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This Author published in this journals
All Journal Journal of Language, Communication, and Tourism The International Journal of Studies in Social Sciences and Humanities (IJOSSH)
Mutika Andadari
Politeknik Negeri Jember
Arts Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Identification on the Need of English Public Speaking Class for Students at the Tourism Destination Study Program Milawaty Milawaty; Mutika Andadari; Vemas Aditya; Lely Dian Utami
Journal of Language, Communication, and Tourism Vol. 1 No. 2 (2023): June
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/jlct.v1i2.3968

Abstract

This study aims to identify the need of English public speaking skill for students at the Tourism Destination Study Program and formulate the required solution. This study was motivated by recent student events called “Seminar Pariwisata” or Tourism Seminar where all the students had to present their projects from the Integrated Field Practicum and also “Duta Polije”, a contest where campus ambassadors were selected. This study was an aftermath evaluation following the conducted events with the hope to bring an improvement in the future for both the students and the study program. This was a descriptive-qualitative study and the data were collected through observation, documentation and interview. The results of the study show that there is a need in providing students with English public speaking skill through intensive public speaking classes, to support them especially in non-academic activities. This is also useful to equip them with additional competencies in order to help them in the workplace after graduation, especially to have a career in the tourism business. The class can be conducted during the running academic year by integrating the class with English courses, by adding the public speaking class at the speaking skill section of the RPS (Semester Teaching Plan) and BKPM (Student’s Workbook) of English courses. This idea is suggested to be taken into consideration to create a better educational supports for the students as well as for the development of the study program in the future.
Needs analysis of professionalism in tourism education: Students’ perceptions in vocational higher education Peni Arianita Wardani; Muhamad Farhan; Nodistya Septian Indrastana; Meiga Rahmanita; Nur Afni Rachman; Mutika Andadari
International Journal of Studies in Social Sciences and Humanities Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5568

Abstract

Professionalism is a cornerstone of success in the tourism industry, underscoring the need for targeted skill development among students pursuing tourism-related education. Recognising this, Politeknik Negeri Jember (Polije) launched the Edu tourism teaching factory. This innovative initiative integrates Tourism Destination Study Program students into real-world industry environments, fostering professionalism through experiential learning. This effort aligns with Polije’s outcome-based education framework, emphasising the production of industry-ready graduates. A critical component of this initiative is the development of structured teaching materials that address the specific aspects of professionalism required in the tourism sector. However, identifying these components necessitates comprehensive research into students’ perceptions and industry needs. Grounded in the context of global tourism, where professionalism directly impacts service quality and customer satisfaction, this qualitative study explores the requirements for teaching materials that promote professionalism. Using simple random sampling, 125 students were surveyed, complemented by interviews with program managers, Edu tourism administrators, and student representatives. The Miles and Huberman technique was employed for data analysis, integrating triangulated survey and interview data. Key findings revealed that students prioritise politeness, communication skills, and respect, followed by attention to detail, helpfulness, and consideration. Preferred teaching tools include bilingual video tutorials on service excellence, reflecting the industry’s global nature. This study has significant implications for global tourism education and practice. It addresses the critical need to standardise professionalism training. By aligning teaching materials with real-world industry demands, this research supports enhancing service standards and fostering a globally competitive tourism workforce.
Co-Authors Indrastana, Nodistya Septian Lely Dian Utami Milawaty Milawaty Muhamad Farhan Nur Afni Rachman Peni Arianita Wardani Rahmanita, Meiga Vemas Aditya