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OPTIMISASI SISTEM ANTREAN UNTUK MEMINIMALKAN WAKTU TUNGGU PASIEN KLINIK UNIVERSITAS BRAWIJAYA MENGGUNAKAN DISCRETE EVENT SIMULATION Saputra, Nadia Octavia; Fanani, Angga Akbar; Sugiono
Jurnal Rekayasa dan Manajemen Sistem Industri Vol. 13 No. 10 (2025):
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Abstract

Jika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui e-mail nadiaoctaviasaputra@gmail.com atau anggafanani@ub.ac.id atau sugiono_ub@ub.ac.id   Dipublikasikan tanggal: 20 Desember 2025
PERANCANGAN SISTEM INFORMASI PERSEDIAAN BERBASIS WEBSITE PADA PT ENERGY LAUTAN NUSANTARA MENGGUNAKAN MODEL WATERFALL Aiman, Orva Linnisa; Fanani, Angga Akbar
Jurnal Rekayasa dan Manajemen Sistem Industri Vol. 13 No. 10 (2025):
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Abstract

Jika membutunkan abstrak atau isi jurnal silahkan menghubungi author melalui e-mail orvalinnisa@student.ub.ac.id atau anggafanani@ub.ac.id Dipublikasikan tanggal: 24 Desember 2025
ANALYSIS OF ENERGY SERVICE QUALITY USING KANO MODEL TOWARDS INDONESIA'S EMISSION-FREE 2060 Fanani, Angga Akbar; Wahyudi, Slamet; Kusumaningdyah, Widha; Rahmani, Rizkianuri; Aryanti, Sabrina Putri; Safitri, Eka Rachmadhani; Sapriadi; Wijaya, Salsabila Sulthanah Putri
JEMIS (Journal of Engineering & Management in Industrial System) Vol. 13 No. 2 (2025)
Publisher : Industrial Engineering Department, Faculty of Engineering, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Electricity is a basic necessity in daily life. The 3.55% increase in electricity distribution to Indonesian households has driven people to seek alternative clean energy sources, considering that the majority of energy comes from fossil fuels with high carbon emissions. The government-owned electric power provider has begun to face high levels of complaints, prompting a review of service quality by Law No. 20 of 2002. This study employs a questionnaire method, processed using the Kano model, to analyze the performance of service quality variables provided by a government-owned electric power provider. Based on the Kano analysis, three categories of attributes need to be considered to improve customer satisfaction: One-Dimensional (must be prioritized), Attractive (needs to be maintained), and Indifferent (less attention needed). The one dimensional attributes involve power quality, output stability, service satisfaction, responsiveness during disturbances, service usage costs, and frequency of power disturbances. The better and worse assessments indicate that output stability, electricity costs, and responsiveness during disturbances have a significant impact on increasing customer satisfaction, while their inadequacy in these attributes can lead to a significant decrease in satisfaction.
SOLVING LARGE SCALE TRANSPORTATION PROBLEM IN FERTILIZER DISTRIBUTION TO MINIMIZE TRANSPORTATION COST Fanani, Angga Akbar; Rahman, Arif; Lustyana, Astuteryanti Tri; Widiyawati, Sri
JEMIS (Journal of Engineering & Management in Industrial System) Vol 10, No 1 (2022)
Publisher : Industrial Engineering Department, Faculty of Engineering, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jemis/2022.010.01.3

Abstract

Indonesia is agricultural country which have high degree of dependency to the fertilizer availability, it is because fertilizer has important role for the land fertility. Fertilizer is needed by the farmers all the time, from the initial period of planting the crop to the harvest period. This condition requires the fertilizer industry to be able to deliver fertilizer exactly when fertilizer is needed. The complexity of the transportation problem is indicated by the number of nodes in the model that represent both source and destination. In the distribution of fertilizer, the number of sources is relatively small, but the number of destinations is very large, where the number reaches 50 destination points. In solving large scale transportation complex problems, modeling techniques using Linier Programming are needed. Fertilizer demands are fulfilled from 42 buffer warehouses, and the optimal allocation for petrochemical distribution is supplied by 47 production partners. Based on the results of the calculation process using linier programming, the optimal distribution cost is 939,854,960.00 rupiahs. Meanwhile, the initial cost of distribution is IDR 1,032,267,660.00. There was a decrease of 92,412,700.00 rupiahs or about 9%. Optimization of the distribution process is also marked by the decrease in the number of production partners needed to meet the needs of 42 buffer warehouses. In the initial distribution, 56 production partners sent their products, after the calculation process only 47 production partners were needed.