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All Journal JAD: Jurnal Riset Akuntansi & Keuangan Dewantara Jurnal Informasi dan Teknologi Jurnal Attarbiyyah: Jurnal Ilmu Pendidikan Islam Transparan
Umi Setyorini
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Humanities Computer Science & IT Economics, Econometrics & Finance Education

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ANALISIS PERBEDAAN KINERJA KEUANGAN RUMAH SAKIT SWASTA NON RUJUKAN COVID SEBELUM DAN SELAMA PANDEMI COVID-19 (STUDI KASUS DI RUMAH SAKIT XY BANGIL) Umi Setyorini
Jurnal Transparan Institut Teknologi dan Bisnis Yadika Vol. 13 No. 1 (2021): Jurnal Transparan – Vol. 13 No. 01 (2021)
Publisher : Institut Teknologi dan Bisnis Yadika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53567/jtsyb.v13i1.2

Abstract

Performance measurement is one of the most important factors for a company. These measurements are used to assess the success of the company and as a basis for preparing rewards or incentives within So far, performance measurement has been carried out traditionally and only focuses on the financial side and the number of patients decreases and of course affects the financial performance of XY Hospital. Cost Recovery Rate is one of the financial performance indicators used by XY Hospital to measure financial performance. CRR is the percentage comparison between the total income compared to the total production costs incurred by the hospital. The population of this study is all the number of patients before the covid-19 pandemic and during the covid-19 pandemic in 2019 and 2020, all the number of human resources before the covid-19 pandemic and during the covid-19 pandemic in 2019 and 2020, all the amount of income before the covid pandemic -19 and during the 2019 and 2020 covid- 19 pandemic. Inpatient services, namely obstetrics & gynecology treatment rooms, child care rooms, baby rooms, general care rooms have decreased from 2019 to 2020. Inpatient services, namely obstetric & gynecological treatment rooms, child care rooms, baby rooms, general care rooms have decreased from 2019 to 2020. Outpatient services for general poly, emergency care installations, obstetrics & obstetrics specialist poly, children, internal medicine, general surgery, eye, THT, lung, nerve, surgery, skin & genital, heart, maternal & child health/ family planning have decreased from 2019 to 2020. Medical Support Services in the laboratory have increased from 2019 to 2020 because every Patients who come to the IGD must have a rapid test. For radiology services, pharmacy experienced a decrease in the number of patients from 2019 to 2020. In 2020 it decreased to diploma (D3) by 5.4%, while the S1 level was 9.1% and the S2 level was 1.9%. Cost Recovery Rate (CRR) or the company's ability to finance the operations of XY Hospital In 2020 it decreased by 13.71% from 2019, still below the target (CRR = 100%) this indicates that XY Hospital in 2020 suffered a loss this is due to The number of patients decreased due to the pandemic.
Analysis of The Relationship Between Information System Management, Demand Management, Revenue and Profit Management in Logistics Industries Sultantio Hutabarat, Arnold; Umi Setyorini; Dede Rustaman; Teguh Prakoso; Eva Yuniarti Utami
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.529

Abstract

This study aims to investigate the application of the philosophy in the land cargo transportation sector. Researchers researched two companies in this sector: a courier service company and a truck-based goods transportation company. Semi-structured interviews were conducted with both companies to understand more about their operations, including reservation policies, prices, clients, etc. We also paid two visits to the company. We processed the data using the MS Excel Office program. The research results revealed that the studied company, the courier service company, adhered to a rigid pricing structure without taking the year into account, while the goods transportation company set prices based on distance without using historical data or demand per period. Additionally, we discovered errors in data recording at freight transportation companies, leading to the loss of crucial information. We propose performance indicators for both sectors, drawing from indicators used in other industries. Freight companies create segmentation based on months of the year, days of the week, and distance groups to enable better pricing strategies. However, analysis of the indicator calculation graph shows that the company does not sometimes charge a proportional price per kilometer traveled and does not segment by periods of the year. Thus, it is advisable to implement these practices to maximize company revenue.
Analysis of Accountability and Transparency of Village Fund Allocation Management in Sebani Village, Pandaan District, Pasuruan Regency Devia Nur Anggreani; Siti Rohmawati; Nabillah Mutiara Rahma; Umi Setyorini; Ufi Rumefi
Journal of Corporate Finance Management and Banking System Vol. 4 No. 6 (2024): Oct-Nov 2024
Publisher : HM Journals

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55529/jcfmbs.46.27.36

Abstract

The village as the smallest government system demands renewal to support improved village development and the standard of living of village communities that are far from poverty. The various problems in the village are very complex, making it a reason for the village to develop. The development progress in each village is no less important. This research aims to analyze accountability and transparency of village fund allocation management in Sebani Village, Pandaan District, Pasuruan Regency. The method in this study is a descriptive qualitative method by means of direct interviews with informants. The location of this accountability and transparency research is in Sebani Village, Pandaan District, Pasuruan Regency. This research was carried out for a period of 6 months, starting from January 2024 to June 2024. The data is processed using data analysis techniques with stages, namely data reduction, data presentation, and drawing conclusions. The results of the study based on the Regulation of the Minister of Home Affairs Number 20 of 2018 show that the management of village fund allocations in Sebani Village is accountable and transparent in the stages of administration, reporting, and accountability.
PENGARUH GAJI, TUNJANGAN, INSENTIF DAN FASILITAS KERJA TERHADAP KINERJA PEGAWAI (STUDI KASUS PADA PEGAWAI NON PNS BIDANG NON MEDIS DI RSI MASYITHOH BANGIL) Novira Imanda Ryanta; Umi Setyorini; Desak Gede Tiara Sharasshita; Mariatul Iftiyah; Sri Puji Rahayu
JAD : Jurnal Riset Akuntansi & Keuangan Dewantara Vol. 6 No. 1 (2023): Januari (2023) - Juni (2023)
Publisher : STIE PGRI Dewantara Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26533/jad.v6i1.1538

Abstract

Berdasarkan hasil observasi pada beberapa pegawai Non PNS Bidang Non Medis di RSI Masyithoh Bangil terdapat perbedaan gaji, tunjangan, insentif dan fasilitas kerja antara pegawai PNS dan pegawai Non PNS. Dengan adanya perbedaan tersebut dapat berpengaruh terhadap kinerja pegawai Non PNS terutama Bidang Non Medis. Tujuan Penelitian ini adalah untuk menganalisis Pengaruh Gaji, Tunjangan, Insentif Dan Fasilitas Kerja Terhadap Kinerja Pegawai Non PNS Bidang Non Medis di RSI Masyithoh Bangil. Jenis penelitian ini adalah penelitian kuantitatif. Metode yang digunakan adalah metode kuantitatif deskriptif dengan menyebarkan kuisioner yang dibantu dengan alat uji statistik SPSS. Hasil penelitian menunjukkan Gaji (X1) dan Fasilitas Kerja (X4) berpengaruh terhadap Kinerja Pegawai. Sedangkan variabel lain Tunjangan (X2) dan Insentif (X3) tidak berpengaruh terhadap Kinerja Pegawai.
Customer Value, Store Image, dan Loyalty: Pengaruhnya terhadap Customer Satisfaction Syahrian, Muhammad Syahrian Syalabi; Anis Nusron; Umi Setyorini; Elsa Assari; Fitriani Nur Aini
Jurnal Transparan Institut Teknologi dan Bisnis Yadika Vol. 17 No. 2 (2025): JURNAL TRANSPARAN
Publisher : Institut Teknologi dan Bisnis Yadika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53567/jtrans.v17i2.125

Abstract

Meningkatnya persaingan antara ritel tradisional dan modern telah menciptakan fenomena switching behavior, di mana pelanggan semakin mudah berpindah tempat berbelanja karena meningkatnya sensitivitas terhadap customer perceived value dan store image yang ditawarkan. Kondisi ini dialami Retail Tradisional Ramadhan di Bangil yang mulai menghadapi penurunan customer loyalty meskipun menawarkan harga yang bersaing, sehingga diperlukan pemahaman mendalam mengenai faktor pembentuk customer satisfaction dan loyalitas pelanggan. Penelitian ini bertujuan menjelaskan pengaruh customer perceived value dan store image terhadap customer satisfaction dengan customer loyalty sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif dengan pemodelan persamaan struktural berbasis partial least squares, responden diambil melalui teknik purposive sampling pada pelanggan yang telah berbelanja minimal dua kali dalam satu tahun terakhir. Hasil penelitian menunjukkan bahwa customer perceived value berpengaruh positif dan signifikan terhadap customer satisfaction dan customer loyalty, demikian pula store image yang terbukti berpengaruh positif signifikan terhadap kedua variabel tersebut. Customer loyalty memiliki pengaruh positif terhadap customer satisfaction. Uji mediasi menunjukkan bahwa customer loyalty secara signifikan memediasi pengaruh customer perceived value terhadap customer satisfaction, namun tidak memediasi pengaruh store image terhadap customer satisfaction. Temuan ini menegaskan bahwa untuk menghadapi fenomena switching behavior, peningkatan customer perceived value menjadi faktor kunci dalam membentuk customer loyalty yang pada akhirnya menciptakan customer satisfaction secara berkelanjutan.
ANALISIS BUDAYA KESELAMATAN PASIEN UNTUK PENINGKATAN MUTU PELAYANAN DAN PENDAPATAN Umi Setyorini
Jurnal Transparan Institut Teknologi dan Bisnis Yadika Vol. 17 No. 2 (2025): JURNAL TRANSPARAN
Publisher : Institut Teknologi dan Bisnis Yadika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53567/jtrans.v17i2.126

Abstract

Permasalahan keselamatan pasien menjadi sesuatu hal yang esensial dalam praktik layanan kesehatan, khususnya dirumah sakit,  keselamatan pasien menjadi langkah untuk memperbaiki mutu layanan yang berkualitas. Penilaian mutu rumah sakit didapatkan melalui sistem akreditasi, salah satunya adalah sasaran keselamatan pasien karena telah menjadi prioritas untuk layanan kesehatan di seluruh dunia. Penelitian ini bertujuan untuk menganalisis budaya pelaporan berpengaruh terhadap budaya keselamatan pasien,menganalisis  Just Culture berpengaruh terhadap budaya keselamatan pasien, menganalisis budaya fleksibel berpengaruh terhadap budaya keselamatan pasien, menganalisis budaya pembelajaran berpengaruh terhadap budaya keselamatan pasien di RSI Masyithoh.Metode penelitian dengan menggunakan jenis penelitian dengan metode kuantitatif dengan pendekatan cross sectional.Hasil dari penelitian budaya keselamatan belum berjalan dengan baik sehingga mutu pelayanan menurun dan pasien merasa tidak aman sehingga banyak pasien dan berpengaruh terhadap pendapatan yang semakin menurun. Dapat disimpulkan bahwa aspek keterbukaan informasi mengenai insiden keselamatan pasien berpengaruh terhadap kepercayaan pelayanan dan pendapatan.
Co-Authors Anis Nusron Dede Rustaman Desak Gede Tiara Sharasshita Devia Nur Anggreani Elsa Assari Eva Yuniarti Utami Fitriani Nur Aini Mariatul Iftiyah Nabillah Mutiara Rahma Novira Imanda Ryanta Siti Rohmawati Sri Puji Rahayu Sultantio Hutabarat, Arnold Syahrian, Muhammad Syahrian Syalabi Teguh Prakoso Ufi Rumefi