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All Journal Jurnal Bisnis dan Manajemen International Journal of Economics Development Research (IJEDR) Prosiding National Conference for Community Service Project Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmu Manajemen Profitability International Journal of Educational Management and Innovation (IJEMI) Jurnal Pengabdian kepada Masyarakat Jurnal Minfo Polgan (JMP) JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah
Yuli Indah Fajar Dini
Universitas Internasional Batam
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Library & Information Science Mathematics Public Health Social Sciences Other

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PENGUATAN SISTEM PENGENDALIAN INTERNAL BERBASIS SDM UNTUK MENINGKATKAN EFISIENSI OPERASIONAL UMKM KIBAKSO BATAM Yuli Indah Fajar Dini; Siti Annisa Ayu Mulyani
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 12 (2026): Mei 2026
Publisher : Bajang Institute

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Abstract

This community service activity addresses the operational challenges faced by Kibakso SME in Batam, particularly the absence of documented Standard Operating Procedures, manual administrative systems, and unstructured human resource control mechanisms. This activity aims to design and implement an HR-based internal control management system to enhance operational efficiency. A qualitative descriptive approach was applied through direct interviews and field observation. The resulting system encompasses operational SOPs, standardized forms, a QR Code-based employee attendance system, and a structured task distribution database. Initial implementation through socialization to the owner and employees demonstrated measurable improvements in operational regularity, role clarity, and work activity monitoring. This initiative confirms that structured HR-based internal control systems are viable and impactful solutions for SMEs seeking sustainable performance in competitive urban economies.
Co-Authors Billy Billy Chanda Vedalla Putra* Charles Tan Cindy Cindy Cristina Cristina Dedy Cahyono Diva Maharani Edward Cornelyanto Felycia Felycia Florensia Sutjiali Gilbert Gilbert James Tio Jason Jason Jennifer Agatha Johanes Prawira Lara Meilani Micheal Hui Michel Hui Mon, Muhammad Donal Nathania Jocelyn Ng Thian Way Nova Elisa Ricky Lim Rizni Aulia Qadri Selina Selina Sherlyca Styvani Shofiy Shofiyah Siti Annisa Ayu Mulyani Suyanti Suyanti Thalia Thalia Trillian Lim Vonnylia Wendy Wihue Tarekar