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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik Jurnal Manajemen Pelayanan Publik Jurnal Pendidikan dan Ilmu Sosial Jurnal Administrasi Negara Mimbar Administrasi Community Services: Sustainability Development Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi
Jeanly Waisapy
Universitas Pattimura
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Pengaruh Motivasi Kerja Dan Iklim Organisasi Terhadap Prestasi Kerja Pegawai Pada Balai Penjaminan Mutu Pendidikan Provinsi Maluku Nia Saniansih; Mohamad A. Rahawarin; Jeanly Waisapy
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 1 (2023): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i1.3738

Abstract

This research is a quantitative type of research. Aims to determine the influence of Work Motivation and Organizational Climate on Employee Work Performance at the Maluku Provincial Education Quality Assurance Center. The sample in this study was 44 respondent. The data collection techniques used are observations, questionnaires using multiple linear regression analysis models and classical assumption tests. The results of this study showed that the influence of work motivation on employee work performance partially contributed effectively by 53.1%. The influence of the organizational climate on work performance partially contributed effectively by 43.3%. Simultaneously, work motivation and organizational climate contributed effectively 28.7% to employee work performance and 71.3% were influenced by other variables that were not studied by researchers.
EFEKTIVITAS PENERAPAN SISTEM KEHADIRAN BERBASIS FINGERPRINT DALAM MENINGKATKAN DISIPLIN APARATUR SIPIL NEGARA PADA DINAS KOMUNIKASI DAN INFORMATIKA PROVINSI MALUKU Billy Jeremy Christiaan; Petronela Sahetapy; Jeanly Waisapy
Jurnal Administrasi Negara Vol. 1 No. 3 (2023): Juli
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study uses a quantitative research method which aims to see how the Effectiveness of Implementing a Fingerprint-Based Attendance System in Improving State Civil Apparatus (ASN) Discipline in the Communication and Informatics Office of Maluku Province. The subjects in this study were 30 (N = 30) civil servants at the Communication and Informatics Office of Maluku Province. The analysis technique used is simple linear regression analysis. The results of this study indicate that (1) the effectiveness of the fingerprint-based attendance system (X) has a positive and less significant effect on the discipline of State Civil Apparatus (ASN) employees. This means that if the effectiveness of the fingerprint-based attendance system is higher, the discipline of the State Civil Apparatus (ASN) employees will increase.
Development of Civil Servants in Public Service at the West Kairatu Sub-district Office, West Seram Regency Iriane Sosiawaty Ponto; Jeanly Waisapy; Zul Fadli
Jurnal Manajemen Pelayanan Publik Vol 7, No 1 (2023): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v7i1.49426

Abstract

This study analyzes the development of the Civil Servant Apparatus (ASN) in public service at the West Kairatu Sub-District Office, West Seram Regency. The research method is quantitative, utilizing a questionnaire instrument to collect data from the ASN at the office. The method of data analysis is quantitatively descriptive, and the research results are presented concisely for easy comprehension. The main focus includes work discipline, career development for ASN, and the application of ethical codes in public service. Work discipline is measured through attendance, strict rules aspect, and responsibility. The analysis results indicate "poor" attendance, while adherence to rules and responsibility are rated as "very good." A civil servant's career development is measured by participation in technical training and leadership training. Participation in technical training is rated as good, while participation in leadership training is rated as “poor." Furthermore, the application of ethical codes is rated as “good." Recommendations encompass effective training programs and attendance management, encouraging active participation in leadership training, as well as periodic ethical code socialization and monitoring. These findings guide enhancing the development of civil servants and public service.
Efektivitas Sistem Pelayanan Publik Di Kantor Pemerintahan Kelurahan Honipopu Kecamatan Sirimau Kota Ambon Iksan Iksan; Zainal A. Rengifurwarin; Jeanly Waisapy
JUPEIS : Jurnal Pendidikan dan Ilmu Sosial Vol. 2 No. 4 (2023): JUPEIS: Jurnal Pendidikan dan Ilmu Sosial
Publisher : Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jupeis.Vol2.Iss4.873

Abstract

Penelitian ini bertujuan menganalisis dan menjelaskan gambaran mengenai Efektivitas Sistem Pelayanan Publik, serta faktor – faktor pendukung dan penghambatnya di Kantor Kelurahan Honipopu Kota Ambon. Informan penelitian ini berjumlah 10 orang. Data dibutuhkan dalam penelitian ini, dikumpulkan melalui teknik observasi, wawancara dan dokumentasi. Data berhasil dikumpulkan, diolah dan dianalisis dengan bantuan teknik analisis kualitatif deskriptif. Hasil penelitian ini menunjukan, Efektivitas Sistem Pelayanan Publik Di Kantor Pemerintahan Kelurahan Honipopu Kota Ambon sudah cukup baik, namun belum optimal secara menyeluruh, seperti: 1) Layanan lisan, 2) Layanan tulisan, 3) Layanan tindakan yang berbentuk Administrativ. Disisi lain yang menjadi faktor pendukung dan penghambatnya yaitu, 1) Adanya Tujuan Yang Jelas, 2) Pengembangan Sumber Daya Manusia, 3) Fleksibilitas Kerja, 4) Adanya Partisipasi Masyarakat, 5) Adanya Kepuasan. Implikasi dari penelitian ini, bahwa jika hendak meningkatkan efektivitas sistem pelayanan publik pada suatu kantor kelurahan, maka perlu dikembangkan secara optimal faktor pendukungnya, dan faktor penghambatnya.
Pengaruh Kompetensi Terhadap Prestasi Kerja Pegawai Di Dinas Sosial Kota Ambon Riski Yanto; Mohamad A. Rahawarin; Jeanly Waisapy
JUPEIS : Jurnal Pendidikan dan Ilmu Sosial Vol. 2 No. 4 (2023): JUPEIS: Jurnal Pendidikan dan Ilmu Sosial
Publisher : Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jupeis.Vol2.Iss4.879

Abstract

Penelitian ini berjenis penelitian kuantitatif. Bertujuan untuk mengetahui pengaruh Kompetensi terhadap Prestasi Kerja Di Dinas Sosial Kota ambon. Sampel pada penelitian ini berjumlah 33 responden. Teknik pengumpulan data yang digunakan berupa observasi, kuesioner menggunakan uji kolerasi pearson product moment dan uji koefisien determinasi. Hasil penelitian ini menunjukan bahwa kolerasi antara kompetensi dan prestasi kerja adalah sebesar 0,720 berada diantara interval koefisien 0,60-0,799, termaksud dalam tingkat hubungan yang kuat, adapun pengaruh kompetensi secara parsial memberikan sumbangan sebesar 51% terhadap prestasi kerja pegawai dan 49% dipengaruhi oleh variabel lain yang tidak diteliti oleh peneliti.
Evaluasi Pelaksanaan Program Bantuan Pangan Non Tunai (BPNT) Di Negeri Tawiri Kecamatan Teluk Ambon Kota Ambon Lorena K. Siregar; H. V. R. Pattimukay; Jeanly Waisapy
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 20 No. 1 (2023): April : Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v20i1.662

Abstract

This research is a descriptive qualitative study that aims to analyze the Evaluation of the Implementation of the Non-Cash Food Assistance Program in Tawiri Village, Teluk Ambon District. This research was conducted in Tawiri Village, Teluk Ambon Sub-district. Primary data were collected through interviews with a number of informants who were directly involved in the implementation of the Non-Cash Food Assistance Program in Tawiri Village, Teluk Ambon Sub-district. The results showed that the implementation of the Non-Cash Food Assistance Program in Tawiri Village, Teluk Ambon Sub-district went well despite the many obstacles encountered. This can be seen from 6 (six) policy evaluation criteria namely effectiveness, efficiency, adequacy, equity, responsiveness and accuracy where four of them have not been implemented optimally. So for the suggestions submitted, namely the need to submit the latest data or government officials must make updates related to Non-Cash Food Assistance for underprivileged people who do not get assistance and consult directly with village assistants, the Government as the organizer is obliged to provide socialization to Beneficiary Families about the Non-Cash Food Assistance Program, the Government also needs to improve administrative data on families who receive benefits.
Socialization on Public Service Standards in Ohoi Faan, Kei Kecil District, Southeast Maluku Regency WAISAPY, Jeanly; RAHAWARIN, Mohamad Arsad; SELANNO, Hendry
Community Services: Sustainability Development Vol. 2 No. 2 (2025): Community Services: Sustainability Development (March - June 2025)
Publisher : PT Batara Swastika Harati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61857/cssdev.v2i2.117

Abstract

The public service standards outreach program in Ohoi Faan, Kei Kecil Subdistrict, Southeast Maluku Regency, aims to improve service quality for the community in line with excellent service principles. These standards include transparency, accountability, responsiveness, fairness, and effectiveness. Transparency emphasizes the importance of the village office providing clear, accessible, and open information, such as the types of services, process flow, and the rights and responsibilities of the public. It ensures the community understands the services they receive. Accountability requires service providers to take responsibility for their actions and decisions, adhere to established procedures, prevent discrimination, and maintain integrity. Responsiveness demands that staff respond promptly and appropriately to community requests and complaints, enhancing public satisfaction by meeting their needs efficiently. Fairness ensures that all residents receive equal services without discrimination based on race, religion, gender, or social status, fostering social justice. Effectiveness and efficiency focus on optimizing resources to deliver quality services while saving time and costs for both service providers and recipients. The outreach program also encourages active community participation in evaluating services by providing constructive feedback and suggestions. Service providers are expected to respond positively to feedback to achieve continuous improvement. By understanding public service standards, village officials can deliver services more professionally and responsibly, while the community feels valued and gains greater trust in the local government. This outreach initiative strengthens the relationship between the government and the community, creating a better service environment.
Akuntabilitas Pelayanan Publik di Desa Administratif Kildor Kecamatan Kesuy Watubela Kabupaten Seram Bagian Timur Rumada, Walena; Pieter Sammy Soselisa; Waisapy, Jeanly
Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Vol. 2 No. 2 (2025): Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konstitusi.v2i2.523

Abstract

This study aims to examine the accountability of public services in Kildor Administrative Village, Kesuy Watubela District, East Seram Regency. The research uses a qualitative approach, with a total of 10 informants selected through purposive sampling. Data collection techniques include observation, interviews, and documentation. The findings indicate that public service accountability in Kildor Administrative Village has been implemented effectively, analyzing and describing the service process as well as the supporting and inhibiting factors. The supporting factors include the enthusiasm and mutual encouragement among employees, conducting coordination meetings or evaluations, and fostering awareness of serving the community with sincerity and integrity. On the other hand, the inhibiting factors involve the lack of human resources and inadequate infrastructure and facilities.
Kinerja Pegawai dalam Pelayanan Publik di Kecamatan Selaru Kabupaten Kepulauan Tanimbar Laiyan, Susi Susanti; Alhamid, Rugaya; Waisapy, Jeanly
Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Vol. 2 No. 2 (2025): Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konstitusi.v2i2.524

Abstract

This study aims to examine the performance of employees in public service at Selaru District, Tanimbar Islands Regency. The type of research used in this study is qualitative research. The author evaluates employee performance indicators in public service through observation techniques, interview techniques, and documentation techniques. Based on the research findings, the quality of service in Selaru District can be measured by public satisfaction. Although most residents consider the employees' service to be fairly good, there are still complaints regarding long service times. Factors hindering employee performance include a lack of facilities such as computers and low service quality. Punctuality is also an issue, as employees often do not arrive on time, and service speed needs improvement. Service effectiveness is further affected by low work discipline, caused by a lack of leadership firmness and weak sanctions for employees who are late, leave their workplace without a clear reason, or leave early. Additionally, in terms of independence, the government and district head are expected to be more proactive in providing services and meeting the needs of the community quickly and responsively to enhance the effectiveness of public service in Selaru District.
Co-Authors Alhamid, Rugaya Billy Jeremy Christiaan H. V. R. Pattimukay Iksan Iksan Iriane Sosiawaty Ponto Laiyan, Susi Susanti Lorena K. Siregar Mohamad A. Rahawarin Mohamad A. Rahawarin Nia Saniansih Petronela Sahetapy RAHAWARIN, MOHAMAD ARSAD Riski Yanto Rumada, Walena Selanno, Hendry Soselisa, Pieter S. TALAKUA, Jeane F D Zainal A. Rengifurwarin Zul Fadli