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Aksesibilitas Objek Wisata Bagi Wisatawan Penyandang Disabilitas di Kota Bandung Herdiana, Dian; Siti Widharetno, Mursalim
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 1 No. 3 (2022): August 2022
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v1i3.785

Abstract The tourism destination in Bandung city is aimed inclusively at all groups of tourists, but in practice, there is limited accessibility experienced by tourists with disabilities which results in reduced ease, security, and comfort in conducting tourist activities in Bandung city. On this basis, this study aims to explain the problem of accessibility for tourists with disabilities in Bandung city and what solutions are offered to overcome these problems. The research method used is the descriptive research method with a qualitative approach. The results revealed that the tourist area in Bandung city can not be said to be accessible for tourists with disabilities. This can be seen from the lack of existing infrastructure in the attractions area and the lack of other supporting infrastructure aimed at supporting tourism activities carried out by tourists with disabilities. Efforts should be made to realize tourism that is accessible to tourists with disabilities by realizing the shared commitment by Bandung city government and tourism management bodies to create policy instruments that clearly and detailly regulate tourism development that is accommodating to the needs of tourists with disabilities. The policy should substantively regulate the provision of tourism facilities for tourists with disabilities in Bandung city.

Advokasi Aksesibilitas Jalur Pedestrian bagi Penyandang Disabilitas di Kota Bandung Septian, Reza; Choerunnisa, Raisa Rafifiti; Aritonang, Dinoroy Marganda; Mursalim, Siti Widharetno
Setia Mengabdi: Jurnal Pengabdian kepada Masyarakat Vol. 6 No. 2 (2025): Desember 2025
Publisher : Politeknik STIA LAN Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/setiamengabdi.v6i2.88

Isu aksesibilitas bagi 8.717 penyandang disabilitas di Kota Bandung pada 2024 menunjukkan kebutuhan mendesak akan perbaikan fasilitas pedestrian sesuai Pedoman No 07/P/BM/2023. Kegiatan Pengabdian kepada Masyarakat ini bertujuan mendorong implementasi aksesibilitas melalui policy advocacy berbasis bukti. Kegiatan dilakukan pada Februari–Agustus 2025 melalui observasi pada 13 ruas jalan kota, wawancara dengan 10 narasumber dari DSDABM, komunitas disabilitas, dan masyarakat, serta kampanye digital. Advokasi dilakukan melalui penyusunan policy brief, audiensi resmi dengan DSDABM, dan pemberian rekomendasi teknis mengenai lebar jalur minimal 1,8 meter, kemiringan ramp 1:12, serta penyambungan guiding block pada titik-titik terputus, serta melakukan monitoring secara berkala. Hasil kegiatan menunjukkan masih terdapat jalur pedestrian yang masih belum memenuhi pedoman, terutama terkait ramp dan jalur taktil. Namun, setelah advokasi, DSDABM menyatakan komitmen tertulis untuk memprioritaskan perbaikan dimulai melakukan penataan menyeluruh di Jalan Terusan Jakarta, yang kini memenuhi seluruh prinsip Universal Design. Policy brief diterima sebagai acuan penyusunan rencana kerja teknis tahun berikutnya. Kegiatan ini menghasilkan peningkatan respons institusional serta arah kebijakan yang lebih jelas dalam perbaikan aksesibilitas pedestrian di Kota Bandung.

Penguatan Inovasi Masyarakat melalui Program Innovation Camp and Competition STIA LAN Bandung Siregar, Izza Nur Lathifa; Yulianti, Nadia; Mursalim, Siti Widharetno
Yumary: Jurnal Pengabdian kepada Masyarakat Vol 6 No 1 (2025): September
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v6i1.4302

Purpose: This study aims to analyze the impact of the Innovation Camp and Competition program on strengthening community innovation. It explores how this program fosters creativity, problem-solving skills, and local economic development through collaborative innovation initiatives. Methodology: This research employs a qualitative approach with a case study method, conducted in various local communities implementing the Innovation Camp and Competition program. Data were collected through in-depth interviews with program participants and organizers, direct observations during program implementation, and document analysis of innovation outcomes. Thematic analysis was performed using (Braun & Clarke, 2023) framework to identify key patterns and themes. Results: The findings indicate that the Innovation Camp and Competition program significantly enhances participants’ ability to generate creative solutions to local challenges. The program fosters an innovative mindset, strengthens community collaboration, and contributes to sustainable economic activities. Key success factors include government support, private sector involvement, and active community participation. Conclusion: Training in Central Lampung effectively improved conflict mapping skills, with increased scores and calls for more practical sessions and sustained support. Limitations: This study focuses on specific case studies, limiting the generalizability of findings. Further research with broader coverage and comparative analysis across different regions is recommended. Contribution: This study contributes to the field of community development, social innovation, and entrepreneurship education. It provides insights for policymakers, educators, and program developers on designing effective innovation-driven community empowerment program.

Strengthening Inclusive Governance: Collaborative and Digital Pathways to People with Disability in Bali’s Tourism Sector Siti Widharetno Mursalim; Anwar, Saekul; Nugraha , Muhammad Firman a
Kolaborasi : Jurnal Administrasi Publik Vol. 12 No. 1 (2026): April 2026
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v12i1.20042

Employment opportunities for persons with disabilities (PWDs) in Bali’s tourism sector remain limited despite the existence of supportive regulations, indicating a persistent gap between policy commitments and implementation. While previous studies have primarily focused on descriptive barriers, limited attention has been given to how governance mechanisms shape employment inclusion outcomes. This study applies an inclusive governance framework, operationalized through three dimensions-transparency, participation, and equality—to examine how governance mechanisms influence employment inclusion. Using a descriptive qualitative approach and the Miles and Huberman analytical model, data were collected through in-depth interviews, observations, and document analysis involving government institutions, NGOs, and PWDs. The findings reveal a persistent policy–practice gap driven by weak regulatory enforcement, fragmented information systems, and entrenched workplace stigma. Two key empirical insights emerge. First, digital employment platforms, particularly DNetwork, enhance transparency and improve job matching, thereby expanding access to employment opportunities for PWDs. Second, collaborative governance among government agencies, NGOs such as PUSPADI Bali, and the private sector contributes to increased employment inclusion, although its sustainability remains constrained by limited integration and resources. This study contributes to governance and public administration literature by demonstrating how digital integration and multi-stakeholder collaboration function as causal mechanisms that enable inclusive governance in practice. These results demonstrate that inclusive governance becomes effective when regulatory enforcement, digital integration, and multi-stakeholder collaboration are aligned, offering broader implications for inclusive labor policy in developing-country contexts.

DiSH(Digital Service Hub): Model Transformasi Pelayanan Publik di Lingkungan Pemerintahan Kecamatan Lembang Siti Widharetno
Jurnal Identitas Vol 5 No 2 (2026): Jurnal Identitas
Publisher : Program Studi Administrasi Publik Fakultas Sosial dan Humaniora Universitas Muhammadiyah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52496/identitas.v5i2.903

Transformasi dalam pelayanan publik kerap mengalami kegagalan akibat pendekatan generik yang mengabaikan keragaman kapabilitas sumber daya manusia, keterbatasan infrastruktur, serta konteks sosiolinguistik lokal. Penelitian ini bertujuan merancang sekaligus mengimplementasikan model Learning Management System (LMS) sederhana, inovatif, rendah biaya, dan berbasis konteks lokal (DiSH). Model ini dirancang dengan mengintegrasikan dimensi teknis dan sosio-kultural guna meningkatkan pelayanan publik. Metode penelitian menggunakan pendekatan kualitatif melalui Participatory Action Research (PAR) dan dipadukan dengan uji eksperimental sederhana di Kecamatan Lembang. Data diperoleh melalui observasi partisipatif, focus group discussion, analisis dokumen, jurnal refleksi, serta evaluasi hasil implementasi. Analisis tematik dilakukan dengan triangulasi sumber dan metode untuk menjamin validitas. Temuan penelitian ini menyoroti peningkatan keterampilan digital aparatur publik melalui DiSH dengan capaian efisiensi waktu pelayanan hingga peningkatan indikator kinerja layanan. DiSH juga menawarkan kerangka LMS replikabel bagi kecamatan lain di Indonesia dengan karakteristik serupa. Penelitian ini menghasilkan model DiSH sebagai kerangka LMS sederhana berbasis konteks lokal yang menegaskan pentingnya desain sosioteknis kontekstual dalam mendukung keberhasilan transformasi digital sektor publik.

From public agency to hybrid organization: the institutional transformation of Cimahi Techno Park, Indonesia Siti Widharetno Mursalim; Anry Firmansyah; Zulfikar Hanafi
Otoritas : Jurnal Ilmu Pemerintahan Vol. 16 No. 1 (2026): April 2026
Publisher : Department of Government Studies, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v16i1.21107

This study analyzes the institutional dynamics of Cimahi Techno Park (CTP), a local government-owned Science and Technology Park (STP) currently undergoing a transformation toward a hybrid organizational model. The study aims to identify these gaps by analyzing institutional dynamics, characteristics of hybridity, and barriers to CTP’s transformation. The research method employed is based on a qualitative case study, in which data were collected through interviews, observations, and document analysis to examine competing public-private logics, collaborative governance practices, and institutional barriers. The findings showed that although the CTP has developed early forms of hybridity through collaborative networks involving the government, academics, industry, and the creative community, its operational autonomy remains constrained by structural rigidity, limited financial autonomy, and gaps in human resource capacity. This study demonstrates that transforming the CTP from a public agency into STP a hybrid organization requires more than just administrative reforms; it necessitates broader institutional changes in governance, capacity, and policy alignment. The research has formulated a transformation model toward a Regional Public Service Agency that emphasizes human resource development, financial autonomy, and the institutionalization of collaborative governance mechanisms. This study contributes to the development of the concept of hybrid organizations as a public sector innovation in developing countries.

PLANNING CAPACITY FOR GENERAL AND THEMATIC BUREAUCRATIC REFORM IN MUSI BANYUASIN REGENCY Ara Aydia Van Is; Siti Widharetno; Rikki Maulana Yusup
Jurnal Aktor Vol 5, No 3 (2026): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i3.86402

This study aims to analyse the planning capacity for General and Thematic Bureaucratic Reform in Musi Banyuasin Regency. The research uses a qualitative method with a descriptive approach and relies on primary data in the form of official documents, namely the final bureaucratic reform assessment report, the General and Thematic reform recap tables, and the 2025 action plan. The findings show that analytical capacity is reflected in the formulation of problems, indicators and targets for both reform tracks, although the linkage between internal governance indicators and thematic development outcomes is not yet articulated consistently. Operational capacity appears in detailed action plans in several areas, especially digital government and records management, while some General reform activities still do not have fully elaborated plans. Political capacity is indicated by the alignment of bureaucratic reform with regional development planning and the distribution of roles across local government organisations, yet a clear institutional focal point for integrating the General and Thematic tracks has not been firmly established. These results suggest that strengthening analytical linkages, balancing operational detail and clarifying integrative leadership would improve the overall planning capacity of bureaucratic reform in the regency.

DiSH(Digital Service Hub): Model Transformasi Pelayanan Publik di Lingkungan Pemerintahan Kecamatan Lembang Siti Widharetno
Jurnal Identitas Vol 5 No 2 (2025): Jurnal Identitas
Publisher : Program Studi Administrasi Publik Fakultas Sosial dan Humaniora Universitas Muhammadiyah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52496/identitas.v5i2.903

Transformasi dalam pelayanan publik kerap mengalami kegagalan akibat pendekatan generik yang mengabaikan keragaman kapabilitas sumber daya manusia, keterbatasan infrastruktur, serta konteks sosiolinguistik lokal. Penelitian ini bertujuan merancang sekaligus mengimplementasikan model Learning Management System (LMS) sederhana, inovatif, rendah biaya, dan berbasis konteks lokal (DiSH). Model ini dirancang dengan mengintegrasikan dimensi teknis dan sosio-kultural guna meningkatkan pelayanan publik. Metode penelitian menggunakan pendekatan kualitatif melalui Participatory Action Research (PAR) dan dipadukan dengan uji eksperimental sederhana di Kecamatan Lembang. Data diperoleh melalui observasi partisipatif, focus group discussion, analisis dokumen, jurnal refleksi, serta evaluasi hasil implementasi. Analisis tematik dilakukan dengan triangulasi sumber dan metode untuk menjamin validitas. Temuan penelitian ini menyoroti peningkatan keterampilan digital aparatur publik melalui DiSH dengan capaian efisiensi waktu pelayanan hingga peningkatan indikator kinerja layanan. DiSH juga menawarkan kerangka LMS replikabel bagi kecamatan lain di Indonesia dengan karakteristik serupa. Penelitian ini menghasilkan model DiSH sebagai kerangka LMS sederhana berbasis konteks lokal yang menegaskan pentingnya desain sosioteknis kontekstual dalam mendukung keberhasilan transformasi digital sektor publik.

Institutional Model Of Science Techno Park: Overview Of Government-Owned Stp Management In West Java Siti Widharetno Mursalim; Saekul Anwar
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.57033

This study aims to formulate institutional model of science techno park especially for Cimahi technopark which has a vital role in improving the community of Cimahi city. The study was carried out in a qualitative method with a descriptive approach. Data collection technique was carried out through literature studies and open observations and in-depth interviews to understand the condition of Cimahi technopark and determine what kind of Institutional model suits for Cimahi Tehno Park. The findings of the study revealed that the Regional Technical Implementation Unit (UPTD) system has several weaknesses that might affect the Science Techno Park (STP) management. One of these weaknesses includes STP's lack of independence in the UPTD structure. Therefore, Changing status to a Regional Public Service Agency (BLUD) could be a solution to overcome some of these limitations, providing more flexibility in management and funding. Existing as a BLUD brings several benefits, such as greater financial flexibility, managerial autonomy in decision-making, increased service quality, potential for additional income, faster decision-making, more efficient resource management, innovation in services, and financial independence.

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