; Alan Budi Kusuma; Viki Sulistia
MAPAN: Jurnal Manajemen Akuntansi Palapa Nusantara Vol 11 No 2 (2026): JMAPAN
Publisher : LPPM STIE YAPAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51774/mapan.v11i2.268

Penelitian ini bertujuan menganalisis pengaruh Work Life Balance (WLB) dan Psychological Well Being (PWB) terhadap kinerja pegawai Dinas Kepemudaan dan Olahraga (Dispora) Kota Tangerang Selatan. Menggunakan pendekatan explanatory survey dengan teknik total sampling terhadap 80 pegawai, data primer dikumpulkan melalui kuesioner dan dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa WLB dan PWB berpengaruh positif dan signifikan, baik secara parsial maupun simultan terhadap kinerja pegawai, dengan nilai R2 sebesar 0,574 yang berarti 57,4% variansi kinerja dijelaskan oleh kedua variabel tersebut, sementara 42,6% dipengaruhi faktor lain. Persamaan regresi yang terbentuk adalah Y = 3,363 + 0,562X1 + 0,313X2. Temuan ini menegaskan pentingnya keharmonisan kerja-pribadi dan kesejahteraan psikologis dalam mengoptimalkan produktivitas aparatur pelayanan publik.

Pengaruh Green Marketing dan Brand Image terhadap Keputusan Pembelian Produk N’pure di Kota Depok Meila Amelia; Alan Budi Kusuma; Viki Sulistia
Jurnal Intelek Dan Cendikiawan Nusantara Vol. 3 No. 5 (2026): OKTOBER - NOVEMBER 2026
Publisher : PT. Intelek Cendikiawan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Penelitian ini bertujuan untuk menganalisis pengaruh Green Marketing dan Brand Image terhadap keputusan pembelian produk N’Pure di Kota Depok. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner dengan skala Likert kepada 96 responden yang dipilih menggunakan teknik purposive sampling dan rumus Cochran. Data dianalisis menggunakan regresi linear berganda dengan bantuan SPSS versi 26. Hasil penelitian menunjukkan bahwa Green Marketing berpengaruh positif dan signifikan terhadap keputusan pembelian, ditunjukkan oleh nilai t-hitung > t-tabel (2,137 > 1,985) dan nilai signifikansi (0,035 < 0,05). Brand Image juga berpengaruh positif dan signifikan terhadap keputusan pembelian, dengan nilai t-hitung > t-tabel (7,709 > 1,985) dan nilai signifikansi (0,000 < 0,05). Secara simultan, Green Marketing dan Brand Image berpengaruh signifikan terhadap keputusan pembelian, yang ditunjukkan oleh nilai F-hitung > F-tabel (75,861 > 3,09) dan nilai signifikansi (0,000 < 0,05). Dengan demikian, peningkatan strategi Green Marketing dan pengelolaan Brand Image secara berkelanjutan diperlukan untuk meningkatkan keputusan pembelian serta loyalitas konsumen produk N’Pure di Kota Depok.

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