Article Per Year (5 Year)
p-Index From 2021 - 2026
2.959
P-Index
This Author published in this journals
All Journal Dinamika Akuntansi Keuangan dan Perbankan EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis DERIVATIF Jurnal Pemberdayaan Masyarakat Madani (JPMM) Jurnal Pendidikan Terbuka Dan Jarak Jauh International Journal of Community Service Learning Efektor Enrichment : Journal of Management Jurnal Buana Akuntansi Jurnal Ekonomi Terbuka Journal of Economics and Business Journal of Economic, Business and Engineering (JEBE) Komunitas : Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Business Analytics (IJBA) Journal of the Community Development in Asia International Journal of Community Service (IJCS) International Journal of Business and Applied Economics (IJBAE) Celebes Journal of Community Services Sasambo: Jurnal Abdimas (Journal of Community Service) Gandhi: Jurnal pengabdian kepada Masyarakat (G-JPM)
Etik Ipda Riyani Etik Ipda Riyani, Etik Ipda Riyani
Universitas Terbuka, Tangerang Selatan, Banten
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

Published : 27 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : DERIVATIF

 1 
MENUMBUHKAN LOYALITAS PENGUNJUNG KULINER WISATA DI BANDUNG Etik Ipda Riyani, Etik Ipda Riyani; Devi Ayuni, Devi Ayuni; Andy Mulyana, Andy Mulyana
issn 1978-6573
Publisher : Fakultas Ekonomi UM Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to analyze the interrelation between service quality, perceived value, satisfaction, trust and loyalty. The population in this study is a visitors culinary tourism in Bandung. This study uses PLS (Partial Least Square) with several variables of service quality, perceived value, satisfaction, trust, and loyalty. Data obtained by distributing questionnaires to the respondents. The number of samples used as objects of research of 270 respondents. The results showed that the service quality rendered by providers in Bandung culinary significant effect on the perceived value. Service quality provided by the culinary providers in Bandung do not directly affect the respondents satisfaction, but the indirect effect through perceived value of the respondent. This is because in order to achieve satisfaction, respondents had to feel the perceived value of culinary services provider in Bandung. Perceived value significantly influence respondents satisfaction and loyalty. Satisfaction significant impact on the trust and loyalty of respondents. Trust significant effect on loyalty respondents.  Keywords: service quality, perceived value, satisfaction, trust, loyalty
MENUMBUHKAN LOYALITAS PENGUNJUNG KULINER WISATA DI BANDUNG Etik Ipda Riyani Etik Ipda Riyani; Devi Ayuni Devi Ayuni; Andy Mulyana Andy Mulyana
Derivatif : Jurnal Manajemen Vol 9, No 1 (2015): April
Publisher : Universitas Muhammadiyah Metro Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/jm.v9i1.70

Abstract

The purpose of this study is to analyze the interrelation between service quality, perceived value, satisfaction, trust and loyalty. The population in this study is a visitors culinary tourism in Bandung. This study uses PLS (Partial Least Square) with several variables of service quality, perceived value, satisfaction, trust, and loyalty. Data obtained by distributing questionnaires to the respondents. The number of samples used as objects of research of 270 respondents. The results showed that the service quality rendered by providers in Bandung culinary significant effect on the perceived value. Service quality provided by the culinary providers in Bandung do not directly affect the respondents' satisfaction, but the indirect effect through perceived value of the respondent. This is because in order to achieve satisfaction, respondents had to feel the perceived value of culinary services provider in Bandung. Perceived value significantly influence respondents' satisfaction and loyalty. Satisfaction significant impact on the trust and loyalty of respondents. Trust significant effect on loyalty respondents.  Keywords: service quality, perceived value, satisfaction, trust, loyalty
Co-Authors - Tamjuddin Agus Prasetyo Agustin, Fira Ali Muktiyanto Andy Mulyana Andy Mulyana Andy Mulyana Andy Mulyana, Andy Mulyana Daurrohmah, Eka Wirajuang Devi Ayuni Devi Ayuni Devi Ayuni Devi Ayuni, Devi Ayuni Diky Paramitha Diky Paramitha Dwirini Eka Wirajuang Daurrohmah Etty Puji Lestari Faizul Mubarok Gunoro Nupikso Hardiana, Nadhira Hendrian Kan Wen Huey Muktiyanto, Ali Nadhira Hardiana Novita Nugraheni Novita Nugraheni Nupikso, Gunoro Olivia Idrus Paramitha, Diky Paramitha, Diky Paramitha Prasetiyo, Yudhi Puspitasari, Nindya Farah Dwi Raden Abdurrohman Thohir Wijaya Sakina Nusarifa Tantri Shufia Zuhroh Sila Ninin Wisnantiasri SULTAN, ZULKIFLI Suryani, Pesi Tamjuddin, - Yeni Widiastuti Yudhi Prasetiyo