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All Journal SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Journal Health & Science : Gorontalo Journal Health and Science Community BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Mandala Pengabdian Masyarakat Journal of Nursing Practice and Education PROFICIO: Jurnal Pengabdian Masyarakat Jurnal EduHealth Journal of Applied Nursing and Health Innovative: Journal Of Social Science Research IIJSE Indonesian Journal of Health Research Innovation
Emmelia Kristina Hutagaol
Universitas Medika Suherman, Kabupaten Bekasi, Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Control & Systems Engineering Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Persepsi Pasien Poli KIA tentang Mutu Pelayanan Terhadap Pemanfaatan Pelayanan Kesehatan Ibu dan Anak Marini, Ice; Dwi Prakoso, Anom; Hutagaol, Emmelia Kristina
Innovative: Journal Of Social Science Research Vol. 3 No. 5 (2023): Innovative: Journal of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

Latar Belakang: Kematian ibu masih menjadi masalah yang sering terjadi di beberapa Puskesmas yang ada di Kabupaten Bekasi, sehingga diperlukan pembinaan dan monitoring pada setiap Puskesmas. Selain itu, penguatan pelayanan kesehatan diperlukan agar semua bermutu pada pelayanan tingkat primer yang merupakan tujuan untuk mewujudkan derajat kesehatan masyarakat. Tujuan: untuk mengetahui hubungan persepsi pasien tentang mutu pelayanan KIA terhadap pemanfaatan pelayanan KIA. Metode: Penelitian ini menggunakan desain cross secsional study. Pengumpulan data melalui kuesioner dan dianalisis secara uji chi square. Hasil: Hasil Bivariat tidak ada hubungan pendidikan (p=0,773), pekerjaan (p=1,000), Asuransi (p=0,576), daya tanggap (p=0,538), jaminan (p=0,374), biaya (p=0,383), namun ada hubungan kehandalan (p=0,002), bukti fisik (p=0,013), empati (p=0,000) dengan pemanfaatan pelayanan KIA. Analisis multivariat didapatkan model akhir variabel empati nilai OR 10,9 (95% CI: 2,8 – 42,6). Kesimpulan: ada hubungan antara kehandalan, bukti fisik dan empati terhadap pemanfaatan pelayanan KIA. Variabel empati merupakan variabel yang paling dominan berpengaruh terhadap pemanfaatan pelayanan KIA. Kata Kunci: Mutu, Pelayanan Kesehatan Ibu dan Anak, Pemanfaatan
HUBUNGAN BEBAN KERJA DAN MOTIVASI KERJA TERHADAP KEPUASAN KERJA PEGAWAI DI PUSKESMAS MEKARMUKTI KABUPATEN BEKASI Adinda ayu; Emmelia Kristina Hutagaol
Indonesian Journal of Health Research Innovation Vol. 1 No. 1 (2024): Indonesian Journal of Health Research Innovation
Publisher : Yayasan Menawan Cerdas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64094/z0kc9g06

Abstract

Kepuasan kerja merupakan salah satu kunci bagi pegawai untuk menyelesaikan tugasnya. Karyawan yang puas dengan pekerjaannya menampilkan sikap dan emosi yang positif sehingga mereka dapat melakukan pekerjaannya dengan baik. Tujuan dari penelitan ini yaitu untuk mengetahui beban kerja dan motivasi kerja terharap kepuasan kerja pegawai di Puskesmas Mekarmukti Kabupaten Bekasi. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan cross sectional. Populasi dalam penelitian ini yaitu pegawai Puskesmas Mekarmukti. Pada penelitian ini teknik pengambilan sampel menggunakan total sampling dengan jumlah sampel sebanyak 57 responden. Berdasarkan hasil penelitian diketahui bahwa untuk kepuasan pegawai di Puskesmas Mekarmukti kabupaten bekasi di dapatkan 36 responden (63,8%) Kepuasan kerja pegawai rendah, sedangkan 21 responden (36,8%) kepuasan kerja pegawai tinggi. Didapatkan ada hubungan antara beban kerja (p=0,001), motivasi kerja (p=0,000) dan jenis kelamin (p=0,049). Kemudian yang tidak ada hubungan antara pendidikan (p=0,806), status pernikahan (p=1,000), umur (p=1,000), status kepegawaian (p=0,522) dan lama kerja perhari (p=0,938) dengan kepuasan pegawai di Puskesmas Mekarmukti kabupaten bekasi.
Pendampingan pengelolaan aplikasi berbasis web sebagai relawan penanggulangan bencana (medis dan non medis) Hutagaol, Emmelia Kristina; Suwarno, Niko; Ali, Nur; Hidayat, Afif Wahyudi
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 10, No 1 (2026): February
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v10i1.37765

Abstract

AbstrakBencana alam selalu diiringi dengan kerusakan, Dukungan dalam upaya penanggulangan bencana berupakan komunikasi verbal mapun non verbal di percaya dapat meningkatkan kesiapsiagaan terhadap bencana. Memiliki aplikasi  berbasis web dalam  sistem Informasi  untuk koordinasi yang lebih baik menjadi pilihan yang tepat bagi relawan penanggulangan medis dan non medis. Pendampingan ini bertujuan agar adanya peningkatan tingkat pemahaman relawan baik medis dan non medis untuk dapat memberikan Informasi dan mendapatkan Informasi melalui data dan dokumentasi.Metode pengabdian kepada masyarakat yang tergabung dalam TAGANA (Taruna Siaga Bencana) unsur Rajawali ini adalah melalui pelatihan, praktik langsung dan evaluasi dalam penggunakan aplikasi berbasis web baik kepada relawan medis dan non medis, Evaluasi dilakukan dengan menggunakan pre-test dan post-test yang didapatkan hasil adanya  peningkatan sebesar 20% dari sebelam dan sesudah penadampingan. Hasil kegiatan juga menunjukkan adanya peningkatan rasa percara diri dari Para Admin yang ditunjuk untuk memiliki otoritas  input data.Dari hasil Forus Discussion Group dihasilkan kesepakatan SOP alur dan kriteria data yang di upload, serta adanya Tim editor.Melalui pendampingan ini telah mewujudkan empowering dari Relawan Penanggulangan dalam hal untuk melaksanakan sistem koordinasi dan merespon bencana serta terpadu. Kata kunci: relawan bencana; pendampingan; digitalisasi; manajemen bencana; aplikasi berbasis web. Abstract Natural disasters inevitably cause significant destruction, underscoring the critical need for effective disaster management. Both verbal and nonverbal communication are vital for enhancing disaster preparedness. Implementing a web-based information system provides an effective means to facilitate coordination among medical and non-medical response volunteers alike. This initiative sought to improve volunteers’ capacity to provide and access information efficiently through better data sharing and documentation. Community service activities for TAGANA Rajawali  group members included targeted training sessions, hands-on practice, and evaluations on the use of web-based applications in disaster response. The program’s impact was measured through pre- and post-training assessments, revealing a 20% increase in volunteer performance. Additionally, the training significantly enhanced the confidence of administrators tasked with data entry. A Focus Group Discussion achieved consensus on standard operating procedures (SOPs) for managing data flow and upload criteria, and established an editorial team to oversee data quality. This capacity-building support has ultimately empowered Disaster Response Volunteers by enabling integrated coordination and promoting more effective disaster response operations Keywords: disaster volunteers; assistance; digitalization; disaster management; web-based applications.
Factors Influencing Patient Perception of Clinical Laboratory Services: A Cross-Sectional Study Hidayat, Afif Wahyudi; Setianingsih, Lyliana Endang; Hutagaol, Emmelia Kristina
Journal of Applied Nursing and Health Vol. 8 No. 1 (2026): Journal of Applied Nursing and Health
Publisher : Chakra Brahmanda Lentera Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55018/janh.v8i1.456

Abstract

Background: Hospital clinical laboratories are essential for diagnosis, treatment monitoring, and clinical decision-making, and increasingly contribute to hospital revenue. However, in contrast to high-income settings where laboratory service quality has been more extensively studied, there is still limited empirical evidence from low- and middle-income countries (LMICs), including Indonesia, on how structural and process-related aspects of private hospital clinical laboratory services shape patient perceptions. This study aimed to analyze factors associated with patient perceptions of clinical laboratory services. Methods: This quantitative cross-sectional study. A total of 114 consecutively recruited patients completed the Clinical Laboratory Service Perception Questionnaire (CLSPQ), a 22-item validated instrument covering education level, physical environment (laboratory room, cleanliness of rooms and toilets, waiting area comfort), service processes (waiting time, availability of tests, clarity of information), and overall perception of laboratory services. Data were analyzed using chi-square tests and multiple logistic regression to identify independent predictors of positive patient perceptions (p < 0.05). Results: In multivariable analysis, higher education level, bright and hygienic laboratory rooms, comfortable and clean waiting areas, clear information about laboratory services, very clean laboratory rooms, clean and odorless toilets, shorter waiting times, and availability of all required laboratory tests were independently associated with positive patient perceptions of clinical laboratory services (all p < 0.001). Laboratory cleanliness showed the strongest association with positive perceptions, followed by toilet cleanliness and shorter waiting times. Conclusion: Physical environmental conditions and key service delivery processes are major determinants of how patients perceive clinical laboratory services in this LMIC private hospital. Prioritizing low-cost improvements in cleanliness, waiting room comfort, queue management, and clarity of information within continuous quality improvement programmes may substantially enhance patient satisfaction and strengthen the professional image of hospital laboratories in similar resource-limited settings.
STRONGER: CROWDSOURCING STRATEGIES IN OPTIMIZING VOLUNTEER LOGISTICSTIMES OF DISASTER AND SUPPLY CHAIN Nurali Nurali; Emmelia Kristina Hutagaol; Rina Sunartyas Ramdhani; Agus Paryadi
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9712

Abstract

Indonesia faces one of the highest disaster risks in the world, including floods, landslides, and volcanic eruptions. The main challenges in disaster management are delays in aid distribution, overlapping logistics, and a lack of coordination between stakeholders. This study aims to design a crowdsourcing strategy that optimizes the role of MSMEs and local communities in the volunteer logistics system during disasters through the STRONGER model (Collaborative Strategy of MSMEs and Local Communities in Optimizing Volunteer Logistics). The study used a qualitative case study approach in Bogor Regency, using in-depth interviews, observation, and document analysis. A total of 50 respondents were involved, consisting of MSMEs, volunteers, and local government officials. The results show that MSME involvement improves the efficiency of providing basic needs, while local communities act as distribution bridges and report on real needs in the field. A simple digital platform supports real-time needs mapping, although digital literacy challenges remain. The STRONGER model has proven relevant in accelerating aid distribution, strengthening cross-actor collaboration, and encouraging local economic recovery. This study recommends integrating STRONGER into regional disaster logistics policies and has important implications for sustainable development based on local potential.
Logistics Data Analysis for Increase Efficiency Need in the Effort to Overcome Risk Disaster with Naive Bayes Algorithm Niko Suwaryo; Emmelia Kristina Hutagaol
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9852

Abstract

This Logistics Data Processing training aims to improve efficiency in disaster risk management efforts through the application of the Naïve Bayes Algorithm. This program is designed to provide understanding and Skills in effective logistics data management by leveraging machine learning technology. In the context of disaster management, timely and accurate logistics data management is crucial to ensure the efficient distribution of aid and resources. Through a Naïve Bayes algorithm-based approach, this training also supports competency development in Business Intelligence (BI) , which is part of the Digital Business Study Program roadmap. This program prepares participants to process and analyze data using technology. modern Which can increase efficiency And effectiveness operational aspects of disaster risk management. Overall, this training aims to create data-driven solutions applicable to disaster management and to enhance skills in utilizing machine learning algorithms in logistics and broader information management.
Co-Authors Adinda ayu Afif Wahyudi Afif Wahyudi Afif Wahyudi Hidayat Agus Paryadi Anom Dwi Prakoso Endang Setianingsih, Lyliana Lyliana Endang Setianingsih Lyliana Endang Setianingsih Lyliana Endang Setianingsih Lyliana Endang Setianingsih Marini, Ice Munadi Munadi Niko Suwaryo Nur Ali Nurali Nurali Rina Sunartyas Ramdhani Salsabila Alia Syifa Ibrahim Setianingsih, Lyliana Endang Suwarno, Niko Triseu Setianingsih