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Bondan Sapta Prakoso
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Pengembangan Website Pemasaran Jasa Konstruksi menggunakan Pendekatan Goal-Directed Design (GDD). Studi Kasus: CV. Krisna Dwi Karya Ayu Puspita Rachmi; Hanifah Muslimah Az-Zahra; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 2 (2023): Februari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

CV. Krisna Dwi Karya is one of the construction companies that impacted by business competition which makes it difficult for companies to get projects. It's because the lack of human resources in the marketing field that makes the companies carry out sober promotion without doing research about the information that the client's needed. Besides that, the information that given out are unstructured and without a proper concept so the audience having a trouble to find information about the companies. Therefore, a digital marketing media in form of a website is needed to introduce companies by providing a structured information to give a good experience for users. The Goal - Directed Design (GDD) method which has 6 stages was chosen because it has an orientation towards goals and user experience. This research also conducted the preparation of information architecture using card sorting, sitemap, and tree testing to obtain structured information. Then, testing of the website is carried out using usability testing as the qualitative test and Post - Study System Usability Questionnaire (PSSUQ) as the quantitative test. In usability testing, only 2 tasks out of a total of 10 tasks were failed by the respondents. While from the PSSUQ questionnaire, this website gets a score of 1,79 on the overall scale aspect, a score of 1,61 on the sysuse scale aspect, a score of 1,53 on the infoqual scale aspect, and a score of 2,33 on the interqual scale aspect.
Analisis Pengalaman Pengguna pada Aplikasi Mandatory Pedulilindungi berbasis Android menggunakan Metode UX Curve Wahyu Nur Arifin; Hanifah Muslimah Az-Zahra; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 3 (2023): Maret 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Coronavirus (COVID-19) has become global health problem that entered Indonesia since March 2020. This is an infectious disease caused by SARS-CoV-2. The government through the Indonesian Ministry of Health released PeduliLindungi application as an effort to deal with COVID-19. In the early stage PeduliLindungi tend to be voluntary application, but after being regulated through the Minister of Domestic Affairs Instruction Number 38 and 40 of 2021 which regulates community activities restrictions enforcement in Indonesia, PeduliLindungi became mandatory for Indonesian. This study aims to determine the long-term experience of users in using mandatory Android-based PeduliLindungi application, whether the user experience at the beginning who is forced to use the application can change for the better. Respondents involved in this study were 12 people. Each respondent will be asked to draw the 5 dimensions of the UX Curve, there are general UX, attractiveness, ease of use, utility and degree of usage. This study produced 60 curves from 12 respondents. At the end of the research, user experience did increasing with 45 out of 60 curves showing an improving trend, but 8 out of 12 respondents had not shown an impression of liking and recommend the use of the application to others.
Perancangan User Interface Sistem Informasi Administrasi Warga Tingkat RT berbasis Web menggunakan Metode Human-Centered Design Olga Oktavia Rahayu; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 3 (2023): Maret 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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RT 001 is one of the RTs in RW 013, Buliang Village, Batam City. The problem felt by RT 001 is the repetitive process of recording citizen data and the use of paper media that takes time for RT administrators to obtain complete and accurate citizen data. Based on this, this research seeks to create a user interface design for a web-based citizen administration information system to assist RT administrators in recording citizen data, which allows residents to update data independently and stored in the system so that RT administrators can access it through the system. This design produces a high-fidelity prototype that is divided into two user groups, namely RT administrators and residents using the Human-Centered Design (HCD) method as the design method. Testing was conducted using Usability Testing and System Usability Scale (SUS) to measure aspects of user satisfaction. The effectiveness aspect in the user group of RT administrators and residents received an above-average score of 100%. The efficiency aspect in the RT management user group received a result of 0.085 goals/sec and in the citizen user group received a result of 0.0922 goals/sec. The user satisfaction aspect in the RT management user group received a score of 79.5 and in the citizen user group received a score of 77 so that both received a Good predicate in the adjective category.
Evaluasi Usability dan Perbaikan Antarmuka Pengguna Website Badan Pelayanan Pajak Daerah Kabupaten Sidoarjo Rafidah Arafahni Miladi; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 3 (2023): Maret 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Local Tax Service Agency of Kabupaten Sidoarjo (BPPD Kab. Sidoarjo) in implementing e-government utilizes a website to assist local tax services and disseminate information about local taxes online for the community and taxpayers. The BPPD Kab. Sidoarjo website itself has several usability-related problems, such as navigation redundancy, placement of important information that is not highlighted, and navigation menus that confuse users. Based on these problems, it is necessary to evaluate usability and improve the user interface to use the website. The research approach uses the Human-centered Design (HCD) method used to design user interface improvements and the heuristic evaluation method to find heuristic problems based on 10 heuristic principles. The problems found in the initial design were then improved based on the evaluator's suggestions and HHS guidelines. The initial design found 46 heuristic problems and the solution design found 23 problems. From the comparison of the evaluation results, it can be said that the solution design is able to reduce usability problems and there is an improvement in usability value on the user interface of the BPPD Kab. Sidoarjo website.
Co-Authors Adhitya Wira Castrena Adinda Paraswika Fabanyo Aditasha Fadhila Ramdani Admaja Dwi Herlambang Alam Nur Muhammad Alifia Wahyu Sektyawardani Alvin Naufal Amrta Ageng Subarkah Andrian Santiyon Annisa Nabila Salma Hartanto Arya Rizky Sandi Ayu Puspita Rachmi Azrul Ananda Baariq Fairuuz Azhar Bagas Rayi Prabowo Buce Trias Hanggara Djoko Pramono Dwija Wisnu Brata Dwiky Rifandianto Fajar Pradana Farid Azhari Fatwa Ramdani, Fatwa Gede Dandy Salodivansa Barani Grinaldi Wisnu Tri Prasetyo Hanifah Muslimah Az-Zahra Harman Abiwardani Imam Cholissodin Iqbal Zakkadiaksa Ismiarta Aknuranda Issa Arwani Jeysen Immanuel Wenas Lailatul Fitriyah Luh Putu Dessy Citra Yoseva Wardana Mochammad Alif Kresnanto Muhamad Rifky Muhammad Aminul Akbar Muhammad Febrilian Dwi Syahputra Muhammad Iduan Martin Muhammad Ihsan Fadhilah Muhammad Irfan Nugraha Nabilah Wava Elazri Olga Oktavia Rahayu Putri Nur Utami Ramadhani Rafidah Arafahni Miladi Retno Indah Rokhmawati Reza Yoanda Rizka Ghaniyyah Salviko Israfi Talanrea Satrio Agung Wicaksono Satrio Hadi Wijoyo Septi Sulistio Ardoko Silvia Nilam Sari Siti Nur Ayni Tara Rahmadilla Adhi Thariq Al Astagis Wahyu Nur Arifin Wahyu Rizki Ananta Widhy Hayuhardhika Nugraha Putra Yoelius Ramadhan Pamungkas Yusi Tyroni Mursityo Zainal Abidin