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RISK MANAGEMENT IN CONTAINER TERMINAL IN PORT OF TANJUNG PRIOK Sirait, David Pandopotan; Besiou, Maria
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 4, No 3 (2017): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v4i3.186

Container Terminal Operations is one of the core business of PT Tanjung Priok Port, the purpose of this study is to identify operational risks container service activities in Tanjung Priok and formulate mitigation efforts in order to ensure the sustainability of its business. Enterprise Risk Management (ERM) has a relationship that is important in the practice of Business Continuity Management (BCM). Risk identification and treatment in general have been mapped in the ERM practices are organized in order to support the achievement of corporate goals. ERM identify, analyze, and manage enterprise risks in general, where it is a first step in making the concept of BCM.The method used is a qualitative and quantitative analysis through the process of Risk Control Self Assessment and Business Impact Analysis. The respondent were General Manager and all staff in PT Tanjung Priok Port. The result showed that there are two significant risks in container terminal is a risk that is not a reliable IT systems and labor strikes. Mitigation conducted on each risk is procuring generators and UPS to anticipate IT system down and the preparation of a Business Continuity Plan to anticipate a labor strike.

Integrasi antara Dwelling Time dan Bongkar Muat Peti Kemas Pelabuhan Tanjung Priok Ricardianto, Prasadja; Suhalis, Adenan; P. Sirait, David
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 5, No 3 (2018): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v5i3.265

The research objective is to determine the integration between waiting times for dwelling time and loading unloading container of container terminals at Tanjung Priok Port. The research method used in this study was qualitative descriptive. The five container terminals studied at Tanjung Priok port are the Jakarta International Container Terminal, Koja, NIPCT1 container terminal, Mustika Alam Lestari and Terminal 1 New Port Container. The research problem is whether the reduction in Dwelling Time will be able to increase loading unloading Container capacity at container terminals at Tanjung Priok Portor not. The result shows that there is a positive integration of Dwelling Time specifically for loading and unloading imported containers in Tanjung Priok Port and is categorized as very high, with an average duration of seven years was 5.5 days. The results of this study are expected to be able to recommend how the decline in Dwelling Time could increase loading and unloading container capacity of container terminals at Tanjung Priok Port.

RISK MANAGEMENT IN CONTAINER TERMINAL IN PORT OF TANJUNG PRIOK David Pandopotan Sirait; Maria Besiou
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 4, No 3 (2017): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v4i3.186

Container Terminal Operations is one of the core business of PT Tanjung Priok Port, the purpose of this study is to identify operational risks container service activities in Tanjung Priok and formulate mitigation efforts in order to ensure the sustainability of its business. Enterprise Risk Management (ERM) has a relationship that is important in the practice of Business Continuity Management (BCM). Risk identification and treatment in general have been mapped in the ERM practices are organized in order to support the achievement of corporate goals. ERM identify, analyze, and manage enterprise risks in general, where it is a first step in making the concept of BCM.The method used is a qualitative and quantitative analysis through the process of Risk Control Self Assessment and Business Impact Analysis. The respondent were General Manager and all staff in PT Tanjung Priok Port. The result showed that there are two significant risks in container terminal is a risk that is not a reliable IT systems and labor strikes. Mitigation conducted on each risk is procuring generators and UPS to anticipate IT system down and the preparation of a Business Continuity Plan to anticipate a labor strike.

Kompetensi TKBM Dalam Mewujudkan Pelayanan Bongkar Muat yang Lebih Efisien dan Efektif di Pelabuhan Cirebon Simon Gultom; Sarinah Sihombing; Irwan Chairuddin; David Pandapotan Sirait; Yosi Pahala; Aswanti Setyawati; Primadi Candra Susanto
ABDI MOESTOPO: Jurnal Pengabdian Pada Masyarakat Vol 5, No 1 (2022): Januari 2022
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

TKBM atau pekerja yang bekerja di lingkungan pelabuhan sangat memerlukan pelatihan dan pemahaman tentang pentingnya keselamatan dan keamanan guna mendukung kelancaran kegiatan serta peningkatan keselamatan para pekerja di Pelabuh. Port Basic Safety and Security Training atau PBSST perlu dilaksanakan secara berkelanjutan. Oleh karena itu dosen ITL Trisakti terdorong untuk melaksanakan PkM dalam bentuk pelatihan kompetensi kepada TKBM. Tujuan dari PkM ini adalah agar TKBM yang ada dipelabuhan Cirebon dapat meningkatkan keselamatan dan keamanan dalam bekerja secara efektif dan efisien. Metode yang digunakan dalam PkM ini adalah kegiatan penyuluhan dengan materi : 1). Manajemen Produktivitas TKBM, 2). Motivasi Kerja, 3). Sistem Manajemen K3 di Pelabuhan, 4). Mood Manage dalam Bekerja, dan 5). Manajemen Konflik. Konsepnya adalah dengan meningkatnya pengetahuan PBSST pada TKBM akan meningkatkan kelancaran operasional dan meningkatkan produktifitas bongkar muat. Dari hasil PkM ini didapat peningkatan pengetahuan TKBM yang siqnificant sesudah diadakan pelatihan dibanding sebelum pelatihan dengan melakukan uji beda indipendent sample t test. Dan dari hasil diskusi dengan pihak Manajemen Pelabuhan menunjukkan bahwa perlunya peningkatan kompetensi TKBM secara terus menerus melalui sosialisasi dan pelatihan yang akan berdampak pada peningkatan kinerja pelayanan pelabuhan.

PENERAPAN IPC TERMINAL OPERATING SYSTEM DAN LAYANAN PETI KEMAS PELABUHAN TANJUNG PRIOK Johanes Kurniawan Liauw; Desta Utami; David Pandapotan
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 3 (2018): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i3.826

This study aimed at understanding the effect of the application of IPC Terminal Operating System (ITOS) on container receipt and / or expenditure services to and / or from the Nusantara II Field of Tanjung Priok Port. The problem of this research was whether the implementation of the IPC Terminal Operating System can make container acceptance and / or container services at the container terminal better. The analytical method used was simple regression, correlation coefficient, determinant coefficient, and t test. The results of statistical calculations obtain that the linear regression equation Y = 6.26 + 0.80X, explaining that the level of container acceptance and / or expenditure services can be predicted to be better if the implementation of ITOS increases better. The level of relations between the two variables is very strong and positive (r = 0.82). ITOS contribution to the level of strong container acceptance and / or expenditure services with a determinant coefficient value of 67.24%. ITOS has a significant effect on container revenue and / or expenditure services with a t count value (7.61) greater than t table (2.048).

The Mediating Role of Online Tracking in the Relationship Between Delivery Timeliness and Customer Satisfaction in E-Commerce Sirait, David Pandapotan; Sitorus, Marthaleina Ruminda; Lermatan, Esterlinus Edwin; Pratiwi, Sekar Widyastuti; Parlindungan, Purbanuara
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6239

This study aims to analyze the determinants of customer satisfaction in the e-commerce landscape by examining the roles of timeliness of delivery and online tracking. In a competitive market, customer satisfaction has become a crucial indicator of success, where logistics and supply chain management play a central role. This research proposes and tests a mediation model where online tracking is hypothesized to mediate the relationship between timeliness of delivery and customer satisfaction for Shopee Indonesia users. Using a quantitative approach, data were collected through a survey of 150 Shopee consumers in Indonesia and analyzed using Partial Least Squares - Structural Equation Modeling (PLS-SEM). The results confirm that all four proposed hypotheses were accepted. The findings indicate a significant positive influence of timeliness of delivery on both online tracking and customer satisfaction. Online tracking also has a strong positive effect on customer satisfaction. Crucially, the study validates that online tracking acts as a significant mediator in the relationship between timeliness of delivery and customer satisfaction. These findings imply that e-commerce platforms must prioritize both the reliability of delivery and the transparency of the tracking process to enhance overall customer satisfaction.

Optimizing Chemical Tanker Performance: The Role of Cargo Control Operations and Crew Discipline David Pandapotan Sirait; Esterlinus Edwin Lermatan; Marthaleina Ruminda
Siber Journal of Transportation and Logistics Vol. 4 No. 1 (2026): (SJTL) Siber Journal of Transportation and Logistics (April - June 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i1.850

This study analyzes the impact of cargo control operations during Caustic Soda (CCS) loading/unloading and crew discipline on Motor Tanker operational performance at a South Korean shipping company. A quantitative survey approach was utilized, involving 35 crew members directly responsible for cargo handling. Data were analyzed through multiple linear regression and hypothesis testing via SPSS. Cargo control operations and crew discipline partially and simultaneously exert a positive, significant effect on operational performance, explaining 86.5% of the variance. Optimizing cargo control technology and enforcing strict crew discipline are crucial synergies for ensuring the smooth, safe, and efficient operation of vessels transporting hazardous chemical cargoes. The small sample size and specific focus on CCS cargo within one company may restrict the generalizability of these findings to other vessel types or cargo scales. This research provides strategic insights into maritime operational management, contributing empirical evidence on high-risk handling procedures for hazardous liquid chemicals.

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