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All Journal JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Journal of Social Research Jurnal Locus Penelitian dan Pengabdian Jurnal Manajemen Bisnis Transportasi dan Logistik JURNAL ABDIMAS TRANSPORTASI & LOGISTIK
Marthaleina Ruminda Sitorus
Institut Transportasi Dan Logistik Trisakti
Aerospace Engineering Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Mathematics Social Sciences Transportation Other

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The Influence of Development Effectiveness and Education and Training Quality on The Driver’s Technical Skills of PT XYZ in Jakarta Tantri, Francis; Gunawan, Aang; Ruminda, Marthaleina
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 02 (2015): JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The objective of this research is to study the influence of development effectiveness and education and training quality on the driver’s technical skills of PT XYZ in Jakarta. The method of research is a survey using Path Analysis. The respondents for this survey are 35 drivers selected by applying proportional random sampling technique. The results of this research show that: (1) the effectiveness of development directly influencing the driver’s technical skills is 35.8%, (2) the quality of education and training directly influencing the driver’s technical skills is 33.8%, and (3) the effectiveness of coaching directly influencing the quality of education is 25.5% The study concludes that technical skills can be improved through effective development and the quality of education and training, and the quality of education and training can be enhanced through effective development as well.
THE INFLUENCE OF DEVELOPMENT EFFECTIVENESS AND EDUCATION AND TRAINING QUALITY ON THE DRIVER’S TECHNICAL SKILLS OF PT XYZ IN JAKARTA Tantri, Francis; Gunawan, Aang; Ruminda, Marthaleina
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 2 (2015): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v2i2.146

Abstract

The objective of this research is to study the inluence of development effectiveness and education and training quality on the driver’s technical skills of PT XYZ in Jakarta. The method of research is a survey using Path Analysis. The respondents for this survey are 35 drivers selected by applying proportional random sampling technique. The results of this research show that: (1) the effectiveness of development directly inluencing the driver’s technical skills is 35.8%, (2) the quality of education and training directly inluencing the driver’s technical skills is 33.8%, and (3) the effectiveness of coaching directly inluencing the quality of education is 25.5% The study concludes that technical skills can be improved through effective development and the quality of education and training, and the quality of education and training can be enhanced through effective development as well.
THE INFLUENCE OF DEVELOPMENT EFFECTIVENESS AND EDUCATION AND TRAINING QUALITY ON THE DRIVER’S TECHNICAL SKILLS OF PT XYZ IN JAKARTA Francis Tantri; Aang Gunawan; Marthaleina Ruminda
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 2, No 2 (2015): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v2i2.146

Abstract

The objective of this research is to study the inluence of development effectiveness and education and training quality on the driver’s technical skills of PT XYZ in Jakarta. The method of research is a survey using Path Analysis. The respondents for this survey are 35 drivers selected by applying proportional random sampling technique. The results of this research show that: (1) the effectiveness of development directly inluencing the driver’s technical skills is 35.8%, (2) the quality of education and training directly inluencing the driver’s technical skills is 33.8%, and (3) the effectiveness of coaching directly inluencing the quality of education is 25.5% The study concludes that technical skills can be improved through effective development and the quality of education and training, and the quality of education and training can be enhanced through effective development as well.
Tingkat Kesesuaian Kinerja dan Harapan Pelanggan pada Terminal Peti Kemas Tanjung Priok Marthaleina Ruminda Sitorus; Tedy Herdian; Fransisco Lambert
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 1 (2021): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (520.45 KB) | DOI: 10.54324/j.mbtl.v7i1.642

Abstract

Tanjung Priok Container Terminal is a terminal that serves the loading and unloading process of containers with high service performance standards. Termnal Container customers expect the performance of the services provided by the company to meet their satisfaction or expectations. This study aims to determine the level of conformity between service performance and customer satisfaction or expectations at the container terminal. This study analyzed the data of 67 Container Terminal customers obtained by providing a questionnaire to the customers. The results of the suitability level analysis show that the service performance provided by the container terminal management is satisfied or very satisfied because it has a conformity percentage of 91.93%, besides that the index value of the gap or gap between performance and customer satisfaction / expectations is at -0.28. Where at this value, Container Terminals generally have met customer expectations, but in terms of reliability and assurance, it is still necessary to improve so that it is expected to increase the number and loyalty of Container Terminal customers.
PENGARUH OPERASIONAL KAPAL ANCHOR HANDLING TOWING SUPPLY HARRIER TERHADAP KINERJA OPERASIONAL PHEONWJ Marthaleina Rumindang Sitorus; Kusno Wibowo
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 1 (2014): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2026.509 KB) | DOI: 10.54324/j.mbtl.v1i1.390

Abstract

The object of this research is PT Baruna Raya Logistics in Jakarta. This company operates the ships main service which provides logistic support for offshore exploration, drilling, construction, production, and other activities related to offshore petroleum and mining industries. The company also develops business related to the boats’ crew, anchor handling vessel and supply vessel. This study conducted to know the effect of Anchor Handling Towing Vessel operating Harrier Supply to the performance of PHEONWJ PT Baruna Raya Logistics in Jakarta. The researchers use the linear regression method and look for correlation of the research object. From the data processing can be seen that there is a significant effect on the operation of a ship Anchor Handling Towing Supply PHEONWJ Harrier of performance. The influence of these two variables is significant which can be seen from the results of hypothesis: t-count> t-table or 3.384> 1.701.
Faktor yang Mempengaruhi Niat Pembelian Ulang Tiket Pesawat Juliater Simarmata; Marthaleina Ruminda; Siska Amonalisa Silalahi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 7, No 2 (2020): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v7i2.436

Abstract

This research aims to determine the effect of a service delay, firm reputation, and flight schedule availability on the intention to repurchase airline tickets. Data collection using questionnaires distributed to 100 Lion Air passengers who departed from Soekarno Hatta Airport with the aim of Medan, Padang, Palembang, Surabaya, Semarang, Yogyakarta, Bali, Ujung Pandang, Manado, Ambon, and Jaya Pura. Data analysis uses multiple linear regression. All data collected is declared valid and reliable and fits the requirements of the goodness of multiple linear regression. As a result, service delay, firm reputation, and availability of flight schedules have a partial and simulated effect on the intention to repurchase Lion Air tickets. Service delay, firm reputation, and availability of flight schedules contributed to the formation of 78.9% Lion Air ticket repurchase intentions. Schedule availability is the dominant variable in shaping the intention to repurchase Lion Air tickets.
FAKTOR – FAKTOR YANG MEMPENGARUHI KEPUTUSAN PEMBELIAN TIKET PESAWAT PADA ONLINE TRAVEL AGENT Purbanuara Parlindungan Sitorus; Yulianti Keke; Marthaleina Ruminda
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 2 (2018): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i2.837

Abstract

The study aims to investigate factors that affect customers’ decision in buying an aircraft ticket by online travel agent. Due to the technological change, especially the use of internet, aircraft companies developed online system for tickets purchasing method. Passengers are able to buy tickets through online. The data of this study was taken from scheduled domestic airline passengers in Java Island especially in four big cities, such as Jakarta, Bandung, Yogyakarta, and Solo. There were 327 passengers as samples. The study was conducted from June to August 2017. Qualitative approach with T test was used as a method. The result shows that price, easiness, and comfort have positive significant impact toward customers’ trust. Price and easy access have positive impact of customers’ decision while comfort does not give significant impact of customers’ decision in the variable of customers’ decision making.
Analisis Perhitungan Biaya Oprasional Kendaraan (BOK) Bus Transjakrta Koridor VII di Jakarta Abdul Gani Kamaludin; Dian Ardyahiya Ekawati; Marthaleina Marthaleina
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 1 (2018): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i1.888

Abstract

PT Eka Sari Lorena Transport and PT Jakarta Mega Trans are the operators managing Transjakarta at corridor VII that serves route Kampung Melayu – Kampung Rambutan. The decision related to transport fares needs careful handling and wise policy because it has to bridge the gap of interest between the passengers and the transportation provider. Therefore, careful estimation and improvement are urgently required in calculating the operational cost of public vehicle as the basis of decision making. This study is conducted to find out the estimation of public vehicle operational cost of PT Eka Sari Lorena Transport, PT Jakarta Mega Trans and the operational cost based on SK Dirjen Nomor 687 year 2002. The calculation method referred to SK Dirjen No 687 year 2002. The result shows that the public vehicle operational cost of PT Eka Sari Lorena is RP 9.373,00/bus-km while PT Jakarta Mega Trans is Rp 13.010,00/bus-km. The estimation of public vehicle operational cost on that particular route is Rp 8.802,64/bus-km. The analysis of those two transportation providers reveals that there is a significant different component influencing the operational cost, that is the component of financing the human resources.
PENYEBAB KETERLAMBATAN KEGIATAN PENGADAAN IMPOR BARANG LOGISTIK HIGH DAMPING RUBBER BEARING MARTHALEINA RS; YAYUK DWI INDRIANI
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 3 (2015): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v1i3.971

Abstract

PT. Wijaya Karya (Persero) Tbk is a construction company that has 6 subsidiaries and 10 operating departments. In conducting its business, the company is applying sourcing materials locally and internationally. One of them is the procurement of goods imported High Damping Rubber Bearings (HDRB) that serves as the foundation of anti-earthquake building structures and cannot be produced inside the country. Using a causal diagram (fishbone diagram; Dr. Kaoru Ishikawa), it was found that the factors causing delays in goods (HDRB) is due to production machinery, human resources, time, method, and money.
Loyalitas dan Kepuasan Penumpang pada Mass Rapid Transit Nurul Hidayati; Masjraul Hidayat; Marthaleina Ruminda; Lira Agusinta; Prasadja Ricardianto
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 3 (2021): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i3.646

Abstract

The main objective of this research is to increase the loyalty of MRT Jakarta passengers in purchasing tickets through the MRT-J webquel. One of the main problems, the Load Factor of Jakarta's Mass Rapid Transit is still low, which is in the range of 15-18%, far from the standard of public transportation, which is 70%. The location of the study was carried out at Lebak Bulus Station-Hotel Indonesia (HI) Roundabout Station, with a total sample of 112 respondents with questionnaires. Processing technique with quantitative approach method using path analysis processing. The results of the study showed that service quality had a positive effect on satisfaction, webquel had a positive effect on satisfaction, service quality had a non-significant positive effect on loyalty, webquel had an influence on loyalty, satisfaction had an effect on loyalty, passenger satisfaction was unable to function as a mediation on service quality, Passenger satisfaction is able to function as a webquel mediation to passenger loyalty. To improve the quality of service by generating passenger satisfaction, special policies are needed that can make and support changes in managerial quality by providing opportunities for passengers to express their complaints, so that the company PT. Mass Rapid Transit (MRT) Jakarta can form a complaint and suggestion system.
Co-Authors Aang Gunawan Aang Gunawan, Aang Abdul Gani Kamaludin Agusinta, Lira Angelica, Irene Arifiani, Librita Astria, Nathania Devi Ratnasari Dian Ardyahiya Ekawati Dian Lieska Ocviany Eka Sukmawati Euis Saribanon, Euis Fachrurozy, Rayhan Adzikra Fernanda Audi Fakhri Firdaus, Muhamad Iqbal Fitrina, Rehani Francis Tantri Francis Tantri, Francis Franky Devano Sianturi, Tigor Fransisco Lambert Ghafar, Abdul Haekal, Mohammad Daffa Indarno Sugeng Rahardjo Indriyati Indriyati Indriyati Juliater Simamarta Kusno Wibowo Latifah, Alfi Lut Mafrudo Mahardhika Andiansyah Masjraul Hidayat Muhammad Thamrin Mustika Sari Nurul Hidayati Panca Djati, Sundring Parlindungan, Purbanuara Prasadja Ricardianto Purbanuara Parlindungan Sitorus Rohana Sitanggang Salsa Bila, Nurul Aulia Sarfilianty Anggiani, Sarfilianty Siska Amonalisa Silalahi Sitanggang, Rohana Sodikin, Alit Sugiyanto - Sugiyanto Sugiyanto Tarina, Fransiska Tedy Herdian Widiyantoe, Prima YAYUK DWI INDRIANI Yosi Pahala Yulianti Keke Yulianti Keke Yuliantini Yuliantini