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All Journal JUPIIS: Jurnal Pendidikan Ilmu-ilmu Sosial JURNAL AGRICA International Journal of Law and Public Policy (IJLAPP) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Dinamika Pertanian
Tibrani
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THE EFFECT OF ONLINE-BASED TRAINING AND ORGANIZATIONAL SUPPORT ON COMPETENCY DEVELOPMENT OF STATE CIVIL APPARATUS (ASN) AT THE REGIONAL REVENUE AGENCY OF RIAU ISLANDS PROVINCE Simangunsong, Novita Selfrida; Tibrani; Hanafi Siregar; Zulkifli; Dhenny Asmarazisa
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19995263

Abstract

This study examines the effect of online-based training and organizational support on the competency development of State Civil Apparatus (ASN) at the Regional Revenue Agency (Badan Pendapatan Daerah) of Riau Islands Province. The rapid digital transformation in Indonesian public administration necessitates empirical evidence on how e-learning modalities and institutional support mechanisms contribute to building civil servant competencies. Employing a quantitative research design with a cross-sectional survey approach, this study collected primary data from 86 ASN respondents using proportional stratified random sampling. Data were analyzed using multiple linear regression through SPSS version 26. The findings reveal that online-based training (X₁) has a positive and significant effect on competency development (Y) with a regression coefficient of β = 0.412 (t = 4.237, p < 0.01), and organizational support (X₂) also demonstrates a positive and significant effect with β = 0.389 (t = 3.985, p < 0.01). Simultaneously, both variables significantly influence competency development (F = 38.741, p < 0.01) with an adjusted R² of 0.478, explaining 47.8% of the variance. These results confirm that strategic investment in digital learning platforms combined with robust organizational support systems is essential for enhancing ASN competencies in regional government agencies. The study contributes to public administration literature by providing empirical evidence from an archipelagic province context, offering practical implications for human resource development policy in Indonesian local governments.
Co-Authors Ade Chandra Ahlul Nazar Arios Zeus Sandry Dahlina Nopilawati Desvaeryand, Rega Dhenny Asmarazisa Dian Nofrianti Edy Sunarno Enny Lastuti Fahrial Hanafi Siregar Ismarini Lukmanul Hakim Lukmanul Hakim Ma’rifah Mira Yona Muhammad Ali Siregar Muhammad Said Natasya Nurkhalita Novri Arsadti Raja Risnanda Putra Ramon Zamora, Ramon Ria Muazizah Samapto Shinta Widyastati Simangunsong, Novita Selfrida Sri Ayu Kurniati, Sri Ayu Subekti Yanto, Hengki Fitri Zulkifli