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All Journal EDUTEC : Journal of Education And Technology Jurnal Manajemen dan Bisnis Kreatif Jurnal Pengabdian Masyarakat Formosa (JPMF) Innovative: Journal Of Social Science Research Karimah Tauhid JP2N: Jurnal Pengembangan Dan Pengabdian Nusantara
Maspupah, Siti
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Public Health Social Sciences Other

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Pengaruh E-Service Quality, Promotion, dan Electronic Word of Mouth Terhadap Purchase Intention pada Pengguna Tokopedia di Kota Bandung Yuliawati, Yupi; Maspupah, Siti
Jurnal Manajemen dan Bisnis Kreatif Vol 10 No 1 (2024): JURNAL MANAJEMEN DAN BISNIS KREATIF
Publisher : LPPM Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/manajemen.v10i1.7797

Abstract

Nowadays with the rapid development of technology and the internet in Indonesia, it has had an impact on business changes. One of the main changes in consumer behavior is the increase in online purchases. An example of e-commerce in Indonesia that has been widely used by the public is Tokopedia. This research was conducted to determine the effect of e-service quality, promotion, and electronic word of mouth on purchase intention. The research was conducted using descriptive and verification methods using a quantitative approach. The sample of this study were 400 respondents. The research was conducted using probability sampling technique, which was collected through distributing questionnaires to 400 respondents as Tokopedia users in Bandung City. The data analysis techniques used are validity and reliability tests, classical assumption tests, multiple linear regression analysis, partial tests (T Test), simultaneous tests (F Test), and coefficient of determination tests. Data processing using IBM SPSS 21 software. The results showed that the eservice quality variable had a positive and significant effect on purchase intention. Promotion variables have a positive and significant effect on purchase intention. Electronic word of mouth variables have a positive and significant effect on purchase intention. Then the results showed that the variables of e-service quality, promotion,and electronic word of mouth simultaneously had a positive and significant effect on purchase intention.
Implementation of Pedagogy and Andragogy in Training Strategies to Enhance Vocational High School Teachers' Competence Maspupah, Siti; Robandi, Babang; Kamil, Mustofa; Sudiapermana, Elih; Saepudin, Asep; Saripah, Iip
EDUTEC : Journal of Education And Technology Vol. 7 No. 1 (2023): September 2023
Publisher : STAI Miftahul Ula Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/edu.v7i1.617

Abstract

This study aims to analyze the implementation of pedagogy and andragogy in training strategies to improve the competence of vocational/vocational teacher teachers. The method used in this study is a qualitative descriptive method with a case study approach. Data was collected through interviews, observation, and document study. The study results show that implementing pedagogy and andragogy in training strategies can improve the competence of vocational/vocational teacher teachers. Pedagogy is used for training novice teachers and andragogy is used for training experienced teachers. The training strategies carried out include: (1) developing curriculum, (2) developing training materials, (3) using information and communication technology, (4) developing learning strategies, and (5) evaluating and assessing training results. This is contained in several sections that are published, namely, implementation, strategy, inhibiting factors, and benefits of training.
IMPLEMENTASI KOMUNIKASI INTERPERSONAL PETUGAS DISDUKCAPIL KOTA BOGOR PADA LAYANAN PEMBUATAN IDENTITAS KEPENDUDUKAN DIGITAL Putri, Listya Eka; Rosiana, Nina; Shafwatunnisa, Salwa Maisya; Jubaedah, Siti; Maspupah, Siti; Pratami, Dheya; Kusumadinata, Ali Alamsyah
JP2N : Jurnal Pengembangan Dan Pengabdian Nusantara Vol. 1 No. 1 (2025): Special Edition
Publisher : Yayasan Pengembangan Dan Pemberdayaan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62180/990m6539

Abstract

Pemerintah Indonesia sedang menghadapi tantangan yang signifikan untuk mengikuti perubahan teknologi di tengah arus globalisasi yang semakin cepat. Perkembangan di bidang teknologi informasi telah mendorong transformasi besar di sistem birokrasi, termasuk layanan administrasi kependudukan yang kini beralih ke sistem digital dengan penggunaan Identitas Kependudukan Digital (IKD). Tujuan dari pengabdian ini adalah menerapkan teori komunikasi interpersonal dalam situasi nyata pelayanan publik, sekaligus mengidentifikasi hambatan-hambatan yang muncul selama interaksi dengan masyarakat berlangsung. Target dari kegiatan ini adalah masyarakat yang melakukan aktivasi IKD dan membutuhkan dukungan selama proses pelayanan berlangsung. Metode yang diterapkan adalah observasi langsung di lokasi layanan dengan pendekatan kualitatif deskriptif untuk memahami pola komunikasi antara petugas dan masyarakat berdasarkan indikator keterbukaan, empati, dukungan, sikap positif, dan kesetaraan. Temuan dari kegiatan ini menunjukkan bahwa komunikasi interpersonal antara petugas berjalan dengan baik karena mereka dapat memberikan penjelasan yang jelas, menunjukkan empati, serta mendampingi masyarakat dengan sabar dan terbuka. Sikap positif dan rasa kesetaraan juga menciptakan suasana pelayanan yang ramah dan profesional. Namun, masih ada tantangan seperti kebisingan sekitar, ketidaksabaran dari masyarakat, dan rendahnya tingkat literasi digital. Secara keseluruhan, kualitas komunikasi interpersonal yang baik menjadi elemen kunci dalam kesuksesan pelaksanaan layanan digital kependudukan di Kota Bogor.
Pengaruh.Pengetahuan Perpajakan Dan.Penerapan E- Samsat Terhadap.Kepatuhan Wajib Pajak.Kendaraan Bermotor Dengan.Kesadaran Wajib.Pajak Sebagai Variabel Mediasi (Studi Kasus Pada Wajib Pajak kendaraan bermotor di SAMSAT Kabupaten Sukabumi) Maspupah, Siti; Kusuma, Indra Cahya; Didi, Didi
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i4.18901

Abstract

The purpose of this study was to determine how Tax Knowledge and E-Samsat Implementation affect Taxpayer Compliance, with a focus on the roleeof Taxpayer Awareness as a mediatinggfactor in motor vehiclee taxpayers registered at Samsat Sukabumi Regency 1 Cibadak. The]population-in this study]were`taxpayer}.registered.at}Samsat{with{a,totalioft400’taxpayers. TheiSlovintmethod was.used7for\sampling,.with1an,errot’rateuof.10%..Patrial’LeastoSquare;(PLS)]was.usedoin.this.study tokanalyzeithe.data. The1results.showed.that/there was]aniinfluence/between.knowledge and compliance while the/implementation/of’E-Samsat.had no]effect on\taxpayericompliance.iTaxpayer Awareness/was/able.to/mediateithe’influence[between’knowledge and’’the;implementation of E-Samsat onitaxpayer/compliance.
Prosedur Pengelolaan Pendapatan Daerah Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (PBB-=P2) di Kecamatan Cicurug-Sukabumi Berdasarkan Fungsi Kecamatan Menurut Peraturan Pemerintah Republik Indonesia No.17 Tahun 2018 Tentang Kecamatan Maspupah, Siti; Didi
Karimah Tauhid Vol. 3 No. 11 (2024): Karimah Tauhid
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/karimahtauhid.v3i11.15113

Abstract

Laporan ini membahas mengenai prosedur pemungutan Pajak Bumi dan Bangunan Perdesaan dan Perkotaan di Kecamatan Cicurug Kabupaten Sukabumi berdasarkan fungsi Kecamatan. Penelitian ini bertujuan untuk mengetahui bagaimana mendistribusikan atau menyampaikan SPPT dan melakukan pengawasan terhadap pelaksanaan pemungutan PBB-P2, mengevaluasi dan monitoring secara langsung dilapangan mengenai pencapaian target PBB-P2, dalam melaksanakan upaya penyelesaian pemungutan pajak yang dilakukan oleh kecamatan dan jika terjadi suatu keterlambatan dalam penyetoran dan tidak sesuai dengan skala prioritas, maka melaksanakan kegiatan pembinaan, merupakan langkah dan upaya yang strategis dalam keberhasilan PBB-P2. Penelitian ini menggunakan metode penelitian kuantitatif, dengan cara pendekatan deskriptif yang memiliki tujuan untuk menggambarkan realita bagaimana terjadinya prosedur pemungutan Pajak Bumi dan Bangunan Perdesaan dan Perkotaan berdasarkan fungsi Kecamatan. Hasil dari penelitian ini menyatakan bahwa prosedur pemungutan PBB-P2 telah dilakukan sesuai dengan fungsi kecamatan dengan point yang telah disebutkan dalam tujan penelitian ini. Namun, dalam melakukan prosedur tersebut perlu ditingkatkan agar berjalan dengan optimal.
Tourism Development of Ciwaluh Ecotourism Village in Watesjaya Village Cigombong Bogor District: Andika, Adi; Nisa, Karimatun; Sudarijati, Sudarijati; Didi, Didi; Hidayah, Asshafa Dwia Nurul; Maspupah, Siti; Putri, Adistiasari Kencana
Jurnal Pengabdian Masyarakat Formosa Vol. 2 No. 6 (2023): December 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jpmf.v2i6.6800

Abstract

Local potential-oriented tourism development is important for increasing income and welfare. In addition to increasing income, this development also aims to attract tourists to visit by enjoying everything that is served and providing comfort and safety at tourist sites. However, Ciwaluh Tourism Village is still low in the application of safety in tourist attractions. Tourism development through this Thematic KKN program is carried out with steps consisting of preparation, implementation and evaluation of activities. The program to be implemented in this activity is the making of warning boards, making rental permit boards, making trash bins and making financial reports. Activities have been realized with outputs in the form of warning boards, rental permit boards, trash bins and books for recording financial reports.
Co-Authors Ali Alamsyah Kusumadinata Andika, Adi Asep Saepudin Babang Robandi Didi Didi Didi, Didi Elih Sudiapermana, Elih Hidayah, Asshafa Dwia Nurul Iip Saripah, Iip Indra Cahya Kusuma Japar Rohimat Joni Rahmat Pramudia Mustofa Kamil Mustofa Kamil, Mustofa Nina Rosiana, Nina Nisa, Karimatun Nurwijayanti Pratami, Dheya Putri, Adistiasari Kencana Putri, Listya Eka Saepudin, Asep Shafwatunnisa, Salwa Maisya Sudarijati Yanti Shantini, Yanti Yuliawati, Yupi