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Analisis Dan Perangkingan 34 Website Kementerian Agama Menggunakan Metode Webqual 4.0 Dan Analytical Hierachy Process(ahp) Ahmad Faishal Afif; Eko Darwiyanto; Hetti x Hetti Hidayati
eProceedings of Engineering Vol 7, No 2 (2020): Agustus 2020
Publisher : eProceedings of Engineering

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Abstrak Website Kedinasan merupakan salah satu terapan E-Government, yang digunakan dalam penyampaian layanan dan informasi yang lebih efektif dan efisien. Kementerian Agama di 34 provinsi telah mengembangkan websitenya sendiri-sendiri dan masih terdapat kekurangan pada segi informasi. Berdasarkan pemanfaatan layanan dan informasi yang dimuat dalam suatu website tentu harus memperhatikan kualitasnya terhadap user yang mengakses website tersebut. Pengalaman user dalam mengakses suatu website sangat berpengaruh terhadap penilaian kualitasnya. Oleh karena itu penelitian ini membahas tentang analisis dan perangkingan kualitas layanan website menggunakan metode webqual 4.0 dengan memperhatikan dimensi usability quality, information quality dan service interaction quality. Agar mendapatkan hasil penilaian yang lebih konsisten dan validitas keputusan dalam perhitungan dan analisis maka dibangun sebuah sistem pembobotan Analytical Hierarchy Process (AHP). Pembangunan sistem berbasis web untuk menentukan website terbaik menurut hasil penilaian pakar yang mana hasil tersebut dapat menjadi tolak ukur untuk memperbaiki layanan dan informasi sebuah website. Dari hasil perhitungan yang telah dilakukan dapat disimpulkan bahwa website Kementerian Agama Jawa Tengah adalah yang terbaik dengan hasil usability quality 84.84%, information quality 83.92%, serta service interaction quality 64.46%. Dan hasil sistem pembobotan AHP sebesar 32.69%. Hasil analisis dan evaluasi dalam penelitian ini nantinya akan menjadi suatu rekomendasi untuk pengembangan kualitas layanan website yang lebih baik. Kata Kunci: Webqual , Usability quality, Information quality, Interaction quality, Analytical Hierarchy Process Abstact Official website is one of the applications of E-Government, which is used in the delivery of services and information more effectively and efficiently. The Ministry of Religion in 34 provinces has developed its own website and there is still a lack of information. Based on the use of services and information contained in a website, they must pay attention to the quality of users accessing the website. User experience in accessing a website is very influential on the assessment of its quality. Therefore this study discusses the analysis and ranking of website service quality using the Webqual 4.0 method by taking into account the dimensions of usability quality, information quality and service interaction quality. In order to obtain more consistent assessment results and the validity of decisions in calculations and analysis, an Analytical Hierarchy Process (AHP) weighting system was built. Development of a web-based system to determine the best website according to the results of expert assessments which results can be a benchmark to improve the services and information of a website. From the results of calculations that have been done, it can be concluded that the website of the Ministry of Religion of Central Java is the best with the results of usability quality 84.84%, information quality 83.92%, and service interaction quality 64.46%. And the result of AHP weighting system is 32.69%. The results of the analysis and evaluation in this study will become a recommendation for the development of a better website service quality. Keywords: Webqual, Usability quality, Information quality, Interaction quality, Analytical Hierarchy Process

E-Reserve: Aplikasi Katalog Dan Reservasi Homestay Desa Wisata Kamojang Berbasis Website Muhammad Eka Bakhtiar; Hetti Hidayati
eProceedings of Applied Science Vol 9, No 3 (2023): Juni 2023
Publisher : eProceedings of Applied Science

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Abstrak-- Pengembangan desa wisata memberikan dampak positif baik bagi bidang pariwisata ataupun pada masyarakat terutama dalam meningkatkan perekonomian masyarakat dengan memanfaatkan potensi lingkungan. Begitupun dengan Desa Wisata Laksana Kamojang, yang menjadikan homestay sebagai investasi pemasukan tambahan. Melihat potensi dan perkembangan yang ada di Desa Wisata Kamojang, perlu adanya pendukung digitalisasi untuk mempermudah dalam penyaluran informasi terkait homestay dan wisata yang ada di desa kamojang. Sehingga, dengan adanya aplikasi ini diharapkan meningkatnya para wisatawan yang berlibur ke Desa Kamojang sehingga dapat meningkatkan penghasilan lebih besar. Aplikasi ini merupakan aplikasi berbasis website responsive yang berguna untuk Katalog dan Reservasi Homestay Desa Wisata Kamojang, diharapkan dengan adanya aplikasi ini masyarakat disekitarnya juga dapat diuntungkan dengan meningkatnya jumlah kunjungan wisatawan sebagai indikasi peningkatan ekonomi masyarakat setempat. Peningkatan ekonomi masyarakat dari sektor pariwisata akan menjadi pemicu peningkatan kualitas destinasi wisata. Dengan kesiapan destinasi pendukung, maka Aplikasi Katalog dan Reservasi Homestay Desa Wisata Kamojang akan memiliki nilai jual yang tinggi karena dapat mempermudah para wisatawan untuk berwisata.Kata kunci—homestay, Desa Kamojang, website, katalog, reservasi, wisata, wisatawan

The Development of Human Resources Data Management Application at PT. Anugrah Laut Indonesia Dahliar Ananda; Hetti Hidayati; Cahyana Cahyana
IJAIT (International Journal of Applied Information Technology) Vol 07 No 01 (May 2023)
Publisher : School of Applied Science, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijait.v7i01.5982

Human Resources and employees are an important part of the continuity of a company. Employee data management is crucial for a company. Misconduct in managing it could lead to data inconsistency that may cause loss for the company. Previously, ALI Seafood use only office applications to make a simple record of the employee data raising some difficulties in managing the data. These difficulties such as human errors, low capability of the operator, loss of employee data, or errors in real-time data sharing. Centralized Information Technology (IT) system can assist a company in carrying out the process of managing employees, not only to overcome the difficulties above but also in carrying out the process of compiling information that is useful in making strategic decisions for company owners. This research carries out the process of analysis, design, and development of a web-based application and has been fully utilized at ALI Seafood. The main features of the application include managing the organization structure, employment data, attendance, payroll, and application management access. ALI Seafood HR application developed using Laravel framework and MySQL database.

PELATIHAN SERVICE EXCELLENCE DAN TATA GRAHA HOMESTAY MENUJU PENGELOLAAN HOMESTAY BERKELANJUTAN Cahyaningsih, Cahyaningsih; Octaviany, Vany; Majidah, Majidah; Suryani, Elly; Hidayati, Hetti
JMM (Jurnal Masyarakat Mandiri) Vol 7, No 6 (2023): Desember
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v7i6.19518

Abstrak: Service excellence dan pengelolaan tata graha memiliki peran yang penting dalam bisnis akomodasi seperti homestay karena memiliki dampak besar pada pengalaman tamu, dan keberlanjutan homestay maupun desa wisata untuk jangka panjang. Pelatihan service excellence dan tata graha ini bertujuan untuk meningkatkan pengetahuan dan keterampilan pengelola homestay Dusun Kamojang, Desa Wisata Laksana, Kabupaten Bandung, Jawa Barat. Metode yang digunakan adalah dengan pelatihan dan praktik yang diikuti para pengelola homestay sebanyak 25 peserta. Evaluasi dilakukan dengan memberikan observasi pre-test dan post-test. Hasil tes menunjukkan bahwa 96% peserta mengalami peningkatan pengetahuan dan keterampilan pada materi service excellence dan tata graha homestay sehingga kegiatan pengabdian masyarakat ini dapat dikategorisasikan berhasil.Abstract: Service excellence and housekeeping management are essential in homestay accommodation businesses because they significantly affect the guest experience and the long-term sustainability of homestays and tourist villages. This service excellence and housekeeping training aims to increase the knowledge and skills of homestay managers in Kamojang Hamlet, Laksana Tourism Village, Bandung Regency, West Java. The method used was training and practice, which 25 homestay managers attended. Evaluation is carried out by providing pre-test and post-test observations. The test results showed that 96% of participants experienced increased knowledge and skills in service excellence and homestay housekeeping material, so this community service activity could be categorized as successful.

Value Chain Mapping Value Chain Mapping Based on Deep Learning in Cyber Security for Sustainability Development Smart Bandung City: Value Chain Mapping Based on Deep Learning in Cyber Security for Sustainability Development Smart Bandung City Wijaya, Rahmadi; Rosmiati, Mia; Hidayati, Hetti
Journal of Informatics and Communication Technology (JICT) Vol. 6 No. 2 (2024)
Publisher : PPM Telkom University

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Smart City is a lifestyle of people who use computers or electronic media to make their information needs easier. Through digitalization, everyone can get a more efficient, controllable, economical, productive, integrated, and sustainable life. However, to get this progress, a model for developing smart city initiatives is needed and becomes a chain so that it can continue to be developed in the context of a smart city. Therefore, to develop global smart city technologies, a smart city must create a Value Chain Mapping (VCM). This paper aims to map the layers program with the currently running value chain mapping for smart city sustainable development. For this purpose, this research focused on the use of value chain mapping based on security services on smart city components: the environment and lifestyle, mobility, and health. Furthermore, deep learning methods as well as technology correlation in a smart city are explained. Mapping an environmental program layer using Deep Learning in Cyber Security services could prevent vulnerabilities that occur when implementing information technology

Value Chain Mapping Value Chain Mapping Based on Deep Learning in Cyber Security for Sustainability Development Smart Bandung City: Value Chain Mapping Based on Deep Learning in Cyber Security for Sustainability Development Smart Bandung City Wijaya, Rahmadi; Rosmiati, Mia; Hidayati, Hetti
Journal of Informatics and Communication Technology (JICT) Vol. 6 No. 2 (2024)
Publisher : PPM Telkom University

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Smart City is a lifestyle of people who use computers or electronic media to make their information needs easier. Through digitalization, everyone can get a more efficient, controllable, economical, productive, integrated, and sustainable life. However, to get this progress, a model for developing smart city initiatives is needed and becomes a chain so that it can continue to be developed in the context of a smart city. Therefore, to develop global smart city technologies, a smart city must create a Value Chain Mapping (VCM). This paper aims to map the layers program with the currently running value chain mapping for smart city sustainable development. For this purpose, this research focused on the use of value chain mapping based on security services on smart city components: the environment and lifestyle, mobility, and health. Furthermore, deep learning methods as well as technology correlation in a smart city are explained. Mapping an environmental program layer using Deep Learning in Cyber Security services could prevent vulnerabilities that occur when implementing information technology

Sistem Informasi dan Layanan Publik desa Sukaratu, Kecamatan Sukaratu, Kabupaten Tasikmalaya Atmaja, Bian Taufikurrahman; Hidayati, Hetti
eProceedings of Applied Science Vol. 10 No. 3 (2024): Juni 2024
Publisher : eProceedings of Applied Science

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Proses penyaluran informasi dari pemerintah desaSukaratu kepada masyarakat desa Sukaratu, yang terletak dikecamatan Sukaratu, kabupaten Tasikmalaya, masihmenggunakan metode konvensional dan tidak resmi, Praktiktersebut meliputi penggunaan mading di kantor pemerintahdesa, komunikasi melalui ketua RT, dan penggunaan statusWhatsapp oleh perangkat desa. Proses pelayanan lain sepertipengajuan surat keterangan juga hanya dapat dilakukan dikantor pemerintah desa saja. Keterbatasan akses informasi initelah menjadi hambatan yang signifikan dalam menyediakanpelayanan yang optimal kepada masyarakat desa. untukmengatasi permasalahan tersebut, dirasa perlu untukmengembangkan sebuah sistem informasi desa dan layananpublik yang inovatif. Tujuan utama dari pengembangan sistemini adalah untuk meningkatkan pelayanan kepada masyarakatdesa Sukaratu serta memastikan akses informasi dapatdiperoleh dengan mudah oleh semua pihak yang terlibat.Dengan menggunakan pendekatan teknologi modern, dipilihuntuk mengembangkan sebuah aplikasi berbasiswebsite.Aplikasi ini dikembangkan menggunakan bahasapemrograman PHP dengan dukungan dari frameworkCodeIgniter 4 dan Bootstrap. Selain itu, aplikasi ini jugadidukung oleh sistem manajemen basis data MySQL. Melaluipenggunaan teknologi-teknologi tersebut, aplikasi inidiharapkan mampu menjadi solusi yang efektif dalammengatasi kendala komunikasi antara pemerintah desa danmasyarakat desa Sukaratu serta memberikan kontribusisignifikan terhadap kemajuan dan kesejahteraan desaSukaratu, mempercepat pertukaran informasi, memfasilitasipartisipasi aktif masyarakat dalam pembangunan desa, sertameningkatkan transparansi dan akuntabilitas dalampenyelenggaraan pemerintah desa. Kata kunci: Sistem informasi, PHP, CodeIgniter, Bootstrap, MySQL, Website, Pemerintah Desa.

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