Article Per Year (5 Year)
p-Index From 2020 - 2025
2.696
P-Index
This Author published in this journals
All Journal Stabilita : Jurnal Ilmiah Teknik Sipil Fakultas Teknik Universitas Halu Oleo Kendari Sultra Civil Engineering Journal (SCiEJ) Cantilever: Jurnal Penelitian dan Kajian Bidang Teknik Sipil Jurnal Riset Rumpun Ilmu Teknik (JURRITEK) Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Jurnal Karajata Engineering Konstruksi: Publikasi Ilmu Teknik, Perencanaan Tata Ruang dan Teknik Sipil Venus: Jurnal Publikasi Rumpun Ilmu Teknik J-CEKI
Andi Bustan Didi
Universitas Muhammadiyah Parepare
Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Electrical & Electronics Engineering Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Transportation

Published : 19 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Cantilever: Jurnal Penelitian dan Kajian Bidang Teknik Sipil

 1 
The Satisfaction of Grab Users in Parepare City Using The Structural Equation Model: Kepuasan Pengguna Grab di Kota Parepare Menggunakan Model Persamaan Struktural Nur Ayatillah; Hakzah; Andriyani; Andi Bustan Didi
Cantilever: Jurnal Penelitian dan Kajian Bidang Teknik Sipil Vol. 13 No. 2 (2024): Cantilever
Publisher : Department of Civil Engineering and Planning, Faculty of Engineering, Sriwijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35139/cantilever.v13i2.307

Abstract

The challenges faced by the city of Parepare, South Sulawesi, in providing adequate public transportation have led many residents to rely on online transportation services such as Grab. The purpose of this study was to analyze user satisfaction with Grab using Structural Equation Modeling (SEM) version 23. This quantitative research involved a sample of 247 Grab Bike users in Soreang District, with data collected through questionnaires. The analysis included validity and reliability tests as well as model fit assessment. The results indicated that the variables tangible, empathy, reliability, responsiveness, and price had a positive and significant effect on customer satisfaction, while assurance did not. The model fit test revealed that some indices met the criteria, but others did not, such as TLI, NFI, CFI, and RMSEA, which showed a poor fit.
Co-Authors A Sulfanita A. Aldi Syarifuddin Abdul Rahim Adnan Adnan Adnan Akbar, Muh. Andi Sulfanita Andriyani Arif, Muh Andri Wirawan Aslan Aslan Awaluddin Hakzah Hamka Hamka Ichsan Ichsan Ilham L Ismayani Reski Aulia Iswandi L Muh. Alip Azhar Alwi Muhammad Taufiq Muhlis Nilwan, Muhammad Nur Ayatillah Nurul Patria Rahmawati Rahmawati Rahmawati Rahmawati, Rahmawati Robintiar, Robintiar Rusli, Andi Saputra, Darmawan Sulfanita, Andi