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EVALUASI SISTEM INFORMASI MEDICAL CHECK-UP BERBASIS MOBILE APPS MENGGUNAKAN METODE END USER COMPUTING SATISFACTION (EUCS) Retno Kusumo; Riska Pradita; Rhuccy Nhifvellast
Jurnal Warta Dharmawangsa Vol 17, No 3 (2023)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v17i3.3585

Abstract

Analisis Penyebab Pengembalian Berkas Klaim JKN Pada Layanan Rawat Jalan RS Awal Bros Riska Pradita; Retno Kusumo
Borneo Nursing Journal (BNJ) Vol. 7 No. 2 (2025)
Publisher : Akademi Keperawatan Yarsi Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61878/bnj.v7i2.183

Abstract

Dalam upaya melakukan pengajuan klaim JKN, rumah sakit memiliki beberapa faktor yang menyebabkan pengembalian berkas. Umumnya disebabkan ketidaktepatan diagnosis dan ketidaklengkapan dokumen. Penelitian ini bertujuan menganalisis penyebab pengembalian klaim JKN rawat jalan di RS Awal Bros Batam. Jenis penelitian ini yaitu analisis kualitatif, lokasi di RS Awal Bros Batam pada bulan Februari 2025. Sebanyak 6 orang petugas di Unit Casemix sebagai subjek, dan berkas BPJS Kesehatan Rawat Jalan periode Triwulan IV sebanyak 53.226 berkas sebagai objek. Teknik pengumpulan data dilakukan melalui wawancara dan studi dokumen. Dari hasil penelitian, pelaksanaan proses pengajuan klaim JKN pada pelayanan rawat jalan di RS Awal Bros Batam sudah memenuhi persyaratan administrasi kelengkapan pengajuan klaim BPJS Kesehatan, akan tetapi belum ada Standar Prosedur Operasional (SPO) dan Pedoman Internal yang mengatur terkait proses pelaksanaan pengajuan klaim. Pada periode trimester IV tahun 2024, sebanyak 4.352 (11.1%) pengembalian berkas klaim JKN di RS Awal Bros Batam, penyebab paling banyak pada Indikasi Kontrol Berulang (Pregmentasi) sebesar 4.286 berkas. Faktor penyebab pengembalian klaim JKN antara lain ketidaktepatan pemberian kode diagnosis, ketidaklengkapan dokumen, serta tidak adanya SOP dan pedoman internal pelaksanaan BPJS Kesehatan. Kesimpulan penelitian ini yaitu Pregmentasi Dalam Waktu Satu Minggu merupakan penyebab pengembalian klaim JKN rawat jalan terbanyak.
Designing of Decision Support System for Determining the Underlying Cause of Death in Mortality Codification Riska Pradita; Desfa Anisa; Anggia Natasha Dwiansyah
International Journal of Health and Information System Vol. 3 No. 3 (2026): January
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/ijhis.v3i3.80

Abstract

Inaccuracies are often encountered in determining the Underlying Cause of Death (UCoD), which can impact the quality of reported mortality data. In this case, a system is needed to assist coders in determining the UCoD. Clinical Decision Support System (CDSS) is a system designed to assist decision-making in patient clinical management, including in determining UCOD. The purpose of this study was to design a CDSS in determining UCOD mortality codification. The research method used is descriptive research with an Action Research design consisting of four stages: Diagnosing, Planning, Taking, and Evaluating Action. The objects of this study were SIMRS, medical record documents, and death certificates. Data were collected through interviews and documentation studies. The research results obtained were user requirements consisting of features, databases, and system displays. The design was carried out using UML modeling such as Flowcharts, Use Case Diagrams, Activity Diagrams, Class Diagrams, Data Flow Diagrams, and Prototypes. The evaluation results showed that the designed CDSS was acceptable to users as a tool in determining UCOD, with a value above the global average score (77). The conclusion of this study obtained that the CDSS design is considered effective in helping coders to determine UCoD.
ANALISIS PENERIMAAN PENGGUNA TERHADAP KEGUNAAN SISTEM PENCATATAN KESEHATAN DIGITAL DI UKS DENGAN METODE SUS Riska Pradita; Retno Kusumo
Journal of Hospital Administration and Management (JHAM) Vol 7 No 1 (2026): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v7i1.981

Abstract

One crucial component of the School Health Unit (UKS) program is the recording of medical records and the reporting of students' health conditions. Implementing digital health records in the UKS offers various benefits, such as facilitating the documentation of health screening results, immunization status, nutritional status, medical history, periodic health check-up results, and follow-up health services for students. Despite the ongoing advancement of health digitalization, the implementation of digital health records in UKS remains relatively limited due to constraints such as inadequate information technology infrastructure, low user competence in utilizing digital technology, and a lack of integration between school health data and the information systems of healthcare facilities. Given this context, it is important to conduct research on user acceptance regarding the utility of a digital health recording system for UKS using the System Usability Scale (SUS) method. The objective of this study is to analyze the level of student acceptance regarding the design of a digital health recording system for UKS. This study employs a descriptive quantitative method. The research was conducted at SMA Negeri Batam, involving 30 respondents who serve as UKS administrators at the school. Data collection methods included field observations and the distribution of questionnaires. The questionnaire was designed based on the SUS (System Usability Scale) method. Results: The "UKS Care" application is a mobile-based prototype designed to assist UKS activities in the digital recording and management of student health data. The application features several key components: Student Data, Health Check-ups, Medication, Schedules, Health Education, Reports, Notifications, and User Profiles. Analysis results indicate that the UKS Care application achieved an average SUS score of 80, placing it in the "Acceptable," "Grade A," and "Excellent" categories. Conclusion: The UKS Care application is accepted by users as a digital health recording system for UKS.
Pendampingan Dan Pemberdayaan Perekam Medis Dalam Penyusunan Standar Prosedur Operasional Peralihan Rekam Medis Elektronik Riska Pradita; Nuari Andolina; Retno Kusumo
Duta Abdimas Vol. 5 No. 1 (2026): Duta Abdimas: Jurnal Pengabdian Masyarakat
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/gxq8d504

Abstract

Adanya teknologi informasi guna menunjang pelayanan kesehatan dengan implementasi rekam medis elektronik mempengaruhi perubahan Standar Prosedur Operasional (SPO) dari rekam medis manual ke rekam medis elektronik. Dengan adanya SPO rekam medis elektronik, maka setiap petugas dapat mencatat rekam medis pada sistem secara seragam, keamanan dan kerahasiaan data elektronik juga lebih terjamin. Kegiatan Pengabdian Masyarakat ini dilaksanakan di Unit Rekam Medis pada bulan Oktober hingga November tahun 2025. Sasaran (mitra) dalam kegiatan ini yaitu Perekam Medis di Unit Rekam Medis. Tujuan kegiatan ini yaitu mengidentifikasi kegiatan pelayanan yang belum memiliki SPO Rekam Medis Elektronik, kemudian mendampingi petugas dalam Menyusun dan Merancang SPO Rekam Medis Elektronik. Urgensi kegiatan pengabdian masyarakat ini disebabkan belum adanya penyesuaian SPO yang mengatur peralihan rekam medis manual ke elektronik. Tanpa SPO, pencatatan rekam medis elektronik tidak seragam. Untuk itu kegiatan ini bermaksud melakukan pendampingan dan pemberdayaan Perekam Medis dalam menyusun SPO Rekam Medis Elektronik. Dengan adanya kegiatan ini diharapkan dapat menjadi pedoman kerja yang baku bagi tenaga rekam medis, sehingga alur dalam pelaksanaan rekam medis elektronik lebih terstandar untuk mencegah kesalahan administrasi dan klinis akibat perbedaan cara kerja antar tenaga. Kegiatan ini menghasilkan luaran berupa SPO pengolahan rekam medis elektronik, laporan kegiatan, serta publikasi artikel pengabdian. Kesimpulan: Kegiatan ini telah menunjukkan keberhasilan dan peningkatan pemahaman mitra terhadap SPO Peralihan Rekam Medis Elektronik. Rencana keberlanjutan program ini yaitu adanya konsistensi mitra untuk terus mereview dan menyesuaikan SPO dengan aturan peralihan rekam medis elektronik
PENTINGNYA ASPEK KEAMANAN INFORMASI DATA PASIEN PADA PENERAPAN RME DI PUSKESMAS Riska Pradita; Retno Kusumo; Rahmawati
JOURNAL OF SUSTAINABLE COMMUNITY SERVICE Vol. 2 No. 2 (2022): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jscs.v2i2.437

Abstract

This study aims to provide socialization about the importance of health data security and information in the implementation of electronic medical records at Puskesmas Botania. Community Service activities were carried out by involving officers through Focus Group Discussions at Puskesmas Botania. The results show that e-Puskesmas has not fulfilled the principles of confidentiality, integrity, and data availability, so it can be accessed by unauthorized parties. In addition, the recording of electronic medical records in e-Puskesmas needs to be improved to facilitate data changes and the availability of health data related to BPJS patient claims. The PkM team recommends the use of individual usernames and passwords, automatic log off feature, network access blocking, data encryption, and integration with the BPJS Health application and data back up process to maintain patient data security.