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Social Media Influencers’ Role on Brand Engagement, Value, and Consumers' Intention to Buy Muslim Fashion Labika Yuyun Erdiyana; Istyakara Muslichah; Rika Mulia; Alldila Nadhira Ayu Setyaning
JBTI : Jurnal Bisnis : Teori dan Implementasi Vol 13, No 1 (2022): April 2022
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jbti.v13i1.14453

Abstract

This study examines the effect of the perceived influence of digital influencers on the purchase intention of brand recommendations by influencers who influence their followers. This research has two mediating variables: brand attachment in self-concept and expected brand value. This type of research is quantitative research, and the method used is convenience sampling with the criteria that respondents have followed the Instagram accounts of Muslim fashion brand digital influencers aged 18-27 years old and living in Indonesia. The method used is an online survey and sharing on their social media. The total sample used for this study was 150 respondents. The final results of this study indicate that perceived influence positively impacts brand engagement, brand expected value, and intention to buy recommended brands. Besides that, brand engagement also influences brand expected value. Lastly, both brand engagement and brand expected value positively impact the intention to buy the recommended brand.
Forecasting Unemployment Rate in Aceh Province: Can We Actually Overcome Those Numbers? Rika Mulia; Muhammad Zulhilmi; Winny Dian Safitri; Fricia Indriana
E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis Vol 23, No 2 (2022): Volume 23 No.2 Oktober 2022
Publisher : Faculty of Economics and Business, Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/e-mabis.v23i2.864

Abstract

Studi ini mengkaji kondisi pengangguran dan memprediksi kondisi pengangguran di masa depan di Provinsi Aceh. Penelitian ini bertujuan untuk menganalisis keadaan pengangguran di Provinsi Aceh dari tahun 1990 hingga 2019 dan memperkirakan gambaran pengangguran di Aceh dalam sepuluh tahun ke depan (2020 hingga 2030). Data dalam penelitian ini adalah data pengangguran Provinsi Aceh tahun 1990-2019. Metode analisis yang digunakan adalah Autoregressive Integrated Moving Average (ARIMA). Penelitian ini menyimpulkan bahwa jumlah pengangguran di Aceh pada tahun 2030 berjumlah 69.649 orang. Jumlah ini turun rata-rata 6,91%, namun angka pengangguran di perkotaan dan lulusan Diploma dan Sarjana meningkat. Hal ini menyarankan pembuat kebijakan, institusi pendidikan dan pemangku kepentingan terkait lainnya untuk mengidentifikasi akar penyebabnya, misalnya mereka harus mendorong perguruan tinggi untuk terus mengevaluasi kurikulumnya atau meningkatkan program terkait yang meningkatkan keterampilan seperti pelatihan profesional khusus atau kejuruan. Menjadi catatan penting bagi pemerintah Aceh untuk memperhatikan penyerapan tenaga kerja bagi masyarakat yang berpendidikan tinggi untuk mewujudkan pemerataan kesejahteraan masyarakat di Provinsi Aceh.
Implementasi Pelayanan Customer Service Pada Produk Tabungan Di Bank Syariah Safitri, Nova; Yulindawati, Yulindawati; Mulia, Rika
Jihbiz: Global Journal of Islamic Banking and Finance Vol 6, No 1 (2024)
Publisher : Program Studi Perbankan Syariah FEBI UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jihbiz.v6i1.25547

Abstract

Customer Service Bank Syariah Indonesia KCP Takengon Sengeda 1 Aceh Tengah selalu berusaha menjalankan perannya dalam membantu nasabah memilih produk tabungan serta memberikan informasi tentang produk-produk tabungan yang ada pada bank. Dan dalam mengatasi komplain nasabah Customer Service menjalankan dengan standar pelayanan yang sudah diterapkan. Tujuan penelitian ini untuk mengetahui peran Customer Service dalam melayani nasabah yang akan menggunakan produk tabungan dan strategi Customer Service mengatasi komplain nasabah. Penelitian ini merupakan pendekatan deskriptif kualitatif, melalui observasi, dokumentasi, dan wawancara dengan Supervisor Customer Service dan Customer Service. Hasil penelitian ini menunjukkan bahwa Bank Syariah Indonesia KCP Takengon Sengeda 1 Aceh Tengah telah mampu memberikan perannya sebagai Customer Service yang baik Customer Service juga membantu nasabah dalam memilih produk tabungan yang akan digunakan dan mengatasi komplain nasabah sesuai dengan standar pelayanan.
ANALISIS PEMANFAATAN PRODUK PEMBIAYAAN PENSIUN PADA BANK SYARIAH DI INDONESIA Artanoga, Fawwaz; Inayatillah, Inayatillah; Mulia, Rika
Jihbiz: Global Journal of Islamic Banking and Finance Vol 6, No 2 (2024)
Publisher : Program Studi Perbankan Syariah FEBI UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jihbiz.v6i2.25550

Abstract

This research aims to determine the utilization of pension financing at Bank Syariah Indonesia (BSI) in Aceh Tengah, Aceh Province. This research uses descriptive qualitative research methods. Interviews was conducted to collect facts, data or material objects which are not in the form of a series of numbers, but rather expressions in the form of language or discourse (whatever the form) through appropriate and systematic interpretation. it can be concluded that the BSI financing mechanism for pensions at one of their branch  in Aceh Tengah has demonstrated that activities are carried out in accordance with the established mechanism. There are customers who use pension financing for both productive and consumptive purposes.
APAKAH MENGGUNAKAN PRODUK YANG TIDAK “CRUELTY-FREE” DIANGGAP “CRUEL”? MULIA, RIKA; SAFITRI, WINNY DIAN; INDRIANA, FRICIA; HARMANI, HARMANI
JEBI (Jurnal Ekonomi dan Bisnis Islam) Vol 9, No 2 (2024): Juli - Desember 2024
Publisher : Universitas Islam Negeri Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15548/jebi.v9i2.1491

Abstract

Application of Path Analysis in Aceh Poverty Modeling Mulia, Rika; Dian Safitri, Winny
Transcendent Journal of Mathematics and Applications Vol 1, No 1 (2022)
Publisher : Syiah Kuala University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/tjoma.v1i1.28828

Abstract

The Human Development Index (HDI) is an important indicator of the success of efforts to improve the quality of human life. As a measure of quality of life, HDI is based on three basic aspects including aspects of health, education and a decent standard of living. There are several factors that can affect poverty, such as Zakat, Infaq and Sadaqah (ZIS), and the Family Hope Program (PKH). This study aims to determine the effect of the amount of ZIS funds and the number of recipients of PKH on poverty and HDI in Aceh in 2015-2020. This study uses a quantitative approach. The data analysis method in this study uses path analysis and Sobel test. The results showed that the amount of ZIS funds had a negative and insignificant effect on poverty in Aceh. The number of PKH recipients has a positive and insignificant effect on poverty in Aceh. The amount of ZIS funds has a positive and significant effect on HDI. The number of PKH recipients has a negative and insignificant effect on HDI in Aceh. Poverty has a negative and significant effect on HDI in Aceh. Poverty is able to mediate the effect of the amount of ZIS funds on HDI in Aceh. Poverty is unable to mediate the effect of the number of PKH recipients on the HDI in Aceh.
EVALUATING NPF OF MURABAHA SETTLEMENT STRATEGY: PERSPECTIVE OF RISK MANAGEMENT AND DSN MUI'S FATWA Mulia, Rika; Said Rafli Ridha; Fithriady
Journal of Sharia Economics Vol. 4 No. 2 (2023): Islamic Finance
Publisher : Program Studi Magister Ekonomi Syariah UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jose.v4i2.3311

Abstract

Non-Performing Financing (NPF) is one of the indicators in evaluating bank performance. Financing products with murabaha contracts are one of the products that dominate the Islamic banking industry where the percentage of its NPF will also affect profits. This study examines the strategy implemented by one of the Bank Syariah Indonesia (BSI) Area Office in Aceh Province towards Murabaha NPF from two perspectives, risk management and Fatwa DSN-MUI using a descriptive approach. The results conclude that in handling NPF, banks begin with negotiation/mediation approach, then gradually rescheduling, restructuring, reconditioning, execution of collateral/auctions and litigation. Those steps are in accordance with risk management concept in terms of preventing NPF and consistent with Fatwa DSN-MUI in terms of NPF settlement. However, among the obstacles are bad character debtors so that the settlement process will take a long period of time and keep being suspended. This is certainly a significant viewpoint for banks that educating and socializing the management of financing must be explained from the beginning and ensure that debtors understand all related applicable bank regulations. Keywords: Murabaha Financing, Non-Performing Financing, Risk Management, Fatwa DSN-MUI, Islamic Banks
THE INFLUENCE OF KNOWLEDGE, BENEFITS AND CONVENIENCE ON USERS OF QUICK RESPONSE CODE INDONESIA STANDARD (QRIS) AT BANK SYARIAH INDONESIA (BSI) MOBILE Meliza, Meliza; Ismuadi, Ismuadi; Mulia, Rika
International Journal of Kita Kreatif Vol 1, No 3 (2024): International Journals Kita Kreatif Vol.1 No. 3 Agustus 2024
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/ijkk.v1i3.40523

Abstract

The use of physical money is currently being replaced by electronic money. Indonesia is one of the countries that has started using electronic money for transactions. One of the electronic payment methods used by the Indonesian public is QRIS BSI mobile. QRIS is a facility that allows cashless transactions. This quantitative research aims to determine the influence of Knowledge, Benefits, and Ease of Use on the Decision to Use QRIS on BSI mobile among students. This study uses primary data obtained through the distribution of questionnaires via Google Forms. The population of this research consists of students from the 2023 cohort at UIN Ar-Raniry Banda Aceh. The sampling technique used is Purposive Sampling and Proportionate Stratified Random Sampling. The analysis tool used is SPSS Version 26. The results of this study indicate that Knowledge, Benefits, and Ease of Use have a positive and significant effect on the Decision to Use QRIS on BSI mobile among students. The Ease of Use variable has the most dominant influence on the Decision to Use.
Implementasi Pelayanan Customer Service Pada Produk Tabungan Di Bank Syariah Safitri, Nova; Yulindawati, Yulindawati; Mulia, Rika
Jihbiz: Global Journal of Islamic Banking and Finance Vol. 6 No. 1 (2024)
Publisher : Program Studi Perbankan Syariah FEBI UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jihbiz.v6i1.25547

Abstract

Customer Service Bank Syariah Indonesia KCP Takengon Sengeda 1 Aceh Tengah selalu berusaha menjalankan perannya dalam membantu nasabah memilih produk tabungan serta memberikan informasi tentang produk-produk tabungan yang ada pada bank. Dan dalam mengatasi komplain nasabah Customer Service menjalankan dengan standar pelayanan yang sudah diterapkan. Tujuan penelitian ini untuk mengetahui peran Customer Service dalam melayani nasabah yang akan menggunakan produk tabungan dan strategi Customer Service mengatasi komplain nasabah. Penelitian ini merupakan pendekatan deskriptif kualitatif, melalui observasi, dokumentasi, dan wawancara dengan Supervisor Customer Service dan Customer Service. Hasil penelitian ini menunjukkan bahwa Bank Syariah Indonesia KCP Takengon Sengeda 1 Aceh Tengah telah mampu memberikan perannya sebagai Customer Service yang baik Customer Service juga membantu nasabah dalam memilih produk tabungan yang akan digunakan dan mengatasi komplain nasabah sesuai dengan standar pelayanan.
ANALISIS PEMANFAATAN PRODUK PEMBIAYAAN PENSIUN PADA BANK SYARIAH DI INDONESIA Artanoga, Fawwaz; Inayatillah, Inayatillah; Mulia, Rika
Jihbiz: Global Journal of Islamic Banking and Finance Vol. 6 No. 2 (2024)
Publisher : Program Studi Perbankan Syariah FEBI UIN Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jihbiz.v6i2.25550

Abstract

This research aims to determine the utilization of pension financing at Bank Syariah Indonesia (BSI) in Aceh Tengah, Aceh Province. This research uses descriptive qualitative research methods. Interviews was conducted to collect facts, data or material objects which are not in the form of a series of numbers, but rather expressions in the form of language or discourse (whatever the form) through appropriate and systematic interpretation. it can be concluded that the BSI financing mechanism for pensions at one of their branch  in Aceh Tengah has demonstrated that activities are carried out in accordance with the established mechanism. There are customers who use pension financing for both productive and consumptive purposes.