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Journal : E-Journal of Tourism

Coffee Tourism: from Home Products to Attractions Vincent Leewellyn; Santi Palupi
E-Journal of Tourism Volume 7 Number 1 (March 2020)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (257.089 KB) | DOI: 10.24922/eot.v7i1.57861

Abstract

The development of rural destinations is currently one of the strategies to increase the level of welfare for the community. Indonesia, besides having natural resources, also has others potential resources such as culture, ethnicity, local languages, and many more. Those potentials can be further developed as rural destinations. This research reaches the exploratory stage to find out what is potential, excellence and what must be done in order to become a rural destination. A qualitative approach is used in this study with Head Village in Sukadana along with community leaders and organizational groups such as Youth Organization, KOMPEPAR (The Driving Force for Tourism), BUMDes (Village-Owned Enterprises), etc. The result of this research finds out the potential resources that already exist in Sukadana like Natural Resources (Cikondang Waterfall, Gunung Padang Site and Tea Plantation) and Human made – not originally designed to attract Tourists and also suggest the activities that will improve the attractions. The conclusion finds that the village community still need more improvement in knowledges and skills about rural destinations, and also the local government is still not realized yet for Sukadana Village potential resources to be a rural destination. Keywords: Coffee, Tourism, Attractions, Rural Destination
The Influence of Services Quality to Domestic Tourists’ Loyalty through Domestic Tourists’ Satisfaction at Mount Bromo Tourism in East Java Indonesia Rizki Amelia; Santi Palupi
E-Journal of Tourism Volume 3 Number 2 (September 2016)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (606.159 KB) | DOI: 10.24922/eot.v3i2.24001

Abstract

This study was aimed to analyze the influence of quality of tour services to domestic tourists’ loyalty at Mount Bromo East Java. The number of respondents were 100 domestic tourists who have visited Mount Bromo at least 2 times. Three variables were used namely, quality of service as an independent variable, satisfaction as an intervening variable, and loyalty as the dependent variable. Path analysis was used to analyze the data. The results showed that: i) Quality of tour services significantly influenced satisfaction of domestic tourists at Mount Bromo, ii) Quality of tour services also significantly influenced domestic tourists’ loyalty, and iii) Customers satisfaction significantly influenced domestic tourists’ loyalty at Mount Bromo. The results indicated that there were positive perception of domestic tourists on the quality of tour services, satisfaction and loyalty at Mount Bromo.