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All Journal Jurnal Manajemen Kesehatan Indonesia Jurnal Abdimas Sangkabira PROFESSIONAL HEALTH JOURNAL Nursing Information Journal Abdimerka: Jurnal Pengabdian Masyarakat Merdeka Membangun Negeri
Roshanti, Dian
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences

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PENINGKATAN KAPASITAS PETUGAS PELAYANAN MASUK/FRONT OFFICE DI BALAI TAMAN NASIONAL ALAS PURWO Roshanti, Dian; Utami, Joko; Wijayanti, Sri Mekar Dyah; Laili, Roudlotun Nurul; Nashir, Muhammad; Toga, Ervia
Jurnal Abdimas Sangkabira Vol. 4 No. 2 (2024): Jurnal Abdimas Sangkabira, Juni 2024
Publisher : Program Studi Diploma III Akuntansi Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdimassangkabira.v4i2.1031

Abstract

Pengabdian masyarakat ini bertujuan untuk meningkatkan kapasitas petugas pelayanan masuk/Front Office di Balai Taman Nasional Alas Purwo dalam melayani pengunjung dengan lebih baik. Kegiatan ini dilatarbelakangi oleh pengamatan terhadap beberapa tantangan yang dihadapi oleh petugas, termasuk keterbatasan dalam pengetahuan kepariwisataan, keterampilan komunikasi, dan penggunaan teknologi informasi. Metode yang digunakan yaitu ceramah, diskusi, praktik langsung, dan simulasi situasi nyata. Hasil pengabdian menunjukkan bahwa setelah mendapatkan pelatihan, kapasitas petugas pelayanan masuk meningkat secara signifikan dalam hal pengetahuan mengenai taman nasional, keterampilan komunikasi, serta pelayanan kepada pengunjung. Partisipasi aktif petugas dalam pelatihan dan workshop juga ikut meningkatkan rasa memiliki terhadap tugasnya, yang pada akhirnya berkontribusi pada peningkatan kualitas layanan kepada pengunjung. Hasil pengabdian ini diharapkan bisa berkontribusi positif dalam meningkatkan pengalaman pengunjung serta mengoptimalkan fungsi taman nasional sebagai destinasi wisata alam yang berkelanjutan.
ANALISIS KEPUASAN KERJA KARYAWAN TERHADAP KEBIJAKAN MANAJEMEN DI RSUD GENTENG BANYUWANGI Yoelianita, Betty Erda; Wirawati, Wahyu Adri; Roshanti, Dian
Jurnal Manajemen Kesehatan Indonesia Vol 13, No 1 (2025): April 2025
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.13.1.2025.1-13

Abstract

Human Resources (HR), especially hospital employees, are an important and crucial component in hospital services, hence hospitals should carry out a mechanism to maintain human resources by paying attention to employee job satisfaction and evaluating employee performance to improve optimal hospital services and quality. This research aimed to determine the level of employee satisfaction in management and management policies in RSUD Genteng. The study was performed on March to May 2024. The population were 409 employees with 200 samples. Based on the results of research, the score of employee satisfaction on management policies in RSUD Genteng Banyuwangi was 83.403. It showed the employees were satisfied and the quality was B. The study consisted of 8 elements, and each showed result as follows (1) Hospital plan element obtained a score of 83.00 showing that the employees were satisfied (quality B); (2) Elements of organizational behavior towards employees obtained 82.75 showing the employees were satisfied (quality B); (3) Work issue element obtained 85.14 showing the employees were satisfied (quality B); (4) Management element obtained 82.87 showing the employees were satisfied (quality B); (5) Supervision issue elements obtained 83.47 showing the employees were satisfied (quality B); (6) Elements of HR maintenance and development issues obtained 83.37 showing the employees were satisfied (quality B); (7) Elements of compensation issues and benefits received by employees obtained 83.75 showing the employees were satisfied (quality B); (8) Performance issue elements obtained 82.85 showing the employees were satisfied (quality B).
Optimalisasi Program Pencegahan Stunting: Hubungan Pengetahuan Ibu dengan Persepsi Keluarga Dewi, Elvira Sari; Choiriyah, Muladefi; Suryanto, Suryanto; Kumboyono, Kumboyono; Ismail, Dina Dewi Sartika Lestari; Wihastuti, Titin Andri; Habibie, Intan Yusuf; Istifiani, Lola Ayu; Kusumastuty, Inggita; Astari, Asti Melani; Ariska, Hanisa Iis; Rosuli, Ahmad; Pamungkas, Akhmad Yanuar Fahmi; Satrianto, Anang; Hermanto, Andrik; Ariyani, Anita Dwi; Munif, Badrul; Kusumawati, Diana; Rahmawan, Fajri Andi; Damayanti, Fransiska Erna; Prasetyawan, Riyan Dwi; Balqis, Rani Diana; Rudiyanto, Rudiyanto; Supriyanto, Supriyanto; Kawitantri, Orchidara Herning; Agustina, Mulya; Caressa, Dea Amanda; Toga, Erik; Roshanti, Dian; Amanda, Efina; Murdani, Agus Putra
Nursing Information Journal Vol. 4 No. 2 (2025): Nursing Information Journal
Publisher : Pusat Penelitian dan Pengabdian Masyarakat STIKES Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/nij.v4i2.1023

Abstract

Pendahuluan: Jumlah anak stunting di Desa Paspan, Banyuwangi, masih mengalami peningkatan, sehingga diperlukan optimalisasi upaya pencegahan untuk menghindari dampak negatif terhadap kehidupan anak. Pengetahuan dan persepsi ibu mengenai stunting merupakan faktor penting dalam upaya pencegahan kondisi ini. Tujuan penelitian mengkaji hubungan antara pengetahuan ibu tentang stunting dengan persepsi keluarga terhadap stunting pada ibu yang memiliki anak dengan stunting di Desa Paspan, Banyuwangi. Metode: Penelitian kuantitatif cross-sectional dilakukan di Desa Paspan, Banyuwangi, pada bulan Desember 2022. Kriteria inklusi dan eksklusi digunakan dan didapatkan 26 responden dari 32 populasi ibu anak dengan stunting. Data dikumpulkan melalui kuesioner yang terdiri atas sepuluh pertanyaan tentang pengetahuan mengenai stunting dan sebelas pertanyaan tentang persepsi keluarga mengenai stunting. Uji korelasi gamma, dengan tingkat signifikansi 0,05, digunakan untuk mengkaji hubungan antara dua variabel.  Hasil: Mayoritas responden memiliki tingkat pengetahuan yang baik mengenai stunting (96%), sementara 84,6% memiliki persepsi yang cukup terhadap stunting. Hasil analisis uji korelasi gamma menunjukkan bahwa tidak terdapat hubungan yang signifikan antara pengetahuan ibu tentang stunting dengan persepsi keluarga terhadap stunting (p = 0,340; r = 1,000). Kesimpulan: Pengetahuan ibu mengenai stunting tidak selalu berkorelasi dengan persepsi keluarga terhadap stunting. Oleh karena itu, upaya pencegahan stunting memerlukan pendekatan holistik yang mempertimbangkan faktor sosial, budaya, dan lingkungan guna meningkatkan pemahaman serta mendorong perubahan perilaku masyarakat.
The Analysis of Patient Satisfaction with Services at Genteng Regional Public Hospital Roshanti, Dian; Yoelianita, Betty Erda; Wirawati, Wahyu Adri; Rachmawan, Ivan
PROFESSIONAL HEALTH JOURNAL Vol. 7 No. 2 (2026)
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (PPPM) STIKES Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/phj.v7i2.1225

Abstract

Introduction: Getting complete health services is a privilege that patients must obtain. Patient satisfaction is a key element that can influence the patient's desire to reuse health services. Therefore, Genteng Regional Public Hospital needs to conduct periodic satisfaction surveys to maintain patient satisfaction periodically. Objectives: This study aims to determine patient satisfaction with services at Genteng Regional Hospital. This study was conducted in September-November 2024. Methods: This research design uses quantitative descriptive. The population in this study was 256 people, with a sample size of 150 people, who were obtained using the Krecjie Morgan table, were selected using a simple random sampling technique, and spread across 43 rooms, polyclinics, and units at the RSUD Genteng Banyuwangi. The variables used are patient satisfaction and service. The questionnaire contains 12 elements: service requirements, service procedures, service time, service schedule, service costs, service type products, indications of negligence, communication competence, service expertise, implementer behavior, handling of complaints, suggestions and input, facilities, and infrastructure with 58 statements. Results: This research consists of 12 elements and each shows the following results: (1)elements of service requirements with a value of 98.375 (Quality Value A); (2) elements of service procedures with a value of 97.611 (Quality Value A); (3) elements of service time with a value of 95.917% (Quality Value A); (4) elements of service schedule suitability with a value of 96.917% (Quality Value A); (5) elements of service costs of 96.861% (Quality Value A); (6) elements of service products of 97.250% (Quality Value A); (7) elements of indications of negligence with a value of 96.833% (Quality Value A); (8) elements of communication competence with a value of 97% (Quality Value A); (9) elements of service expertise with a value of 97% (Quality Value A); (10) elements of implementer behavior with a value of 96.867% (Quality Value A); (11) Complaints, suggestions and input elements with a value of 97.250% (Quality Value A); (12) elements.Conclusions: Based on the research results, the patient satisfaction value for services at Genteng Regional Hospital, Banyuwangi Regency, was 96.911%, which means that patients feel very satisfied and the quality of service is A.
Penyuluhan Bahaya Penyalahgunaan Narkoba pada Siswa Siswi Negeri 1 Blimbingsari Satu Atap dalam Program Kampus Mengajar : Vol. 1 No.2 (2025) : JURNAL PENGABDIAN MASYARAKAT MERDEKA MEMBANGUN NEGERI (ABDIMERKA) Windra Fitrian Pradista Wardani; Roshanti, Dian
Jurnal Pengabdian Masyarakat Merdeka Membangun Negeri Vol. 1 No. 2 (2025): Juni
Publisher : STIKES BANYUWANGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/abdimerka.v1i2.563

Abstract

Suatu permasalahan yang terjadi pada kalangan remaja yaitu narkotika. Narkotika merupakansuatu substansi yang berperan penting dan bermanfaat dalam dunia medis dan ilmu pengetahuan. Namun narkotikajuga menyebabkan ketergantungan yang merugikan, bahkan kematian. Tujuan pengabdian ini dilakukan agar remaja mengetahui bahaya penyalahgunaan narkoba yang dapat merugikan, serta dapat mengetahui dampak yang terjadi saat mengonsumsi narkotika. Metode yang dilakukan pada pengabdian ini yaitu dengan pemberian edukasi atau penyuluhan tentang bahaya penyalahgunaan narkoba. Tujuan yang direncanakan tepat sasaran karen menambah para anak muda mengenai bahaya penyalahgunaan narkoba
Co-Authors Agus Putra Murdani Agustina, Mulya Amanda, Efina Ariska, Hanisa Iis Ariyani, Anita Dwi Asti Melani Astari Balqis, Rani Diana Betty Erda Yoelianita Caressa, Dea Amanda Damayanti, Fransiska Erna Elvira Sari Dewi Ervia Toga Hermanto, Andrik Inggita Kusumastuty Intan Yusuf Habibie Ismail, Dina Dewi Sartika Lestari Kawitantri, Orchidara Herning Kumboyono Kumboyono Kusumawati, Diana Laili, Roudlotun Nurul Lola Ayu Istifiani Muhammad Nashir Muladefi Choiriyah Munif, Badrul Pamungkas, Akhmad Yanuar Fahmi Prasetyawan, Riyan Dwi Rachmawan, Ivan Rahmawan, Fajri Andi Rosuli, Ahmad Rudiyanto Rudiyanto, Rudiyanto Satrianto, Anang Supriyanto Supriyanto Suryanto Suryanto Titin Andri Wihastuti Toga, Erik Utami, Joko Wahyu Adri Wirawati Wijayanti, Sri Mekar Dyah Windra Fitrian Pradista Wardani