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PENINGKATAN KUALITAS PELAYANAN PUBLIK PADA ORGANISASI PERANGKAT DAERAH MELALUI PENYEDIA PELAYANAN DASAR DI KABUPATEN BONDOWOSO Arif, Moh. Erfan; Noermijati, Noermijati; Kornitasari, Yenny; Fitriasari, Rizka; Rahmasari, Siti
BULETIN ILMIAH NAGARI MEMBANGUN Vol. 7 No. 3 (2024)
Publisher : LPPM (Institute for Research and Community Services) Universitas Andalas Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/bina.v7i3.672

Abstract

Basic services are the primary needs of the community which must be provided by the government to meet the basic needs of citizens. These basic services can be in the form of health services, education, clean water, economics, electricity, transportation and its support. Quality services provided by the public service organizer unit or the Regional Development Organization (OPD) are a right to be accepted by the community. The purpose of this programme is to know and improve the quality of public service in the basic service providers in Bondowoso Regency. The public service is being evaluated by the Department of Social Affairs, the Regional General Hospital (RSUD) Dr. Koesnadi, the Department of Integrated Capital Services One Door and Labour, the Civil Occupation and Registration Department, the Health Department, and the Department of Education. The method of assessing the quality of public services is carried out using a self-evaluation approach with intense direction and assistance from facilitators and using a 0-5 Likert scale. Indicators for assessing the quality of public services are based on Permenpan RB Number 5 of 2023 concerning Monitoring and Evaluation of the Performance of Public Service Delivery which consists of six aspects and thirty indicators. The results of public service performance by the OPD providing basic services are the Department of Social Service (Excellent Service), the Regional General Hospital (RSUD) dr. Koesnadi (Excellent Service), the Department of Integrated Capital Services One Door and Labour (Good), Population and Civil Registration Service (Good), Health Service (Good with Records), and Education Service (Fair). Overall, the public service performance of several basic public service units falls into the good category (B). This assessment should be carried out regularly at least once a year to maintain the quality of public services so that the public obtains excellent satisfaction.
Gen Z’s preference for Sharia fraudulent investments: A moral hazard view Fuadi, Hamdan; Kornitasari, Yenny; Yuana, Pusvita
Jurnal Ekonomi & Keuangan Islam Volume 12 No. 1, January 2026
Publisher : Faculty of Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/JEKI.vol12.iss1.art7

Abstract

Purpose – This study aims to determine the influence of Islamic financial literacy, profit, religiosity, and affinity variables on Generation Z's preferences in Sharia fraudulent investment practices and to understand whether Generation Z tends to be involved in such practices.Methodology – This research used 200 Generation Z respondents and analyzed them using the Structural Equation Modeling - Partial Least Squares (SEM-PLS) method. This method was used to test the relationships among the variables studied.Findings – The results of the analysis show that low Sharia financial literacy has a significant positive effect on Generation Z's preference for fraudulent investment practices. On the other hand, profit, religiosity, and affinity do not have a significant influence on Generation Z's preferences in Sharia fraudulent investment practices.Implications – These findings imply that the low financial literacy of Generation Z can increase their vulnerability to fraudulent investment practices. Therefore, efforts are needed to increase Sharia financial literacy, especially among Generation Z, to reduce the risk of falling into fraudulent investments. In addition, regulators and related parties must increase the supervision of illegal investment practices that take advantage of religious sentiments. Originality – This research makes an original contribution by examining Generation Z's preferences for fraudulent Sharia investment practices, which is a new phenomenon that takes advantage of the high number of Muslims in Indonesia. This research also integrates the variables of Sharia financial literacy, religiosity, and affinity, which have not been widely explored in the context of Sharia fake investment.
TRADE OFF BANK ISLAM INDONESIA: MORALITY ATAU BUSINESS ENTITY DALAM PENGELOLAAN LIKUIDITAS Kornitasari, Yenny
Jurnal Ilmu Ekonomi dan Pembangunan Vol 16, No 2 (2016): Jurnal Ilmu Ekonomi dan Pembangunan
Publisher : EP FEB UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (208.678 KB) | DOI: 10.20961/jiep.v16i2.2348

Abstract

Tujuan dari penulisan ini adalah mengkaji terkait dengan operasional perbankan Islam di Indonesia yang difokuskan dalam permasalahan pengelolaan likuiditas yang dilakukan oleh bank Islam yang ada di Indonesia. Penulisan ini menggunakan pendekatan kualitatif dengan unit analisis wawancara dan observasi yang didukung oleh studi pustaka untuk memberikan gambaran secara sistematis, faktual dan akurat terkait dengan fenomena yang sedang dituliskan dengan hasil kajian berupa konseptual kajian. Berdasarkan pada hasil kajian bahwa perilaku perbankan Islam dalam pengelolaan likuiditas dengan pendekatan kelembagaan menghadapi permasalahan trade off antara keberadaan perbankan Islam sebagai business entity dan keberadaan bank Islam yang berprinsip syarat akan value. Sehingga perkembangan bank Islam saat ini cenderung “permisif” dengan beberapa hal yang bersifat prinsip dalam mendukung perbankan Islam agar berkembang lebih massive. Permasalahan ini muncul lebih banyak dilantarbelakangi oleh keberadaan perbankan Islam di Indonesia yang berkembang dalam mekanisme dual banking system, dimana perbankan Islam berjalan linear dengan perbankan konvensional termasuk dalam menghadapi persaingan bisnis. Hal ini sedikit banyak menimbulkan “ketidakadilan” bagi perbankan Islam itu sendiri, mengingat keberadaa perbankan konvensional sudah jauh berkembang terlebih dahulu daripada perbankan Islam. Kata Kunci: Bank Islam, Dual Banking, Trade-off
An Identification On The Role Of Behavioral Finance In Invesment (A Case Study At Pandawa Cooperative) Imron, Febrini Khairunnisa; Kornitasari, Yenny; Hasyim, Wahid
BISNIS Vol 8, No 2 (2020): BISNIS: Jurnal Bisnis dan Manajemen Islam
Publisher : Universitas Islam Negeri Sunan Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/bisnis.v8i2.8129

Abstract

This study discusses the role of finance in investment decision making in the Pandawa Cooperative Case Study. Offering an irrational profit of 10% per month, the illegal investment case claimed 549 thousand victims with a total loss of Rp3.8 trillion. This research method uses a qualitative study with phenomenology to learn the truth about the role of finance in decision making which will be carried out through observations and discussions related to social phenomena related to financial roles in making investment decisions (case studies of the Pandawa Cooperative) directly in the Pandawa Cooperative case. After conducting the research process, it was concluded that the investment of the Pandawa Cooperative in investment decision making by three financial policies, namely overevidence, representative bias, and herding, which provided a role in making the Pandawa Cooperative investment decision.