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All Journal Jurnal Manajemen Kesehatan Indonesia Holistic Nursing and Health Science jurnal ilmiah hospitality Jurnal Ilmiah Kesehatan Rustida PROFESSIONAL HEALTH JOURNAL Journal Of Health Innovation And Community Services
Betty Erda Yoelianita
STIKES Banyuwangi
Humanities Decision Sciences, Operations Research & Management Education Health Professions Medicine & Pharmacology Nursing Public Health Other

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Journal : PROFESSIONAL HEALTH JOURNAL

 1 
Hubungan Social Support Dengan Academic Resilience Dimediasi Self - Regulated Learning Pada Mahasiswa Keperawatan Dimasa Pandemi Covid-19 Betty Erda Yoelianita; Iswinarti; M. Salis Yuniardi
PROFESSIONAL HEALTH JOURNAL Vol 5 No 1 (2023): Desember
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (PPPM) STIKES Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/phj.v5i1.431

Abstract

Introduction : The Covid-19 pandemic had affected of higher education, especially Nursing students in online clinical practice learning. The impact of online learning was students difficulties and limitations in direct clinical learning. A significant decrease in the statistical value of nursing practice pre-pandemic and during the pandemic. Academic resilience is very important and needed by students to overcome academic challenges difficulties and demands during a pandemic. Academic resilience shows students capacity to overcome difficulties related to education and learning through adaptive responses by using self-regulated learning (SRL). This study aims to examine the role of SRL as a mediator between social support and academic resilience for undergraduate nursing students during the Covid-19 pandemic. Methods : This study uses a quantitative approach, with a cross-sectional research design. The research sample consisted of 244 Bachelor of Nursing students PTN/PTS, taken using a purposive sampling technique. The inclusion criteria are Bachelor of Nursing students academic year 2018-2021 who have carried out clinical practice in hospitals and other practice areas, during the Covid-19 pandemic. The measuring instrument used are the MSPSS scale, the ARS-30 scale, and the SRL scale. Data analysis used Process Hayes Version 4.0 regression analysis with the IBM SPSS version 25 for windows program. Results: Statistical test results show a positive and significant relationship between social support and academic resilience directly (β=0.9920; p=0.000) or partially mediated by SRL (β=0.4640; p=0.000, LLCCI=0.2625 ;ULCI=0.6655). Conclusion : The important influence of social support on academic resilience occurs directly or indirectly mediated by SRL. The higher the social support, the higher the SRL which ultimately increases academic resilience.
The Analysis of Patient Satisfaction with Services at Genteng Regional Public Hospital Roshanti, Dian; Yoelianita, Betty Erda; Wirawati, Wahyu Adri; Rachmawan, Ivan
PROFESSIONAL HEALTH JOURNAL Vol. 7 No. 2 (2026)
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (PPPM) STIKES Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/phj.v7i2.1225

Abstract

Introduction: Getting complete health services is a privilege that patients must obtain. Patient satisfaction is a key element that can influence the patient's desire to reuse health services. Therefore, Genteng Regional Public Hospital needs to conduct periodic satisfaction surveys to maintain patient satisfaction periodically. Objectives: This study aims to determine patient satisfaction with services at Genteng Regional Hospital. This study was conducted in September-November 2024. Methods: This research design uses quantitative descriptive. The population in this study was 256 people, with a sample size of 150 people, who were obtained using the Krecjie Morgan table, were selected using a simple random sampling technique, and spread across 43 rooms, polyclinics, and units at the RSUD Genteng Banyuwangi. The variables used are patient satisfaction and service. The questionnaire contains 12 elements: service requirements, service procedures, service time, service schedule, service costs, service type products, indications of negligence, communication competence, service expertise, implementer behavior, handling of complaints, suggestions and input, facilities, and infrastructure with 58 statements. Results: This research consists of 12 elements and each shows the following results: (1)elements of service requirements with a value of 98.375 (Quality Value A); (2) elements of service procedures with a value of 97.611 (Quality Value A); (3) elements of service time with a value of 95.917% (Quality Value A); (4) elements of service schedule suitability with a value of 96.917% (Quality Value A); (5) elements of service costs of 96.861% (Quality Value A); (6) elements of service products of 97.250% (Quality Value A); (7) elements of indications of negligence with a value of 96.833% (Quality Value A); (8) elements of communication competence with a value of 97% (Quality Value A); (9) elements of service expertise with a value of 97% (Quality Value A); (10) elements of implementer behavior with a value of 96.867% (Quality Value A); (11) Complaints, suggestions and input elements with a value of 97.250% (Quality Value A); (12) elements.Conclusions: Based on the research results, the patient satisfaction value for services at Genteng Regional Hospital, Banyuwangi Regency, was 96.911%, which means that patients feel very satisfied and the quality of service is A.
Co-Authors Damayanti, Fransiska Erna Ervia Toga Indriani, Ninis Iswinarti Iswinarti Lafiya, Rifdatul M. Salis Yuniardi Prawitasari, Nicken Rachmawan, Ivan Roshanti, Dian Rudiyanto Rudiyanto, Rudiyanto Sholihin Sholihin Toga, Erik Trianita, Desi Wahyu Adri Wirawati