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All Journal Jurnal Abdimas Bina Bangsa Batara Wisnu : Indonesian Journal of Community Services Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Ekalaya: Jurnal Pengabdian Kepada Masyarakat Indonesia Jurnal Akselerasi Merdeka Belajar dalam Pengabdian Orientasi Masyarakat (Jurnal AMPOEN)
Bangsawan, Try Adhi
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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IMPLEMENTASI PELAYANAN PUBLIK DALAM PENYALURAN BANTUAN SOSIAL PADA PROGRAM KELUARGA HARAPAN (PKH) BERDASARKAN UNDANG-UNDANG NO. 13 TAHUN 2011 DI KELURAHAN PANDEGLANG Nuraeni, Heni; Bangsawan, Try Adhi; Amilia, Rizki
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.770

Abstract

Based on Law Number 13 of 2011 concerning the Handling of the Poor, the purpose of this study is to describe the implementation of community assistance in the study of Social Assistance through the Family Hope Program (PKH) in Pandeglang Village. This study uses a descriptive qualitative method with a case study approach. Data were collected using semi-structured observation, non- participatory analysis, and document analysis. Information includes PKH facilitators, village officials, and beneficiaries. This study shows that although PKH implementation has followed procedures and laws and regulations, several technical, administrative, and social problems remain. First and foremost, these include a lack of public understanding of the assistance process and human resources, inadequate Integrated Social Welfare Data (DTKS), and suboptimal communication between relevant parties. Inter- agency coordination, preventive activities, and government cooperation are supporting elements. Based on the research findings, although PKH has been implemented in Pandeglang Village, its effectiveness has not been fully realized. Improvements made include increasing public awareness of the rights and obligations of recipients of assistance, clear and concise presentation of the DTKS (Disability Report), and improving the social capacity of facilitators. This study offers theoretical contributions related to public policy implementation and practical recommendations to maximize the quality of social services.
ANALISIS EFEKTIVITAS SIMBG DALAM MENINGKATKAN LAYANAN PERSETUJUAN BANGUNAN GEDUNG DI DPMPTSP KOTA SERANG Ulfah, Nurul; Bangsawan, Try Adhi; Saepudin, Eli Apud
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.771

Abstract

The Serang City Government has implemented a digital-based service system through the Building Management Information System (SIMBG) application, which is one of the updates to public facilities for submitting Building Permits (PBG), particularly for residential functions. This study aims to examine the success of SIMBG implementation in PBG permit services and identify obstacles that affect service quality at the Serang City DPMPTSP. This study uses qualitative research methods. Scientific methods to obtain information were carried out through participatory observation, structured interviews, and documentation studies. The theory used is Sondang P. Siagian's theory of effectiveness, which has three benchmarks: timeliness, accuracy, and service delivery style. Data analysis was carried out systematically to determine the suitability between the program objectives and implementation in the field. The results of the study show that SIMBG is quite effective in supporting the digitization process of PBG services, but there are still obstacles such as system instability, lack of public understanding, and limitations in internal human resources. Therefore, it is recommended that the government increase socialization, strengthen the technical capacity of officers, and ensure the stability of the SIMBG system for optimal and inclusive public services.
IMPLEMENTASI PERATURAN DAERAH KABUPATEN TANGERANG NOMOR 7 TAHUN 2019 TENTANG PERLINDUNGAN PEREMPUAN DAN ANAK DALAM TINDAK KEKERASAN Cahyaningtiyas, Tri Lulu; Bangsawan, Try Adhi; Amilia, Rizki
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.774

Abstract

The purpose of this study is to determine the effectiveness of Regional Regulation No. 7 of 2018 concerning the Prevention of Violence against Women and Children. Specifically, the Women's Empowerment and Child Protection Agency (DP3A) of Tangerang Regency is the subject of this study. The ability to report crimes of violence against children and women is an obstacle for many victims of violence. Patriarchal culture, peer pressure, and economic limitations play a role in this. It is based on these concerns that this research was established. This qualitative descriptive study uses recording, participant observation, and interviews to collect its results. Bureaucratic structure, communication, resources, and implementer disposition are four important indicators that form George C. Edward III's policy implementation model, which is the theory applied in this study. This study found that there are still various challenges in the implementation of Regional Regulations, one of which is the lack of infrastructure resources, the lack of public understanding of violence, and the reluctance of victims to report because they still consider reporting violence to be very taboo.
ANALISIS PENERAPAN PRINSIP GOOD GOVERNANCE DALAM PENGENDALIAN ADMINISTRASI DI SEKRETARIAT DAERAH KOTA SERANG Yunita, Yunita; Bangsawan, Try Adhi; Saepudin, Eli Apud
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.775

Abstract

This study aims to examine how good governance values are applied in administrative control at the Serang City Regional Secretariat. The focus of the research includes the impact of implementation on efficiency and accountability, as well as supporting and inhibiting factors. Qualitative descriptive studies using interviews, observation, and documentation were used to collect data in this study. Mardiasmo's (2009) theory is used as the analytical framework, which emphasizes three main indicators of good governance: transparency, accountability, and efficiency and effectiveness. The results of this study also show that the principle of transparency has begun to be implemented through administrative information disclosure, although public access is still limited. Accountability has been realized in performance reporting, but it is not yet fully optimal due to incomplete and untimely reporting. Efficiency and effectiveness are hampered by limitations in human resources, budget, and information technology. The main supporting factors are leadership commitment and the availability of regulations, while obstacles include a work culture that is not yet accountable and weak internal supervision. This study recommends strengthening human resource capacity, digitizing administration, and improving an accountable work culture to realize a more orderly and transparent system of government.
EVALUASI KEBIJAKAN PROGRAM REHABILITASI SOSIAL PENANGANAN GELANDANGAN DAN PENGEMIS PADA DINAS SOSIAL KOTA SERANG Salman, Gibran Brilian; Bangsawan, Try Adhi; Saepudin , Eli Apud
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.778

Abstract

The issue of homelessness and begging continues to pose a significant social challenge, including in Serang City. To address this, the Serang City Social Affairs Office has implemented a Social Rehabilitation Program aimed at restoring the social functions of homeless individuals and beggars. This study evaluates the policy using William N. Dunn’s policy evaluation model, which includes six dimensions: effectiveness, efficiency, adequacy, equity, responsiveness, and appropriateness. A descriptive qualitative approach was employed, with data gathered through in-depth interviews, observations, and documentation involving social office staff, field officers, and program beneficiaries. The findings reveal that while the program has been relatively successful in reducing the recurrence of street begging, several obstacles remain, including limited budget allocation, lack of facilities, insufficient outreach, and a shortage of support staff. In conclusion, although the program demonstrates positive outcomes, improvements in supporting aspects are essential to ensure that the objectives of social rehabilitation are achieved more effectively and sustainably.
Co-Authors Afrilian, Alita Harya Alwajir, Dede Qodrat Amilia, Rizki Anisa, Neng Putri Arief Rachman Atomy, Sri Cahyaningtiyas, Tri Lulu Fitrianti, Rizqi Hartoko, Gatot Lutfiah, Jihan Manurung, Zepanya Mardiana, Rani Maresky, Jeky Aprilian Nuraeni, Heni Nurfitriani, Widya Oktaviani, Via Pamungkas, Ananda Fajar Prahima, Parko Raditya, Mukhlis Rahayu, Luis Fiska RR. Ella Evrita Hestiandari Saepudin , Eli Apud Saepudin, Eli Apud Salman, Gibran Brilian Siti Maryanti Sri Dayanti, Sri Ulfah, Nurul Wajir, Dede Qodrat Al Werdia, Tia Yunita Yunita