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All Journal JAM : Jurnal Aplikasi Manajemen Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Hipotesa
Sipahelut, Semuel Willem
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Information Technology and the Improvement of Public Services in Village Government Wokanubun, Anggelina; Sipahelut, Semuel Willem; Renyut, Selvia F. G.
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v6.i2.p355-372

Abstract

This study examines the impact of information technology (IT) utilization on public service delivery within the Ohoi Rumaat village administration, Kei Kecil Timur District, Southeast Maluku Regency. Using a quantitative approach and analyzed through PLS-SEM, data were collected from 71 respondents selected via non-probability sampling based on the Slovin formula. The findings reveal that IT use has a significant and positive effect on service quality, supported by a path coefficient of 0.653, a T-statistic of 9.329, and a P-value of 0.000. The R² value of 0.427 indicates that IT accounts for 42.7% of the variance in public service quality. These results emphasize the role of digitalization in improving efficiency, transparency, and citizen participation in village governance. The study supports the relevance of Innovation Diffusion Theory in rural settings and calls for strategic integration of IT with adequate infrastructure, human resource development, and supportive policies for sustainable digital transformation.
Strategies For Improving The Quality Of Public Services Through Village Digitalization: A Case Study In Sohuwe Village Warahuwena, Lenci Yakoba; Sipahelut, Semuel Willem; Wokanubun, Paulina
HIPOTESA - Jurnal Ilmu-Ilmu Sosial Vol 19 No 1 (2025): HIPOTESA
Publisher : STIA Abdul Azis Kataloka

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Abstract

This study aims to analyze strategies for improving the quality of public services through digitalization in Sohuwe Village, East Taniwel District, West Seram Regency. Digitalization is seen as a solution to the low efficiency, transparency, and accessibility of village public services, which are still predominantly manual. This research employs a descriptive qualitative approach, utilizing data collection techniques such as observation, interviews, and documentation. The results indicate that digitalization has not been optimally implemented due to infrastructure constraints, low digital literacy among village officials and residents, and a lack of technological devices. However, there is a strong commitment from the village government to accelerate digital transformation. Strategic recommendations include improving digital infrastructure, enhancing digital literacy training, providing technological equipment, and strengthening multi-stakeholder collaboration, including through CSR programs. These strategies are expected to foster faster, more efficient, and more transparent public services.
Knowledge Management; Suatu Strategi Membentuk Sistem Penjaminan Mutu Internal Perguruan Tinggi Swasta Sipahelut, Semuel Willem; Ubjaan, Jusak
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p1-13

Abstract

Acceptance of the output of higher education in the world of work with various quality standards that are always increasing is the main prerequisite, demanding tertiary institutions, including private universities, to improve their internal quality assurance system so as to produce better accreditation of study programs and study programs. institution. To answer these demands, private tertiary institutions must develop various organizational strategies that can contribute to improving the quality of higher education. Knowledge Management is a strategy that can be used to improve the quality of education. Technically improving the quality of tertiary institutions can be done by following the steps of the knowledge management system. That is starting from capturing, sharing, applying, and finding knowledge about the internal higher education quality assurance system that meets and exceeds national higher education standards. So it is hoped that a quality culture that will facilitate tertiary institutions to gain public trust through better accreditation values is expected to develop.
Transformational and Transactional Leadership in Semi-Military Organizations: Their Differential Impact on Work Engagement Sipahelut, Semuel Willem; Wokanubun, Paulina; Para, Rudolf; Maranressy, Kristina
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

In hierarchical and high-control environments such as correctional institutions, leadership style plays a crucial role in shaping work engagement. However, limited empirical research in semi-militarized contexts, particularly in correctional facilities with rigid structures and strict discipline, still leaves a significant gap in understanding leadership. This study aims to examine whether transformational and transactional leadership styles influence work engagement within a semi-militarized organizational setting, specifically, the Class IIA Correctional Institution in Ambon. Data were collected through a census questionnaire distributed to 90 employees and analyzed using multiple regression with the assistance of SPSS 16 for Windows. The findings indicate that both transformational and transactional leadership styles have a significant joint effect on work engagement. However, when examined individually, only transformational leadership demonstrates a significant influence, while transactional leadership shows no meaningful impact. Moreover, transformational leadership exhibits a moderate and significant correlation with the dimensions of absorption and dedication, and a low but significant correlation with vigor. In contrast, transactional leadership demonstrates a very low and statistically insignificant correlation with all three dimensions of work engagement. This study contributes novel empirical insights from a rarely examined semi-militarized context. These findings have significant practical implications for leadership development in highly regulated, discipline-intensive environments, highlighting the strategic advantage of transformational approaches in fostering motivation, dedication, and overall organizational effectiveness.
Co-Authors Maranressy, Kristina Para, Rudolf Renyut, Selvia F. G. Ubjaan, Jusak Warahuwena, Lenci Yakoba Wokanubun, Anggelina Wokanubun, Paulina