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Indira Arundinasari, Indira
Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya, Malang
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The Role of the Gresik District Education Office in Improving the Quality of Educational Services at UPT SD Negeri 81 Gresik Fitriana, Lilis; Arundinasari, Indira
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 7 No 4 (2025): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v7i4.1319

Abstract

This study examines the role of the Gresik District Education Office in improving the quality of educational services at UPT SD Negeri 81 Gresik. Using a descriptive qualitative approach, data were collected through observation, interviews, and document analysis. The analysis is based on Jones's theory of government roles, specifically the regulatory role, the enabling role, and the direct provision of goods and services. The findings show that in its regulatory role, the Education Office has implemented national policies, such as the Merdeka Curriculum and the Education Report, as instruments for quality evaluation. In the enabling role, the Education Office contributes through teacher capacity building, collaboration with higher education institutions, and cross-sector advocacy for school relocation. In the role of direct provision of goods and services, the Education Office facilitates the provision of learning technology devices. It is concluded that the role of the Gresik District Education Office in improving the quality of educational services at UPT SD Negeri 81 Gresik has been implemented but has not yet been fully effective, particularly in addressing the school's structural and geographical challenges.
Kualitas Pelayanan Publik di Puskesmas Keputih Kecamatan Sukolilo Kota Surabaya Diva Dinanty, Delta; Arundinasari, Indira
JURNAL PARADIGMA : Journal of Sociology Research and Education Vol. 6 No. 1 (2025): JUNI 2025 JURNAL PARADIGMA: Journal of Sociology Research and Education
Publisher : Labor Program Studi Pendidikan Sosiologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/jpjsre.v6i1.10749

Abstract

Pemerintah Kota Surabaya melakukan Survei Kepuasan Masyarakat kepada pengguna layanan kesehatan Terdapat hasil Indeks Kepuasan Masyarakat IKM Puskesmas dari tahun 2020 hingga 2023 mengalami fluktuasi namun cenderung naik Namun ada beberapa temuan yang terkait dengan pelaksanaan pelayanan kesehatan di Puskesmas Keputih Kecamatan Sukolilo Kota Surabaya Maka Rumusan Masalahnya Bagaimakan Kualitas Pelayanan Publik di Puskesmas Keputih Kecamatan Sukolilo Kota Surabaya? Tujuan penelitian ini adalah untuk mendeskripsikan dan mengetahui Kualitas Pelayanan Publik di Puskesmas Keputih Kecamatan Sukolilo Kota Surabaya Penelitian ini merupakan penelitian deskriptif kualitatif dengan teknik pengumpulan data berupa observasi wawancara dan dokumentasi Fokus dalam penelitian adalah 1 Berwujud Tampak Terjamah Tangibles ; 2 Keterandalan Kehandalan Realibility ; 3 Keresponsifan Tanggap Responsiviness ; 4 Keyakinan Jaminan Assurance ; dan 5 Empati Empathy Penelitian ini menggunakan informan penelitian yang terdiri dari pejabat fungsional yang bertugas memberikan pelayanan di Puskesmas Keputih Kecamatan Sukolilo; staf administrasi Puskesmas Keputih Kecamatan Sukolilo; dan masyarakat pengguna pelayanan kesehatan di Puskesmas Keputih Kecamatan Sukolilo sebagai sumber data primer Teknik analisis data yang digunakan peneliti adalah analisis data deskriptif Hasil penelitian menunjukkan bahwa: 1 Mutu pelayanan kesehatan di Puskesmas Keputih Kecamatan Sukolilo dilihat dari dimensi Berwujud Tampak Terjamah Tangibles ; 2 Keterandalan Kehandalan Realibility Keresponsifan Tanggap Responsiviness ; 4 Keyakinan Jaminan Assurance telah sejalan dengan harapan masyarakat namun ternyata pada dimensi Empati Emphaty belum memenuhi harapan masyarakat sehingga masih perlu dibenahi < p>
Implementasi Peraturan Daerah Kabupaten Gresik Nomor 23 Tahun 2004 tentang Retribusi Izin Mendirikan Bangunan (Studi pada Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu Kabupaten Gresik) Arundinasari, Indira; Makmur, Mohamad; Wanto, Alfi Haris
Jurnal Ilmiah Administrasi Publik Vol. 5 No. 3 (2019): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2019.005.03.10

Abstract

Regional Autonomy makes Regional Income as a financial source for the management of its own area so as to minimize dependence on the central government is a requirement in the state government system. Sources of Income are derived from Regional Taxes; regional retribution; results of management of separate regional wealth and others legitimate local revenues. Law No. 28 of 2009, the definition of regional retribution, is building permit levies as payment for services or the granting of certain permits specifically provided and/ or given by local governments for the benefit of individuals or entities, this is regulated in Gresik Regency Regulation Number 23 of 2004 about Building Permit Levy so that it is expected that there will be an increase in Regional Original Income from the regional levies licensing sector managed by DPM-PTSP as a government agency that is responsible for implementing the Regional Levies licensing policy for building construction.
Co-Authors Abba, Hafieza Amanda Alimi, Fadllal Anasari, Fitria Dwi Andi Tribuana, Aurora Anugraha Dzaki, Adimas Asif Faroqi Audina, Sevtya Zahrotul Augustika Wardani, Afiza Az-zahra, Awanda Ayu Baroroh, Fania Khalsa Utami Dewandaru, Ario Diana Hertati Dinda, Dinda Alfianingrum Diva Dinanty, Delta Fadhilah, Ananda Zulfaa Fajar Harianto, Saefudin Farhana, Yustanti Aprinda Firzatullah Parastowo, Rafly Arif Fitriana, Lilis Habibah, Jessica Wildani Hardiansyah, Ferdian Putra Dwi Hidayat, Endik Irawati, Khusnia Nazila Kharima, Evianti Linda Tri Andini Makmur, Mohamad Maulidya, Dinta Fernanda Ningrum, Deva Mariana Isti ningtyas, Isma Nurcahya Nurdihansyah, Muhammad Raihan Adji Pertiwi, Vidya Imanuari Purwanto, Regina Maulidya Putri Putri, Intan Trianjani Putri, Rahma Farahdini Rifan, Mohammad Ryandra, Goris Novitro Salsabila, Adinda Tarisa Septiani, Indah Nur Solicha, Alviatus Syaharani, Devani Pradipta Tsabitah Mariyah Dwiyanti Virdiansyah, Erlang Wanto, Alfi Haris Wulandari, Nadia Tri Yahya Firmansyah, Fahmi Yudi, Amanda Salsabilah Syah