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Journal : Journal of Management and Administration Provision

Transformational Leadership on OCB with the Mediating Role of Organizational Culture Sabbrina, Hanifa; Sandi, Hendrik Heri
Journal of Management and Administration Provision Vol. 5 No. 2 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i2.681

Abstract

This study aims to analyze the influence of transformational leadership on Organizational Citizenship Behavior (OCB) with the mediating role of organizational culture among employees of Hotel Daima Padang. The reason for conducting this study is the discovery of low levels of OCB through a pre-survey, as well as the importance of leadership and organizational culture in improving OCB in the hospitality industry. The method used in this study is a quantitative approach with a census technique involving 54 respondents. To analyze the data, Structural Equation Modeling-Partial Least Square (SEM-PLS) was used with the assistance of SmartPLS software. The findings of the study indicate that: (1) transformational leadership has a positive and significant influence on OCB (β = 0.658, p = 0.000), (2) transformational leadership has a positive and significant influence on organizational culture (β = 0.634, p = 0.000), (3) organizational culture positively and significantly influences OCB (β = 0.567, p = 0.000), and (4) organizational culture significantly mediates the relationship between transformational leadership and OCB (β = 0.363, p = 0.000). This study also confirms Social Exchange Theory (SET) as a theoretical foundation, which shows that the reciprocal relationship between leaders and employees results in additional work behavior. The results of this study provide practical contributions for the management of Hotel Daima Padang to strengthen the transformational leadership approach and create a collaborative work culture to support OCB in a sustainable manner.
Pos on Employee Engagement with Job Satisfiaction as a Mediating Variable Fakhria, Duratul; Sandi, Hendrik Heri
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.697

Abstract

This research explores how Perceived Organizational Support influences. Employee Engagement, considering Job Satisfaction as a mediating factor, in the context of employees working for Trans Padang a key provider of public transportation services in the city of Padang. The focus of this research study is to examine the relationships among perceived organizational support, job satisfaction, and employee engagement. Using a total sample technique, a quantitative research design was used, and 48 employees participated as respondents. data were gathered through the distribution of questionnaires, and the analysis was conducted using Partial Least Squares (PLS) approach within the Structural Equation Modeling (SEM) framework. The findings indicate that POS has a positive and significant influence on both Employee Engagement and Job Satisfaction. In addition, Job Satisfaction has a positive effect on Employee Engagement. Furthermore, Job Satisfaction was found to be a significant and positive mediating variable in the connection between POS and EE.
Self-Efficacy and Locus of Control on Performace Moderated by Organizational Culture Yenti, Surnaini Isma; Sandi, Hendrik Heri
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.729

Abstract

This study aims to analyze the influence of Self-Efficacy and Locus of Control on Employee Performance with Organizational Culture as a Moderator at the Class I TPI Padang Immigration Office. The reason for conducting this study is the discovery of low employee performance levels through a pre-survey, as well as the importance of self-efficacy and locus of control in improving performance in the public service environment. The method used in this study is a quantitative approach with total sampling technique involving 74 respondents. To analyze the data, Structural Equation Modeling Partial Least Square (SEM-PLS) was used with the help of SmartPLS software. The findings of this study indicate that: (1) self-efficacy has a positive and significant influence on employee performance (β = 0.376, p = 0.000), (2) locus of control has a positive and significant influence on employee performance (β = 0.412, p = 0.000), (3) organizational culture positively and significantly moderates the relationship between self-efficacy and employee performance (β = 0.254, p = 0.031), (4) organizational culture positively and significantly moderates the relationship between locus of control and employee performance (β = 0.104, p = 0.000). This study also confirms Goal Setting Theory as a theoretical foundation, showing that setting clear and specific goals can increase employee motivation and performance. The results of this study provide practical contributions for the management of the Class I TPI Padang Immigration Office to set measurable and challenging goals and create an organizational culture that supports the sustainable achievement of employee performance.
The Effect of Work-Life Balance on Organizational Citizenship Behavior (OCB) with Organizational Commitment as A Mediation Variable: A Study at PT. Semen Padang: JEL Classification: H83, O33, O38, M15 Niktarisya, Khairani Alya; Sandi, Hendrik Heri
Journal of Management and Administration Provision Vol. 6 No. 2 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i2.931

Abstract

Organizations are required to effectively manage human resources to improve performance and sustainability. One behavior that supports organizational effectiveness is Organizational Citizenship Behavior (OCB). This study aims to analyze the effect of Work-Life Balance on Organizational Citizenship Behavior with Organizational Commitment as a mediating variable among employees of PT Semen Padang. This research uses a quantitative approach with a causal associative design. Data were collected through questionnaires distributed to 127 employees of PT Semen Padang. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that Work-Life Balance has a positive and significant effect on Organizational Citizenship Behavior. Work-Life Balance also positively influences Organizational Commitment, and Organizational Commitment significantly affects Organizational Citizenship Behavior. Furthermore, Organizational Commitment is proven to mediate the relationship between Work-Life Balance and Organizational Citizenship Behavior. These findings indicate that better work-life balance increases employees' organizational commitment and encourages voluntary work behaviors that support organizational effectiveness.
The Effect of 360° Performance Appraisal on Employees Intention to Stay with Career Development as a Mediating Variable: Evidence from a Teaching Hospital in Depok City: JEL Classification: M12, M54, J63, J24, I11 Armys, Latyfa Cania; Sandi, Hendrik Heri
Journal of Management and Administration Provision Vol. 6 No. 2 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i2.932

Abstract

Human resources are a crucial element in ensuring the sustainability and quality of healthcare services. In hospitals, maintaining Employee Intention to Stay is important to support service continuity and organizational stability. However, high work pressure and limited career development opportunities may reduce employees’ intention to remain in the organization. This study aims to examine the effect of 360° performance appraisal on Employee Intention to Stay with career development as a mediating variable at a teaching hospital in Depok City. This study employed a quantitative causal research design. Data were collected through questionnaires distributed to 180 employees. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 3.2.9. The results indicate that 360° performance appraisal does not have a significant direct effect on Employee Intention to Stay. However, 360° performance appraisal has a significant positive effect on career development, and career development significantly influences Employee Intention to Stay. Furthermore, career development mediates the relationship between 360° performance appraisal and Employee Intention to Stay. These findings suggest that the effectiveness of performance appraisal influences Employee Intention to Stay indirectly through career development within the organization.