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Analisis Pengaruh Kualitas Mutu Pelayanan Kesehatan Ibu dan Anak terhadap Kepuasan Ibu Hamil Di Puskesmas Topore Kabupaten Mamuju Safitri, Norma; Burhanuddin, Yuniarti Eka; Syahrianti, Syahrianti; Putri, Hanriska Awidiya; Ekawati, Erni Agit
Mando Care Jurnal Vol. 4 No. 1 (2025): Juni 2025
Publisher : Yayasan Mandar Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55110/mcj.v4i1.225

Abstract

The quality of maternal and child health (MCH) services plays a key role in pregnant women’s satisfaction. This cross-sectional study analyzed the impact of MCH service quality on satisfaction among 60 pregnant women at Topore Health Center, Mamuju Regency, using purposive sampling. Data were collected via the SERVQUAL questionnaire covering five service quality dimensions (physical evidence, reliability, responsiveness, assurance, empathy) and satisfaction levels. Analysis with chi-square and linear regression showed an average service quality score of 3.45 (scale 1 – 5), with responsiveness highest (3.8) and physical evidence lowest (3.2). About 65% of respondents were satisfied, while 35% were dissatisfied due to long waits and inadequate facilities. Service quality was significantly associated with satisfaction (p = 0.001) and explained 58% of its variance (R² = 0.58). The study concludes that MCH service quality significantly affects pregnant women’s satisfaction at Topore Health Center.
The Effect of Storyline Therapy on The Development Language in 3 Years Age Children Ekawati, Erni Agit; Alasiry, Ema; Karo, Marni Br; Usman, Andi Nilawati; Tambaip, Titus
JURNAL KEBIDANAN Vol. 13 No. 2 (2023): Oktober 2023
Publisher : Politeknik Kesehatan Kementerian Kesehatan Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31983/jkb.v13i2.8907

Abstract

Delays or disorders in children's speech and language in Indonesia are increasingly common, parents must be aware of their child's speech development, remembering that if these delays are not treated early, they will result in intelligence and behavioral disorders. The aim of this research is to determine the effect of storytelling therapy on language development in 3-year-old children at Posyandu Arumsari III Puskesmas Mranggen I. This type of research is a quantitative, quasi-experimental design type One Group Pretest Posttest design. The population of this study was all children under 3 years old at the Posyandu Arumsari III, Desa Kembangarum, Puskesmas Manggen 1, Kabupaten Demak, with a total of 26 children. The sample is determined by Federer's formula of 18 respondents. The sampling technique in this research is purposive sampling. Data analysis used univariate and bivariate analysis using Wilcoxon. Language development in children 3 years before storytelling therapy had an average of 29.2, with a median 29, after storytelling therapy had an average of 30.67, median 31. There was an effect of storytelling therapy on language development in children aged 3 years, obtained Pvalue 0.002 <0.05. There is an effect of storytelling therapy on language development in children aged 3 years. The results of this study are expected that mothers can do storytelling therapy at least 3 times a week to stimulate children's language development.