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All Journal Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura Jurnal Ilmiah Ekonomi Islam Tadbir : Jurnal Studi Manajemen Pendidikan Journal of Humanities and Social Studies JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) Jurnal Ilmiah Edunomika (JIE) Jurnal Darma Agung Academia Open Ekonomi Bisnis Manajemen dan Akuntansi (EBMA) Journal La Sociale JURNAL MANAJEMEN AKUNTANSI (JUMSI) SMBJ: Strategic Management Business Journal Innovative: Journal Of Social Science Research IIJSE
Indra, Ahmad Perdana
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Journal : Jurnal Ilmiah Edunomika (JIE)

 1 
PENGARUH PENERAPAN BONUS PADA TABUNGAN WADI'AH (YAD DHAMANAH) DAN NISBAH BAGI HASIL TABUNGAN MUDHARABAH TERHADAP TINGKAT KEPUASAN NASABAH (STUDI KASUS BSI KCP MEDAN PULO BRAYAN) Ayuni, Ifti; Indra, Ahmad Perdana; Anggraini, Tuti
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.10611

Abstract

The purpose of this study is to ascertain the connection between and consequences of the installation of bonuses on savings wadi'ah (yad dhamanah) and the ratio of savings income to customer satisfaction. This sort of analysis is quantitative and uses data from the whole customer base of the bank BSI KCP Medan Pulo Brayan in 2022. Of those customers, 3.210 used the savings yad adh-dhamanah product and 5.540 used the savings mudharabah product. According to the study's findings, customer satisfaction in Bsi Kcp Campo Pulo Brayan was greatly positively impacted by partially displaying the Wadi'ah Savings Bonus and the ratio of income from savings. Ratio to Results (X2) has a strong beneficial effect on customer satisfaction in Bsi Kcp Field Pulo Brayan while also displaying Wadi'ah Savings Bonus (X1). It has been established that this has a Fitung value of 552,773 and a significance of 0. For the value of Calculus > Ftable is 552,773 > 3.09, and at the significance value () 0.05 is 0,000 0.05. As a result, it can be said that Wadi'ah Savings Bonus (X1) and Ratio to Mudharabah Savings Outcome (X2), two free factors, simultaneously have a considerable beneficial influence on bound variables related to customer happiness. (Y). Keywords : Wadi’ah Savings Bonus, Proportion to Results, Savings in Expenses, Customer Satisfaction
Co-Authors Ayuni, Ifti Azzahra, Annisa Aulia Budi Harianto, Budi Elida Elfi Barus, Elida Elfi Elvina, Ayu Hermain, Hendra Irham, Mawaddah Lestari, Aprilia muhammad Syahbudi, muhammad Nafisah, Suhailatun Ningruma, Dyah Asti Pasaribu, Rifdah Atika Prisna, Nila Dera Purba, Rendi Ritonga, Ainun Jakia Rizqiyah, Anisah Saragih, Arif Kusnedi Syahira, Tira Tuti Anggraini Wahyu Syarvina Wijaya, Rio