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Penerapan Algoritma C.45 Untuk Menentukan Tingkat Kepuasan Pelanggan Kartu Telkomsel Prabayar Sikumbang, Erma Delima; Ariani, Fattya; Handayani, Tiwi; Ramanda, Kresna; Sukmana, Sulaeman Hadi; Supriyatna, Adi
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 2 (2022): EDISI SEPTEMBER
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i2.492

Abstract

Telkomsel is an operator mobile phone company that provides services for mobile phone users. The mobile phone Operator creates a small SIM card for the customer by means of having to be inserted into each phone to get access to the service. One of the most used mobile operators and belongs to the largest category in Indonesia is Telkomsel. In This study implemented algorithm method C. 45 in deciding customer satisfaction against the use of prepaid Telkomsel cards. This type of research is to implement data mining concept by involving as many as 100 user data of prepaid Telkomsel card through the dissemination of questionnaires. There is an attribute in each variable that affects customer satisfaction including: price, promotion, product quality and service quality. Based on manual calculation results and with the help of the RapidMiner studio 9.7 software is known to be the root is a variable quality service with the highest gain value of 0.266396957 and results classification accuracy value of 0.9655 so that belongs to the classification category is very good
Metode Simple Additive Weighting (SAW) dalam Pemilihan Media Pembelajaran Bahasa Korea Ramanda, Kresna; Sundari, Wiwin; Rusman, Arief; Sikumbang, Erma Delima; Sukmana, Sulaeman Hadi; Azizah, Qudsiah Nur
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 7, No 2 (2023): EDISI SEPTEMBER
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v7i2.660

Abstract

Almost all Asian countries experience the Korean Wave phenomenon. Asian countries such as Japan, China, Taiwan, Hong Kong, Thailand, Philippines, Singapore, Malaysia, Indonesia and others. With such a phenomenon, it can be observed that if someone likes something from abroad, most people are interested in learning the language. However, it is still difficult for them to find Korean language learning solutions. And one solution is to use appropriate learning media to support learning. The simple additive weight (SAW) method, also known as the weight sum method, will be applied in this study. The SAW method can select the best alternative from several available alternatives because it is ranked after determining the weight of each feature. The results showed that alternative or mobile learning at A2 is the best learning media for Korean and the simple additive weight (SAW) method can determine the best choice of Korean language learning environment. Keywords: Simple Additive Weighting, learning media, Korean language
Metode Analytic Hierarchy Process Dalam Menentukan Promosi Jabatan Pujiati, Tri Wahyuni; Sikumbang, Erma Delima; Ariani, Fattya; Ramanda, Kresna; Sukmana, Sulaeman Hadi; Azizah, Qudsiah Nur
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 7, No 1 (2023): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v7i1.605

Abstract

Promotion plays an important role for every employee in the workplace, because promotion can offer changes in social status, authority, responsibility and increase in income to every employee who is given the opportunity. In the process of promotion to the position of the DKI Jakarta Province Population and Civil Registry Service, criteria are needed in making a decision. Promotion decisions require different considerations of many different factors and suggestions must be made objectively, if the wrong decision is taken during the promotion process, it will have a negative impact on employees and the Agency. The Analytic Hierarchy Process (AHP) method is applied to examine the effect of each criterion in determining promotions to obtain accurate results in determining the best and most appropriate criteria. The results showed that the "Employee educational background" criterion was the most important criterion for promotion. The results of processing survey data using the AHP method and the Expert Choice survey are not much different from one another. The AHP (Analytical Hierarchy Process) method can determine promotion selection.
Metode Pieces untuk Evaluasi Kinerja Sistem Aplikasi Newspaper Delivery Shafa, Muadzi; Ramanda, Kresna; Sukmana, Sulaeman Hadi; Azizah, Qudsiah Nur; Rusman, Arief
Jurnal Teknologi Sistem Informasi Vol 6 No 1 (2025): Jurnal Teknologi Sistem Informasi
Publisher : Program Studi Sistem Informasi, Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/jtsi.v6i1.9307

Abstract

Industri media telah mengalami perkembangan pesat dalam teknologi informasi, khususnya dalam hal penyebaran konten berita. PT Jasatama Polamedia fokus pada layanan pengiriman surat kabar, tetapi masih menghadapi beberapa masalah. Surat kabar yang tidak terkirim dan keterlambatan pengantaran yang tinggi menunjukkan bahwa kinerja kurir masih belum optimal. PT Jasatama Polamedia telah mengembangkan sistem aplikasi Newspaper Delivery untuk membantu mengelola distribusi surat kabar. Sistem ini memungkinkan perusahaan melacak lokasi dan kinerja kurir, serta mengoptimalkan rute distribusi. Meskipun aplikasi ini telah diimplementasikan, evaluasi kinerjanya masih diperlukan untuk pengembangan masa depan aplikasi Newspaper Delivery. Metode PIECES (Performance, Information, Economic, Control, Efficiency, Service) digunakan untuk evaluasi kinerja aplikasi Newspaper Delivery. Hasil penelitian dengan metode PIECES menunjukan bahwa variabel performance mendapatkan skor 3,93, variabel Information mendapat skor 3,85, variabel Economic mendapat skor 3,75, variabel control mendapat skor 4,19, variabel Efficiency mendapat skor 4,24, dan variabel Service mendapatkan skor 3,93, serta rata - rata skor dari semua variabel adalah 3,98 yang dimana loper atau pengguna merasa puas terhadap kinerja Aplikasi Newspaper Delivery.