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All Journal JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Maslahah: Jurnal Pengabdian Masyarakat Dynamic Management Journal Transekonomika : Akuntansi, Bisnis dan Keuangan PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK)
Sudarman, Daman
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THE INFLUENCE OF MACHINE MAINTENANCE AND RAW MATERIAL INVENTORY ON THE SMOOTHNESS OF PRODUCTION PROCESSES AT PT INDOMETAL SEDJATI Hananto, Djoko; Sudarman, Daman
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 3 No. 3 (2024): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v3i3.1155

Abstract

This study aims to test and analyze the effect of machine maintenance and raw material inventory on the smooth production process at PT. Indometal Sedjati. This study employs an associative research approach, utilizing a quantitative method. Data collection is done through a questionnaire, incorporating both primary and secondary data. The research population consists of 100 respondents, with a non-probability sampling technique being employed. Data analysis includes validity test analysis, reliability test, classic assumption test, multiple linear regression test, and hypothesis testing, utilizing SPSS Version 22 software. The results of this study indicate that partially machine maintenance has a positive and significant effect on the smooth running of the production process with a tvalue of 5.049 > 1.660 and a significance value of 0.000 <0.05, raw material inventory has a positive and significant effect on the smooth running of the production process with a tvalue of 5.006 > 1.660 and a significance value of 0.000 <0.05. In the F test, if the significant value is 0.000, then Ho is rejected and Ha is accepted. This indicates that machine maintenance and raw material inventory have a significant effect on the production process. The fvalue is 108.520, which is greater than 3.09, and the significant value is less than 0.05.
ANALYSIS OF THE EFFECT OF FACILITATING CONDITIONS AND ELECTRONIC WORDS OF MOUTH ON AIRLINES TICKET PURCHASE DECISION THROUGH TRUST AS A MEDIATING VARIABLE Sudarman, Daman; Sabaruddin, Sabaruddin
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 4 No. 3 (2024): May 2024
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v4i3.627

Abstract

In today's digital age, technology advancements have transformed how consumers buy airline tickets, with facilitating conditions, Electronic Word of Mouth (EWOM), and trust playing pivotal roles in the decision-making process. Understanding these factors through the UTAUT can help airlines and travel agencies enhance their digital platforms and marketing strategies. The study aims to determine the effect of technology acceptance (UTAUT) variables, namely performance expectancy, effort expectancy, social influence, facilitating conditions, Electronic Words of Mouth (EWOM), and trust, in the decision to purchase airline tickets online in Indonesia. The study used a purposive sampling technique and structural equation modelling to test the research hypothesis. This study used an online research questionnaire survey technique for 253 respondents. The results of the study show that the UTAUT dimension performance expectancy with t-statistic 2.207>1.96, effort expectancy (2.068>1.96), facilitating condition (2.085>1.96), and EWOM (2.348>1.96) influence online ticket purchase decisions. The social influence dimension doesn’t influence purchase decisions with t-statistics 0.618<1.96. The study also found that Trust mediates the relationship between performance expectancy with coefficient score (0.061), effort expectancy (0.044), facilitating conditions (0.054), and EWOM (0.042) on purchasing decisions
Pelatihan Social Media Marketing dan Customer Brand Engagement pada UMKM PPMT (Perhimpunan Pelaku Usaha Mikro Tangerang Selatan) Sudarman, Daman; Hananto, Djoko
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 4 No. 1 (2024): DECEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v4i1.1526

Abstract

The community service aims to provide digital marketing training to MSME entrepreneurs in South Tangerang so that they can utilize social media more effectively. The training seeks to introduce marketing techniques using platforms such as Instagram, Facebook, and TikTok, as well as building brand engagement with customers. In this program, the techniques applied included supervising, interviewing, and providing tutorial-based training and visualization to enhance participants' knowledge on how to create engaging materials and online promotion strategies.   The data collected showed a significant improvement in participants' understanding, as seen in the results of the pre-test and post-test, with an average increase in score of 30 points per region. In addition, the training successfully increased social media engagement by 40% and online transactions between 20%-30%, proving the effectiveness of using social media in expanding the market reach of MSMEs. Nevertheless, challenges such as limited infrastructure and internet access remains an obstacle that needs to be overcome to ensure the sustainability of this program.
Efektivitas Merchant Apps My Pertamina dalam Pengawasan Pendistribusian LPG 3 Kg Agar Subsidi Tepat Sasaran di Jakarta Selatan (Studi Kasus Rantai Pasok) Akdyaputra, Rhezvir; Sudarman, Daman
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 6 No. 2 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Februari - Maret 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i2.4255

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas aplikasi Merchant Apps My Pertamina dalam mendukung pengawasan distribusi LPG 3kg bersubsidi di wilayah Jakarta Selatan agar subsidi dapat tersalurkan dengan tepat sasaran. Program subsidi LPG 3kg dirancang untuk membantu rumah tangga berpenghasilan rendah serta pelaku usaha mikro. Namun, pelaksanaan kebijakan ini masih menghadapi berbagai kendala, seperti distribusi yang kurang optimal, penyalahgunaan subsidi, dan alokasi kuota yang tidak sesuai kebutuhan. Penelitian ini menggunakan metode studi kasus dengan pendekatan kualitatif, di mana data dikumpulkan melalui wawancara mendalam dengan agen, pangkalan, dan konsumen akhir. Hasil penelitian menunjukkan bahwa aplikasi ini berkontribusi positif terhadap peningkatan transparansi dan efisiensi distribusi LPG 3kg. Aplikasi memungkinkan pencatatan transaksi secara real-time, mempermudah pengawasan stok, dan memperbaiki proses verifikasi konsumen melalui integrasi data. Meski demikian, terdapat beberapa kendala yang menghambat efektivitasnya, seperti koneksi internet yang tidak stabil, minimnya edukasi pengguna, dan keterbatasan kuota distribusi. Untuk meningkatkan efektivitas distribusi, diperlukan penguatan pengawasan rantai pasok, pengembangan fitur aplikasi, serta peningkatan infrastruktur digital. Secara keseluruhan, aplikasi ini memiliki potensi besar dalam memastikan distribusi LPG 3kg lebih tepat sasaran, mendukung tujuan kebijakan subsidi, dan meningkatkan kesejahteraan masyarakat yang membutuhkan.
The Effect of Machine Maintenance and Layout on the Production Process Alifah, Tarisa; Sudarman, Daman
JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Vol. 10 No. 1 (2025): JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan)
Publisher : Graduate Program Magister Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31851/jmksp.v10i1.18107

Abstract

This research aims to analyze the influence of machine maintenance and layout on the production process at PT. Indonesian Packaging Creations. The research method used is a quantitative approach with an associative research design. Data was collected through a questionnaire distributed to 50 respondents who were employees at the company. Data analysis was carried out using multiple linear regression to test the hypothesis that had been formulated. The research results show that machine maintenance has a positive, but not significant, influence on the production process, with a regression coefficient of 0.019 and a significance of 0.738. On the other hand, layout is proven to have a significant influence on the production process, with a regression coefficient of 0.883 and a significance value of 0.000. The simultaneous test shows that the two independent variables have a significant effect on the production process, with a calculated F value of 84.82. This research emphasizes the importance of optimal machine maintenance and efficient layout design to improve the smoothness of the production process. This research provides recommendations for management of PT. Kreasi Kemas Indonesia to implement a better maintenance system and redesign the factory layout to support operational efficiency.
The Influence of Brand Trust and Product Quality on Repurchase Intention Through Customer Satisfaction among Bluder Cokro Madiun Customers in Jabodetabek Ratnasari, Riza; Sudarman, Daman
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 4 No. 4 (2025): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v4i4.1868

Abstract

This study aims to analyze the effect of brand trust and product quality on repurchase intention with customer satisfaction as a mediating variable for Bluder Cokro Madiun customers in the Jabodetabek area. The research design uses an explanatory quantitative approach with a survey method of 400 respondents who have bought Bluder Cokro at least twice. The data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM) through SmartPLS 4.0 software. The results reveal that brand trust and product quality have a significant effect on customer satisfaction. Furthermore, customer satisfaction and brand trust have a significant influence on repurchase intention. However, a negative relationship was found between product quality and repurchase intention directly, although the mediation of customer satisfaction strengthened the relationship positively. These findings suggest that customer satisfaction plays an important role in bridging brand trust and product quality with customer loyalty. This research provides strategic implications for local culinary MSMEs to increase customer repurchase intention through strengthening product quality and building brand trust.
Analysis of Production Planning and Raw Material Inventory Control Using the Just-in-Time Method Adam, Mufan; Sudarman, Daman
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 4 No. 4 (2025): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v4i4.1887

Abstract

PT. Palma Indo Boga (Catering Service) is a company engaged in catering, particularly for important events or other occasions. PT. Palma Indo Boga (Catering Service) requires raw material supplies ordered from suppliers; however, it often faces production process issues due to insufficient raw material supplies with the desired quality, caused by uncertainty from suppliers, as well as fluctuating raw material prices due to seasons or other factors. The research aimed to identify how planning at PT. Palma Indo Boga is conducted using the just-in-time method and to understand how the control of raw material inventory at PT. Palma Indo Boga is managed using the Just in Time method. Based on the findings, it can be concluded that production planning at PT. Palma Indo Boga is carried out in writing so that the production department can more easily execute the production process if it is made in writing so that it can be seen directly, accurately, in detail, and according to schedule, then PT. Palma Indo Boga does not stock raw materials in large quantities, as this can lead to the accumulation of raw material inventory that may spoil the raw materials and increase storage costs. PT. Palma Indo Boga often experiences both excess and shortage of raw materials, so PT. Palma Indo Boga orders raw materials according to production needs. However, if there is an excess of raw materials, it can be used as reserve stock, and if there is a shortage of raw materials, the company will reorder.
Pengaruh Prasarana dan Aksesibilitas terhadap Kualitas Pelayanan Transportasi Mass Rapid Transit Jakarta Ramadhan, Fauzan Fitrah; Sudarman, Daman
Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Vol 5 No 1 (2025): Edisi Januari 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jamek.v5i1.1736

Abstract

This study aims to analyze the effect of infrastructure and accessibility on the quality of service of the Jakarta Mass Rapid Transit (MRT). Infrastructure and accessibility each act as an independent variable, while service quality is the dependent variable. This research uses a quantitative method with a survey approach involving 120 respondents, namely Jakarta MRT service users. Data were collected using an online questionnaire with a Likert scale to measure infrastructure, accessibility, and service quality variables. Data analysis techniques include validity, reliability, classical assumption, and multiple linear regression tests processed using SPSS V 20. The results showed that infrastructure has a significant positive effect on service quality with a coefficient value of 0.437. Accessibility also has a significant positive effect on service quality with a coefficient value of 0.377. Simultaneous test results show that infrastructure and accessibility together have a significant effect on service quality with a calculated F value of 45,612 and a significance level of 0.000 (p < 0.05). The contribution of the two variables to service quality is indicated by the coefficient of determination (R²) of 0.648, which indicates that 64.8% of variations in service quality can be explained by infrastructure and accessibility. This study provides recommendations to PT MRT Jakarta to continue to improve service quality.
Optimisation of Operational Management Through the Use of Information Technology to Improve Service Quality at the Expedition Services of Railway Logistics (KALOG) Madiun Representative Khatistyarso, Iqbal Aristotle; Sudarman, Daman
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 5 No. 2 (2025): March 2025
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v5i2.883

Abstract

The purpose of the study was to determine how the application of information technology to improve operational efficiency and service quality at the expedition service of Railway Logistics (KALOG) Madiun representative. This research uses a qualitative approach with a case study at KALOG Madiun, focusing on the application of the KAI Logistics TRAX application to optimize operational management and improve service quality. Data were collected through in-depth interviews, participatory observation, and documentation studies. Data analysis was carried out by transcription, narration of findings, triangulation, and drawing conclusions and recommendations for operational improvement. Based on the results of the study, the use of the KAI Logistics TRAX application has facilitated KALOG's operations, especially in real-time tracking of goods, digital ordering, and tariff checking. However, the adoption rate of this application at KALOG Madiun is still low, due to the lack of promotion, customer preference for manual methods, and limited digital infrastructure. This low adoption hampers operational efficiency, increases costs, and reduces the quality of service to customers.
COMPANY PERFORMANCE MODEL BASED ON STRATEGIC ALLIANCES, STRATEGIC INNOVATION AND SOCIAL MEDIA FOR CONTEMPORARY BEVERAGE PRODUCTS Sudarman, Daman; Hananto, Djoko; Dadang, Dadang; Hasan, Diana
Dynamic Management Journal Vol 8, No 1 (2024): January
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v8i1.10407

Abstract

The aim of this research is to see how the performance of contemporary beverage companies is influenced by Strategic Alliances, Strategic Innovation mediated by Social Media. This research method was designed with a quantitative approach, namely an approach that emphasizes aspects of social behavior that can be calculated and patterned. This research is based on the prositivism paradigm, namely research based on objectivity and intelligence to produce knowledge. The research results show that Strategic Alliances do not have a positive effect on Company Performance directly but must be through Social Media, while Strategic Innovation has a direct effect and through Social Media on Marketing Performance. 
Co-Authors Adam, Mufan Akdyaputra, Rhezvir Ali Idrus Alifah, Tarisa Az-Zahra, Deska Maura DADANG DADANG Diana Hasan Djoko Hananto Ilham, Muhammad Dzaky Faqihuddin Khatistyarso, Iqbal Aristotle Nuryadin, Deni Ramadhan, Fauzan Fitrah Ratnasari, Riza Sabaruddin Sabaruddin