Garuda - Garba Rujukan Digital

DIAGNOSIS AND MANAGEMENT MOLECULER DETECTION OF BLOODSTREAM INFECTION Evriarti, Paulina Rosa; Wani Devita Gunardi
Homes Journal = Hospital Management Studies Journal Vol 5 No 2 (2024): Homes Journal: June
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/hmsj.v5i2.42765

Examination for diagnosing sepsis or blood infections is conducted through blood culturing but this methode has several drawbacks such as a rather long incubation time. Therefore, the author has compiled this literature review to delve deeper into the potential and challenges of molecular diagnosis for blood infections or sepsis based on previous research findings. This Literature Review method was conducted using electronic databases including several databases such as Google Scholar, PubMed, and Semantic Schoolar. Base on the research, author get 8 journal that were discuccion in this journal. Molecular detection has potential function tn the future but research on the limitations of the method and optimization of PCR methods for detecting pathogens in the blood needs further investigation.

PENGARUH LAYANAN ADMINISTRASI, LAYANAN DOKTER DAN WAKTU TUNGGU TERHADAP KEPUASAN PASIEN RAWAT JALAN DI PUSKESMAS BATURUSA KABUPATEN BANGKA Yanto Hindrawan; Budi Haryono; Wani Devita Gunardi
Journal of Social and Economics Research Vol 7 No 1 (2025): JSER, June 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i1.786

Puskesmas sebagai fasilitas pelayanan kesehatan tingkat pertama memiliki peran penting dalam memberikan pelayanan kesehatan masyarakat. Kepuasan pasien menjadi salah satu indikator penting dalam menilai mutu layanan kesehatan. Terjadi penurunan jumlah kunjungan pasien rawat jalan serta meningkatnya keluhan terkait pelayanan dapat disebabkan oleh menurunnya kepuasan pasien. Faktor-faktor seperti waktu tunggu yang lama, Pelayanan administrasi, dan pelayanan dokter menjadi faktor yang mempengarui. Penelitian ini bertujuan untuk menganalisis pengaruh layanan administrasi, layanan dokter, dan waktu tunggu terhadap kepuasan pasien rawat jalan di Puskesmas Baturusa Kabupaten Bangka. Metode penelitian menggunakan metode survei dengan intsrumen berupa kuesioner sebagai alat pengumpulan data. Pendekatan dilakukan dengan metode deskriptif dan verifikati dengan software SMART-PLS 4. Sampel penelitian yang dipilih menggunakan teknik random sampling sebanyak 108 responden yang merupakan pasien lama di puskesmas Baturusa Kabupaten Bangka. Hasil penelitian didapatkan layanan administrasi terhadap kepuasan pasien menunjukkan nilai t statistik 5,321 > 1,96 atau nilai p values 0,000 < 0,05, H1 diterima maka terdapat hubungan layanan administrasi berpengaruh terhadap kepuasan pasien. Variabel layanan dokter terhadap kepuasan pasien memiliki t statistik 4,066 > 1,96 atau nilai p value 0,000 < 0,05 maka H2 diterima sehingga terdapat pengaruh Pelayanan Dokter terhadap Kepuasan Pasien. Variabel waktu tunggu terhadap kepuasan pasien medapat nilai t statistik 3,010 > 1,96 ataul nilai p value 0,001 < 0,05 maka H3 diterima sehingga terdapat hubungan antara waktu tunggu dan kepuasan pasien rawat jalan di puskesmas baturusa. Kesimpulan dari penelitian ini menunjukkan terdapat hubungan antara Layanan administrasi, layanan dokter dan waktu tunggu terhadap kepuasan pasien di Puskesmas Baturusa Kabupaten Bangka.

PENGARUH LAYANAN ADMINISTRASI, LAYANAN DOKTER DAN WAKTU TUNGGU TERHADAP KEPUASAN PASIEN RAWAT JALAN DI PUSKESMAS BATURUSA KABUPATEN BANGKA Yanto Hindrawan; Budi Haryono; Wani Devita Gunardi
Journal of Social and Economics Research Vol 7 No 1 (2025): JSER, June 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i1.786

Puskesmas sebagai fasilitas pelayanan kesehatan tingkat pertama memiliki peran penting dalam memberikan pelayanan kesehatan masyarakat. Kepuasan pasien menjadi salah satu indikator penting dalam menilai mutu layanan kesehatan. Terjadi penurunan jumlah kunjungan pasien rawat jalan serta meningkatnya keluhan terkait pelayanan dapat disebabkan oleh menurunnya kepuasan pasien. Faktor-faktor seperti waktu tunggu yang lama, Pelayanan administrasi, dan pelayanan dokter menjadi faktor yang mempengarui. Penelitian ini bertujuan untuk menganalisis pengaruh layanan administrasi, layanan dokter, dan waktu tunggu terhadap kepuasan pasien rawat jalan di Puskesmas Baturusa Kabupaten Bangka. Metode penelitian menggunakan metode survei dengan intsrumen berupa kuesioner sebagai alat pengumpulan data. Pendekatan dilakukan dengan metode deskriptif dan verifikati dengan software SMART-PLS 4. Sampel penelitian yang dipilih menggunakan teknik random sampling sebanyak 108 responden yang merupakan pasien lama di puskesmas Baturusa Kabupaten Bangka. Hasil penelitian didapatkan layanan administrasi terhadap kepuasan pasien menunjukkan nilai t statistik 5,321 > 1,96 atau nilai p values 0,000 < 0,05, H1 diterima maka terdapat hubungan layanan administrasi berpengaruh terhadap kepuasan pasien. Variabel layanan dokter terhadap kepuasan pasien memiliki t statistik 4,066 > 1,96 atau nilai p value 0,000 < 0,05 maka H2 diterima sehingga terdapat pengaruh Pelayanan Dokter terhadap Kepuasan Pasien. Variabel waktu tunggu terhadap kepuasan pasien medapat nilai t statistik 3,010 > 1,96 ataul nilai p value 0,001 < 0,05 maka H3 diterima sehingga terdapat hubungan antara waktu tunggu dan kepuasan pasien rawat jalan di puskesmas baturusa. Kesimpulan dari penelitian ini menunjukkan terdapat hubungan antara Layanan administrasi, layanan dokter dan waktu tunggu terhadap kepuasan pasien di Puskesmas Baturusa Kabupaten Bangka.

Pengaruh Electronic Word of Mouth Instagram dan Kualitas Pelayanan Terhadap Minat Kunjungan Balik Pasien ke RSI Hasanah Muhammadiyah Mojokerto dengan Brand Image Sebagai Variabel Mediasi Feni Wahyuningsih; Wani Devita Gunardi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 10 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i10.9171

The world has developed rapidly in all aspects, one of which is in the field of technology. This affects the increase in electronic word-of-mouth (eWOM) which has a major impact on the interest in returning to a service. eWOM plays an important role in shaping patient perceptions of the quality of hospital services. Brand image also plays an important role, especially amidst the increasingly tight competition between government and private hospitals. This study aims to determine the influence of electronic word of mouth (eWOM) Instagram and service quality on patient return visit interest to RSI Hasanah Muhammadiyah Mojokerto with brand image as a mediating variable. The research sample was taken from 100 respondents of RSI Hasanah Muhammadiyah Mojokerto patients with an age range of 18-75 years. Data were obtained through questionnaires distributed randomly both online via google form, and offline using questionnaire sheets. The analysis technique used was SEM-PLS (Structural Equation Model-Partial Least Square) using SmartPLS software version 3.3.2. From the results of the analysis, it was obtained that eWOM did not have a significant effect on the intention to return where the p value was 0.096> 0.05, while service quality had a significant effect on the intention to return with a p value of 0.002 <0.05. eWOM did not have a significant effect on brand image where the p value was 0.582> 0.05, while service quality had a significant effect on brand image with a p value of 0.000 <0.05. The brand image variable itself did not have a significant effect on the intention to return patients (p value 0.076> 0.05). Brand image was also unable to mediate the influence of the two eWOM-instagram variables and service quality on the intention to return patients where the p values were 0.636 and 0.124, respectively. The absence of a relationship between eWOM-IG and brand image on the interest in patient return visits is due to the fact that there are still respondents who are not active users of Instagram social media so they are less updated with the hospital profile updated via Instagram. This study found that service quality has a significant effect on brand image and patient return visit interest because it can be used as input for the hospital. The hospital also needs to further consider the use of Instagram social media in conducting promotions that are easily accessible to the community in their area so that they can be right on target in their use, such as by including Instagram links or IDs in various hospital promotional media.

Pengaruh Marketing Mix (Product, Place, Promotion, Price, People) Terhadap Minat Berkunjung Masyarakat ke Poli Anak Rumah Sakit Islam Hasanah Muhammadiyah Mojokerto Pestaria Sianipar; Wani Devita Gunardi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 10 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i10.9340

Good hospital service is crucial because patients' perceptions of service quality are formed during their visit to a healthcare institution. The marketing mix is the most visible (tangible) component of a company's marketing activities, making it crucial because companies must create attractive offers and consider appropriate distribution and promotion tactics. The purpose of this study was to examine the influence of the marketing mix (product, place, promotion, price, people) on public intention to visit the Children's Clinic at Hasanah Muhammadiyah Islamic Hospital, Mojokerto. The study sample was taken from 80 respondents at the Children's Clinic at Hasanah Muhammadiyah Islamic Hospital, Mojokerto. Data were obtained through questionnaires, and the analysis used was multiple linear regression. The results of the analysis obtained that: 1) The product variable (X1) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.026 < 0.05). 2) The location variable (X2) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.004 < 0.05). 3) The promotion variable (X3) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.006 < 0.05). 4) The price variable (X4) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.001 < 0.05). 5) The employee variable (X5) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.003 < 0.05). 5) The variables product (X1), place (X2), promotion (X3), price (X4), and people (X5) simultaneously significantly influence public interest in visiting the Pediatric Clinic of RSIH Muhammadiyah Mojokerto (0.000 < 0.05). To increase public interest in visiting, the hospital needs to pay attention to the marketing mix and demonstrate concern for patients in need of healthcare services, provide personalized attention to each individual, and remind patients of medical recommendations to follow. The hospital is expected to continue providing professional services to both BPJS patients and the general public so that the public maintains trust in the hospital's services.

Pelaksanaan Sistem Manajemen Kesehatan dan Keselamatan Kerja (SMK3) di RS An-Nissa Rejang Lebong Tahun 2024 Anggrainy Intan Kusuma Putri; Wani Devita Gunardi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 10 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i10.9343

The Occupational Health and Safety Management System (SMK3) plays a vital role in ensuring the safety of both healthcare workers and patients within the high-risk environment of hospitals. This study aims to evaluate the implementation of SMK3 at An-Nissa Hospital in Rejang Lebong, covering key aspects such as policy, planning, organization, implementation, evaluation, and continuous improvement. A qualitative research approach with a phenomenological design was used to explore in depth the motivations, attitudes, perceptions, and values influencing SMK3 practices. Data were collected through triangulation techniques, including direct observation, in-depth interviews with key informants, and document analysis consisting of decrees, regulations, and photo evidence related to occupational health and safety activities. The findings indicate that while SMK3 implementation at An-Nissa Hospital is underway, it has not yet fully met the standards outlined in the Hospital Occupational Health and Safety Management Guidelines. Strengthened management commitment and regular evaluations are needed to improve system effectiveness. An optimal SMK3 implementation is expected to create a safe, healthy, and productive work environment for all hospital personnel.

Pengaruh Electronic Word of Mouth Instagram dan Kualitas Pelayanan Terhadap Minat Kunjungan Balik Pasien ke RSI Hasanah Muhammadiyah Mojokerto dengan Brand Image Sebagai Variabel Mediasi Feni Wahyuningsih; Wani Devita Gunardi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 10 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i10.9171

The world has developed rapidly in all aspects, one of which is in the field of technology. This affects the increase in electronic word-of-mouth (eWOM) which has a major impact on the interest in returning to a service. eWOM plays an important role in shaping patient perceptions of the quality of hospital services. Brand image also plays an important role, especially amidst the increasingly tight competition between government and private hospitals. This study aims to determine the influence of electronic word of mouth (eWOM) Instagram and service quality on patient return visit interest to RSI Hasanah Muhammadiyah Mojokerto with brand image as a mediating variable. The research sample was taken from 100 respondents of RSI Hasanah Muhammadiyah Mojokerto patients with an age range of 18-75 years. Data were obtained through questionnaires distributed randomly both online via google form, and offline using questionnaire sheets. The analysis technique used was SEM-PLS (Structural Equation Model-Partial Least Square) using SmartPLS software version 3.3.2. From the results of the analysis, it was obtained that eWOM did not have a significant effect on the intention to return where the p value was 0.096> 0.05, while service quality had a significant effect on the intention to return with a p value of 0.002 <0.05. eWOM did not have a significant effect on brand image where the p value was 0.582> 0.05, while service quality had a significant effect on brand image with a p value of 0.000 <0.05. The brand image variable itself did not have a significant effect on the intention to return patients (p value 0.076> 0.05). Brand image was also unable to mediate the influence of the two eWOM-instagram variables and service quality on the intention to return patients where the p values were 0.636 and 0.124, respectively. The absence of a relationship between eWOM-IG and brand image on the interest in patient return visits is due to the fact that there are still respondents who are not active users of Instagram social media so they are less updated with the hospital profile updated via Instagram. This study found that service quality has a significant effect on brand image and patient return visit interest because it can be used as input for the hospital. The hospital also needs to further consider the use of Instagram social media in conducting promotions that are easily accessible to the community in their area so that they can be right on target in their use, such as by including Instagram links or IDs in various hospital promotional media.

Pengaruh Marketing Mix (Product, Place, Promotion, Price, People) Terhadap Minat Berkunjung Masyarakat ke Poli Anak Rumah Sakit Islam Hasanah Muhammadiyah Mojokerto Pestaria Sianipar; Wani Devita Gunardi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 10 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i10.9340

Good hospital service is crucial because patients' perceptions of service quality are formed during their visit to a healthcare institution. The marketing mix is the most visible (tangible) component of a company's marketing activities, making it crucial because companies must create attractive offers and consider appropriate distribution and promotion tactics. The purpose of this study was to examine the influence of the marketing mix (product, place, promotion, price, people) on public intention to visit the Children's Clinic at Hasanah Muhammadiyah Islamic Hospital, Mojokerto. The study sample was taken from 80 respondents at the Children's Clinic at Hasanah Muhammadiyah Islamic Hospital, Mojokerto. Data were obtained through questionnaires, and the analysis used was multiple linear regression. The results of the analysis obtained that: 1) The product variable (X1) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.026 < 0.05). 2) The location variable (X2) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.004 < 0.05). 3) The promotion variable (X3) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.006 < 0.05). 4) The price variable (X4) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.001 < 0.05). 5) The employee variable (X5) partially has a significant effect on the interest of the community visiting the Children's Polyclinic of RSIH Muhammadiyah Mojokerto (0.003 < 0.05). 5) The variables product (X1), place (X2), promotion (X3), price (X4), and people (X5) simultaneously significantly influence public interest in visiting the Pediatric Clinic of RSIH Muhammadiyah Mojokerto (0.000 < 0.05). To increase public interest in visiting, the hospital needs to pay attention to the marketing mix and demonstrate concern for patients in need of healthcare services, provide personalized attention to each individual, and remind patients of medical recommendations to follow. The hospital is expected to continue providing professional services to both BPJS patients and the general public so that the public maintains trust in the hospital's services.

Pelaksanaan Sistem Manajemen Kesehatan dan Keselamatan Kerja (SMK3) di RS An-Nissa Rejang Lebong Tahun 2024 Anggrainy Intan Kusuma Putri; Wani Devita Gunardi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 10 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i10.9343

The Occupational Health and Safety Management System (SMK3) plays a vital role in ensuring the safety of both healthcare workers and patients within the high-risk environment of hospitals. This study aims to evaluate the implementation of SMK3 at An-Nissa Hospital in Rejang Lebong, covering key aspects such as policy, planning, organization, implementation, evaluation, and continuous improvement. A qualitative research approach with a phenomenological design was used to explore in depth the motivations, attitudes, perceptions, and values influencing SMK3 practices. Data were collected through triangulation techniques, including direct observation, in-depth interviews with key informants, and document analysis consisting of decrees, regulations, and photo evidence related to occupational health and safety activities. The findings indicate that while SMK3 implementation at An-Nissa Hospital is underway, it has not yet fully met the standards outlined in the Hospital Occupational Health and Safety Management Guidelines. Strengthened management commitment and regular evaluations are needed to improve system effectiveness. An optimal SMK3 implementation is expected to create a safe, healthy, and productive work environment for all hospital personnel.

THE EFFECT OF PATIENT EXPERIENCE AND PRICE FAIRNESS ON MEDIATED REVISIT INTENTION BY OUTPATIENT PATIENT SATISFACTION AT ABDUL RADJAK HOSPITAL, SALEMBA Julianty Arisandi Nasution; Saparso; Wani Devita Gunardi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 3 (2025): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i3.683

The purpose of this study is to analyze the influencepatient experience and price fairness on revisit intention with patient satisfaction as a mediating variable. The research method used is quantitative with a survey approach. Data were collected through questionnaires filled out by outpatients at Abdul Radjak Salemba Hospital. The measurement scale used in the questionnaire was the Likert Scale. The research sample consisted of 170 patients and was selected using a purposive sampling technique. The data analysis technique used Partial Least Square-Structural Equation Modeling (PLS-SEM). Based on the results of the direct effect hypothesis test, it shows that patient experience and price fairness have a positive and significant effect on revisit intention, patient experience and price fairness have a positive and significant effect on patient satisfaction, patient satisfaction has a positive and significant effect on revisit intention. The results of the indirect effect hypothesis test show that patient experience and price fairness have a positive and significant effect on revisit intention through patient satisfaction. Suggestions for the management of Abdul Radjak Salemba Hospital in an effort to increase revisit intention in outpatients by paying attention to patient experience factors, price fairness, and satisfaction.

Title

Found 16 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 16 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 16 Documents
Search