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Analisis Tingkat Kepuasan Konsumen Terhadap Pelayanan Ojek Online (Grab) Di Kota Parepare Kurniawan Kurniawan; Andi Sulfanita; Hendro Widarto; Adnan Adnan
Journal on Education Vol 7 No 1 (2024): Journal on Education: Volume 7 Nomor 1 Tahun 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v7i1.7154

Abstract

The increasing demand for transportation services has made various transportation service entrepreneurs take various ways to improve their services, including creating online transportation services called online motorcycle taxis. The quality of service to consumers is very determining in measuring the level of customer satisfaction because these things are closely related to each other. This research aims to determine the level of consumer satisfaction with online motorcycle taxi services named Grab based on 5 dimensions of service quality. The method used in this research is quantitative descriptive and is analyzed using the Statistical Package For Social Sciences or SPSS program version 24. The research results show that the customer response to the 5 dimensions of service quality which are tangible, empathy, responsiveness, reliability and assurance is 77.8%. This is means the customer are happy to use online motorcycle taxi transportation service from Grab because this value is in the good category.
SOSIALISASI SANITASI LINGKUNGAN DI KAMPUS UNIVERSITAS MUHAMMADIYAH PAREPARE Andi Sulfanita; Muh. Syahril Mubarak A. Taufan; Aldi Ashary; Muh. Syukur Kahar; Nurul Pratiwi; Nurul Putri Amalia; Taufik Hidayat; Rini Anggriani
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 6, No 12 (2023): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v6i12.4543-4549

Abstract

Kuliah Kerja Nyata (KKN) Universitas Muhammadiyah Parepare, angkatan XXV Kelompok 4 Tahun 2023 di lokasi kampus II UM Parepare, melaksanakan salah satu Tri Dharma Pergurun Tinggi yang menjadi keharusan bagi Mahasiswa yang ingin menyelesaikan studinya yang berlokasi di Kampus UM Parepare. Tujuan pengabdian ini adalah memberikan pemahaman tentang sanitasi lingkungan di kampus UM Parepare, serta pelatihan membuat produk UMKM. Progran kerja dilakukan berorintasi pada kebersihan lingkungan kampus, pengolahan sampah menjadi produk yang bernilai ekonomis. Hasil pengabdian memberikan gambaran meningkatnya pengetahuan warga kampus dalam hal ini mahasiswa, staf dan dosen di lingkup UM Parepare tentang pentingnya menjaga kesehatan dengan cara menjaga kebersihan kampus melalui kegiatan pembersihan kampus, mushallah, toilet, serta pengolahan sampah yakni pembuatan komposter serta pembuatan produk yang bernilai ekonomi.
ANALISIS PERENCANAAN LAPIS TAMBAH PERKERASAN JALAN KAIYA – MAELANG PROVINSI SULAWESI UTARA Muhammad Aidil; Andi Sulfanita
Jurnal Rekayasa Teknik Sipil dan Lingkungan - CENTECH Vol. 7 No. 1 (2026): Vol. 7 No. 1 (2026): Jurnal Rekayasa Teknik Sipil dan Lingkungan, APRIL 2026, I
Publisher : UKI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cen.v7i1.8006

Abstract

The increase in traffic volume, particularly heavy vehicles, can reduce the structural performance of road pavements, making appropriate maintenance measures necessary to maintain road serviceability. The Kaiya–Maelang Road section in North Sulawesi is part of the main Trans Sulawesi corridor and plays an important role in supporting community mobility and goods distribution. This study aims to analyze the required overlay thickness on the Kaiya–Maelang Road section to maintain pavement structural performance throughout its design life. The research employed a quantitative approach using pavement rebound deflection data obtained from Benkelman Beam testing at Stations 7+000 to 9+000 and average daily traffic (ADT) data. Overlay thickness was analyzed based on the 2024 Road Pavement Design Manual (MDP 2024) by considering maximum deflection, deflection curvature, and planned traffic loading expressed as Cumulative Equivalent Standard Axle (CESA). The results showed that the traffic volume of 13,982 vehicles per day with an annual growth rate of 4.75% produced a CESA value of 8.11 million for a 10-year design life. The maximum deflection value was 0.817 mm, while the adjusted Falling Weight Deflectometer (FWD) deflection value was 0.488 mm. Although no indication of permanent deformation was identified, fatigue cracking analysis indicated the need for overlay treatment. The analysis concluded that a total overlay thickness of 150 mm is required, consisting of a 70 mm Asphalt Concrete–Wearing Course (AC-WC) layer and an 80 mm Asphalt Concrete–Binder Course (AC-BC) layer. This overlay thickness is considered adequate to maintain the structural performance of the pavement throughout the design life. Keywords: Planning analysis; Overlay; Road paving.