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All Journal Jurnal Ekonomi Daya Saing : Jurnal Ilmu Manajemen Diklat Review : Jurnal manajemen pendidikan dan pelatihan Jurnal Scientia Jurnal Pengabdian Masyarakat Akademisi International Journal of Islamic Business and Management Review Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Jurnal Bisnis Kompetitif Jurnal Pengabdian Kompetitif Eko dan Bisnis: Riau Economic and Business Review
Diana Sri Dewi
Sekolah Tinggi Ilmu Ekonomi Riau
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT DAN INNOVATION CAPABILITY TERHADAP CUSTOMER SATISFACTION PADA PERBANKAN SYARIAH MILIK PEMERINTAH DI KOTA PEKANBARU Diana Sri Dewi; Sri Restuti
Jurnal Ekonomi Vol 22, No 4 (2014)
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (518.519 KB) | DOI: 10.31258/je.22.4.p.172-183

Abstract

The research aimed to know the effect of each dimension of Customer Relationship Management either directly or through Innovation Capability to Customer Satisfaction. The data collection using questionnaire that has been done a pretest with 165 respondents selected by using purposive sampling method. The main analysis is structural equetion modeling using Partial Least Square (PLS) as a variance/component based approach which does not required the fullfillment o data. The result of the research show that how good the prediction model of Customer relationship Management for Innovation Capability. But only Long-term Partnership and Technology-based CRM dimensions that have a great positive significant influence, with Long-term Partnership are most important, while Information Sharing tending to moderate significant influence lowering Innovation Capability. The improvement Information Sharing could change the effect to be positive. The facts also indicated how good the prediction model of Customer Relationships Management and Innovation Capability for Customer Satisfaction. Innovation Capability give the significant positive effect among medium and large as Long-term Partnership dimensions. While Technology-based CRM with a great direct influence.In this case, Innovation Capability plays an important role to produced the great total effect as moderating from Long-term Partnerships and Technology-based CRM. Customer Involvement indicated as initial point inCcustomer Relationship Management strategy and together with Joint Problem Solving role to strengthen Long-term Partnership.
THE INFLUENCE OF MOTIVATION, CREATIVITY, AND FAMILY ENVIRONMENT ON INTEREST IN ENTREPRENEURSHIP IN STUDENT ENTREPRENEURSHIP COMMUNITIES RIAU HIGH SCHOOL OF ECONOMICS Nurul Sukriani; Dian Febrina; Diana Sri Dewi
Jurnal Scientia Vol. 11 No. 02 (2022): Education, Sosial science and Planning technique, November
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to determine the effect of Motivation, Creativity and Family Environment, on entrepreneurial interests among Riau of High School Economic Students. Methodology: The research method used was a survey method using a questionnaire distibuted to 35 samples. While the instrument quality testing techniques include validity and reliability tests. The classic assumption test technique uses the normality test, multicollinearity test, and heteroscedasticity test. As for testing the hypothesis using multiple linear regression analysis, t test (partial), and f test (simultaneous). Results: That only the Motivation variable has a significant effect on the Entrepreneurial Interest. Whereas Creativity And Family Environment Variables, there is no significant influence between creativity and the family environment on partiality for Entrepreneurial interest but on simultaneously, there is an influence between motiviation, creativity and family environment on entrepreneurial interests.
Training on Making Liquid Laundry Soap as an Effort to Realize a Home Industry MSME Unit for Women Residents of Talang Sungai Limau Village, Rakit Kulim District, Indragiri Hulu Regency, Riau Province Arhipen Yapentra; Putra Budi Ansori; Risman Risman; Muh. Ali Aqsa; Yulia Harwina; Diana Sri Dewi; Mahbubah Srimulatsih
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 2, No 1 (2023): January 2023
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v2i1.280

Abstract

This article was created as one of the outcomes of Community Service activities in STIE Riau's assisted villages as partners, namely Talang Sungai Limau Village, Rakit Kulim District, Indragiri Hulu Regency, Riau Province. Held on September 24-25 after a series of preparatory activities. This activity aims to increase the skills and interest of PKK women in partner villages to make household production as well as efforts to foster interest in MSMEs for residents as an effort to improve the family economy. Activities carried out in lectures, discussions and practice of making liquid laundry soap to packaging and explaining simple marketing methods. On the first day, an introduction to materials and methods of making as well as the practice of making liquid laundry soap is given. After settling for 24 hours, packaging and an explanation of sales are carried out as well as an estimate of the capital and profits obtained from one package of liquid laundry soap which produces 100 bottles with a volume of 200 ml.
PERAN KETERAMPILAN DAN PENGALAMAN USAHA TERHADAP KEBERHASILAN USAHA PARA PELAKU USAHA MAKANAN DI KECAMATAN TUAH MADANI KOTA PEKANBARU Sukriani, Nurul; Dewi, Diana Sri; Febrina, Dian
Diklat Review : Jurnal manajemen pendidikan dan pelatihan Vol. 8 No. 1 (2024): Kolaborasi Inovasi, Edukasi, dan Pemberdayaan Menuju Penguatan Kapasitas Masyar
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/diklatreview.v8i1.1737

Abstract

This research aims to determine the Business Success of food entrepreneurs in Tuah Madani District, Pekanbaru, using the variables Business Experience and Entrepreneurial Skills to analyze their influence on Business Success. The population in this research is all food business actors who run food businesses in Tuah Madani District, Pekanbaru City, the exact number of which is not yet known. For an unknown population, the sample size in this study used the Wibisono formula and a sample of 97 people. Data collection was carried out using a questionnaire method, namely by providing a list of statements to respondents. The data analysis technique used is multiple linear regression analysis operated through the SPSS 20 for Windows program. The results of the research show that simultaneously and partially the variables Business Experience and Entrepreneurial Skills have a significant effect on Entrepreneurial Success among food business actors in Tuah Madani District, Pekanbaru. Keywords: Business Success, Business Experience, Entrepreneurial Skills
Motivasi Usaha dan Penyuluhan Teknik Peningkatan Pelayanan Usaha Rumah Tangga di Sidomulyo Barat, Kota Pekanbaru Febrina, Dian; Ansori, Putra Budi; Wicara, Dinda Genta; Dewi, Diana Sri; Nurhayana, Nurhayana
Jurnal Pengabdian Masyarakat Akademisi Vol. 3 No. 3 (2024)
Publisher : Jurnal Pengabdian Masyarakat Akademisi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jpma.v3i3.1056

Abstract

Tujuan Pengabdian masyarakat ini adalah memberikan penyuluhan untuk memberikan semangat usaha usaha dan teknik peningkatan pelayanan usaha pada usaha rumahan yang ada di RT 08 RW 11 Kelurahan Sidomulyo Barat, Kecamatan Tuah Madani. Target minimal kegiatan adalah mampu menambah pengetahuan dan memberi semangat kepada ibu-ibu yang sudah memiliki usaha maupun usaha yang baru akan dirintis. Kegiatan dilaksanakan pada yaitu : Sabtu dan Minggu, 04-05 Mei 2024, melalui rapat disepakati tempat dilakukan di Perumahan Vila Bunga Arengka Blok. C 1, RT.08 RW 11 Kelurahan Sidomulyo Barat Kecamatan Tuah Madani Kota Pekanbaru, Riau. Peserta terdiri dari 23 orang ibu rumah tangga , 14 orang ibu-ibu sudah mempunyai usaha kue, usaha loundry, usaha makanan prozen, kedai harian ,pembuatan bumbu pecal dan tahu pedas. Hasil pengabdian masyarakat ini adalah Pertama, peserta mendapat pengetahuan baru berdasarkan berbagai pengalaman oleh pelaku usaha sukses agar peserta yang sudah memiliki usaha dapat memperbaiki manajemen usaha, meningkatkan kualitas pelayanan terhadap pelanggan dan meperluas jaringan pertemanan termasuk melakukan kontrol keuangan secara tepat guna agar usaha dapat maju. Kedua, setelah mendapatkan penyuluhan juga dapat dengan mudah dan sungguh-sungguh dapat mendapatkan penghasilan rutin dari penjualan online maupun offline. Berdasarkan hasil praktik penjualan secara onlinie dalam 20 jam dan mampu menghasilakan uang rata-rata sebesar Rp 22.000 dari memanfaatkan secara positif media sosial dan jaringan pertemanan
Literasi Keuangan UMKM Menuju Mitra Binaan BUMN di Perumahan Garuda Sakti Residence Kelurahan Air Putih Pekanbaru Nurhayana, Nurhayana; Dewi, Diana Sri; Wicara, Dinda Genta; Liyas, Jeli Nata; Febrina, Dian; Ansori, Putra Budi
Jurnal Pengabdian Masyarakat Akademisi Vol. 4 No. 1 (2025)
Publisher : Jurnal Pengabdian Masyarakat Akademisi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jpma.v4i1.1256

Abstract

Tujuan Pengabdian masyarakat ini adalah memberikan penyuluhan untuk memberikan pengetahuan , pemahaman dan keterampilan literasi keuangan melalui penyuluhan bimbingann pencatatan laporan keuangan di Perumahan Garuda Sakti Residense RT 05 RW 01 Kelurahan Air Putih, Kecamatan Tuah Madani. Target minimal kegiatan ini adalah mampu menambah pengetahuan masyarakat khususnya UMKM Rumah tangga Perumahan Garuda Sakti Residence Panam tentang literasi keuangan melalui sosialisasi dan bimbingan dasar pencatatan laporan keuangan usaha. Kegiatan dilaksanakan pada yaitu : Sabtu, 19 Oktober 2024, melalui rapat disepakati tempat dilakukan di di Perumahan Garuda Sakti Residense RT 05 RW 01 Kelurahan Air Putih, Kecamatan Tuah Madani, Riau. Peserta terdiri dari 25 orang ibu rumah tangga dari 32 orang peserta arisan. Peserta ada yang telah memiliki usaha mandiri berupa, kedai harian, penjual makanan dan sarapan pagi, usaha kue, dan usaha laundry. Hasil pengabdian masyarakat ini adalah Pertama, meningkatnya pemahaman peserta ibu-ibu rumah tangga yang memiliki usaha berhasil memperdalam pemahaman mereka mengenai konsep dasar literasi keuangan, Kedua, meningkatnya keterampilan pencatatan keuangan, menyadari risiko usaha dan meningkatkan daya saing ibu rumah tangga yang memiliki usaha memperoleh kesempatan untuk mengasah keterampilan mereka dalam menerapkan konsep literasi keuangan dalam situasi nyata. Serta menyadari resiko usaha yang mungkin dialami, sehingga pelaku usaha harus waspada terhadap keumungkinan tersebut. Selanjutnya, bila pengelolaan keuangan sudah baik dan usahapun sudah stabil, maka memungkinkan dapat menjadi mitra binaan BUMN/D
PENGARUH DISIPLIN KERJA DAN KOMITMEN ORGANISASI KARYAWAN PT. CILIANDRA PERKASA DESA BANDUR PICAK KECAMATAN KOTO KAMPAR HULU KABUPATEN KAMPAR PROVINSI RIAU Nurhayana, Nurhayana; Sri Dewi, Diana
Jurnal Daya Saing Vol. 11 No. 2 (2025): Dinamika Manajemen, Ekonomi, dan Kebijakan Publik di Era Digital
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i2.2283

Abstract

This study aims to examine the influence of organizational culture on employee engagement among Secretariat employees of the Regional People's Representative Council (DPRD) in regencies and cities across Riau Province. The research is expected to provide both theoretical contributions to the development of management science particularly in the areas of organizational behavior and human resource management and practical benefits for improving employee engagement in public institutions. The population of the study consists of 589 employees, from which a sample of 239 respondents was determined using the Slovin formula. Data analysis was conducted using Structural Equation Modeling (SEM). The results indicate that organizational culture has a positive and significant influence on employee engagement. These findings highlight the strategic importance of fostering a strong organizational culture to enhance employee attachment, commitment, and involvement in the public sector context. Keywords: Organizational Culture, Employee Engagement
PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. AGUNG TOYOTA CABANG SOEKARNO HATTA DI PEKANBARU Dewi, Diana Sri
Eko dan Bisnis: Riau Economic and Business Review Vol. 8 No. 4 (2017)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v8i4.178

Abstract

This study aims to determine the effect of Work Environment on Employee Performance At PT Agung Toyota Cabang Soekarno Hatta In Pekanbaru. As for the population in this study are all employees in PT Agung Toyota Cabang Soekarno Hatta In Pekanbaru, which amounted to 44 people and the population in this study used as a sample by using the census method of all employees. Data analysis used is descriptive analysis, beside that also use analysis of quantitative analysis that is using simple linier regression with help of program SPSS version 17.00. From the results can be concluded a simple linear regression analysis that the work environment has a significant effect on employee performance at PT Agung Toyota Cabang Soekarno Hatta In Pekanbaru. The result of simple linear regression analysis is Y = 6,730 + 0,857X + e
PENGARUH KEPEMIMPINAN TERHADAP KINERJA KARYAWAN PADA PT. RIAU POS INTERMEDIA DI KOTA PEKANBARU Dewi, Diana Sri
Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 2 (2021): Determinasi Kinerja, Keputusan Bisnis, dan Perilaku Konsumen pada Berbagai Sek
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v12i2.324

Abstract

This research was conducted at PT. Riau Pos Intermedia Pekanbaru located on HR.Soebrantasstreet KM. 10.5 Pekanbaru. This study aims to determine the influence of leadership on employee performance at PT. Riau PosIntermedia Pekanbaru.In analyzing the data obtained from the research object using descriptive analysis and quantitative analysis using SPSS program. Based on the results in this study can be concluded that leadership has a significant and positive impact on employee performance at PT. Riau Pos Intermedia Pekanbaru. .From the regression results in this study, can be seen the regression equation as follows: Y = 15.714 + 0.946 X. This means that the value of a is 15.714 this value shows that when the variable Leadership (variable X) is zero, then Performance (variable Y) of 15.714. While the value of b is 0.946, meaning that when an increase in the value of Leadership variable (variable X) of 1 (one) unit then Performance (variable Y) will increase by 0.946 units.The result of t test is known that t count (6,527)> t table (2.03224) and significance (0,000) <0,05. Thus Ho is rejected and Ha accepted. This means that there is a significant influence of leadership variables on employee performance at PT. Riau Pos Intermedia Pekanbaru. The direction of its influence is positive. This means that the better the leadership will improve employee performance at PT. Riau Pos Intermedia Pekanbaru.The coefficient of determination (R ²) is 0,556. Means the relationship between independent variables (leadership) to the dependent variable (performance) of 55.6%. While the remaining 44.4% influenced by other variables that are not included in this study.
PENGARUH MOTIVASI TERHADAP KINERJA KARYAWAN BAGIAN GUDANG PADA PT.SICEPAT EKSPRES INDONESIA CABANG PEKANBARU Dewi, Diana Sri; Cahyono, Jeki Tri
Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 3 (2021): Analisis SDM, Keputusan Pembelian, dan Kebijakan Keuangan di Era Pandemi
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v12i3.348

Abstract

This research was at PT.Sicepat Ekspres Indonesia - Branch Pekanbaru   in 2021. The purpose of research is know whether motivation work   significant of the performance of an employee at PT.Sicepat Ekspres Indonesia - Branch Pekanbaru.  Population in this research is population in research it is all warehouse employees of PT. Sicepat Ekspres Indonesia Pekanbaru Branch, totaling 60 people in 2021. Because population in research this is a little hence writers use of a whole population that there is to are only sampled. Based on the values t obtained t count of  5,670 while value t table was in 2,00247 which means t count = 5,670 > 2,00247 then H0 turned down and Ha received is the motivation work   of the performance of warehouse employees of at PT.Sicepat Ekspres Indonesia - Branch Pekanbaru  . The motivation work  of the performance at warehouse employees of at PT.Sicepat Ekspres Indonesia - Branch Pekanbaru of 36,1% and 63,9%  influenced by the other factors that are not pursuing in this research . The research showed that motivation work  have had a positive impact and significant of the performance at warehouse employees of at PT.Sicepat Ekspres Indonesia - Branch Pekanbaru. With the regression equation is linear simple as follows: Y = 16,138 + 0,630X.  So this research to strengthen previous studies
Co-Authors Arhipen Yapentra Aziz, Andi Abdul Cahyono, Jeki Tri Dian Febrina Dinda Genta Wicara Eka Putra Febrina, Dian Jeli Nata Liyas Jeli Nata Liyas Jenita Jenita MAHBUBAH SRIMULATSIH Muhammad Ali Aqsa Nikmah, Junita Ulfatun nova syafrina NURHAYANA NURHAYANA Nurhayana Nurhayana Nurhayana, Nurhayana Nurul Sukriani NURUL SUKRIANI Puspa Gundary Putra Budi Ansori Risman Risman Saputri, Marlinda Siti Rofidah Sri Restuti Sukriani, Nurul Teuku Reza Kurniawan Wicara, Dinda Genta Yulia Harwina Yulia Harwina