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Prianto, Cahyo
Universitas Logistik Dan Bisnis Internasional
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Journal : bit-tech

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User Performance Evaluation in a Gamified Logistics Training Simulation Using Behavioral Metrics Al Novianti Ramadhani Sulaksono; Cahyo Prianto; Mohamad Nurkamal Fauzan
bit-Tech Vol. 8 No. 2 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i2.2934

Abstract

The evolution of digital technology has transformed workforce training through gamification and interactive simulation. This study introduces SIMBA, a novel simulation-based logistics operations training platform built in Unity, distinguished by its integration of multimetric behavioral analytics for real-time user performance evaluation. Unlike conventional gamified systems that predominantly assess user perceptions or learning outcomes qualitatively, SIMBA combines task-oriented behavioral metrics task duration, error rate, and score progression within a sequential four-level simulation representing authentic logistics operations: order entry, package classification, route planning, and delivery execution. Each level incorporates adaptive game mechanics, forward-chaining inference logic, and systematic behavior tracking to capture granular user interaction data. A cohort of 30 participants was assessed using non-parametric statistical methods (Friedman and Wilcoxon Signed-Rank tests), with correlation analyses (Pearson and Spearman) employed to examine inter-variable relationships. Results revealed statistically significant performance variation across levels and a strong inverse correlation between error rates and final scores, affirming the scoring model’s behavioral sensitivity. Through the use of heatmaps and line graphs, distinct learning trajectories growth, stagnation, and fluctuation were identified, highlighting SIMBA’s capacity for personalized training insights. This research advances the field by offering an integrated evaluation framework that operationalizes behavioral metrics within gamified simulations, enabling quantifiable, adaptive, and contextually valid assessment of user learning in logistics training. Future studies should expand the participant base, disaggregate the impact of specific game mechanics, and incorporate biometric or psychophysiological indicators to deepen understanding of user engagement and cognitive load.
Co-Authors Adiningrum, Nur Tri Ramadhanti Adiningrum, Nur Tri Ramadhanti Al Novianti Ramadhani Sulaksono Al Novianti Ramadhani Sulaksono Alfadian Owen Amalia, Fahriza Rizky Aminuyati Andarsyah, Roni Andi Tenri Wali Andri Fajar Sunandhar Arjun Yuda Firwanda Azzahra, Fedhira Syaila Putri Burhanudin Zuhri Dellavianti Nishfi Ilmiah Huda Dian Markuci Fahira Fahira Fatwa Fatahillah Fatah Fedhira Fikri Aldi Nugraha Firwanda, Arjun Yuda Habib Abdul Rasyid Hanna Theresia Siregar Hanum, Nisa Harani, Nisa Hanum Harun Ar-Rasyid Helmi Azhar Hutabarat, Rizkyria Angelina Pandapotan Ilyas Tri Khaqiqi, M Indra Firmansyah Juwita Stefany Hutapea Kamaluddin, Rendy Kezia Tirza Naramessakh Kezia Tirza Naramessakh Khairyzal Khairyzal Kishendrian, Hanan M Ilyas Tri Khaqiqi Mariana Rospilinda Siki Markuci, Dian Mohamad Nurkamal Fauzan Mohamad Nurkamal Fauzan Mubassiran Mubassiran, Mubassiran Muh Kusnadi Muhammad Ibnu Choldun Muhammad Ilman Aqilaa Muhammad Nazhim Maulana Muhammad Rifqi Daffa Ulhaq Muhammad Yusril Helmi Setyawan Muhammad Yusril Helmi Setyawan Muhammad Yusuf, Hadi Nawaf Naofal Nico Ekklesia Sembiring Nisa Hanum Nisa Hanum Harani Nisa Hanum Harani Nisa Hanum Harani Nisa Hanum Harani Nisa Hanum Harani Nisa Hanum Harani Nisa Hanum Harani Nurkamal Fauzan, Mohamad Nurul Izza Hamka Nurul Izza Hamka Nurul Lutfiasih Oktaviami Manullang Oktaviami Manullang Pertiwi, Aryka Anisa Rahayu, Woro Isti Rd Nuraini Rd.Nuraeni Siti Fatonah Riza, Noviana Rolly Maulana Awangga Rolly Maulana Awangga, Rolly Maulana Roni Andarsyah Roni Andarsyah Roni Andarsyah Roni Andarsyah Roni Andarsyah Rukmi Juwita Setiadi, Hilman Setyawan, Muhammad Yusril Helmi Shinta Amelia Shinta Amelia Sulaksono, Al Novianti Ramadhani Supriady, Supriady Syafrial Fachri Pane Syafrial Fachri Pane Syafrial Fachri Pane, Syafrial Fachri Syahra, anita alfi Vegita, Yola Zian Asti Dwiyanti Zuhri, Burhanudin