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Analisis Penerapan Sistem Pengendalian Internal dalam Menunjang Kualitas Laporan Keuangan pada PT. Pegadaian Cabang Dompu Dea Putri Emiralda; Yeye Suhaety; Dian Urna Fasihat
CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis Vol. 6 No. 1 (2026): CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/cemerlang.v6i1.10271

Abstract

This study aims to analyze the implementation of the internal control system in supporting the quality of financial statements at PT Pegadaian Dompu Branch. This study employed a descriptive qualitative approach. Data were collected through interviews, observations, and documentation, and were analyzed using the Committee of Sponsoring Organizations of the Treadway Commission (COSO) internal control framework, which consists of five components: control environment, risk assessment, control activities, information and communication, and monitoring. The findings indicate that the internal control system at PT Pegadaian Dompu Branch has been implemented through the establishment of a conducive control environment, systematic risk identification and management, implementation of Standard Operating Procedures (SOPs), clear segregation of duties, transaction authorization and verification, effective communication, and continuous monitoring activities. The implementation of these five COSO components can supports the quality of financial statements by ensuring that financial recording and reporting processes are accurate, reliable, timely, and compliant with established procedures. Therefore, the implementation of the COSO-based internal control system can support the quality of financial statements at PT Pegadaian Dompu Branch.
Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Organizational Citizenship Behavior (OCB) sebagai Variabel Mediasi pada XL Smart di Kabupaten Dompu dan Bima Mi’rajatul Wahidah; Nurul Hayat; Dian Urna Fasihat
ProBisnis : Jurnal Manajemen Vol. 17 No. 4 (2026): August: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the effect of work-life balance on employee performance through organizational citizenship behavior as a mediating variable. The population in this study consists of XL Smart employees in Dompu and Bima Regency. This research uses a quantitative method with an explanatory approach. The sample used in this study consisted of 50 people, taken from the population, or all employees. The type of data in this study is quantitative, and the instruments used for data collection are observation and questionnaires with a 5-point Likert scale. Meanwhile, the data analysis technique used is SEM-PLS version 4.0. Research results show that work-life balance affects employee performance, work-life balance affects organizational citizenship behavior, organizational citizenship behavior affects employee performance, and work-life balance affects employee performance through the mediation of organizational citizenship behavior.