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Evaluation of the Success of Enterprise Resource Planning in A Company Engaged in the Pharmaceutical Distribution with the Information System Success Model Rayi Dwipanilih; Viany Utami Tjhin
Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Vol 4, No 1 (2023): Edisi Januari
Publisher : LPPM STIKOM Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/kesatria.v4i1.124

Abstract

The purpose of this study is to identify the elements that affect user satisfaction and the effectiveness of the implementation of the ERP system at PT Indofarma Global Medika as well as the elements that require improvement in order to boost the effectiveness of the ERP applications at PT Indofarma Global Medika. Information Quality, System Quality, and Service Quality are used as independent variables in this research. Use, user satisfaction, and net benefits are the dependent variables. The study's sample consists of actual users who are employed by PT Indofarma Global Medika in the departments of sales, purchasing, warehouse management, and financial accounting. The sample was taken using the purposive sampling technique. One hundred surveys were given directly to users who were actively collecting data using the questionnaire method. With statistical test hypothesis testing, the statistical approach employs multiple linear regression analysis. The validity test results demonstrate that the Cronbach's Alpha value is more than 0,7 indicating that the variable is legitimate for further testing. The p-values test findings reveal that system quality, information quality, service quality, and user happiness all significantly influence net benefits, whereas use has a less significant impact
EVALUATING ENTERPRISE RESOURCE PLANNING SUCCESS AT PT. XYZ: AN EXTENDED UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT) PERSPECTIVE Rayi Dwipanilih; Muhammad Ikhwan
Journal of Social and Economics Research Vol 7 No 1 (2025): JSER, June 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i1.1015

Abstract

From the perspective of user acceptance, this research assesses the success of the Enterprise Resource Planning (ERP) system's implementation at PT. XYZ. Based on the UTAUT model, this study considers Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC) as crucial factors that shape system Use, User Satisfaction, and eventual Net Benefit. A questionnaire-based survey was administered to 100 active ERP users at PT. XYZ to gather the necessary data. Quantitative analysis was performed using SmartPLS 4.0 for validity, reliability, and hypothesis testing. The results demonstrate that Performance Expectancy, Effort Expectancy, and Facilitating Conditions are significant predictors of Use and/or User Satisfaction. However, Social Influence does not significantly impact Use. Furthermore, the study reveals that the mere act of Use has an insignificant impact on both User Satisfaction and Net Benefit, while User Satisfaction significantly and positively influences Net Benefit. The study highlights critical factors for ERP success at PT. XYZ from a user acceptance viewpoint, offering actionable recommendations for enhancing system adoption and organizational benefits.
Enhancing Academic Service Efficiency: Design, Implementation, and Evaluation of a Web-Based Laboratory Booking System Using the Systems Development Life Cycle Framework Dwipanilih, Rayi; Annisa, Ellis; Ikhwan, Muhammad
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 5 No. 4 (2025): MALCOM October 2025
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v5i4.2162

Abstract

This study addresses inefficiencies in higher education administration that hinder the achievement of Sustainable Development Goal 4 (SDG 4), particularly in managing shared academic resources like laboratories. It presents the design, implementation, and evaluation of a web-based laboratory booking system developed using the Waterfall model within the Systems Development Life Cycle (SDLC), utilizing JavaServer Pages (JSP) and MySQL. The system features real-time lab availability tracking, automated booking, and an integrated administrative dashboard. Usability was assessed through quantitative testing and a System Usability Scale (SUS) survey involving 30 participants, including students and lab staff. Results showed a task completion rate above 95% and an average SUS score of 83.6, categorized as “excellent” and within the top usability percentile. The findings demonstrate that a systematically developed web-based solution can substantially enhance administrative efficiency, resource utilization, and user satisfaction. Moreover, the research provides a scalable and replicable model for academic institutions aiming for digital transformation, underscoring that improving operational systems is a critical step toward realizing the goals of quality education and institutional sustainability aligned with SDG 4.
EVALUATING ENTERPRISE RESOURCE PLANNING SUCCESS AT PT. XYZ: AN EXTENDED UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT) PERSPECTIVE Rayi Dwipanilih; Muhammad Ikhwan
Journal of Social and Economics Research Vol 7 No 1 (2025): JSER, June 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i1.1015

Abstract

From the perspective of user acceptance, this research assesses the success of the Enterprise Resource Planning (ERP) system's implementation at PT. XYZ. Based on the UTAUT model, this study considers Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC) as crucial factors that shape system Use, User Satisfaction, and eventual Net Benefit. A questionnaire-based survey was administered to 100 active ERP users at PT. XYZ to gather the necessary data. Quantitative analysis was performed using SmartPLS 4.0 for validity, reliability, and hypothesis testing. The results demonstrate that Performance Expectancy, Effort Expectancy, and Facilitating Conditions are significant predictors of Use and/or User Satisfaction. However, Social Influence does not significantly impact Use. Furthermore, the study reveals that the mere act of Use has an insignificant impact on both User Satisfaction and Net Benefit, while User Satisfaction significantly and positively influences Net Benefit. The study highlights critical factors for ERP success at PT. XYZ from a user acceptance viewpoint, offering actionable recommendations for enhancing system adoption and organizational benefits.
Penerapan Google Sheets sebagai Sistem Otomatisasi Pencatatan Barang untuk Stok Opname di Gudang Cresta Management Nessa Wulan Rosdiana; Roni Faslah; Rayi Dwipanilih
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 4 No. 2 (2026): April : Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v4i2.1535

Abstract

This research was conducted with the aim of developing an automation system for recording warehouse inventory based on Google Sheets to improve the effectiveness and efficiency of the stocktaking process at the Cresta Management warehouse. This research was based on problems in the semi-manual process that used logbooks and separate files for each group of goods, which caused problems such as data duplication, limited data access, lack of data transparency, and lengthy recapitulation process. This research used the Research and Development method using the ADDIE model (Analyze, Design, Develop, Implement, and Evaluate). Data were collected through observastion, interviews, questionnaires, and documentation. The result of this development is a system consisting of a login page, goods transcation recording, warehouse dashboard, stock reports, stock cards, and PDF report exports. This study also produced evaluation scores regarding the system’s feasibilty: 93,3% from the first media expert, 80% from the second media expert, 73,3% from the material expert, and 91,75% from users through User Acceptance Testing. These evaluation results indicate that the system is feasible for use and implementation in supporting warehouse operations, as it provides real time data updates, improves the efficiency of goods reporting, and enhances warehouse transactions.
EMPOWERING HOUSEWIFE MSMES THROUGH SUSTAINABLE HEALTHY FOOD BUSINESSES Susan Febriantina; Inkreswari Retno Hardini; Rizki Firdausi Rachmadania; Hera Khairunnisa; Sabo Hermawan; Rayi Dwipanilih; Diva Diamantiara Dynessa; Radhit Aditya Junod
Jurnal Pemberdayaan Masyarakat Madani (JPMM) Vol. 10 No. 1 (2026): Jurnal Pemberdayaan Masyarakat Madani (JPMM) (DOAJ & SINTA 4 Indexed)

Publisher : Faculty of Economics and Business, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JPMM.010.1.06

Abstract

This community service initiative, conducted on May 30, 2026, at the Aula SDIT Ummul Quro, Depok, aimed to enhance the capacity of the Sehat Bugar Baitussalam Community (KSBB) members in developing sustainable healthy food businesses.Aligned with Sustainable Development Goals (SDGs) 1 (No Poverty) and 8 (Decent Work and Economic Growth), the program equipped 31 participating housewives with essential skills through participatory training. Implemented in three systematic stages, the training covered healthy food processing based on raw food concepts and fundamental MSME accounting. Quantitative evaluation using pre-test and post-test instruments demonstrated a statistically significant improvement in participants' understanding, with average scores increasing from 85.95 to 86.87. Furthermore, 32.26% of participants exhibited marked score increases, while 41.94% maintained high stable scores. The outcomes indicate that integrating practical culinary education with foundational financial literacy is highly effective in fostering entrepreneurial independence and enabling the adoption of sustainable business models among grassroots communities.