Articles
PENERAPAN STATISTICAL QUALITY CONTROL DALAM PENGENDALIAN MUTU PRODUKSI SNACK EGGROLL
Anggraeni, Rila;
Izza, Navisah Ainul
Jurnal Kewirausahaan dan Inovasi Vol. 1 No. 1 (2022)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya
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DOI: 10.21776/jki.2022.01.1.10
The processing industry is an industry that plays a major role in Indonesia's economic growth where the food and beverage sub-sector is the most dominating. Intense competition in the food industry encourages businesses to continue to innovate and control quality by reducing defects. Barin Food is an SME in Malang producing processed food distinctive to Malang; eggroll is one of its featured products. In the first quarter of 2022, it is recorded that 6831 pieces of vanilla eggroll were broken. The company has not used any instrument to control product quality. The goal of this study is to apply Statistical Quality Control method to minimize broken product in the company using histogram, Control Chart, and Fishbone Chart. The results of the analyses show that the company needs to suppress the number of broken products. The cause of the flaws is divided into four: human, machine, material, and environment. The result of the SQC analysis suggest the renewal of production machines.
PENGARUH PENERAPAN SISTEM INFORMASI MANAJEMEN TERHADAP KINERJA KARYAWAPENGGUNA SISTEM INFORMASI MAKMUR (SIMAKMUR) PT PETROKIMIA GRESIK
Ifta Taqqia;
Anggraeni, Rila
Jurnal Kewirausahaan dan Inovasi Vol. 1 No. 3 (2022)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya
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DOI: 10.21776/jki.2022.01.3.10
The purpose of this research is to identify and explain the effects of Management Information System (X) on employee performance (Y). Theemployees being studied are those working at the Project Agrosolution unit of PT. Petrokimia Gresik who use SiMakmur. Using probability sampling technique, 33 people were selected as the respondents. The data of this research washarvested through observations and questionnaires and was analyzed usingclassical assumption test, simple linear regression, t test, and coefficient of determination (R2) test performed in SPSS 23 for Windows. This study finds that the application of Management Information System positively and significantlyinfluences the performance of employees who work at the Project Agrosolutionunit of PT.Petrokimia Gresik and use SiMakmur.
ANALISIS KESENJANGAN PROSES BISNIS DENGAN BLUEPRINT IMPLEMENTASI SISTEM ENTERPRISE RESOURCE PLANNING (ERP)
Bagaskara, Wahyu Fahmi;
Anggraeni, Rila
Jurnal Kewirausahaan dan Inovasi Vol. 1 No. 4 (2022)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya
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DOI: 10.21776/jki.2022.01.4.02
Mendekorumah is a small medium enterprise, engaged in furniture and interior design, and production by make to order. The problems process of distribution information SME’s with business activities conducted manually. An information system can help the industry SME’s in improving the effectiveness of the activities of companies is the enterprise resource planning. The research purposes is to be able to implement ERP for SME’s Mendekorumah so that the problems faced can be resolved. The type of research used is descriptive qualitative method, data analysis methods data obtained from interviews, field notes and documents. In the results, in Mendekorumah it was found that automatic records such as business partner master data, product master data recording, running business processes.Mendekorumah has not implemented the ERP system, the blueprint used to find out changes in business processes later when implemented next step. The gaps found in business processes between the ERP implementation blueprint and current business processes Mendekorumah updated business processes by implementing an ERP system for recording all activities and further modernizing business processes.
PENTINGNYA DIVERSIFIKASI PRODUK PADA PERUSAHAAN
Al Farisi, M. Naufal Hilmy;
Anggraeni, Rila
Jurnal Kewirausahaan dan Inovasi Vol. 2 No. 2 (2023)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya
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DOI: 10.21776/jki.2023.02.2.01
SUPERBLOCK is a business engaged in the paving block industry focusing on paving in Malang City. This study aims to identify internal and external conditions and formulate appropriate business strategies using the QSPM matrix analysis technique. This study uses the Internal External (IE) matrix, the Strength, Weakness, Opportunity and Threat Matrix (SWOT) and the Quantitative Strategic Planning Matrix (QSPM). The results of this study are that the internal and external environment in the SUPERBLOCK is strong enough to respond to the opportunities and threats in the SUPERBLOCK. Based on the environmental analysis, a strategy was obtained to create standard operating procedures and improve workflow to improve the quality of SUPERBLOCK operational performance.
PENGARUH PENANGANAN KELUHAN PELANGGAN DAN FITUR APLIKASI TERHADAP KEPUASAN PELANGGAN
Susianti, Dewi;
Anggraeni, Rila
Jurnal Kewirausahaan dan Inovasi Vol. 2 No. 3 (2023)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya
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DOI: 10.21776/jki.2023.02.3.15
The development of Information Systems Technology in the field of health through the internet one of them is E-health. Applications that provide online Health Services one of them is Halodoc. This study aims to examine and analyze the effect of handling customer complaints on user satisfaction Halodoc in Malang and the effect of features on user satisfaction Halodoc in Malang. Determination of the number of samples using non-probability Sampling based on Purposive Sampling techniques and obtained 60 respondents. In this study, to measure customer satisfaction, Likert scale is used by using a measuring instrument in the form of questionnaires, interviews, literature studies, and internet browsing. The results showed that complaints (X2) partially handling complaints (X2) significantly affect user satisfaction (Y). Because the path coefficient marked positive (0.360) indicates the influence of both is positive or unidirectional, so H3 is accepted or significant. The results of the path analysis showed that the handling of complaints significantly affect user satisfaction. The results also showed that the application features offered to service users have a positive impact on the satisfaction of Halodoc application users in Malang.
No quarantine, is it safe to travel?
Susilowati, Christin;
Anggraeni, Rila;
Rohman, Fatchur
International Journal of Tourism and Hospitality in Asia Pasific Vol 6, No 2 (2023): June 2023
Publisher : AIBPM Publisher
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DOI: 10.32535/ijthap.v6i2.2330
ABSTRACTOne of the sectors most affected by the Covid-19 pandemic is tourism, especially because of the quarantine policy. The quarantine policy is considered an effective strategy to prevent and control the transmission of COVID-19. Quarantine refers to efforts to identify exposure to Covid-19 in a person by segregating and restricting movement. The public hope that the tourism sector will soon improve with the elimination of the quarantine policy. The removal of the quarantine policy as a form of leeway is considered to be able to increase people's intention to travel and boost economic recovery. However, some experts argue that this policy is less effective because people still have concerns over the unexpected emergence of new variants of Covid-19. This explanatory study aims to analyze the perception of quarantine elimination effect on attitude and travel intentions. The study used a survey as the data collection method. The results showed that perceived risk negatively affects tourists' attitudes toward quarantine elimination policies and travel intentions. The tourism provider need to comprehend tourist perceived risk and capable to give valuable information to reduce the risk perception.
Identifying the Motivation of Indonesian Muslim Women in Traveling
Susilowati, Christin;
Anggraeni, Rila;
Athoillah, Moh
Asia Pacific Journal of Management and Education (APJME) Vol 7, No 2 (2024): July 2024
Publisher : AIBPM Publisher
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DOI: 10.32535/apjme.v7i2.2638
Several studies have been conducted to evaluate the tourism industry, but very little is known about Muslim travel, particularly that of Muslim women. The motivation of Muslim women to travel is one issue that needs to be investigated, as it represents a potential target market that has not received adequate attention. This study aims to pinpoint Indonesian Muslim women's travel-related motivations. The study used a qualitative approach by conducting semi-structured interviews with nineteen Muslim women respondents chosen from a wide range of backgrounds. The interview guide consisted of questions separated into two primary categories: travel and socio-demographic profile. The results showed four primary motivations driving Muslim women to travel: (1) Spiritual growth (appreciating God's creation, receiving a blessing from God, learning about the beauty of God's creation, and showing gratitude to God); (2) Seeking experiences; (3) Destination allure; and (4) Self-relieving. The findings suggest that tourist providers must design goods and services that cater to the needs of Indonesian Muslim women.
INITIAL IDENTIFICATION FOR DEVELOPMENT VALUE CO-CREATION TRIADIC BUSINESS MODEL INNOVATION: THE CASE OF MALANG COFFEE INDUSTRY
Suryadi, Nanang;
Anggraeni, Rila;
Permadi, Fajar
Jurnal Aplikasi Manajemen Vol. 18 No. 3 (2020)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2020.018.03.14
This study aims to identify the relationship between the three actors (triadic) in creating value in the coffee industry in Malang. The relationship in the coffee industry involves suppliers (coffee farmers), sellers (coffee shops), and consumers. The expected novelty and technological breakthrough is the development of Value Co-Creation Triadic Business Model Innovations. This business model innovation is based on a collaborative and innovative process of creating, delivering, and capturing value (value co-creation) by involving 3 (three) main actors in the coffee industry. This business model innovation can be used as a foundation to create value propositions and revenue streams for actors in the coffee product value chain to face and win the competition. Besides, it will increase the role of coffee as one of the agricultural products that will be the leverage of the Indonesian economy.
IS THE LOYALTY PROGRAM EFFECTIVE IN CREATING LOYALTY PROGRAM SATISFACTION AND STORE LOYALTY? AN EVIDENCE FROM INDONESIA RETAIL INDUSTRY
Hendrawan, Dimas;
Anggraeni, Rila
Jurnal Aplikasi Manajemen Vol. 18 No. 4 (2020)
Publisher : Universitas Brawijaya, Indonesia
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DOI: 10.21776/ub.jam.2020.018.04.04
Retailers must find specific ways to be able to continue to maintain their business with changes in consumer behavior. Some retailers use a loyalty program as their marketing strategy that provides certain additional benefits for frequent consumers. The objective of this work is to verify the effect of the loyalty program and loyalty program satisfaction on store loyalty. The data was collected through questionnaires from 150 respondents. The results reflected that loyalty programs significantly influence loyalty program satisfaction. Loyalty program satisfaction significantly influences store loyalty. The loyalty program is not directly related to storing loyalty. Loyalty program satisfaction mediates the effect of a loyalty program on store loyalty. The study highlights the importance of loyalty program satisfaction in the connection of loyalty program and store loyalty. To gain a loyal consumer, the retailer should improve the exclusivity and the attractiveness of the program. A useful and valuable reward will improve customer retention.
Can Entrepreneurship Education and Personality Encourage Students to Become Entrepreneurs?
Suryadi, Nanang;
Anggraeni, Rila
Journal of The Community Development in Asia Vol 6, No 2 (2023): May 2023
Publisher : AIBPM Publisher
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DOI: 10.32535/jcda.v6i2.2276
ABSTRACT Entrepreneurs are business people who remarkably contribute to the country's economic growth. The growing intention and interest in entrepreneurship will create new jobs, innovative products, and services. Entrepreneurial intent is essential in motivating students to pursue careers as entrepreneurs in their professional lives. This study aims to understand students' entrepreneurial intentions by analyzing the influence of entrepreneurship education and personality. Moreover, the conceptual framework built in this study used the theory of planned behavior (TPB) integrated with entrepreneurship education and individual personality. Data were collected using purposive sampling of students of the undergraduate entrepreneurship program. The structural equations were tested using WarpPLS software. The findings revealed that education regarding entrepreneurship and personality impacts subjective norms and attitudes. Furthermore, all the elements of the theory of planned behavior influence entrepreneurial intention. As a result, entrepreneurship education programs should cover management courses to improve business competency and develop positive emotions toward entrepreneurship. Â