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All Journal Panrita Abdi - Jurnal Pengabdian pada Masyarakat Jurnal Atma Inovasia SWARNA
Fanny Kristine
Universitas Kristen Maranatha
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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PENGUATAN UMKM DI KABUPATEN TOBA MELALUI WORKSHOP LITERASI KEUANGAN Maya Malinda; Susanti Saragih; Imelda Junita; Sri Zaniarti; Fanny Kristine; Henky Lisan Suwarno; Yolla Margaretha
Panrita Abdi - Jurnal Pengabdian pada Masyarakat Vol. 8 No. 2 (2024): Jurnal Panrita Abdi - April 2024
Publisher : LP2M Universitas Hasanuddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20956/pa.v8i2.24890

Abstract

Currently, government agencies, educational institutions, and non-profit organizations are encouraging growth and accelerating the transformation of micro, small, and medium enterprises (MSMEs) in Indonesia. Mentoring and training are provided to answer the needs of MSMEs, one of which is financial management and financial literacy. This community service activity is given to MSMEs in Toba Regency as an online workshop. The participants are entrepreneurs from various industries who have started keeping financial records but are still experiencing problems in debt management. This workshop aims to enable entrepreneurs to become more proficient in financial management, including saving, separating personal and business finances, and managing capital and debt. The method taught is the AMPLOP method. (Anggaran, Menabung, Pembayaran, Laksanakan, Omongkan, Pencatatan). The AMPLOP method is a management technique that involves budgeting, saving, making payments, implementing plans, communicating about financial matters, and keeping records. Continuing these activities will ensure the role MSMEs play in creating jobs and fostering economic growth.  ---  Saat ini lembaga pemerintahan, institusi pendidikan, dan lembaga permasyarakatan mengambil bagian untuk mendorong pertumbuhan dan percepatan transformasi usaha mikro kecil dan menengah (UMKM) di Indonesia. Program-program pendampingan dan pelatihan diberikan untuk menjawab kebutuhan pelaku UMKM, salah satunya adalah kebutuhan mengenai pengelolaan keuangan dan literasi keuangan. Kegiatan pengabdian kepada masyarakat ini diberikan kepada pelaku UMKM di Kabupaten Toba dalam bentuk workshop secara daring. Peserta workshop adalah pelaku usaha dari berbagai industri yang sudah memulai melakukan pencatatan keuangan namun masih mengalami masalah dalam pengelolaan hutang. Workshop ini bertujuan untuk dapat memberdayakan dan mengedukasi pelaku usaha untuk lebih kompeten dalam pengelolaan keuangan seperti kemampuan menabung, memisahkan keuangan pribadi dan usaha, mengelola modal dan hutang. Adapun metode pengelolaan yang diajarkan adalah metode AMPLOP (Anggaran, Menabung, Pembayaran, Laksanakan, Omongkan, Pencatatan). Metode AMPLOP adalah teknik manajemen yang melibatkan anggaran, tabungan, membuat pembayaran, menerapkan rencana, berkomunikasi tentang hal-hal keuangan, dan menyimpan catatan. Kegiatan sejenis perlu terus dilakukan agar peran UMKM dalam penciptaan lapangan pekerjaan dan mendorong pertumbuhan perekonomian dapat terus terjadi.
Peningkatan Kualitas Layanan Wisata Melalui Pelatihan Delivering Happiness Bagi Karyawan Dago Dream Park Meily Margaretha; Sherlywati Sherlywati; Susanti Saragih; Imelda Junita; Fanny Kristine; Yolla Margaretha; Kezia Kurniawati Nursalin; Jahja Hamdani
SWARNA: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 6 (2026): SWARNA : Jurnal Pengabdian Kepada Masyarakat, Juni, 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/swarna.v5i6.2139

Abstract

This article describes a community service program that used Delivering Happiness as the main framework for strengthening the service capability of Dago Dream Park employees in Bandung. The program was developed from the practical assumption that service quality in tourism is shaped not only by technical procedures, but also by employees’ emotional climate, shared values, and sense of contribution. The activity was carried out on 29 April 2026 with 55 participants using a participatory training model that combined a brief needs review, pre-test, four learning sessions, reflective worksheets, group discussion, post-test, and individual action planning. The material focused on workplace happiness, WOW service, organizational culture, and meaningful work, then was contextualized to the interaction patterns commonly found in tourism services. The main outputs of the program were a training module, a Happiness Thermometer worksheet, a Culture Check sheet, pre-test and post-test instruments, and written personal commitments for workplace improvement. After the activity, participants showed better conceptual understanding, indicated by the change in the average score from 60% to 95%, and qualitatively demonstrated stronger awareness of caring service behaviour. This program indicates that a human-centered training design can be used as a practical strategy to improve service experience in tourism destinations.
Lokakarya Berani Bicara dan Pandai Mendengar: Efektivitas Experiential Learning dalam Meningkatkan Kemampuan Komunikasi Siswa SD Jahja Widjaja; Fanny Kristine; Imelda Junita; Kezia Kurniawati Nursalin; Meily Margaretha; Rully Arlan Tjahyadi; Susanti Ridawaty Saragih; Sherlywati
Jurnal Atma Inovasia Vol. 6 No. 4 (2026)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jai.v6i4.14446

Abstract

This article presents a report on a community service program in the form of a Public Speaking workshop “Dare to Speak and Good at Listening” for students in grades 1, 2, and 3 of Bandung Baptist Elementary School. This program was designed in response to the results of a Focus Group Discussion with parents and teachers that identified gaps in children’s communication skills, particularly speaking courage and listening skills. The method used was an experiential learning approach through a one-day interactive workshop on October 10, 2025, involving 47 students. Effectiveness was measured by pre-test and post-test observation sheets on 5 selected students and verbatim documentation of all activities that included eight stages, from ice breaking to reflection. The analysis results showed an increase in observation scores from 82 to 94 (+12 points). The most significant improvements were recorded in the aspects of public speaking courage and active listening skills, while technical aspects such as eye contact and voice clarity still require ongoing practice. Qualitative data confirmed the transformation of student behavior through more active participation and the application of communication ethics. This program has proven effective as an early intervention that bridges children’s communication gaps. Recommendations include the integration of experiential learning into the curriculum of subsequent workshops, as well as active parental involvement for sustainability.
Co-Authors Henky Lisan Suwarno Imelda Junita Jahja Hamdani Jahja Widjaja Kezia Kurniawati Maya Malinda Meily Margaretha Rully Arlan Tjahyadi Sherlywati Sherlywati Sri Zaniarti Susanti Ridawaty Saragih Susanti Saragih Yolla Margaretha