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The Impact of Incremental Innovation at Gojek Startup on Users in Batam City Using the Expectation Confirmation Model Vincent, Vincent; Deu, Indasari; Eryc, Eryc
Jurnal Sistem Informasi dan Ilmu Komputer Vol. 8 No. 2 (2025): JUSIKOM: JURNAL SISTEM INFROMASI ILMU KOMPUTER
Publisher : Fakultas Teknologi dan Ilmu Komputer Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jurnalsisteminformasidanilmukomputer.v8i2.6205

Abstract

In this modern era, the world has witnessed a phenomenal explosion in the growth of startups in various countries. Startups have become the main drivers of innovation and economic growth. Startup businesses are currently experiencing significant and rapid growth, especially in Indonesia. Currently, there are many new startup companies, so innovation is needed to compete with other competitors. Startup development requires creative ideas to attract investors. In addition to innovative ideas, product quality must also be a priority to attract consumer interest. Therefore, this study aims to examine the impact of incremental innovation on startups from the perspective of users in Batam City. The purpose of this study is to examine the impact of incremental innovation on the Gojek application. The author uses the Structural Equation Model (SEM) with the Partial Least Squares method, then the researcher applies the Extended Expectation Confirmation Model (ECM) from the perspective of Gojek application users to analyze the effect of incremental innovation efforts on the Gojek application. The author collects data by distributing questionnaires to people who have made transactions with Gojek. A total of 264 samples have been collected, and the results show that confirmation has a positive effect on the perception of enjoyment, satisfaction, and customer engagement. The results show that the perception of enjoyment and satisfaction has a positive impact on the user's intention to continue using the Gojek application. However, customer engagement does not significantly affect the user's intention to continue using the Gojek application.
Digital Context Influences Batam Students’ Educational Ethics Wijaya, Jonathan; Deu, Indasari; Tjahyadi, Surya
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 14, No 1: April 2025
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v14i1.2473

Abstract

The rapid development of digital technology can cause serious problems, namely, the use of digital technology with an unethical attitude. The objective of this study is to analyze the use of digital technology can affect the unethical attitude of students in Batam city. By collecting 360 total data samples, all collected data will be analyzed using SPSS software by using extraction method: principal component analysis, factor analysis was conducted, and it was found that there are 3 factors: the development of the digital context has eliminated professional ethical attitudes, inappropriate use of digital technology, and the educational community's response to unethical attitudes. We conclude that the influence of the digital context with the development of digital technology can affect the unethical attitudes of Batam city students so that it requires provisions and policies from educational institutions to direct training to avoid the negative influence of the use of digital technology.Keywords: Digital Context; Digital Technology; Ethic; Principal Component Analysis AbstrakPerkembangan teknologi digital yang semakin pesat dapat menimbulkan masalah yang serius, yaitu penggunaan teknologi digital dengan sikap yang tidak beretika. Tujuan dari penelitian ini adalah untuk menganalisis penggunaan teknologi digital dapat mempengaruhi sikap tidak etis mahasiswa di kota Batam. Dengan mengumpulkan 360 total sampel data, semua data yang terkumpul akan dianalisis menggunakan perangkat lunak SPSS dengan menggunakan extraction method: principal component analysis: analisis faktor dilakukan, dan ditemukan bahwa ada 3 faktor: perkembangan konteks digital telah menghilangkan sikap etika profesional, penggunaan teknologi digital yang tidak tepat, dan respon komunitas pendidikan terhadap sikap tidak etis. Kami menyimpulkan bahwa pengaruh konteks digital dengan perkembangan teknologi digital dapat mempengaruhi sikap tidak etis mahasiswa kota Batam sehingga diperlukan ketentuan dan kebijakan dari institusi pendidikan untuk mengarahkan pelatihan agar terhindar dari pengaruh negatif penggunaan teknologi digital. 
Technology Acceptance and Planned Behavior: How TikTok Impacts Digital Entrepreneurship Intention among University Students in Batam City Juliandry, Cindy; Deu, Indasari; Eryc
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Vol 9 No 3 (2025): JULI-SEPTEMBER 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jtik.v9i3.3606

Abstract

TikTok application is changing the shape of the economy and how young people see it as an opportunity. This study investigates the impact of TikTok application on digital entrepreneurship intentions among university students in Batam City. Leveraging the Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB), the research explores how perceived usefulness, perceived ease of use, attitudes, subjective norms, and perceived behavioral control influence students' entrepreneurial aspirations. A quantitative method with purposive sampling was used, targeting 460 respondents. The findings reveal that TikTok's user-friendly features and algorithmic design significantly affect digital entrepreneurship intentions, facilitating accessibility and fostering innovative business practices. The results underscore the importance of integrating digital tools into entrepreneurship, providing practical insights for educators, platform developers, and young people to enhance entrepreneurial engagement in the digital economy. Despite geographical limitations, this study contributes to the theoretical understanding of technology-driven entrepreneurship and highlights areas for future exploration.
Analisis Dampak Penggunaan Aplikasi Antar Makanan Online Terhadap Peningkatan Penjualan UMKM Kuliner di Kota Batam Philander Alvando Davian; Indasari Deu
CESS (Journal of Computer Engineering, System and Science) Vol. 10 No. 1 (2025): Januari 2025
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/cess.v10i1.65891

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh penggunaan aplikasi antar makanan online terhadap peningkatan penjualan dan keberhasilan UMKM kuliner di Kota Batam. Latar belakang penelitian ini adalah meningkatnya penggunaan layanan digital oleh UMKM sebagai upaya untuk mendukung aktivitas bisnis dan daya saing di era digital. Berdasarkan analisis regresi linear, ditemukan bahwa penggunaan aplikasi memiliki pengaruh positif dan signifikan terhadap peningkatan penjualan (B = 0.701, Sig. < 0.001) dengan tingkat hubungan yang kuat (R = 0.787). Sebanyak 62% variasi peningkatan penjualan dijelaskan oleh model, menunjukkan efektivitas aplikasi dalam mendukung penjualan UMKM. Faktor-faktor yang berpengaruh signifikan terhadap keberhasilan UMKM meliputi frekuensi penggunaan aplikasi (B = 1.860, Sig. < 0.001) dan perbedaan pendapatan (B = 2.716, Sig. < 0.001). Meskipun pengetahuan aplikasi memiliki pengaruh signifikan negatif (B = -1.500, Sig. < 0.001), hal ini diimbangi oleh desain aplikasi yang mudah digunakan. Model penelitian menunjukkan hubungan yang sangat kuat (R = 0.930, R² = 86.6%), dengan data yang reliabel (Cronbach's Alpha = 0.881) dan asumsi statistik yang terpenuhi. Hasil penelitian menegaskan bahwa aplikasi antar makanan online memainkan peran penting dalam mendukung peningkatan penjualan dan keberhasilan UMKM, meskipun terdapat ruang untuk pengembangan lebih lanjut, khususnya dalam mendukung pencapaian target volume penjualan.
Collaborative Innovation Between SMEs and Startups: Open Business Model Implementation in Batam Deu, Indasari; Chow, Christina
Conference on Business, Social Sciences and Technology (CoNeScINTech) Vol. 5 No. 1 (2025): Conference on Business, Social Sciences and Technology (CoNeScINTech)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/conescintech.v5i1.10541

Abstract

This study explores the collaboration between Small and Medium Enterprises (SMEs) and startups in Batam, emphasizing open business model implementation and co-creation strategy. Using qualitative methods through case study and literature review, this research reveals that collaborative efforts enable SMEs to gain access to technological innovation, flexible funding, and digital transformation support at the same time, startups gain from market opportunities and real-world validation. Despite differences in organizational culture and technological readiness, collaboration enhances mutual value creation and competitiveness in the digital era.
A Study of DevOps Implementation to Accelerate Software Development in Start-Up Industry Angeline; Eryc; Deu, Indasari
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 3 (2025): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/35yd1802

Abstract

This study explores how implementing DevOps influences perceived productivity in software development within startup companies in Batam, Indonesia. A quantitative method was used through a structured survey involving 261 respondents from ten software houses. Data were analyzed using Structural Equation Modeling (SEM) with AMOS to assess relationships among seven constructs adapted from the Unified Theory of Acceptance and Use of Technology (UTAUT). Results show that Social Influence and Perceived Feasibility significantly affect the Intention to Adopt DevOps, which in turn has a positive impact on Perceived Productivity. Conversely, Performance Expectancy, Facilitating Conditions, and Perceived DevOps Practices show no significant effect. These findings highlight the importance of social support, collaborative culture, and technical readiness in shaping adoption intentions in resource-limited startups. The model demonstrates good fit (CFI = 0.924, TLI = 0.914, RMSEA = 0.065), explaining 74.2% of variance in perceived productivity, with the strongest path between Intention to Adopt DevOps and Perceived Productivity (β = 1.032, p = 0.001).
Validasi Cybersecurity Scale (CS-S) pada Konteks Industri di Batam sebagai Langkah Awal Menuju Penilaian Kesiapan Adopsi Zero Trust Architecture Eryc; Santoso, Vincent; Deu, Indasari
Cyber Security dan Forensik Digital Vol. 8 No. 2 (2025): Edisi November 2025
Publisher : Fakultas Sains dan Teknologi UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/csecurity.2025.8.2.5577

Abstract

Studi ini bertujuan untuk menguji keabsahan Cybersecurity Scale (CS-S) sebagai alat ukur kesiapan sumber daya manusia (SDM) dalam menerapkan Zero Trust Architecture (ZTA) di sektor industri Batam. Validasi ini dilakukan untuk mengevaluasi sejauh mana dimensi kemanusiaan—seperti kesadaran autentikasi, pengendalian akses, dan manajemen data—dapat berfungsi sebagai tiang utama dalam penilaian kesiapan ZTA yang lebih mendalam. Dengan menggunakan pendekatan kuantitatif, data diperoleh melalui survei yang melibatkan 391 responden dari berbagai tingkatan organisasi industri manufaktur dan logistik di Batam. Hasil Analisis Faktor Konfirmatori (CFA) menunjukkan bahwa model enam faktor CS-S (Kerahasiaan, Integritas, Ketersediaan, Kontrol/Kepemilikan, Keaslian, dan Manfaat) memiliki kecocokan yang sangat baik (CFI = 0.980; TLI = 0.977; RMSEA = 0.051) dan reliabilitas yang tinggi (Cronbach’s Alpha 0.913–0.946). Temuan ini menunjukkan bahwa dimensi Authenticity dan Control/Possession memiliki kontribusi terbesar, menegaskan pentingnya kesadaran terhadap verifikasi identitas dan kepemilikan data sebagai dasar penerapan ZTA. Sementara itu, dimensi Confidentiality, Integrity, dan Availability merefleksikan kesiapan teknis yang baik di kalangan perusahaan Batam. Penelitian ini menegaskan bahwa kesiapan SDM adalah fondasi krusial dalam adopsi ZTA dan bahwa CS-S dapat berfungsi sebagai instrumen awal untuk menilai kesiapan keamanan siber nasional di era regulasi UU Perlindungan Data Pribadi. Kata kunci: zero trust architecture, cybersecurity scale, validasi instrumen, keamanan siber, kesiapan SDM, UU PDP -------------------------------------------------------------------------------------------------- Validation of the Cybersecurity Scale (CS-S) in the Industrial Context of Batam as an Initial Step Toward Assessing Zero Trust Architecture Adoption Readiness This study aims to validate the Cybersecurity Scale (CS-S) as a measurement instrument for assessing human resource (HR) readiness in adopting the Zero Trust Architecture (ZTA) within Batam’s industrial context. The validation focuses on the human dimension—such as authentication awareness, access control, and data management—as a fundamental pillar in comprehensive ZTA readiness assessment. Using a quantitative approach, data were collected from 391 respondents representing multiple organizational levels in Batam’s manufacturing and logistics sectors. Confirmatory Factor Analysis (CFA) confirmed that the six-factor CS-S model (Confidentiality, Integrity, Availability, Control/Possession, Authenticity, and Utility) demonstrated excellent model fit (CFI = 0.980; TLI = 0.977; RMSEA = 0.051) and strong reliability (Cronbach’s Alpha 0.913–0.946). The findings revealed that Authenticity and Control/Possession had the highest factor loadings, emphasizing respondents’ awareness of identity verification and data ownership—two critical components of ZTA’s Identity and Access Management pillar. Meanwhile, Confidentiality, Integrity, and Availability reflected strong technical readiness among Batam-based firms. The study highlights that human readiness is a foundational element in successful ZTA adoption and that the validated CS-S serves as an essential tool for evaluating national cybersecurity readiness amid the enforcement of Indonesia’s Personal Data Protection Law (PDP Law). Keywords: zero trust architecture, cybersecurity scale, instrument validation, cybersecurity, human readiness, personal data protection law
Implications of AI Technology on Higher Level Education Development in Batam Eryc, Eryc; Nurdin Wijaya, William; Deu, Indasari
JURNAL TEKNOLOGI DAN OPEN SOURCE Vol. 8 No. 1 (2025): Jurnal Teknologi dan Open Source, June 2025
Publisher : Universitas Islam Kuantan Singingi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36378/jtos.v8i1.3950

Abstract

This study examined artificial intelligence impact on higher education in Batam, focusing on its potential to improve teaching, learning, and administration while addressing concerns such as reduced human interaction and ethical dilemmas. The research aimed to provide insights into the effective integration of AI to enhance educational outcomes and promote innovation in Batam. Data from 331 college students in Batam were collected using Cluster Disproportional Random Sampling and analyzed through PLS-SEM, examining seven variables. Perceived Risk did not significantly impact Attitude, as students perceived AI uncertainty but remained unaffected, while Facilitating Conditions weakly influenced Behavioural Intention, likely due to students prioritizing other factors and having independent access to AI via personal devices. AI's impact on education showed that factors such as resources, ease of use, and performance shaped students perspective, although the study's limitations include a small sample size in each university and a lack of demographic diversity
INTEGRASI TEKNOLOGI DIGITAL DAN AI DALAM MEMPERKUAT AKUNTABILITAS PADA OPERASI MANAJEMEN RANTAI PASOKAN: ANALISIS LITERATUR SISTEMATIS Eryc Eryc; Indasari Deu
TEKNIMEDIA: Teknologi Informasi dan Multimedia Vol. 5 No. 2 (2024): Desember 2024
Publisher : Badan Penelitian dan Pengabdian Masyarakat (BP2M) STMIK Syaikh Zainuddin NW Anjani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46764/teknimedia.v5i2.219

Abstract

Digitalization and artificial intelligence (AI) have significantly transformed various aspects of business management, particularly in supply chain management. These technologies hold great potential to revolutionize supply chain optimization by enhancing transparency, enabling real-time monitoring, and improving decision-making accuracy. Additionally, digitalization and AI strengthen collaboration and communication among stakeholders while enhancing planning and forecasting, thereby supporting operational sustainability. Through bibliometric analysis and a systematic literature review using SCOPUS and Google Scholar databases, this study maps publication trends and explores the relationship between digitalization, AI, and accountability in supply chain management. The findings indicate that digitalization and AI not only contribute to operational efficiency but also enhance accountability and sustainability within supply chains. This study highlights the existing research gaps regarding the application of digitalization and AI in sustainability and provides recommendations for future research to develop a more comprehensive framework for measuring the impact of these technologies.